44 Florida Volkswagen Dealers

had an amazing experience working with Damian Hall at - samanthademircioglu95

had an amazing experience working with Damian Hall at Volkswagen. He took the time to listen to exactly what I was looking for, was respectful of my budget, and made sure I felt comfortable every step of the way. Damian is incredibly personable and easy to talk to, which made the car-buying experience enjoyable. I highly recommend asking for him! Also love my new 2025 Jetta!!

Mark provided outstanding customer service during our - eduardo.j.astudillo

Mark provided outstanding customer service during our recent visit to Volkswagen. He was professional, knowledgeable, and kept us informed throughout the entire service process. Thanks for making everything easy and stress-free!

I had been a customer of Norm Reeves Volkswagen in Port - There are better VW Dealers

I had been a customer of Norm Reeves Volkswagen in Port Charlotte for approximately two years after moving to Florida. During that time, I regularly serviced my leased Volkswagen ID.4 there, which gave me confidence that they valued my business and would be interested in helping me when it came time to purchase another Volkswagen. When I decided to explore buying out my lease, I visited the dealership because there were approximately $3,500 in Volkswagen lease buyout incentives available. Instead of discussing my options, the salesperson, Brandon, told me that the dealership does not process lease buyouts because they are not profitable. I was simply directed to other Volkswagen dealerships, including Volkswagen of Fort Myers and Volkswagen of Sarasota. What disappointed me most was not just the refusal to assist with the buyout, but the complete lack of effort to retain a customer. At no point was I offered the opportunity to speak with a sales manager or finance manager to explore possible solutions. Financing a lease buyout would still generate business for the dealership, yet there seemed to be no interest in even having that conversation. To make matters worse, nobody took the time to understand my situation. The dealership where I originally leased my vehicle is in Colorado, and I now live in Florida. Rather than listening and trying to help, I was simply turned away. Fortunately, I contacted Lakeland Volkswagen, and the experience was completely different. They listened, offered helpful advice, and ultimately worked with me to ground my lease and purchase a brand-new 2025 Volkswagen ID.4 Pro AWD in Pure Gray—the exact same vehicle Norm Reeves had sitting on its lot. Their selling price was approximately $9,000 lower, their electronic filing fee was $49 less, and they treated me like they genuinely wanted to earn my business. The contrast between the two dealerships could not have been greater. One dismissed me because my transaction apparently wasn’t worth their time, while the other earned a loyal customer by listening, offering solutions, and providing a significantly better deal. If you’re considering purchasing a Volkswagen, I strongly encourage you to compare dealerships before making a decision. My experience with Norm Reeves Volkswagen left me feeling that customer loyalty and long-term relationships were not priorities. Based on my experience, I cannot recommend them.

Excellent service . - WALD5

Excellent service .. Good communication. On time delivery. Did not have to wait for help, great coffee.

Aaron took care of us very professionally and did the - dmwmax1

Aaron took care of us very professionally and did the best to fix our issue

Very pleased with Kristan and her team for the quality - mark

Very pleased with Kristan and her team for the quality they provided me with my yearly maintenance. I will always reccomend Volks of GVL for quality autos and service.

Very nice people to deal with. - bdufek2

Very nice people to deal with. Everyone is pleasant and courteous.. Always like the service dept

I was looking for a replacement vehicle for my 2024 - cynthiarye68

I was looking for a replacement vehicle for my 2024 Subaru crosstrek that would be easier for me to get in and out of because I have some physical limitations due to a health problem and my age. I bought the 2025 VW Taos because it was easier to get in and out of and it was in my opinion easier to drive. However I quickly discovered that it did not have the safety features that I had gotten used to on my Subaru. Also the financing was difficult and I was not given a reasonable interest rate on the loan compatible with my credit history and ability to pay the loan. This was eventually resolved by the finance representative. When I told the salesman I wasn’t happy with the Taos he tried to push me into a more expensive vehicle without even finding out why the Taos did meet my expectations. It was high pressure get more money from me. The car ended up in the service department because of a minor problem but even the service manager was condescending and unable to do any effective problem solving. He actually said to me “the car doesn’t drive itself” This was very disheartening because it was very difficult for me to handle what became an escalating and stressful event. I felt disrespected as a returning customer who had previously been treated well to what became a nightmare to me of what seemed to be predatory sales behavior and insults to me as not being financially worthy. Any one of these problems would have been unacceptable to any reasonable person but with my health problems and lack of ability to understand such behavior I became increasingly frustrated and angry. This to me was totally unnecessary and I did not find one person at the dealership who tried to understand the problem except the finance representative who was able to treat me rather well. I had previously communicated by email with a sales manger about helping me into a suitable vehicle but found him to be on board with the greedy salesman who wasn’t listening and instead was trying to turn an unfortunate misunderstanding into his own financial gain.

Received a recall on my car. - cbharris1209

Received a recall on my car. Prestige got me in right away. Heather my service advisor was great, explained everything and even checked on me in the waiting room. This dealership is the best. Now if they can bring back the beetle,gas, it will be my sixth car from this dealership.

I purchased my Volkswagen Jetta in January 2023 at - Monica B.

I purchased my Volkswagen Jetta in January 2023 at Capital Volkswagen, and received excellent and courteous service there from Will Singleton. Mr. Singleton assisted me with the purchase in a very friendly and professional manner, answered all of my questions, and provided great guidance. I highly recommend this dealership based upon my experience as a buyer with Mr. Singleton.

My experience was really great. - caroline.aime91

My experience was really great. My sales consultant Widler Fanatis was very kind, friendly, honest and showed great professional skills. I will share my wonderful experience with my friends, colleagues and family members and refer them to Gunther VW to be a part of this amazing adventure!

I recommend the gentlemen who helped me buy my used car - Brenda Y

I recommend the gentlemen who helped me buy my used car at VW of New Port Richey. They were "K" (Mohammed H.), Abdul T., and Carlo C. They worked hard at getting me the deal and financing I needed. I don't think it could have been a better experience!. Appreciate them very much!

Ryan was an outstanding salesman! - lindaboriedugan

Ryan was an outstanding salesman! Rate his work ethic 10 out of 10! I would highly recommend this dealership and go speak to Ryan if you wanna buy the car!