GreAt experience - Brad_nobts
I thought our sales man did an excellent job, he was very knowlegble of the trucks that I looked at. From start to finish he made the transition smooth and easy!
Top Reviewed Specialists At This Dealership
Above and beyond - Wilcoxm88
Everyone here was super helpful, and really worked with us to get us our dream car at a price we could afford. Thanks rainbow for the excellent service!
Easy to do business with. Upfront with costs. - Ttrejo
Friendly staff. Did not feel pressured. Ryan showed me how to set up all of the controls and how to set up the radio. Gave good tips for operation of the vehicle.
Awsome Experience - vance
Highly recommend Alford Motors, Salesman Nicolas Franko, and the TEAM at Alford Motors. Did a Great job from start to finish!!!! Great Customers Service, worked hard to get us what we was looking for. Left dealership very HAPPY customer!!!!
Service - Dmullican
Always quick, clean, and courteous. Greated by Service Manager and Owner is always a good experience . Have purchased and serviced many vehicles from CBG and have always been treated respectfully and pleasant.
Awesome - TerriA
Lashonda Brown Madise at Courtesy GMC was amazing!! She made sure I got the best deal. Please go and see her if you are looking for a great deal!
Great service - Vonnie16
The service was wonderful. Everyone was really nice. I was very pleased and Zoe was very helpful with my first big purchase. Very happy with my purchase
I would Highly recommend this dealership. - Gordon F Schafer Jr CPA
I highly recommend Mossy Motors. Their team is excellent. They are the best. Mike Collins gave me the best service. He was outstanding. He helped me through the entire process and stayed with until the end. He is the Best. I definitely will be coming back to them when it is time to buy another vehicle. I recommend them highly.
Fabulous customer service!! - Hulu222444
I was in town for a few days while taking care of family business. While there I had vehicle trouble. I contacted GMC and the representative helping me emailed the local dealerships with my particular needs. That SAME AFTERNOON Phil with Don Bohn Buick GMC Westbank called me. He was sympathetic to my situation, and I truly felt he would do what he could to help. He said he would call me the next day...AND HE DID CALL ME THE NEXT DAY! In a day and time where many businesses’ customer service seems nonexistent at best it was pleasantly surprising that it was the exact opposite at Don Bohn Buick GMC Westbank! Phil took care of everything and had me an appointment with Eric the next day. I was promptly and courteously greeted by a service technician who immediately directed me toward Eric. I was kept updated as to the progress with my vehicle and called as soon as it was completed. I cannot say enough wonderful and positive things about Don Bohn Buick GMC Westbank! I travel and have had reason to visit many dealerships but this one is top notch!! Phil and Eric are true assets to this business!! With that being said - Phil even called me today to thank ME for my business and to ask if everything was ok, to my liking, and to see if I was 100% satisfied. Great customer service above and beyond! I would highly recommend them to anyone in the Metarie, Westbank, New Orleans area (and beyond)! Businesses can sell all day long but great customer service in the repair department is truly what keeps folks returning!
Car not as advertised - CTS-V car
High end CTS-V advertised with 1,500 miles and "like New Condition". Dealt with local salesman and Used Car manager Seth Lorio. After several calls and discussions, car mileage was changed to 2,300,but sales manager had looked the car over and said it was prefect with no paint problems, dents, scratchs etc.
Paid full asking price and had vehicle shipped to local detail salon for application of paint protectant and protective film for the front of the car. Owner of the detail shop showed me multiple abrasions in the paint caused by high speed buffing( not professionally done), scratches and paint swirls.
Used Car manager at dealership was not helpful in rectifying the situation. Paid $600 to have car brought to "like new condition". Appeared that this manager was not the best at representing the Cadillac brand, and the expectations that a discription has on buying/selling.
2017 GMC Sierra - Linda C
I have always found Walker's service advisors to be courteous and helpful whether scheduling or explaining routine or optional services to my vehicles. The customer services provided by all Walker GMC personnel have been exceptional.
Sales people are not honest - Don't buy from Legacy
When purchasing a new truck I requested the dealership change the normal mirrors and install towing mirrors. The salesman and the sales manager said we could do it and it would be the matching mirrors for my truck. When the mirrors came in they were a cheap aftermarket mirror with no power. They said if I wanted the matching mirrors I would have to pay more. These guys are the old time used car salesmen that will tell you anything to make a sale. If possible I would give this dealership zero stars.
Scammers - DontgotoHood
I do NOT recommend Hood Automotive, specifically Donnie or Darrin B, his seem-to-be mentor. Before driving over an hour to purchase a car at the sale price listed online, I called to confirm the price and mileage, etc. When I got there, however, Donnie priced the vehicle $8000 over the sale price. He refused to show me how he came to his monthly payment and insinuated that I was not competent enough to calculate an estimated monthly payment. (I used the one on their website as well as others.) Then he asked me to sign on what I thought was a reasonable monthly payment. He said $350 while he wrote down $375. What a snake! Please please have your numbers sorted out and written down before going in there. And know when you are being taken advantage of. Terrible people!
Terrible salesman experience - cuzzyn
Salesman was arrogant and acted as if I did not know what I was talking about ( probably knew more than him and that is his job) They missed out on a good sale because of his attitude and body language. I will not return to that place.
Buyer Beware - D
BEWARE: I purchased a Vehicle from them paid cash for a brand new 2015 vehicle it has been over 18 day's since having the vehicle and none of the items I was promised did I receive. Full tank of gas, Car detailing and cleaning , I did not receive my owners manual Book cover was not in my vehicle, My second set of Keys The sales person didn't give to me, and then part of my deal was to have a spoiler put on the back of my car and they are now trying to put a after market spoiler on my brand new 2015 Camaro. A incorrect License plate holder that does not fit my car, There response was they could drill holes in the front of my car and retro fit it ?? The sales person was attentive until i gave them the Cashier check paying for the vehicle in full. but once I left there with my brand new dirty and muddy vehicle. the contact had stopped I then called the sales manager with my issues and then was told what do you want me to do about it. I have then called the Main Chevrolet office who wants to bounce me back to a enraged dealership that has emailed me being very rude to me. I will probably be forced to seek legal action against this dealership . I do not recommend anyone buy from these people the are the most arrogant , flighty people that talk to you like a dog. I would not trust them 5 seconds in my vehicle or to do anything to it with the attitude emails I have from the Sales manager
Terry was very helpful, he worked with us and was very... - Cantercurtis
Terry was very helpful, he worked with us and was very patient when we were looking for the right car for us. I will recommend family and friends to go visit with him.
Kittrell is very professional, respectful, and... - KarenL42
Kittrell is very professional, respectful, and knowledgeable. He treated me as if I was his only customer, by giving me his undivided attention. He was very patient with me during my moments of indecisiveness. I told him exactly what I wanted, and he worked diligently until he found it. I will definitely recommend him to my friends and family.
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