45 Colorado Lincoln Service Centers

Gary was very kind and very helpful with explaining the - Trish

Gary was very kind and very helpful with explaining the diagnostics on my vehicle and taking great care of my granddaughter. Thank you for your help. Trish

They took long time to fix my car and painting was - motohikosato64

They took long time to fix my car and painting was mismatch color. But overall I satisfied so I give them 5 stars

Took my Mazda CX9 into service due to a problem with the - Stephen

Took my Mazda CX9 into service due to a problem with the Auto Start App. Not only did they fix the problem at no cost, but provided a free wash and maintenance inspection. The mechanic shot a video of his inspection for us to view. Steve the Service associate/manager was very professional and courteous.

Our car suddenly broke down on a Sunday afternoon in... - K & C

Our car suddenly broke down on a Sunday afternoon in Pueblo. We are from Texas. We had it towed to Spradley Ford as it was the closest Ford dealership. They were not open because it was Sunday. They called before 7:30 the next morning and had the car fixed and running by noon that day. Hector was kind and considerately let us know what was going on with multiple calls throughout the morning. Highly recommend their service department. Thank you.

Services performed well and on time. - ip4fs

Services performed well and on time. Seatbelt replaced and issue resolved. Highly recommended. Will return.

Service center is awful. - Dannadoo2002

Service center is awful. They break as much as they fix. Incompetent. I wrote a very detailed review but it was too long to post. It’s a long story short I ask them to fix one thing they’ll fix it and break something else. they have written on my leather interior of the ballpoint pen They nicked the paint when opening the door they put a mud flap on crooked they gouged window moldings to put Protectors on the window incorrectly. They refused to fix the speakers. They refuse to fix the loose tow trailer power outlet and now they refusing to help me at all because I won’t give them five stars. Tom is a good guy I would work with him. Jake is a good guy I would work with him Dan is a good guy I would work with him Rick, who sold me the truck lied about the features the truck had and when I called him, he said he would make it right he might even put me in a different truck, but he was headed to a luncheon where he was receiving An award for being a great salesman he was supposed to call me the following Monday. I’ve not heard anything from him. Morgan yelled at me in front of other employees and in front of other customers because she tried to solve a problem. She didn’t understand so her solution was irrelevant and rather than fix it, She screamed at me. I Mind going to a different dealership to have them fix the things that Phil long Ford motor city broke but it’s just unfortunate. What an awful awful place no quality assurance at all. It’s too bad. I am using talk to text so pardon the typos. Do not go to this dealership the sales guy lied to me and the service department will almost always break something and now they’re refusing to take responsibility and fix it and they’re telling me I can’t bring the truck back to motor city. If I would just give them five stars, they could keep working on my truck and breaking stuff but I’m not giving them five stars anymore. I’ve taken it back several times and giving them chances to fix it and then they get their five stars and they get their bonuses and that’s what it’s all about their money their bonuses.

OMG! - Michelle

OMG!!! My experience was otherworldly, they make miracles happen and they are extremely professional from the time you call to the moment you walk out the door everything couldn't have gone better thank you for fixing my ford's door as fast as you did quality work for sure.

Great dealership to work with Great service and love - djrundell49

Great dealership to work with Great service and love their concierge service! Always professional and courteous.

Installation of new radio and touch up paint scrapes. - Jan

We received a wonderful response to our radio issues. Excellent and timely service on our Pacifica. Also had touch up on parking lot scrapes which are now impossible to detect. All service and office workers were very cordial. Felt right at home!!!

I have to give a shout out to the team at Burlington Ford... - Boykie

I have to give a shout out to the team at Burlington Ford & Lincoln. 8 minutes before their scheduled closing this Saturday, I walked in with a ‘contact dealer’ spanner on my dash. Jon and Vern were awesome. Did not worry about the clock. Took the F250 to the workshop, ran diagnostics and there was a Ford advisory/bulletin on gearbox. I left their facility about 90 minutes after they should have closed for the long weekend. No charge. Thanks gentlemen - you are what service is all about. Much appreciated. Peace and blessings to you

The work that was done to my car was amazing and the... - iskatelichay

The work that was done to my car was amazing and the customer service was even better. Now that I’ve found you guys I wouldn’t dream of going anywhere else for my auto repair needs. I will refer definitely everyone I know for the best all around service. You guys are the best at what you do thanks again!!!

Complain and get fired - disappointed

My vehicle received service on 12/4/18. The problem reoccurred on 12/11/18. I called that day. The service person stated they would call me back either that day or the next. I waited. I did not receive a call on 12/12/ or 12/13. I called 12/14 and left a message. I called two more times on 12/14. I received a return call. I was told they would call me back shortly. They did not. I left one more message. I called 12/17, and was able to schedule an appointment in 11 days. Because of this, I responded to an emailed review survey that I was not satisfied with the customer service. So today, 12/19, the GM called. He did apologize for the lack of communication, and then he told me to go to another dealer. Apparently, if the service isn't great, you'd best not complain.

This dealership is great to work with. - brandon

This dealership is great to work with. All of the employees are very knowledgeable and honest. I would highly recommend this business!