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Joe was great to work with, low key but informative. So... - Rjmorton2607
Joe was great to work with, low key but informative. So happy with him and the dealership, we purchased two vehicles! Definitely recommend working with Joe.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Certified Sales Consultant
Internet Sales Manager
Vivian was wonderful! She kept me in the loop throughout... - Simon
Vivian was wonderful! She kept me in the loop throughout everything going on with my car. I had a great experience here and will be returning when my car needs service.
VW Master & Certified Solutions Specialist
I got the same excellent service from Dustin Wheeler I... - bingen
I got the same excellent service from Dustin Wheeler I have come to expect from dealing with him and the dealership when needing service on my VW Passat, he was most professional and courteous in keeping me informed on the status of completing the service on my vehicle.
Sales and Lease Consultant
We dealt with Pamela Fisher. She immediately recognized... - Sgeorge7886
We dealt with Pamela Fisher. She immediately recognized our need and a great vehicle option for us. Purchase went smoothly. Very happy with our purchase!
Certified Sales and Leasing
Very friendly and helped us buy our previously enjoyed... - Allensirhc1
Very friendly and helped us buy our previously enjoyed 2018 Atlas. Highly recommend. Thank you so much. Got the atlas 100 percent before we took delivery.
Sales and Leasing
General Sales Manager
Sales and Leasing Professional
They were great. Wilfredo was a true professional. No... - CAVEMANDB
They were great. Wilfredo was a true professional. No complaints. Shout out to Darryl the sales managers who I spoke to over the phone to set the deal up. Was a man of his word and I appreciate it. We were in an out in about an hour and a half, no issues. Thanks again
My service advisor Tyler Hill was the best. Professional... - Kerriebrunette14
My service advisor Tyler Hill was the best. Professional and efficient, he gave me constant updates. He went above and beyond, I would recommend him to everyone.
Volkswagen Product Specialist
Went just to see the cars you had available... our fist... - Victoria J Yuja
Went just to see the cars you had available... our fist time at Volkswagen dealership...and thanks to the help and knowledge from CAMRYEN,. we left with a new Volkswagen Tiguan car.
It is the first time in ALL our years buying new cars at different dealers ( more than 40 years ) that we can say that we bought a car with such satisfaction, just because of the pleasant help provided by the salesperson. He really is an asset to your dealership and made a big impression to us.
We will be back...
Best car buying experience ever! Anthony was... - Jason
Best car buying experience ever! Anthony was professional and did a great job of helping us find my wife's new car. He carefully listened to us and made appropriate suggestions to assist us in finding the perfect car for a great price. Everyone made us feel welcome and completely at ease through the process, from sales to finance. Lakeland Volkswagen was the 3rd dealership that we visited today, but next time, they will be our 1st stop. Thank you again Anthony! We will be back!
Denise Brown provided excellent proffessional and... - Amybrooker1963
Denise Brown provided excellent proffessional and knowledgable service and went above and beyond to deliver my new Jetta! I would reccommend her to anyone looking for a new car sales Rep
Excellent, proficient, courteous, fast and reliable... - BEATRICESELLS2017
Excellent, proficient, courteous, fast and reliable service from start to finish. Everyone involved in my purchase transaction was very helpful and resourceful! I would recommend this dealership to everyone in a heartbeat!
Vehicle Selection Specialist
Sales and Leasing Consultant
This was the easiest vehicle purchase I have made in over... - Lsrohngramme
This was the easiest vehicle purchase I have made in over forty years. Everyone answered all my questions and there was never any pressure. Thanks
Special Finance Specialist
He's the man!!! That can help you select the right car... - JAM
He's the man!!! That can help you select the right car for your needs. He did for me and for that I thank him.
Brett and the team at Orlando VW North were amazing! They... - carlyj.wood24
Brett and the team at Orlando VW North were amazing! They made the impossible, possible Thanks! Thanks for all the hard work in making our deal go through!
Master Certified Sales Professional
Internet Sales Director
Yes very good treatment, helpful and quick. In general it... - Rosita
Yes very good treatment, helpful and quick. In general it was was a very pleasant experience. The waiting area clean and confortable. My car was returned in good shape.
Wow!!!I initially went into the dealership to lease a... - Tedescude
I initially went into the dealership to lease a new SUV. Lenny my sales associate introduced me to Leon the manager. After they looked at my car and found out they owed more on it than I expected. Leon explained to me that my lease payment would be higher than what my old car payment was. Leon told me hold on let me see if I can work some magic. During that time Lenny was showing me the vehicle that I really liked which was the Volkswagen Tiguan SE. Leon came in the office sat down with me and explained to me what he did. I could not believe when he told me that he saved me over $100 a month on a car payment got me completely out of my car and into a brand new Volkswagen. I was so shocked that a dealership would go above and beyond for someone like me that was buried very much buried into my car. Leon then told me that after 2 years come on back we'll get you out of your SUV and then I will delete a brand new SUV. I want to personally thank Leon for everything he did for me I am a very 100% happy customer. And Lenny my sales associate was also great. I was so happy about getting my new SUV and what they did for me I have told everybody and I sent the friend over to see Lenny and they also bought a brand new Volkswagen SUV.
Thank You Leon and Lenny for everything you did you have forever customer.
I think the only disappointing thing was the referral I sent them you only get $100. I understand it's better than nothing but Ford Kia another dealerships always give 250.
Big thank you to Connor S and Pat for making our car... - Marleyboys
Big thank you to Connor S and Pat for making our car buying experience a quick and smooth experience. Very knowledgeable and helped us find a great vehicle for our family. Love the new Tiguan.
Victor was excellent. very helpful. very friendly very... - feijoos2
Victor was excellent. very helpful. very friendly very kind. the best patient. what else can I say. without him I wouldn’t be driving away with a new car
Martin is a god ! This man is excellent no lies straight... - Smokay247
Martin is a god ! This man is excellent no lies straight forward. You need a sales guy who cares about you and your budget Martin's the man. Angela in finance was extremely helpful as well . I came in for service on my wife and I's 2016 Volkswagen Passat I decided to look around on the sales floor and I asked a manager if I could get an appraisal on our vehicle to see if it would be beneficial to us to possibly trade in our car for something newer They introduced me to Martin and everything went extremely great. Thank you !!
Horrible experience with service department! Purchased a... - Ecaslin
Horrible experience with service department! Purchased a 2018 Tiguan in Feb, so we’re new customers and we will never go back!! When we made the appointment we told them we would need a ride home which they said ‘no problem’, but failed to say that it is a shared ride and that there maybe a wait. This morning there was an hour wait for a ride home, my wife couldn’t wait that long, so she walked home!
After the car was there the whole day, we went there at 5:45 because there was no communication from advisor (left 2 messages and a text message, no reply) to find out that nothing was done!
Went to speak to David Klause, Service Manager and when he saw my logo’d work shirt he ‘assumed’ that I was a sales person and said he wasn’t available because it was after hours!
This was the worst example of customer service that we have ever experienced!
This is our 10th year with Gunther, and we have purchased... - estebanj
This is our 10th year with Gunther, and we have purchased cars from all 3 brands at 441. We just took delivery of a 2021 Tiguan, and I had always wanted a VW.
I cannot say enough good things about the people at Gunther, and this purchase further validated our loyalty to Gunther.
We are pleased with the Tiguan and VW brand, and look forward to the months ahead.
I went here to trade my CRV for a van, even trade they... - tammyholmes36
I went here to trade my CRV for a van, even trade they said yes and they would call me as soon as the van was on the lot 3 weeks later I sent a text asking if the van existed 2 days later they reply yes we will have Zach call you soon, I still have not heard from anyone!
Very friendly, fast service. Was greeted promptly by... - lauradkervin
Very friendly, fast service. Was greeted promptly by Steve who was professional and knowledgeable about the service. Service was as expected and on time. I was called and informed of the progress during the service.
They were very kind and punctual I knew what was going on... - Nikki
They were very kind and punctual I knew what was going on with my vehicle and exactly what it would cost special to thanks John Kinley!
I visit the dealership to look at a Volkswagen Beetle... - freddieblue
I visit the dealership to look at a Volkswagen Beetle salesperson Niyi was awesome very kind nice & very helpful the dealership was awesome they made you feel like family
I am satisfied with the costumer service Christopher... - Dirk Uhlig
I am satisfied with the costumer service Christopher Antle provided while pucharsing a VW Passat. He did all necessary adjustments through out the purchase.
Car Buying Made Easy - thesummerchaser
Buying a new or new-to-you vehicle is never easy. Chuck McDonald was excellent. Highly recommend this dealership and would go back for sure!
Just too slow. I was waiting for hours and wished it... - cklein32
Just too slow. I was waiting for hours and wished it could have been faster. Plus we had to play the game with payments when I let them know what I wanted to start. Manager seemed unwilling to work with me.
This weekend I drove from Jacksonville, Fl to the... - acurti1994
This weekend I drove from Jacksonville, Fl to the dealership VW Orlando South to see a used vehicle when I arrived someone else was looking at the same vehicle I wanted so I decided to drive back to Jacksonville, FL after 3 hrs later the salesperson called and said the women got denied and told me to apply on the website. After applying on the website I got approved and the Manager called and told me to come the next day and he will get all of the paperwork ready for me to sign and ask me for my driver license and insurance information. To my surprise after getting off of work the next day. I get a call from the Salesperson and he told me the dealership SOLD the vehicle to someone else. The dealership couldn't wait for me to pick up the vehicle and sold the vehicle after I was approved. This is bad business and bad Juju because this dealership doesn't care about they customers they only care about the moment when you are there, so what is the website for? The website is for customers to search for vehicle and make appointment with the dealership. I feel once you get approved there is no reason why the dealership should be selling that car before you get there. I could understand if you were not approved, but if you are approved the dealership can hold the car for you until you get there. This dealership apparently care only about the moment you are there at they dealership. This was very, very, very shady of them to do that to customers. DON'T go to this dealership because they are NOT honest or care. Now my sales person was very professional and very honest with me. I had no issues with my salesperson, just the dealership which sold the vehicle after know my salesperson already sold it to me.
Great service, Gary took the time to explain all the... - lis0475
Great service, Gary took the time to explain all the details carefully and we love our Tiguan. Happy with our purchase and sales experience. Loving it!
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