Love my discovery - Karenr322
Thanks to Chad, we were able to get the discovery sport we were looking for. Even though our situation was challenging, Chad made it happen. Love my new car and would recommend Chad and this dealership to anyone looking for a Land Rover!
Top Reviewed Specialists At This Dealership
Land Rover Centre Manager
Land Rover Sales and Finance Manager
Great expierence - DanP
Enjoyed the opportunity to work with Jon and David, we sourced a vehicle that was still in production, and that required a dealer trade to acquire. The team quoted me a first price that was the best price in the market, appreciate the professionalism of the process.
Great bunch of people! - Purr
I always dread buying a car because, well you know. These guys were great. We arrived on the lot and looked around quite a bit before we were approached. Aaron brought out key fobs so we could look inside of a few we were interested in. That helped me rule out actually the one we went to see. We ended up driving one car that night. After a couple days of the usual back and forth, which was pretty low pressure, and trust me I hate being pestered, we arrived at a deal. The whole process was painless. I took the car for a week, then it was going back for a modification. Aaron brought me a loaner to my house. When it was finished, Eric brought my new car back and made sure I knew how everything worked. He had a nice long checklist. This made lots of sense to me to drive it for a week and become familiar with it, then see what I still needed to know.
Ralph Made our purchase comfortable and enjoyable - stephen hartmann
Ralph was great to work with on our Range Rover purchase. He took the extra time necessary to make sure my wife was comfortable using all the features of the vehicle. Not to mention the overall professionalism of the dealership personal. We hope to have the pleasure of purchasing another vehicle from Ralph at Howard Orloff~! Keep up the great work!!
Volvo, Land Rover & Jaguar Sales
Great service - mogrodny83
I had a great experience once again and all thanks to Mike Ryan and Donnie. Mike made my trade-in and new purchase quick and stress free. He is always a pleasure to deal with. If you are looking to buy or just browse, ask for Mike.
Dream come true - Francous
I always dreamed of this car my whole childhood and I worked hard at it and gave all the glory to god and he blessed me with it... thank you to all the staff at the Orland dealership 👍🏾
Best car buying experience - Raj
The general manager, Dan Loose and sales associate, Bryce were exceptionally professional and helpful to make our car purchase very enjoyable. Our relationship with the Patrick dealership started 10 years back. Since then we have purchased two new and two used cars. Out of that two purchases are from the Jaguar Land Rover of Naperville.
Joe is a class act—see him for your purchase - scaasi
Without a doubt, the best experience ever! Joe was so patient and so helpful, I cannot thank him enough for his prefessionalism and guidance.
I shopped for the Velar and ended up with the exact car I wanted, thenfeatures and finishes and at the exact price I wanted.
Thank you again.
pitiful customer service - LR3
No one who works there has any pride in doing a job correctly. They do not care about service customers in any way. They will not ever pick up a phone call, and there is no point in leaving a voice mail, no one will ever call back.
The fact that Scott has a job is laughable.
Horrible shopping experience - RR3703
I arrived at the dealership ready to buy, and was interested in a Land Rover. After waiting for over 20 minutes, a man named JT finally emerged and seemed annoyed, as if I bothered him by asking for his assistance. On the test drive, there was awkward silence and tension in the vehicle. When I asked the price, JT quoted me a price that was $1,000.00 more than what it was listed for online. When I attempted to negotiate, JT became angry, and when I said I wasn't going to pay that price, he literally yelled at me, saying "I'M NOT ASKING YOU TO!" Having purchased 2 Land Rovers from that location several years ago when it was owned by Auto Nation, I was treated like royalty. The sales and service staff were outstanding. I had high hopes for my new buying experience, and couldn't be more disappointed. I have never been treated so rudely by a salesman, and will definitely take my business elsewhere.