39 California Lexus Dealers

Christian the sales manager is awesome. - Zismail1018

Christian the sales manager is awesome. He is honest and a true professional. The original sales person I was working with is no longer there but the new sales rep that I worked with Lark Lee was exceptional. He knew the features of the car inside and out. Way more than the original sales rep. The finance team was great too. Not too pushy and they were efficient with the paperwork. Best experience I’ve had at a dealership.

My experience at South Bay Lexus exceeded my - MayDel

My experience at South Bay Lexus exceeded my expectations. The team as a whole were extremely friendly and welcoming and one that stood out from first contact was Tim Miller. He was no pressure which made my experience great. He was extremely knowledgeable of the vehicle and answered all my questions. He spend a good hour to walk me through the vehicle and the interior, as well as set up the touch screen settings. I would highly recommended this dealer and Tim Miller to anyone looking for a Lexus!

I was very pleased with the excellent service I received - P_pank13

I was very pleased with the excellent service I received when I took my car in for maintenance. Jorge is amazing.

everybody is great wonderful place to do business highly - keith.katz

everybody is great wonderful place to do business highly reccomend for a lexus or used car

I have been to your shop 4 times…always clean and staff - 6HILLIARD7

I have been to your shop 4 times…always clean and staff friendly and pleasant.

Justin and team (Alex, Francis, Michelle, and more) were - julianp.poon

Justin and team (Alex, Francis, Michelle, and more) were great in making my wife and I feel welcome in purchasing our new vehicle. We would definitely be back for a Lexus in the future due to the service.

Upfront pricing, no hard upsell on unnecessary products, - THOMASYQT

Upfront pricing, no hard upsell on unnecessary products, great customer service, it was a quick pleasant experience

Thank you for a great service Thank you Adam and the - tgwarah

Thank you for a great service Thank you Adam and the team This a great dealer

James has nothing but wonderful. - frankjzp12

James has nothing but wonderful. Took care of everything smoothly and provided an amazing courtesy vehicle. Can't recommend enough!

Love the service and love the car wash and a loaner car. - Beckysing57

Love the service and love the car wash and a loaner car. Very polite service guy.

Very efficient and friendly service attitude. - Susan

Very efficient and friendly service attitude. It's a pity that I only remember the appearance of the service person but forgot his name.

Great communication and understanding with customers. - Ngan Hang

Great communication and understanding with customers. Fawad was very patient to explain all questions and details of the vehiclean options.

I received a great price for a great car. - bookworm91910

I received a great price for a great car. Didnt feel pressured. Very pleased overall.

Excellent customer service. - cynthiasalcala

Excellent customer service. Very nice people. Excellent review of my cars problems. I highly recommend.

Scotty is delightful to work with, went out if his way - Drruths

Scotty is delightful to work with, went out if his way to meet our needs!

Had the exact car I wanted. - lilacshawn1211

Had the exact car I wanted. Phone conversation with Greg was great. Trip to the dealership was worth it. Greg B in sales made everything worth while, but Joe in finance almost made me get up and walk out. The first contract was wrong and had to do it over. Originally there were a number of fees waived and on the second contract they were there and he bumped the interest rate one point. Didn’t realize this until I got home. My fault. He was overly aggressive trying to sell the very expensive service contract. I would definitely come back again to deal with Greg, but absolutely make it a cash sale.

The staffs are very polite they make you feel welcome . - Pascualjennifer

The staffs are very polite they make you feel welcome . I really appreciate you all.

Very clean, immaculate dealership! - normreyes

Very clean, immaculate dealership! Service personnel are very courteous, friendly and personable. My service advisor is a professional person; listens to my car issues and keeps me informed. And I appreciate the complimentary car wash after the car service!

I purchased a brand new 2024 is 350 4 weeks ago & its - J.A

I purchased a brand new 2024 is 350 4 weeks ago & its already giving me issues, it smelled like burn & my whole screen went blank, i took it in to service & was told it was the dcm not working that it was a factory defect & had to change it, that it would take 3 weeks to a month approximate to fix because the part needed to be ordered, first of all it is very unfair that im purchasing a brand new vehicle for lexus dealer to be selling me a defective car they say its out of their control to know which car will be defective but i think its more unfair that i the customer should pay so much money for a defective car. After a week of asking & trying to speak to a sales manager everyone i spoke to because i kept getting transferred over & over first i spoke to sophia in service i spoke to laurie wich they said was a manager but was unable to help me & i spoke to vanessa a service manager also unable to help me, my salesperson emiliano was trying for me to speak with sales manager sammy D but he never reached out to me,sales person Gurmeet said if i wanted to get out of the sale i would have to pay approximately 6,000 dollars i never said i wanted to get out of a sale all i want is to be given a safe non defective vehicle without me having to put another down payment, how hard is that to understand, all of them had no knowledge of how to go about the situation, was even told to go in person this past saturday i sat there over an hour to be told manager was not available until monday, i live 45 minutes away which again wasted my time i was unable to attend a very important personal matter because the loaner i was in was not able to be driven into mexico or i would be fined, again dissapointment there, for the same reason 4 weeks ago i purchased brand new car to be able to have a reliable working car that i can feel safe in with my kids, finally yesterday monday march 4th 2024 i was able to meet in person with a sales manager aj he tried to work with me asked me what i wanted & i asked to be placed in another vehicle that is safe & not factory defective he was able to give me diffrent options but wanted me to cancel my 7 year extended warranty that i purchased for the is 350 which is worth 4,500 so i could use it as a new down payment how dare they want me to pay again when just four weeks ago i left a 3,000 downpayment i think its ridiculous, i shouldnt have to pay nothing because it is not my fault i got stuck with a defective vehicle, I am rating it a one star very poorly because this location lexus of escondido needs more training to better their communication & customer service skills so that us consumers can be their number one priority. I have opened a claim with lexus corporate and will be waiting for a response, by far my worst experience purchasing a vehicle

We just bought our second pre-owned RX350 from Lexus of - cindyafeest

We just bought our second pre-owned RX350 from Lexus of Cerritos. It was a great buying experience and we can definitely recommend this dealership. We had our first Service appt for a paint correction and are very satisfied with the work and staff.

Lexus Carlsbad & my sales person Barney & the Manager - Sophia520

Lexus Carlsbad & my sales person Barney & the Manager Donald & Cyrus we’re wonderful. I love my RAV4 hybrid

Very nice people he gave me good service Kellen help me - gurjitcheema825@gmail.com

Very nice people he gave me good service Kellen help me to much every body so nice

Lexus of Riverside was an unforgettable experience! - ElizabethP

Lexus of Riverside was an unforgettable experience! The entire team from start to finish knows how to make a customer feel so welcome and taken care of. The experience was so smooth and effortless really! I was offered coffee, tea, and water a few times during my visit. Naveed did an amazing job as my salesperson. He explained everything to me and made sure I knew exactly what to expect during the process of buying my new vehicle! Thank you so much again! A big “Thank You” to Naveed!!

Always helpful, courtesy, and knowledgeable. - rjgonzalez11

Always helpful, courtesy, and knowledgeable. Explains any and all service performed or recommended at the time of visit.

I had a great experience when buying ES 300, form sales - Daveb9111

I had a great experience when buying ES 300, form sales to the finance dept

Our service adviser, Yobi Kim was excellent. - mpguardiano

Our service adviser, Yobi Kim was excellent. He made sure our Lexus car is well maintained and running well. Overall this dealership takes care of their clients.

Most enjoyable car buying experience I’ve ever had. - Behardy1111

Most enjoyable car buying experience I’ve ever had. Friendly, no pressure sale. Knowledgeable about the NX 350h I was interested in. My appointment contact JR.wanted to get me exactly what I wanted including the options within a very reasonable time frame. His personal and (no worries) approach was greatly appreciated. I left realizing I had made the right choice, giving South County Lexus my business. Kudos to the rest of the team that handled my seamless transaction. Thank you, J.R.!

Went to check a trade in vehicle and upon arrival David - ryan.ca89

Went to check a trade in vehicle and upon arrival David helped me through the purchase/ trade in process and we were able to make a quick deal that was easy, transparent and straightforward. I got a great offer on my current vehicle and made a very fair deal for my new vehicle. Will absolutely be back once it's time to purchase a new car again. Overall awesome team and great purchasing experience!

Purchased on 4/09/24 Sales staff very good and - Dillonjohn1

Purchased on 4/09/24 Sales staff very good and professional. Communication might have been a little better bit was ok. Finance manager very poor. Lawrence. Cold and arrogant. Was ready to leave and cancel do to his overall deportment and treatment during the finance process. Strongly recommend do not conduct business at this entity.