Great service - blockett
Nothing but good things to say here. Adam Burger was wonderful to deal with. I would happily refer anyone to Adam and the team there.
Top Reviewed Specialists At This Dealership
Wouldn't go anywhere else - Holly
7th purchase here, great selection and superior customer service. John took extra care reviewing this car and the transaction to ensure every detail exceeded expectations.
Everyone was helpful and professional. - CS123
Everyone was very helpful and cared about our needs. Sales was helpful and not pushy. Finance did take a while to get to us but Derek was great about checking in with us and making sure we weren’t forgotten. Derek and Tory were great!
Sales/ leasing consultant
60000 mile service - Brexit
I went in for oil change, and realized were do for 60,000 mile service. The service advisor arranged a loaner car immediately and fit us in to get the service done in the afternoon. Saved us rescheduling, and didn’t waste any time! Very accommodating. Thanks
Excellent experience - Conni Smith
I purchased 2018 Lincoln MKX from David Cunningham at Landmarl Lincoln. If you want a superb experience see David Cunningham...he has gone above and beyond during the sales process and answering ALL of my questions and helping with all the technology on the MKX. I had purchased my previous Zephyr 12 years ago from Landmark and had an xcellent experience at that time, too. And that is why I came back to Landmark Lincoln.
Purchased New Explorer - Jennifer Grim
Our experience at Loveland Ford was absolutely amazing. From the moment we met Greg, our experience was quite easy and painless. He was very knowledgeable, kind, and patient with us while we asked many questions and test drove our new car. Once we were done with the financing, Greg spent The next 30 to 45 minutes going through all of the tiny details of our new car. Everyone at the dealership was exceptionally kind and professional.
Easy buying experience - vv
No pressure and they were upfront and helpful. It’s only been six days since we purchased our new Ford Expedition but we are loving it so far.
Horrible Experience - s.n.d__
I went in to trade my car in. I get it, it had negative equity. I waited to see if I could get approved for several days. I did not get approved. So I went to bob Penkhus Mitsubishi dealership where they had a lot better selection and when I went to get approved they said my credit went down. Phil long ran my credit through 10 different banks plus their dealership. Which is ridiculous. Bob Penkhus gave me the max trade in value and also told me how to get rid of my negative equity (over $4,000) and I ended up getting the car I wanted. At the end of the day bob Penkhus all the way. They have great staff and are very helpful. They will not screw you over either.
Unsatisfactory - Lee
Salesperson Chrys Snyder did not check to make sure the second key worked. I drove three hours to buy the car and three hours back for a total of six hours.
When I got home I discovered the second key did not work. I called Chrys Snyder and he said I would have to drive to Montrose to get the key programmed. Two hour drive to Montrose and two hours back for six hours total. All of this could have been avoided if Faricy Ford had checked it out.
All totally unsatisfactory.
Amazing customer service! - Atokarski
I am so impressed with this dealership and the internet sales manager Chris! They exceeded our expectations and were honest and trustworthy. I have never in my life had a better experience at dealership. Thank you for making my husband's truck dreams come true and being such an amazing team!
Do not trust their sales process or people - billionnissannocustomer
Pulled the rug out from under my 2 day purchase attempt. Gave me a story about someone buying the vehicle the morning of the 2nd day during our continuing cross country telephone communication. Friday morning I prompted the salesman to get the photos I had requested from him yesterday sent to me so that we could finalize the deal today! The sales manager was also aware that the deal was basically done because he and I had made an agreement for a trade when I had driven to Durango. Cut to the end- Salesman Travis calls back and says they sold it this morning. Think this was an outright lie because they both knew it was there late morning and that I fully intended to purchase. Can only suppose someone showed up and offered more on the spot. So what do you think? Trust them? That's up to you, but I certainly do not.
Lies, scams, and shady deals. - TINA2213
BUYER BEWARE!!!!!!! I purchased a used car from Spradley last week. Ryan and Sergio (new guy) were my salesman. I thought that i got a fair deal. The day after my purchase I was looking at the paperwork and saw a charge for $995.00 for SWAT. I went back to the dealership and asked them what it was. They added a stolen vehicle recovery plan to my contract during the negotiation process. They didn't ask me, didn't tell me about it, and I didn't sign up for it. Ryan, my salesman, blamed it on the new guy for not telling me about it. The finance person, Marc, tried to get me to sign the approval form the next day because he was supposedly 'out of them' when I bought my car the night before. A sticker on every car says that the system will be deactivated upon delivery or that you can purchase it as an option. Marc told me that it could not be deactivated and it 'comes with every car so you have to purchase it.' He also couldn't provide a phone number for the SWAT company so that i could call them myself. (I found it 10 minutes after getting home) Marc also told me that they would have to rip my car apart to deactivate the system. (Lies) I was furious and asked to speak to the sales manager. Tisha offered to give me 300 dollars back because she 'felt bad' that no one told me about the charge. She said that the dealership paid 700 to put it on the car so that's all that she could do. (Lie- It was already on the car from the original owner. The paperwork was in the glove box) After fighting with them for 2 days, threatening legal action,
and telling them that I would tell everyone what they did to me, Tisha told me that they had figured out how to deactivate the system on my car and would be cutting a refund check to my bank. Yesterday, I went to pick up a copy of the check. Tisha and Ryan were both there and saw me. Neither of them even said hello or acknowledged me. (Super classy way to do business) Obviously, they didn't like being busted. GO SOMEWHERE ELSE!!!!!! I would have never known if I hadn't looked at my paperwork the next day. It makes me angry to know that this is how they do business and I can't help but wonder how many people have been ripped off by this scam. I feel bad that I trusted them and gave them my business. Don't make the same mistake that I did.
Nissan purchase - Gun1
Sales department made sure sale got finalized
No follow up from there forward
New tires were to be installed on purchase, no call saying not completed
Left w/vehicle told sales to call me this time as per status
Service department called next week said tires were in stock
Tires installed not what was agreed upon
Two weeks later sales has yet to follow up