31 California jaguar Dealers

Ivan my service advisor was terrific. - Johnmileswilliams

Ivan my service advisor was terrific. He discovered some additional issues and addressed them well. I was kept informed throughout the process. Car was returned spotlessly clean.

Morgan is a good service consultant he was so helpful. - laleh_zand

Morgan is a good service consultant he was so helpful. I am satisfied with him and his job. Best of best

Attention to detail. - eloya83

Attention to detail. Direct, honest and professional.Phillipe is outstanding and an excellent brand ambassador to Indego motors and DEM's

Recently took my truck to truck to get serviced. - vanessa

Recently took my truck to truck to get serviced. I scheduled my appointment with Mario, who always takes care of my cars. He and his team are always professional and efficient. They're my go-to!

Steve and the guys over at The Glapin Mazda dealership, - reeves.ashley25

Steve and the guys over at The Glapin Mazda dealership, are hands down the best. They made the car buying process so smooth, i seriously couldn't have asked for a better experience.

Hi Jaguar, Monterey did a great job fixing my car. - Pete

Hi Jaguar, Monterey did a great job fixing my car. Was there a very short time the staff and Scott were extremely nice and helpful. Thank you so much.

Justin Brill is the reason I go to this dealership and - stuart

Justin Brill is the reason I go to this dealership and the reason I love my car. I always ask for Justin because he is the best service rep I have ever met. He treats me like family, handles my car like it was his own, makes sure the service I get is exactly what I need, and answers my questions so I can understand. Any company is only as good as customer service it provides. Ask for Justin and I guarantee you will be overjoyed.

I had the pleasure of working with Martin. He was honest,... - Adam

I had the pleasure of working with Martin. He was honest, patient, and hard working. He always took the time to answer my excessive emails with reliable information. Martin and the dealership stuck to their word and the price agreed on even in this ever changing car market. JLR Ventura is the best dealership I’ve ever worked with.

Excellent service and tech staff. - Driverchris

Excellent service and tech staff. Were able is easily get our 15 year old Range Rover back in spec quickly.

This dealership has the most amazing customer service! - Catheryn

This dealership has the most amazing customer service! Everyone, and I mean every single person there couldn't be more friendly, helpful, accommodating knowledgeable and professional. They made buying a new car not only enjoyable but painless. I would definitely recommend this dealership to anyone! Thank you Austin, Royce, Jenna, Omar and the rest of the team for making our experience so wonderful.

Staff was nice and helpful. - Wjennalee4

Staff was nice and helpful. Made car buying easy. No pressure buying and staff made sure we were comfortable and went above and beyond.

My recent experience was top notch. - ppollat

My recent experience was top notch. The problems were addressed in the most expeditious way

Very professional and exceptionally clean. - wdjcreations

Very professional and exceptionally clean. The person who helped me get the car I wanted was very knowledgeable and extremely pleasant!

Would say that out of all the dealers I've been to this - pdgz67180

Would say that out of all the dealers I've been to this has be the best experience I've ever had buying a vehicle. Everyone looking for a car should always give Carmax your time before you shop around. You wont regret it.

The service was slow and the tech was not completely - Gracie O

The service was slow and the tech was not completely communicating with us. We had to call the tech to get updates. The car ended up staying at this dealership for 1.5 weeks. My husband made calls himself to get the insurance to fix the problem, he even had to be the one email the insurance regarding the issue instead of the technician.

Excellent customer service! - ELIZABETH

Excellent customer service! Thank you Victoria and Omar! I was treated with respect through the entire process, which was seamless. Victoria is super knowledgeable, professional and made the purchase a very pleasant experience. I plan to purchase all my future vehicles here, since they set the bar high for my experience! Thank you, team!

I just had my car serviced at the dealership and it was a - Danesi1022

I just had my car serviced at the dealership and it was a great experience. It was easy for me to schedule an appointment online that was convenient for me. My service advisor Cris Albino did a great job explaining everything to me upfront, keeping me informed of the progress, and then letting me know when the car was completed. When I arrived at the dealership, the car was done and washed. Cris any entire team did a great job.

Great communication and very positive experience. - freeflybart

Great communication and very positive experience. Was able to make a good deal electronically and then they assisted me getting to the dealership to pick up my vehicle, even picking me up at the train station. Having the car detailed and gased up ready to go, was also appreciated. They stayed late and got me out the door quickly without any hassles.

We had a great purchasing experience with Charles Chavez. - Megan

We had a great purchasing experience with Charles Chavez. He helped us choose our new family vehicle! And then the paperwork process was so quick and easy.

Excellent service and they do the required work quickly! - BLondon20

Excellent service and they do the required work quickly! Victor Avalos, service advisor and Keith, technician are a pleasure to deal with. Work on my car was finished and took relatively little time. Been taking my cars their for years and will obviously continue to do so.

Josch and Cole were both very professional and - schips4

Josch and Cole were both very professional and informative. They made the transaction. very simple. It was my pleasure working with both of them.

I just had a terrific, top-tier experience with my recent - aaronfritz1

I just had a terrific, top-tier experience with my recent purchase of a Range Rover from JLR San Jose. Lexi Stevens in the sales department was very knowledgeable, friendly & helpful throughout the process. She went above and beyond with great communication, patience and follow-up from the initial search to arranging test drives and finalizing the transaction while insuring all questions were answered and items needing attention were resolved. Thank You!

Initially I came in to buy a Jag - Rob made the whole - hugh W.

Initially I came in to buy a Jag - Rob made the whole experience low key and low pressure - I very much appreciate that. In the event I ended up buying elsewhere but have come back here several times for service and will not go anywhere else despite the fact that there are 2 dealers closer to home ! Both Rob and Eric Trevino, service advisor, are true professionals and clearly know how to treat the customer. This dealership is a class act !!

Came into Cole to evaluate a double beep sound on my - Jaguar Owner

Came into Cole to evaluate a double beep sound on my alarm for a 2013 jaguar xf. Bernard on the sales team pushed me out as quickly as possible when asking questions about the 2 hours ($600) spent already on trying to locate the problem. Dropped the car off with a working rearview camera. Left with a black screen. After many back and forths talking with Steve the xxx. manager he told me this was a common problem and was my responsibility to deal with. Even being a common problem it worked before I trusted them being a professional reprentative of Jaguar and ended up with a double beep still and now a ($900) rear view camera bill. Stay Away From Here!!! I wish I saw this before I came here!

Service: Juan Reyes poor service - Fr097

Service: Been coming to this company for years for a previous jaguar and rr which was located off Redondo before they relocated, which I always worked with Nate and had no issues with Nate, outstanding service rep. Came in last week to the new location didn't see Nate, asked if I can drop off my car for service, was spoken to by Juan Reyes which for a better lack of words, lacks customer service skills. He said I couldn't drop it off because of no availability, no problem that's fine, but lose that attitude bud. Maybe a lack of hiring due to the new location why you have someone like Juan working here. So I'm back from last week, still have an attitude Juan.... dude change something in your life maybe your job. Autonation, if you want to turn customers away and have a bad taste in there mouth, keep Juan Reyes. I think Juan belongs in a fast food joint where the only words he needs to use our, would you like to super size that.... Also been waiting 40 mins to get out of here (mostly for a rental) a bit longer than should, so much for dropping a car off. If you go here go to any service rep other than Juan Reyes. I'll update the review once I get a call from nasty attitude Juan to see what's going on with the issues of the vehicle. Good job Juan keep up the great work

WOW!! Simply stated, one of the best vehicle service... - zekester60

WOW!! Simply stated, one of the best vehicle service experience to date. If the Sanra Barbara Auto Group was trying to changed a failed image of the past, they greatly succeeded. Whatever you experienced before; forget it!! Come back and give this dealership another try; you won't be disappointed. I was very sceptical about coming back to this service department because of the sub-par service we had received in the past. Am I glad I changed my mind! Our Service Technician, Jee Thao, from the beginning, treated us with kindness, courtesy and respect. We've been back twice so far with the most recent event happening in April 2012. Our vehicle had been acting up while we were on vacation. We were on our way home that night and rather than coming back the next day, which would have been out of the way, we decided to crop it off on the way home. We'll as luck would have it, traffic was bad and we ran late. One call to Jee and the problem was solved. Not only did this guy stay until we arrived, he had a loaner vehicle ready to go for us to complete our trip. He gave us all the information we needed swiftly and accurately. He made no false promises; just the straight answers. During the entire process, he kept us informed and avaliable for us if we had any questions. Well, I did call and got his voicemail. I thought to myself, I'm not getting a call back for a couple of days. Boy was I wrong!! He immediately returned my call and had the answers. End result: My vehicle is running great and it didn't cost me a fortune for the repairs. Way to go Santa Barbara Auto Group. You restored my confidence and will, without a doubt, see you first when I purchase my next car. Needless to say, I will return to your service department, if needed for any needed repairs on my vehicle.