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They pinned down the problem - TimGravert
They were able to pin down the issue and took the time to find the recall making the fix affordable for me too. I was very happy with the help I received. Both the service manager and the mechanic assigned to my ticket did a great job.
Top Reviewed Specialists At This Dealership
Best car buying experience I've ever had - steve_k
Absolutely the best car buying experience I've ever had. Staff is friendly and really cares about you. TJ did an amazing job finding me the perfect car for my budget. I could not be happier about my experience here, especially how hard the staff worked to get me into the absolute best car I could afford. TJ especially spent a lot of time with me going through multiple car options, and was very patient and helpful. Everyone I dealt with did an amazing job, I could not overstate how happy I was with experience was here at this dealership. Will definitely be recommending this place to any of my friends who are car shopping!
Special Finance Salesman
Great Experience! ⭐️⭐️⭐️⭐️⭐️ - 19 Explorer
Best buying experience ever! No pressure, addressed all questions & got a great deal both on a new Explorer & my trade in. Whole process was completed in a couple of hours. Would definitely buy from Loveland Ford again.
If you are ever in the market call Robert Strange - beardfc65
Robert Strange is a valuable asset to Phil Long Lincoln. Robert worked hard for us to get the vehicle that we had been searching for so long to fit myself as a disabled Veteran but also accommodated my entire family. Robert Strange even went out his way to accommodate us with a meal for my wife and I that was totally unexpected and very appreciated. There is no one else that I would buy a vehicle from in the future than Robert. Even if you are not purchasing a Lincoln, Robert has connections with other dealerships to make sure you get the right vehicle for you. If you are ever in the market for a vehicle, please call Robert Strange at Phil Long Lincoln first you will be very pleased with his personality and professionalism. I also want to mention his manager Mike. I told Mike, that not only did he earn our business but has earned our respect. I also let him know that as long as Robert Strange is working at Phil Long Lincoln, the dealership will be blessed. Thank you Robert, Myself, my wife and family are very pleased with your due diligence with our vehicle purchase. God bless you and your wonderful family.
Awesome experience!! - kamplain
I have a great salesman at Western Slope. I call him "My Car Guy." I just look around at other dealerships and text him and let him know what car I'm interested in and he gets it for me. Service is also great. In and out in no time at all. Highly recommend for your car buying and service needs.
Very friendly - Deb
Was helpful friendly worked with us to get us a truck was nice for the general manager to come and introduce himself also thanked us for buying a vehicle the was a very high point for me that is why we came back to buy a vehicle
Superlative Service On A Dream Car - BobD345
I just traded in my 2016 Lincoln MKX SUV for a 2019 Lincoln Nautilus SUV fully loaded. Bob Davis (my salesman both times) was fantastic. He gave me a great deal without hassling me or pressuring me to upgrade my car. He delivered the new car to my house and had all the paperwork in hand for me to sign. He also went over how to use many of the unique features of the new car which made it easy for me to drive it. He also offered to give me more guidance anytime I wished to stop by the dealership.
I’ve been dealing with Landmark Lincoln for over 3 years and I have been treaty like royalty each time I have either had my car serviced or needed to call my salesman or service department. If you dig getting spoiled by a car dealer, this is your place. They are the best whether you are buying or leasing a car. Lincoln is back folks. You can’t find a more luxurious car for the price. Love my car and love the dealership. Bob Damashek..June 15, 2019
Best experience - Ljanssen2000
I cannot say enough good things about Phil Long. They really are a family and they make you feel like family. The salesman (Anthony) that I worked with went above and beyond to make my car buying experience amazing!!! I would recommend checking them out for your next vehicle.
A great experience - John Angst
This is a great customer focused dealership. We went in planning to just look at options, but because of a friendly very well informed sales person (Kestrel) and the availability of options combined with reasonable pricing and the fair trade-in offer we wound up purchasing a vehicle. We will continue to do business with DMC and would recommend them highly.
Excellent AAA+ Service - UltraCat
I am from out of state (Michigan) and my 2018 Escape needed routine maintenance at 10k miles on the odometer. They got me in the next day after I contacted them via their web page.
The service was friendly and efficient from the customer care desk, to the service technicians. The price of the full maintenance was great and so was their communication! I highly recommend Faricy Ford Service Department and will gladly use them again, if the need arises when I'm in Cañon City.
Dont buy from here!!!!! - Arizona32@
BE AWARE! I bought a used Ford F350 diesel truck from Chris Clark and before I got home the cruise control stopped working, the 4-wheel drive stopped working and a check engine light came on. I took the truck in to my local Ford dealer and was told it would cost $6800 to fix immediate problem. The biggest issues were the vehicle had blown by and that the engine would need to be replaced. When I told Chris Clark at GWSF about it and I wanted them to take the truck back because there was no way they couldn't have known about most of these issues he told me that if I wanted a vehicle with no problems, I should have bought a new vehicle! I have since then read many other bad reviews and would never purchase a used diesel from them. This seems to be a common theme among diesel purchases from Glenwood Springs Ford. They clearly don't care about their customers, just the almighty dollar! They give used car dealers a bad name!
Are u Serious? - Susie Royer
Buyer beware :) Purchased a 2014 Corvette from Spradley Pueblo, CO in 02/17...the vehicle had sat on their lot for like 200+ days before our purchase and evidently their employee(s) liked it because it appears they put over 2300k on the vehicle before we purchased it! It's time to retire, sell the vehicle and a local dealer ran a CARFAX on the vehicle...State of Colorado reported it as a "TOTAL LOSS VEHICLE" and CARFAX didn't report the Damage Report until 07/17...FIVE MONTHS after we purchased the vehicle? Great job Spradley for protecting your valued customers :(
Complain and get fired - disappointed
My vehicle received service on 12/4/18. The problem reoccurred on 12/11/18. I called that day. The service person stated they would call me back either that day or the next. I waited. I did not receive a call on 12/12/ or 12/13. I called 12/14 and left a message. I called two more times on 12/14. I received a return call. I was told they would call me back shortly. They did not. I left one more message. I called 12/17, and was able to schedule an appointment in 11 days. Because of this, I responded to an emailed review survey that I was not satisfied with the customer service. So today, 12/19, the GM called. He did apologize for the lack of communication, and then he told me to go to another dealer.
Apparently, if the service isn't great, you'd best not complain.
Nissan purchase - Gun1
Sales department made sure sale got finalized
No follow up from there forward
New tires were to be installed on purchase, no call saying not completed
Left w/vehicle told sales to call me this time as per status
Service department called next week said tires were in stock
Tires installed not what was agreed upon
Two weeks later sales has yet to follow up