44 California Lexus Dealers

comfortable atmosphere, attention to details, and - the2schons

comfortable atmosphere, attention to details, and personable, Jay Navard was a pleasure to deal with. He was, and is, always available and thoroughly explains everything; he is always ready to answer my questions

Great price and great service. - cushmangerald

Great price and great service. It was a fast easy and pleasant experience. Would highly recommend Lexus of Valencia to anyone.

Very helpful and knowledgeable. - elsie1903

Very helpful and knowledgeable. Everyone is pleasant, and interested in providing the best service. Shaun helped with my issue, and the repair was done the next day.

My experience with Norco was great. - margie58bowmt

My experience with Norco was great. Second time buying from Norco. Salesman Frank did a great job timely manner took his time to share information with me.

Fast, clear, efficient. - Hai-Vu

Fast, clear, efficient. We were in and out pretty quickly with our purchase. They explained everything clearly.

Raymond was the sales person helping me. - jt007

Raymond was the sales person helping me. I don't know his last name, just his initial - i.e. Raymond T. He was very helpful and followed up on matters. He did a good job.

Recently, my husband and I purchased a Lexus NX 350h at - Wendy

Recently, my husband and I purchased a Lexus NX 350h at Lexus Escondido. Our experience started out pleasant enough. Our sales rep, Michael, was friendly and knowledgeable and facilitated a test drive as soon as we expressed interest. Our only disappointment with Michael was that he said our old car only had a trade-in value of $7500 despite showing him an offer from Carmax for $10,000. Michael said he didn’t believe Carmax would give us $10,000 and offered us $8,000. We declined his offer, and went back to Carmax. They paid us $10,000. Thank you, Carmax! Regardless, our overall experience with Michael was fine, but that was only a portion of the purchasing experience. Unfortunately, our experience in financing was so awful that we really regret not walking out and going to another dealership. My husband and I have both purchased from various dealerships many times. Heading into financing, we were prepared for a sales pitch, as we know it is part of the process. However, we have never had such an unpleasant experience as we did with Misael. He started out friendly enough, but was soon lecturing us on our intent to pay off our loan early (which we had not even brought up to him). We did not appreciate his unsolicited advice. My husband and I are intelligent, well-educated retired teachers, but he spoke to us in a condescending manner. After we refused his hard sell on the warranties, he became very unfriendly, more condescending, and more aggressive with his sales tactics. He made comments like, “These warranties are especially important for folks like you”, implying that we could not afford repairs. He used the phrase “Folks like you…” or “People like you…” in a disrespectful manner several times. In one attempt to change our minds about the warranties, he told us that we would likely have this car for the rest of our lives (I’m only 58; my husband is 61). He attempted the hard sell on THREE different occasions during the process even after we made it very clear that we did not want to purchase any additional warranties. Several times, he mentioned that more and more people are bringing in their cars for repair because of all the new technology. That didn’t make us feel very confident in Lexus! He even had the nerve to ask, “Have you even owned a luxury car before?”. My husband and I felt extremely uncomfortable and disrespected throughout the whole finance process. Misael made many assumptions about us! As stated earlier, we regret not walking out and going to a different dealership. We have a choice in where we want to spend our money, and no one deserves to be treated as we were. Buying a new car should be exciting and uplifting. As a customer, you should feel valued and appreciated. We felt judged and belittled. So far, we love our new Lexus. But if we decide to purchase another in the future, it will NOT be from Escondido Lexus.

Leased RZ 450e fleet (loaner) with almost 7000 miles in - Sheila

Leased RZ 450e fleet (loaner) with almost 7000 miles in 2025 I was assured by salesman Walid that the car has flat run tires. Finance service tried to sale expensive extended warranty on parts that they were covered by factory for the duration on my lease but he did not disclosed about factory warranty for tires Following my 20,000 miles service I find out that 4 tires must be replaced with almost$2,000 and there is no factory warranty on them Contacted sales manager and salesman no response It is a very disappointing experience from dealership as a 30 years customer

My experience with Valley Lexus was far better than my - Nicolas

My experience with Valley Lexus was far better than my expectations! My wife and I were shopping around for our first family size vehicle. We had gone to most other car dealerships to test drive and select a vehicle. Every single dealership we went to, we met a version of the “stereotypical care sales man”. I caught each in multiple lies not only about the vehicles they offer, but also lies about other dealerships and cars. My wife and I had the pleasure of meeting Trevor Ravelli. He was very courteous, knowledgably about all aspects of cars, and just a good down to earth gentleman. He was able to answer all my questions, and we even left to go check out other vehicles after the test drive. He never put down any other brand, dealership, or type of vehicle. He just informed us on the pros and cons and allowed us to make up our own mind. He is the reason my wife and I returned and bought a vehicle. In this day and age, finding a sales person who looks out for the customer, cares about the product, and makes the experience a hassle free is exceeding rare. My wife and I are very happy with the experience, and I would highly encourage anyone looking for a Lexus to give Trevor Ravelli a call.

We saw a RX450hl advertised on Carfax and stoped by the - m.garrison

We saw a RX450hl advertised on Carfax and stoped by the dealership to see the car. We were greated by Valerie Guzman and she made us feel very comfortable. She has a very warm personality and showed a lot of interest in our needd and wants. She showed us the car and we decided to move forward with the purchase. She handeled the transactions with dignity and great understanding. We made the purchase and are very happy with the experience.

Outstanding Experience with Lexus Westminster. - Kennynguyen03

Outstanding Experience with Lexus Westminster. Very Honested and professional. Love the way Ryan and Scott Bùi take care they Customer. Looks forward to do Business them again.

EXCELLENT DEALERSHIP! - Doug

EXCELLENT DEALERSHIP! Bought my new Lexus in no time wasted! Bee and Eva were EXCELLENT in helping me! Coliseum of Lexus is where to go to get your Lexus -- PRICES ARE WAY BETTER THAN ANY OTHE LEXUS DEALERSHIPS I HAVE BEEN TO! Roubie, General Manager, makes sure customers are satisfied! Doug

I have had multiple visits here. - xmarc999

I have had multiple visits here. The staff are all friendly. I had an initial great experience with Chris Samler, who sold me a Certified PreOwned Lexus. Shout-out to Lars also, who plainly discussed the pros and cons of various service packages. My subsequent visits were all with service personnel, mostly for maintenance, thank goodness. All the service personnel are knowledgeable, professional, competent, and friendly. Freeman Lexus (and Freeman Toyota) are family-owned, and the pride of ownership shows. I highly recommend this dealership both for sales and service. I read some of the negative reviews here and they are so far off of my experience that they make no sense to me. In all my contacts with Freeman Lexus, they have always spoken and acted with integrity.

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.