SUPERIOR EXPERIENCE WITH AVO AND HIS TEAM - KEVIN and DEBBIE
Purchased a Lincoln MKZ. MR. Krikorian set up a test drive for us in advance. He was extremely knowledgeable and addressed and adjusted for our likes and dislikes as we navigated through the buying process. While realizing that buying a car is a pain for many...in our case Avo was a pure pleasure to deal with.
We appreciated his positive attitude and professionalism throughout our entire experience.
We highly recommend Galpin and will be proud to send all of our acquaintances their way!
Again, thank YOU-Avo......we look forward to our next purchase with you!
All the best- to the best,
Kevin and Debbie
Service - RK
I have been taking my Jaguar XJ8 to Alvarez Jaguar dealership for service for the past 8 years and the service they have been providing to my car was Excellent...
Needless to say that Ivan Carillo, the service advisor treats me like a family member.. He is the best!!
Professional, friendly and fast - BTLCRUZR
The transmission in my tuck went bad and the guys at perry took care of me. They got it diagnosed quickly, parts ordered as soon as possible and had me back up and running before I knew it.
Big Change - Mike Hart
Ukiah Ford had a bad reputation and was a terrible place but there has been a change in ownership and "WHAT A CHANGE". We purchased two vehicles here in the past year. We got the best price/deal in Ukiah after trying to buy in Healdsburg, Petaluma, Santa Rosa and Eureka. All I can say is.....give them a chance and you will be pleasantly surprised. Corey, Dwayne, John or Peter are first class guys. And might I say that Enrique (finance) was great too.
Top Service - Laurie McCarthy
My husband and I recently bought a Ford F250 Super Duty from Corning Ford. Rick Hopper was and has been helping us with our trucks for years. Rick makes sure we get the truck we need and want.
Love our new truck!
service - Bob & Mary Ann
no pressure - worked with us to provide the vehicle we wanted. Some of the options were not available, I would have liked the sticker from the window to review but no problems,
Don't expect large discount from their market pricing - hjaime
They are very nice; however, don't expect a large discount from their market pricing. They don't use KBB pricing and are at least a couple of thousand over the high private party price. I drove 2 hours from out of town expecting to negotiate high KBB price, but they were only willing to drop their price $150, and claimed to be making only $50 on a car that was on their lot for 10 days. You would not be able to stay in business if you were only making $200 on each car.
Other than that, the car seemed to be in very good condition and the salesperson Thomas was helpful.
Great, once again - emmett
This is the third truck that I have purchased from Gridley Country Ford, always a pleasant experience. Where else can you find a dealership where the owner takes the time to explain all the workings of your new vehicle in person. All other employees also extremely helpful and nice. must be a fun place to work!
Used car broke 2 days after purchase - Rg187
Bought a 2015 used Mazada and two days later check engine light came on. Car has been in repair shop two weeks waiting for part to come in. I feel scammed.
Above expectations! - Samiam805330
I met with Mike Barnes, and I honestly can say that he made my car buying experience fantastic!! Right away my questions were addressed In finding the very best answers that were ideal to my requests and needs. I am VERY PLEASED with his service. I found it to Be a exceptionally positive experience. The courtesy he had shown to me when my phone was not on me and I needed to send a text...(truly one of a kind).Thanks, Mike!
Nilton, I am also very pleased with as well! Thanks for taking the time to talk with me and show me kindness when it was only possible for me to come in during the late eve. There wasnt any Back and forth or moment I second guessed during sign time. Thank you!
To the ones I didnt get to meet but will definitely praise...,the detail crew and shop help that took that shine and kicked it up a lot! You guys stayed late and one guy came in when he was off-amazing job. Please know your attention to detail was spot on! Thank you all!
I am grateful to have had the opportunity of meeting such wonderful new friends at Perry Ford.
9 weeks of zero communication - JJ
I went in December 13th to look at a car they had for sale. I got there and found out it was not able to be driven because it was traded in with non smog compliant aftermarket parts, it had to be returned to stock and they had already started work. They said I could only reserve the car by signing that day. But I couldnt test drive it, hmmmmmm? Car was very low mileage Hoblit Certified Pre Owned and nearly new so I went ahead with the purchase. I gave them the title to my trade in and they let me keep my trade in because the new car I purchased was not ready to take home. They made me sign a contract stating i would not drive my trade in over 300 miles. I had no problem with that because my new car was supposed to me ready in 1-2 weeks. Fast forward 2 weeks later and i had not heard a single word from the dealership? After that I exchanged several texts and calls with numerous sales reps and never got any clear answers other than my new car needed more "parts". Finally on the 30th of December i got a callback from the service dept manager. He said it would be another 2-4 days for additional parts to come in plus install time. I was happy to get an update after nearly three weeks of being in the dark. Meanwhile he tells me that the aftermarket stereo headunit must be removed because the previous owner wanted it back. I told him that was not part of the deal and that the sales rep actually used it as a selling feature, not to mention it was featured in the sales photos on their website and craigslist! I'm also trying to stay under my 300 mile contract for my trade in, which they did say not to worry about because they were taking longer than expected with my new car. Ok fine, but i was still nervous about going over 300 miles on just a verbal agreement with the service manager considering the inconsistencies I had dealt with already. So the 2-4 days plus install time turns into another 10 day waiting period with zero communication. Finally on January 10th i get a text saying my new car is ready to pickup! I go down after work and re sign all the expired contracts due to the long wait pay my cash down and they hand me a single set of keys??? They say oh sorry by the way we only have 1 key FOB for the car the previous owner still has the 2nd one but we will get it back for you! I also find out the aftermarket stereo headunit was removed from the dash and tossed in a box in the trunk. So I jump in my new car and head down to a business meeting in the bay area that evening. On the way down the car completely shuts down as im driving down the 580 at 65 mph!! I wrestled it through freeway traffic trying not to kill myself and finally landed on the shoulder of the freeway! Im an engineer and know my way around cars very well so i climbed out of the car on the 580 and popped the hood just to have a look for anything obvious before I called AAA. Low and behold the wonderful Hoblit mechanics had forgotten to fully re attach the upper engine block ground strap. Luckily the bolt had fallen into the plastic skid plate and i was able to retrieve it and re install the ground strap. Problem solved back on the road. I noticed the lack of power as I drove it, so that weekend I inspected and found out they used a homemade vacuum line between the wastegate actuator and turbo housing. This homemade line was missing the brass restriction pill that is necessary for the turbo to build boost and the car to run efficiently (they told me i had waited so long to pick up my car because they ordered OEM factory original parts?? Hmmmmmm?). The next weekend I go to have the stereo headunit they pulled out re-installed only to find out half of the wiring harness is missing, the remote is missing and the stereo headunit is not functioning correctly. Well its been 5 weeks since I finally picked up my new car and I still dont have that 2nd key FOB. I have called twice and got the run around both times, and two very strange stories that i wont post for the sake of the dealer. I was patient professional and courteous through this whole ordeal and I am not happy with the level of service I received from Hoblit. The communication between hoblit's various departments was non existent and I always had to call to find out what the status was, no one ever called me like they promised, I always had to call and track down answers, except for the one call I received on december 30th from the service manager.
I would like the 2nd key FOB you promised to me 5 weeks is not an acceptable amount of time to wait. I want my dealings with Hoblit to be over and in the past.
Owner of Salinas Collision Repair - jduke247
The owner(s) of this dealership owns Salinas Collision Repair down the street in the Salinas Auto Center.
My car was towed to SCR because I had no options. Salinas Collision Repair went from giving me a $4000 estimate to $6800 in total. Then when I returned to shop with my A/C broken, they refused to repair it until they received money from my insurance to pay additional cost. The A/C unit is located behind the damaged fender they were suppose to repair. They are holding my vehicle hostage (bumper and parts removed) So I cannot even get it back. This is negligence. They do not answer emails and calls go to voice mails. They are closed on weekend, and refused to help me on my last attempt (Friday afternoon) My car has been there since Tuesday am. This should be illegal.
Soooooo Disappointed - Taft Customer
Bout a 1 year old Lincoln from them. The salesman we had talked to on the phone (we live 2 hours away) was not there when we got there, we had an appointment, they had to call him to come in. The car was not ready, he showed us nothing about the car. They even still had the previous owners phone numbers set in the car and his radio stations. All they wanted to do and pushed until we were getting frustrated was the additional warranty. Forget the warranty, show us how to use our "new" car. I will NEVER buy from them again!!
Unresponsive, no accountability, lack of follow through - Chris C
Non responsive, lack of accountability and very poor customer service. I will not be returning to this Dealership again. After having my Mustang serviced there for 5 years and then in the 5th year of my Ford Flex this past experience has been a Night Mare at best. My car has been "being serviced" for now a month. No follow on my calls and I still do not know the status of my vehicle. My next stop is contacting the corporate office to file a complaint about how disappointing and poor the service has been.
We appreciate all the hard work from the sales and... - gabecarol
We appreciate all the hard work from the sales and financing departments. Their experience and advice played a vital role in our decision to buy the fifth vehicle from them. They were helpful in our purchase and we highly reccommend the dealership.
The worst dealership in California - Chester volcanoes
They have terrible customer service. Extremely unintelligible. They are very rude an unprofessional. A guy named Corey lied to my face an told me he would make sure my truck got taken car of. I called a few days later concerned that I haven't gotten a call about my truck, they had no idea where my truck was an denied it was even there. I absolutely hate Ed Wittmeier Ford Lincon me Mrcury dealership an ever single one of its employees. You guys suck an should all be fired!