Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A Very Positive and Satisfying Experience It was a very pleasurable and positive experience meeting with and purchasing an ES 350 from Westside Lexus. I have yet to try their service departmen It was a very pleasurable and positive experience meeting with and purchasing an ES 350 from Westside Lexus. I have yet to try their service department so I cannot comment on that at this time. More
Great experience-very professional I have purchased a Lexus previously-as a customer you come back to the same dealership and the same salesman, Alex, because of great service and a the I have purchased a Lexus previously-as a customer you come back to the same dealership and the same salesman, Alex, because of great service and a the professional environment. The purchase of my 2019 RX 350 was accomplished quickly and without any problems. They provide quality service. More
Great experience, no pressure at all! Car shopping can be such a stressful event, but Mike Gonzales made our experience so easy and non-stressful. I found the car I wanted, but I wasn’t re Car shopping can be such a stressful event, but Mike Gonzales made our experience so easy and non-stressful. I found the car I wanted, but I wasn’t ready to purchase it yet because my husband was out of town and I wanted him to look at the car and make sure we were getting a good deal. Mike assured me that he would not sale the car until he heard back from me which I was so grateful for and 3 days later we purchased our car and we never felt pressured. From the time I found the car I liked to driving it out of the lot, Mike exhibited his professionalism and made the entire process seamless. Westside Lexus really does know how to treat their customers fairly and with respect. More
A pleasant journey to a new car. John Loving was a courteous, knowledgeable and straightforward in his dealings with me. Everything you could wish for but rarely find in a s John Loving was a courteous, knowledgeable and straightforward in his dealings with me. Everything you could wish for but rarely find in a sales person. The car is beautiful and is everything we thought it would be. This was an excellent buying experience. More
Very great experience! This was my second time at this dealership. I still remember how we were treated there first time back in 2013 when we were looking into ES or IS. The This was my second time at this dealership. I still remember how we were treated there first time back in 2013 when we were looking into ES or IS. The se guy basically treated us like crap and refused to let us test drive the new model saying they didn’t want to put too many mileages on new cars. I was skeptical coming back here but after having a good phone conversation with John, I decided to stop by to take a look at few cars he told me on the phone. John was a great person to work with as he didn’t push or judge” at all. My husband and I came with no intention to purchase yet but we walked out with one. Overall everything was much better than I expected and I am glad that I decided to give it another try. More
purchases Certified pre owned Lexus RX 350 My experience was excellent from the moment I was greeted by Gonzo to driving the car off the lot! I was treated very well. He listened to what I wa My experience was excellent from the moment I was greeted by Gonzo to driving the car off the lot! I was treated very well. He listened to what I was looking for and showed me what I came to see. Outstanding customer service! More
Could not have asked for a better experience!!! WOW! Really could not have asked for a better experience. Thank you so much to our salesman John Loving! I would highly recommend him!! He did an outs WOW! Really could not have asked for a better experience. Thank you so much to our salesman John Loving! I would highly recommend him!! He did an outstanding job at working with me to get the car I dreamed of! Not only was he super friendly and personable, he made the process so smooth and painless. I really appreciated how he took the time to go over all the features of my new car and to help me set up all my personal settings before I drove off!! -I also need to highly recommend and thank their Financial Services Manager Sinh Pham, who went way out of his way to help me with all the paperwork! He made the whole signing process a BREEZE. Thank you Westside Lexus!!!!! More
Direct, honest and quick This deal came together in about 30 minutes and the entire transaction took less than an hour. The car looks great too and as a Certified Lexus it This deal came together in about 30 minutes and the entire transaction took less than an hour. The car looks great too and as a Certified Lexus it was in better condition than those available at non-Lexus dealerships. More
Professional I can truly say I got a great Lexus experience. From sales to the credit department everyone was truly professional, very nice and no pressure. Indi I can truly say I got a great Lexus experience. From sales to the credit department everyone was truly professional, very nice and no pressure. Individually my sales rep David Wasaff and credit manager Ben Stephens were truly the best. Both we’re very detailed and very knowledgeable and extremely nice. Just a great experience!!!! More
Awesome I had an amazing experience from start to finish. The staff at the front desk was welcoming. Jeff Margolis and Christian Davidson are awesome. They bo I had an amazing experience from start to finish. The staff at the front desk was welcoming. Jeff Margolis and Christian Davidson are awesome. They both took there time to explain things to me for better understanding. It was quite some drive from Rosenberg to Westside Lexus but it was all worth it. More