61 Georgia Lincoln Service Centers

Great team of leaders who are great communicators and - Sarah

Great team of leaders who are great communicators and very knowledgeable and helpful. I had honor of working with Chris and his work and communication skills are exceptional.

I recently had the pleasure of working with Ken Avera and - jedwelch9

I recently had the pleasure of working with Ken Avera and the Service Department at 5 Star Ford, and I can say without hesitation that their professionalism, communication, and attention to detail were nothing short of outstanding. From the moment I arrived, Ken made the entire process smooth and stress-free. He kept me updated every step of the way and ensured my vehicle was taken care of with the highest level of care. There’s no doubt in my mind that Ken and the entire Service Department were the anchor in helping 5 Star Ford earn the prestigious President’s Award. Their commitment to excellence and customer satisfaction is clear in everything they do. If you’re looking for a dealership that truly stands behind its service, look no further than 5 Star Ford—and be sure to ask for Ken Avera.

I was very pleased with their customer service. - Gualmaria

I was very pleased with their customer service. Everyone was very friendly. Aisha kept me informed about the process. She called me at least once a week. She was very nice and knowledgeable, answering all my questions.

Tech was very knowledgeable,professional and explained - rick_wash2006Rick

Tech was very knowledgeable,professional and explained everything to me!! Would use this service again!

Perfect experience from begining to end. - Randall

Perfect experience from begining to end. Great people, great service, and pleasantly surprised by the total price.

Happy Service - Liz

During this time of unrest I wasn't sure what to expect. However, I was given the excellent experience I have always received. Thank You!

She is exceptionally charismatic and easy to understand - irispamela1234

She is exceptionally charismatic and easy to understand and talk to. She is knowledgeable and explains things where I can understand.

I have had 3 Lincolns from Pugmire Lincoln and they are a - Jackdb52

I have had 3 Lincolns from Pugmire Lincoln and they are a really fine dealership. I drove my Corsair in for a scheduled service an entire day early!!! Bernard Wingard and Bob Heinze worked my service in the same day and rather quickly. I didn't have to wait too long. I have had excellent service from the Pugmire service department over 3 vehicles. Bernard and Bob are great service guys. JackDB

We just completed some significant repairs on our Ford - Colleen

We just completed some significant repairs on our Ford Expedition. Angela Kraus Ford's service department is heads above the rest. They kept us informed and Chantelle was amazing. They contacted Ford for us to get a reduction in our quote due to the long term issues we have had with the vehicle that Tidwell never addressed. They completed repairs that should have taken a week and a half in 3 days as we needed our car. They went over and above and we can already tell a major difference in how our Expedition is running. Thank you to the entire team!

That Thomasville Ford offered at home oil change and - laura-leonard

That Thomasville Ford offered at home oil change and check up was a pleasant surprise. That made it possible for this senior to stay at home on a cold winter day.

I have been disappointed in the past service over the - efconway

I have been disappointed in the past service over the years, concerning my Expedition, as well as with my daughter's Escape. On this last visit I arrived at the appointment, early, and checked in. Several days after I picked it up, I got an email that I had missed my appointment???

Good experience. - DonnaB

Good experience. Courteous service advisor who kept me informed and explained things well. Used shuttle service & driver was friendly. Only issue is that parts are not available for a recall which is causing one of my issues.

I had a issue with my truck of 14 years and they were - alex_mclean

I had a issue with my truck of 14 years and they were able to no only work with me in trying to get my initial issue taken care of, but also helped with additional problems I had asked them to take care of going above and beyond to be accommodating. I can not thank them enough for their work and highly recommend them to anyone needing repairs.

Made an appointment to have my door lock on my 2020 F150 - rocquedma

Made an appointment to have my door lock on my 2020 F150 checked as it wound not lock or unlock on passenger front. They called and said it was fixed.changed some settings. Picked up the vehicle and still had the same issue. Didn't even check the reason it was brought in. Told me they would pick it up and get it fixed on the following Friday. Get a text on Friday telling me they could not get to it. Made another appointment for the following Monday. Took it in and was told the warranty company was closed and it was going to be a 195.00 diagnostic fee and 700 plus to fix if it was the actuator. All I have gotten was a runaround. This is the worst service I have ever received from a dealership. I will no longer purchase Fords again.

I chose Billy Howell because of a bad experience with a - Barbidown

I chose Billy Howell because of a bad experience with a previous Ford dealer. Went in to get a spare key for my 2018 Ford Escape. Parts employee quoted me $213.95 including tax. That was about what I was told it should cost. When I got the bill it was $462.90!!! I couldn’t believe it. When I told the cashier what I was quoted, her response was “that was only for the part, not programming the key”. REALLY? I’m 81 years old, did they expect me to know how to program this thing? All the parts guy had to say was “ programming is an additional $213.95”. I could have chosen not to get the spare key. I feel like they withheld the REAL price until I got the key knowing I would pay for it. Sad to say, but if you need parts or repairs, go somewhere else. I should have gone to a locksmith.

Purchase - Buster

My relatives and friends have bought from Ester and Claude and we have never been disappointed , We always go to them first for our car needs. HDoster

0 * Service - Edwards from Snellville

This has been one the worse businesses that I've been involved with in in a very long time. I was recommended to come the the Classic Collision by Hennessy Atlanta Lexus and I will never return ever again. It is enough that my car was hit by a Uber driver but when my arrived on 11-20-17 it has been a nightmare. They lie to you from the receptionist to the General Manager to the collision repairer. I am in my late 40's and I was treated like I was getting my Tonka toy truck repaired. I had to call every day for 29 days straight, I had to go up there on my lunch breaks to make sure that my car was being repaired. This "Certified" Lexus repairer told me that my car was going to be repaired four times and all the times he promised me none of them turned out to be true. On the days that I would call I knew they had caller ID they wouldn't even pick up the phone they would not even say hello just put my incoming all into a voicemail. I love my Lexus dealer and trust they would not steer me wrong and after I picked up my car I had to take it to Lexus because the Airbag light kept coming on and off and then when I turned my air on it sounded like a train coming from my vents and my car only have 50K miles on it and I keep up on all the maintenance. I took it back to Lexus and they had to repair my car and I have no idea where or who paid the bill but I am very thankful for them repairing what Classic Collision didn't take care of. But I didn't read the reviews on this company until I took my car to Classic Collision if I would have read the awful reviews from other Lexus owners I wouldn't have taken my car to them in the first place. Please stay away from this unprofessional and very inconsiderate auto collision place.

Dublin Ford is a first-class dealer who provides great - AlanBarfoot

Dublin Ford is a first-class dealer who provides great service and automobiles. They are very nice people, and I will continue to buy from them in the future. You can count on them being honest.

Was poor and has gotten worse - Barry

Each time buy car they promise the world and then deliver so much less When dong service with them it is a fight each time Hey its warranty you get paid from the manufacturer They fooled me twice in purchases —never again Out of warranty means bye bye to them I am done with them