Mike Mull was exceptional over the phone and in person. - embillinger
Mike Mull was exceptional over the phone and in person. He offered to help me as much as possible over the phone since my husband and I would be driving in from out of town to look at vehicles. I had a lot of questions and concerns and Mike Mull patiently addressed each one of them for me. Then once we made the drive, he made sure to have everything ready to maximize our time there. He was easy to talk to, informative, suggestive and above all, he gave no feeling of pressure. If anything he went out of his way to make us feel comfortable not only at the dealership but also while trying to make our decision. Also, during our time at LM, we were impressed that Mike Mull took the time and interest to include our 10 yr old daughter in the process. He took the extra effort to chat with her during our test-drives and point out things that he thought she would like about the vehicles back seat where she would be riding. He also made sure she had plenty of fresh popcorn and hot cocoa while waiting in the dealership during the long process of paperwork.
We will be coming back to this dealership in the future and hope that Mike Mull is there to help us again! Thank you for a great experience and we are very much enjoying our new Lincoln Corsair!!
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