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Mr Jay Thompson was awesome he went above his duties to... - tomahawkusa4
Mr Jay Thompson was awesome he went above his duties to make sure
I was satisfied on what I want fix on my 2015 Suburban , He had my loaner car
ready for me while repairs was being done. We my Suburban was ready he deliver
the Suburban to me on the Northshores. Mr Thompson was very professional great guy. If I could rate his score high it would be a 10 star.
Top Reviewed Specialists At This Dealership
New Car Sales Consultant
Pre Owned Sales Consultant
New Car Sales Consultant
They were so helpful and nice! We’re very understanding... - cfhochstetler
They were so helpful and nice! We’re very understanding and willing to do whatever needed!
Great dealership and show compassion and customer service... - foxtristan
Great dealership and show compassion and customer service skills they attended to me in a timely matter to make sure I was satisfied.
Senior Sales Consultant
Great salesman - patriciachaney420
Mr. Anthony Campo went above and beyond in finding a vehicle in my price range. he could not have been nicer. overall a great experience. I would recommend him and Hood automotive to everyone in the market for a vehicle.
Justin is amazing! He definitely is pro customer and I... - Dianna
Justin is amazing! He definitely is pro customer and I didn’t feel like I was being swindled. Recommend 100%! I was checked on several times.
Purchased a 2020 Buick Enclave Avenir, that was new in... - dustinrobinson81
Purchased a 2020 Buick Enclave Avenir, that was new in July 2021. Was a fairly quick and professional purchase. However, i drove about an hour and half and confirmed prior to driving that the vehicle would qualify for all new rebates and the 0% for 72 for the price that was offered on cars.com. Charles the sales rep i was initially dealing with told me it would. However, after arriving and working on the figures was told that because it was a 2020 it would not. I would recommend to anyone to ensure you speak with a manager prior to driving any distance to get there. I still got an ok deal, but I'm my opinion the dealership should have taken something off the price to make up for the misinformation their sales rep provided.
Awesome Everything from start to finish I have purchased... - BigJon AutoMax of Alexandria
Awesome Everything from start to finish I have purchased many new vehicles from Walker automotive and ha e NEVER been dissatisfied from sales to service! I can’t wait to see what I purchase from them on my next trade cycle! Keep up the great works guys ! 2 thumbs up 👍👍 way up!!!
My wife and I have been lifelong customers of Alford... - lilmawscott
My wife and I have been lifelong customers of Alford Motors and have purchased our last three vehicles; through our salesperson Wayne Trotter. Wayne goes out of his way to help in any way possible. We have asked for certain things in a vehicle, and Wayne always delivers.
Kandi Stephens is so sweet and helpful. Kandi made sure we understood the entire contract. If we had questions, she would always stop explain the item making sure we understood before moving forward.
I will always purchase my vehicles from Alford Motors.
Can’t say enough great things about how well we were... - Cheryl Manuel
Can’t say enough great things about how well we were treated and how quickly the process was. Austin O’Brien went out of his way to find the perfect car for my budget! We will definitely be lifelong customers!!
Purchased a used 2010 Camaro 59,000 miles on 9/7/19... - Adam herbert
Purchased a used 2010 Camaro 59,000 miles on 9/7/19 worked with sandy it was a as is vehicle asked was the car serviced and claimed was in excellent shape.I asked if there is a issue would they handle it lies when home the next morning changed plugs were faulty pvc plugged and oil was black. Few days later engine light came on code p0008 came on when to a mechanic and checked the light,this vehicle has serious problems called the dealership they said they new nothing of this problems be warned stay away from bohn dealership
Service - Dmullican
Always quick, clean, and courteous. Greated by Service Manager and Owner is always a good experience . Have purchased and serviced many vehicles from CBG and have always been treated respectfully and pleasant.
New Truck - Den
Skeptical, We drove 2 hours to look at a truck we saw on sale via FaceBook and ended up buying another truck while there. The staff assisting were beyond phenomenal. This is a very family/friendly oriented dealership. Very professional and respectful. We love our truck purchase. We would definitely return for another vehicle. It was well worth the drive. I would give more stars if rating allowed. Thanks Chad and Ben! We highly recommend you visit here if you're interested in buying a vehicle!
Terrible salesman experience - cuzzyn
Salesman was arrogant and acted as if I did not know what I was talking about ( probably knew more than him and that is his job) They missed out on a good sale because of his attitude and body language. I will not return to that place.
Fantastic dealership! I have purchased 4 new vehicles and... - idcowan66
Fantastic dealership! I have purchased 4 new vehicles and one used vehicle from Courtsey in the past 10 years. Salesman Angelo Frazier is top notch! I would highly recommend anyone wanting to purchase a vehicle to contact Angelo. He is honest, professional and informed and he does not employ the high pressure sales tactic. The service department is fantastic as well. I've never had an issue with any kind of service or repair work not done correctly or on time! Darryl Williams makes sure that all the details are taken care of so I don't have to give it a second thought. The dealership physical plant is new, clean and the people are very friendly. They tend to have a large inventory and if they do not have exactly what you are looking for, they are willing to find it for you.
Incredible Service! - Minkerdoo
I visit Courtesy GMC for all aspects of my truck, knowing the job will be done right the first time. I have also had repair work done at this facility, and I was pleased at the cost of the work done, as well as the speed with which it was completed. The service manager, Jim, and the entire staff make you feel right at home, every time you visit. I highly recommend them for any and all services needed for your vehicle.
Buyer Beware - D
BEWARE: I purchased a Vehicle from them paid cash for a brand new 2015 vehicle it has been over 18 day's since having the vehicle and none of the items I was promised did I receive. Full tank of gas, Car detailing and cleaning , I did not receive my owners manual Book cover was not in my vehicle, My second set of Keys The sales person didn't give to me, and then part of my deal was to have a spoiler put on the back of my car and they are now trying to put a after market spoiler on my brand new 2015 Camaro. A incorrect License plate holder that does not fit my car, There response was they could drill holes in the front of my car and retro fit it ?? The sales person was attentive until i gave them the Cashier check paying for the vehicle in full. but once I left there with my brand new dirty and muddy vehicle. the contact had stopped I then called the sales manager with my issues and then was told what do you want me to do about it. I have then called the Main Chevrolet office who wants to bounce me back to a enraged dealership that has emailed me being very rude to me. I will probably be forced to seek legal action against this dealership . I do not recommend anyone buy from these people the are the most arrogant , flighty people that talk to you like a dog. I would not trust them 5 seconds in my vehicle or to do anything to it with the attitude emails I have from the Sales manager
They didn’t even get back to me must not want to sale to... - Dbrasseaux
They didn’t even get back to me must not want to sale to people
Terry was very helpful, he worked with us and was very... - Cantercurtis
Terry was very helpful, he worked with us and was very patient when we were looking for the right car for us. I will recommend family and friends to go visit with him.
Good salesman, terrible service dept. - Brian
We bought a 2015 Yukon from this dealership. The salesman, Brennan, was great! Once we had the vehicle started noticing several issues. Heated seats not working properly so they fixed that. Took in several times for vibration. First time they told us they realigned it and checked tire balance. No change. Second time they told us they balanced again but this time we had a bent rim they couldn't fix. We bought vehicle like this, we did not damage it. They would not replace the rim, we had to buy another one. We even had the wheel and tire protection. Not covered because it still holds air. Then we wanted the brakes checked because vibration when braking. Everybody knows the first thing you check is the rotors. They told us we needed new brakes which we got because we were leaving to go to the mountains. No change, still vibrating. Took it back. "Oh, must be the rotors!" Duh, you should have checked them already! Scheduled an appointment to get rotors turned and wheel fixed. End of day comes and we heard nothing. Called and they said they haven't gotten to it yet because they were still busy from previous week. Why did we make an appointment then? They were no help! Friendly but no help at all! Then they couldn't even find a rim like ours. Turned out whoever owned before us put Cadillac 22's on it. Morgan GMC said they can get for $575. We found on Amazon for $375. Then we had to take it somewhere else to get put on! First and possibly last vehicle I buy from them. Oh, now we have a recall on the steering.... not looking forward to TRY getting that done!
Awesome - TerriA
Lashonda Brown Madise at Courtesy GMC was amazing!! She made sure I got the best deal. Please go and see her if you are looking for a great deal!
Everything went smooth. NO BS or high pressure to move... - eric miller
Everything went smooth. NO BS or high pressure to move me into a more expensive vehicle. I knew what I was looking for. I discussed it with the salesperson and he got me the exact make/model I was looking for. I will certainly refer friends and family.
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