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Rob, Peter, Jackie and Cole were fantastic! They were... - KHM
Rob, Peter, Jackie and Cole were fantastic! They were responsive, knowledgeable.and went above and beyond what I have experienced at any other dealer. Thank you!
Top Reviewed Specialists At This Dealership
Land Rover Sales and Finance Manager
My experience with Vonce and the team at Schaumburg Land... - Asya
My experience with Vonce and the team at Schaumburg Land Rover was Superb. My salesman was very knowledgeable and the process was pretty quick compared to other dealerships I’ve dealt with. My initial choice was Hinsdale Land Rover but I’m glad I went here instead. I will be using them for my future purchases as well. Great Job Guys!!!
Sales and Leasing Consultant
The excellent Patrick Group quickly fixed the two... - Thomas
The excellent Patrick Group quickly fixed the two drive-train-related problems that surfaced a few days after I purchased an otherwise like-new beautiful used royal blue car from their very helpful salesman, Stephen H.
Great experience from start to finish! Purchased a 2019... - Winsley
Great experience from start to finish! Purchased a 2019 Mercedes E-Class and on top of loving the car, I just loved the services rendered to me at the dealership. I was treated as family from day one and had all my questions readily answered. Ask of Kevin Gerhardt, he's your guy! He went extra mile to ensure the deal was hassle free and ensured I was happy with everything! Will definitely recommend to everyone out there!
Mike Price:Great family man sales person! Fair price!... - tmspears
Mike Price:Great family man sales person! Fair price! Finance:great experience! I will followup on review if&when I have to work with services related to car issues and extra purchased insurance coverages.
Luis and the team provided exceptional service. My... - Lena H
Luis and the team provided exceptional service. My husband and I have purchased several cars over the years and this was the first time we enjoyed the process. In and out in no time. No haggling or the dreaded finance guy who switches the numbers on you. Thank you Luis!
Amazing Experience - OldSkool
I want to thank Sam and Kyle for the amazing experience I had purchasing my vehicle.
In 35 years of buying I can say without a doubt these guys are true professionals.
Sam is a great guy and made this experience perfect. Kyle was involved to handle my paperwork
in Sams absence and could not have been more pleasant and accommodating to work with.
From the moment I arrived I could tell this dealership was a top notch place to shop.
If you are in the market for a new or pre-driven vehicle please check this place out.
Do NOT spend your money at Orloff. They are dishonest.... - C
Do NOT spend your money at Orloff. They are dishonest. Please learn from my mistake & spend your money elsewhere. Their client service is absolutely awful.
I had brought my Jaguar XJ to Howard Orloff Landrover... - Sandrawilsonm3
I had brought my Jaguar XJ to Howard Orloff Landrover Jaguar for service and experienced some unique issues because the car had unexpected software problems that made it quite a challenge to get it fixed quickly, but the Orloff team did not give up and was able to resolve the issues. Thank you David Orloff, Daryl Brewer and the techs and engineers! You proved good customer service still exists.
They had my vehicle for approx. 1 month. They had +24hrs... - Realsouthern
They had my vehicle for approx. 1 month. They had +24hrs notice of my arrival. Vehicle had a bird and a half in the front grill & underbody. Phil fixed it!
Fluids not leveled, interior not cleaned.(Phil didn't fix those). (Didn't care about either until I walked up on bird in my grill). This is Not my first 'luxury' dealership experience. This is Definitely Not Luxury Service. Monopoly sevice??? Luxury invoice was received & paid in full.
I'll travel into rush hour traffic & sit in an Electric Vehicle, b4 I return to this place.
They were very polite & customer service seemed great on the front end. Aaron has sadness in his voice when he read me my final invoice.....I seriously question the work done, so I'm having someone check their work. No worries, I won't be putting my vehicle back on the market, ever.
Horrible shopping experience - RR3703
I arrived at the dealership ready to buy, and was interested in a Land Rover. After waiting for over 20 minutes, a man named JT finally emerged and seemed annoyed, as if I bothered him by asking for his assistance. On the test drive, there was awkward silence and tension in the vehicle. When I asked the price, JT quoted me a price that was $1,000.00 more than what it was listed for online. When I attempted to negotiate, JT became angry, and when I said I wasn't going to pay that price, he literally yelled at me, saying "I'M NOT ASKING YOU TO!" Having purchased 2 Land Rovers from that location several years ago when it was owned by Auto Nation, I was treated like royalty. The sales and service staff were outstanding. I had high hopes for my new buying experience, and couldn't be more disappointed. I have never been treated so rudely by a salesman, and will definitely take my business elsewhere.
Land Rover Schaumburg
Service Adv isor