Great Service all around - G Dog
I bought my CT lease out and leased a new NX 300. Everyone at the dealership is very friendly and knowable. They made the process as fast as possible given the 2 car purchase/lease. I would recommend everyone purchase or lease from this dealership. Mike is the best. Thanks again.
Top Reviewed Specialists At This Dealership
Guest Experience Manager
Internet Guest Experience Manager
Its because of Robert - Lexus
Bought the vehicle and stayed completing purchase at Lexus of Sacramento because of Robert.. He was very kind, had patience and very engaged. He is a great assest.
Sales & Leasing Consultant
Friendly. Do not push sales. Trustworthy . Will recommand th - Ingrid
Glauco ,Aaron are courteous and treated me with respect. Also this is my second Lexus which I consider one of the best cars. Also kudos to the sales manager who completed the paper work.
routine service - fred123
David Cuevas was very friendly and helpful. Prompt service. Explained everything including whether body dings would be repaired or simply not charged because of my insurance.
Randy - LAR
Randy was great yesterday. I came in without appointment because brakes started grinding 2 days ago. 1mm left. He took care of that, the currentn maintainance,and a windshield chip all in one day and I was still out at 3PM.AND I appreciate the car washes.
Internet Sales Manager
Great sales men, no hassles. - Cowboys
Had a great experience. Worked very closely with leasing contract to make it happen. Will recommend people to come and check this dealership! Thank you Longo Toyota.
Fleet Sales Associate
Vehicle Exchange Manager
Thousand Oaks Lexus is 5 Star! - Mikelle P
I am a happy customer that is consistently treated well by everyone in sales, service and finance at Lexus of Thousand Oaks. This is the fifth RX I have leased from super star Lora B! Each time I lease from her, she makes this process smooth, fast and painless. I appreciate that she is always available no matter the time of day to answer questions. She patiently takes the time needed to make sure I understand the changes in the RX from year to year.
When I bring my car in for service, Steve L. is also consistently helpful. He is courteous, professional and makes each visit a breeze. Both Lora and Steve go out of their way to make sure my concerns have been met and that I have a loaner car if needed.
I honestly appreciate the positive experiences with sales and service that I have had over the years.
I have leased from other companies and there is no comparison when it comes to the level of customer service that Lexus of Thousand Oaks offers. My husband and I are both currently driving cars from Lexus of Thousand Oaks and have referred friends that are also happy customers.
Delivery & Technology Specialist
I love my new Lexus ES 350 - SMILINGFACES_KDO
I was referred to Robert Sun at Magnussen Lexus of Fremont by my brother. He did not disappoint. Robert and the staff at Magnussen is very professional. I appreciate the check in even after our purchase. Robert spent time with us to make sure we knew the special features in our car. I never felt pressured to purchase but instead excited. I would highly recommend this dealership and would ask for Robert Sun!
Jennifer was amazing - the3dollarrip
Jennifer V, made my experience the most pleasant while shopping for a car, she was extremely knowledgeable about all aspects of the cars I was interested in. The transaction was easy, she was professional and never pushy. She listened to what I wanted and worked wt me to make it happen! she made it a “December to Remember” thanks Jennifer!!
Great Customer Service - OlafLopez
As returning customers we were impressed with the service we received once again! All staff is extremely courteous and attentive! Thank you for such a pleasant experience... we strongly recommend this dealership to anyone looking to purchase a new vehicle!!!
Internet/Sales and Leasing Consultant
Thank you Scott Silverman!!!! - AA
We were in the process of finding a new RX350 premium package. Scott worked efficiently to find the vehicle which met our expectations and he went extra miles ahead to make our car buying experience hassle free. We are very impressed with Scott’s customer service expertise and will see him again for next vehicle in near future.THANK YOU SCOTT SILVERMAM :)
New Lease - Mike
Jay was excellent and efficient in helping us find what we were looking for. No hassle and no games. The finance manager was also friendly and personable.
Great Service! - ericac.tapia
My whole experience car shopping was great thanks to everyone who assisted at Lexus in Oxnard. They really cater to customer service and making sure everything I wanted was covered.
Fleet Sales Manager
Service was excellent - turtleneck74
Allan looked into our problem and helped to rent a car for us while they analyzed the problem and came up with a solution. They were able to fix the car eventually.
Great job - Satisfied Customer
Thanks for helping me find the exact car I wanted. I'm very happy with my new car, and happy with the service I received.
Enjoyable buying experience - Vetteman007
Jim Ballard and Ali Douglas make the buying experience enjoyable. Motor city Lexus IS truly a family friendly place and a one stop shop for my family. The treatment from all of the staff is amazing and we are truly blessed to be treated like family at motor city Lexus.
First class dealership - Tgray7
Always a plueasure to visit the dealership for a service appt, they have everything you need to make the time go by quickly from a amazing restaurant /wine bar, hair salon, coffee shop or simulated golf! The staff is always helpful & friendly.
Excellent Service--Consistently Applied! - drstrand
This dealership has figured out customer service. We consistently have an outstanding experience--from the moment we check in until we leave with the car. Len, in particular, is a terrific representative in their service department. He is a great communicator, is highly responsive, and is completely trustworthy. These guys are 5 star all the way!!
Nice experience - Terryusa73
I highly recommend Lexus riverside for their outstanding customer service . Shout out to Ralph and Linda for their professionalism, patience, their excellent customer service and expertise in their line work, thank you.
Best Car Lexus Dealership - Diana101
I am a first time buyer. I had a magical time at Newport Lexus. Mo Qureshi gave me an experience I would never forget. Compare with other dealership Mo is polite, honest and he really cares about customer. He made an unforgettable deal and I felt good about the buy. I would come back here for future purchases and recommend Mo and Newport Lexus to my customers.
Excellent Service - Mrsb78
Everyone was extremely friendly and extremely helpful they answered every questions I had they made sure I was happy and satisfied before I left I love this place I wouldn’t go anywhere else!
FALL DETALIL SPECIAL $167 DONT DO IT! - samyousif
Lexus of El Cajon is my favourite place by far and I really don’t want to write this review about this place, but this time I have to while I’m still waiting in the service department when I was supposed to be gone about 2 hours ago. I came for the “ FALL DETALIL SPECIAL $167” I honestly was expecting a tremendous job from this dealership specifically but I was very disappointed and I could’ve paid less than this price for a better job and when I said something about some details for example the Floor mats are not clean or touched which is the basic thing that should have been done correctly, I got the blame back and thats when I was very disappointed. So many details were not cleaned or even touched. I really don’t recommend anyone to detail his/her car there. A regular wash at a local car wash is very equal to this detail deal.
Great friendly service - Harveys
Great experience, Michael and his team went the extra mile to take care of us. Quick in and out no headache , friendly experience. Definitely coming back.
Takata Air Bag Recall Gone wrong - Unhappy
This was my first time taking my 2007 IS250 in for a replacement of the Takata airbag on the dashboard (a recall item). I just recently purchased this vehicle and inherited the issue at hand. I had an appointment at 10:00 am. When I arrived, I waited in the waiting room for a service consultant to assist me with my vehicle, When we finally met, I felt he did not greet me with a sincere welcoming. As we discussed the issues of my vehicle in his office, I felt that his assistance was insincere and rushed. When we walked outside to my vehicle, I noticed he veered off to a different direction to go greet another customer in their vehicle with a hand shake with a smile. Overall, I was not impressed with this Service consultant assistance. This will be my first and last time taking my vehicle to Steven's Creek Lexus Service Department.
Excellent service experience thanks to my service Consultant - Lexie
Excellent service! I always get my vehicle serviced at Tustin Lexus because of my service advisor , I drive from far away because I like the treatment that I get from my service advisor, I definitely recommend you to see Iman for your service needs at Tustin Lexus .
Tomas Diaz... attention to detail is second to none - Whitegirl19
We've never had our 2008 IS serviced anywhere else. Tomas Diaz is so knowledgeable and professional! He's an exceptional assest to their company!
Zero Stars - foolish 1
I have purchased two Lexus used cars from this dealership. Both times they were not honest or reliable with information. Save yourself grief, and go to any other great Lexus dealership for a purchase.
These people just want to make a sale regardless. Simply go elsewhere.
Good salesperson - Nancy
I purchased car from Vicky . She is great. I will be back to get new one from her for sure. Good to meet her and good experience with her
Great place to bring your car for service. - bobbyreed943
Great place to bring your car for service. I've been bringing my Lexus here for years and couldn't be happier. Staff is friendly and helpful, they have a nice lounge area and free snacks in the kitchen (In case you wait for your car and need a quick snack) nice detail!
Summer Fun! - Dana8a
We just drove up the coast to get a convertible LCertified Pre Owned for the summer. They answered our call and emails, sent us video of the car and it was such a great deal we drove 6 hours from Santa Barbara to go get it. Great Job Blake and Greg. Sunset with the top down, a warranty from Lexus and some service to boot. Wendy LOVE, LOVE, LOVES her car.
South County Lexus
Guest Experience Manager
Magnussen Lexus of Fremont
Lexus of Thousand Oaks