Service dept - Tonman1955
The service department was very friendly and professional they got our truck in at the appointment time and had it finished when they said. It’s nice when things go so smoothly.
Top Reviewed Specialists At This Dealership
Walked in for a test drive, walked out with a new car - mroraile
Hoping Keith Winkler stays in the car business for a LONG time because I don’t want to buy a car from anyone else ever again! He gave us all the details, answered all the questions and NEVER rushed us. Everything was our decision and at no point did we feel pressured. The paperwork was quick and Keith was awesome getting us settled into the new car. The experience seriously set the bar for how car buying should be. Stop reading this review, get in your car and just go because this is the experience you’re hoping for and the service you deserve! Thanks again for everything Keith!!
Amazing - Brandi
Our sales men Billy was amazing he did whatever it took to get me my first brand new car the whole dealership is amazing. Everyone all the way through the finance department was amazing
Sales/ leasing consultant
Car buying - RNjenn
Robert was incredibly helpful in getting me the vehicle that was right for me with terms I wanted. He made sure my rental was returned promptly and went out of his way to accommodate my needs and requests. This is my second purchase from Phil Long Lincoln and Robert is the person to see for a smooth car buying experience.
Excellent experience - Conni Smith
I purchased 2018 Lincoln MKX from David Cunningham at Landmarl Lincoln. If you want a superb experience see David Cunningham...he has gone above and beyond during the sales process and answering ALL of my questions and helping with all the technology on the MKX. I had purchased my previous Zephyr 12 years ago from Landmark and had an xcellent experience at that time, too. And that is why I came back to Landmark Lincoln.
Great experience overall - 2019 f250
I had a good experience, Adam was very helpful and knowledgeable about the truck, always answered phone calls and text in a very timely manner. I have purchased two trucks from Loveland Ford and will continue to do my business with them, I have also referred friends to them and they also have purchased trucks.
Easy buying experience - vv
No pressure and they were upfront and helpful. It’s only been six days since we purchased our new Ford Expedition but we are loving it so far.
warranty work - DD1955
Would like to express my pleasure and satisfaction with Phil Long Ford Chapel Hills and their body shop. First, I want to thank Brad Taylor for for his "can do" attitude regarding warranty paint repair on my 2016 Ford F350 diesel crew. Brad was a true professional keeping in contact with me, providing a loaner car and dealing with FORD to get approval of the repair. Brad is a true professional and appears to enjoy his work. Second, I would like to thank Steve at Phil Long body and paint shop. Just prior to dropping my truck off for repair, a friend damaged the right rear corner of the truck bed ($1,200.00). Steve was able to do the additional repair while he had my truck. Both were repaired to my satisfaction. Steve was also a true professional taking the time to ensure all my requests were addressed. Phil Long will always have my vehicle repair and maintenance business. Thanks
Veteran - United States Marines
Law Enforcement Professional (retired)
Amazing customer service! - Atokarski
I am so impressed with this dealership and the internet sales manager Chris! They exceeded our expectations and were honest and trustworthy. I have never in my life had a better experience at dealership. Thank you for making my husband's truck dreams come true and being such an amazing team!
Unsatisfactory - Lee
Salesperson Chrys Snyder did not check to make sure the second key worked. I drove three hours to buy the car and three hours back for a total of six hours.
When I got home I discovered the second key did not work. I called Chrys Snyder and he said I would have to drive to Montrose to get the key programmed. Two hour drive to Montrose and two hours back for six hours total. All of this could have been avoided if Faricy Ford had checked it out.
All totally unsatisfactory.
Great as Always - Lmfez
We have been buying our business and personal vehicles from Spradley Motors for over 15 years now and have been very satisfied with the customer service we always receive. Larry and the crew are always friendly and accommodating to make sure we are happy.
Do not trust their sales process or people - billionnissannocustomer
Pulled the rug out from under my 2 day purchase attempt. Gave me a story about someone buying the vehicle the morning of the 2nd day during our continuing cross country telephone communication. Friday morning I prompted the salesman to get the photos I had requested from him yesterday sent to me so that we could finalize the deal today! The sales manager was also aware that the deal was basically done because he and I had made an agreement for a trade when I had driven to Durango. Cut to the end- Salesman Travis calls back and says they sold it this morning. Think this was an outright lie because they both knew it was there late morning and that I fully intended to purchase. Can only suppose someone showed up and offered more on the spot. So what do you think? Trust them? That's up to you, but I certainly do not.
Nissan purchase - Gun1
Sales department made sure sale got finalized
No follow up from there forward
New tires were to be installed on purchase, no call saying not completed
Left w/vehicle told sales to call me this time as per status
Service department called next week said tires were in stock
Tires installed not what was agreed upon
Two weeks later sales has yet to follow up