300 Louisiana Used Car Dealers

First of all let me start by saying that a 5 star rating - melissaodom435

First of all let me start by saying that a 5 star rating is not enough! If there was 10 stars then that would be how I would rate the service I received. I was treated with so much excellent customer service by my sales guy Jacob Brown, that even though I was not at the dealership and it was over the phone, I felt like I was there. I can't thank you enough! I love my purchase! God bless you all

Garland Theriot is a great sales man helped me so well. - kkeller

Garland Theriot is a great sales man helped me so well. Nice, polite, and knowledgeable. Ask for him next time you are in!

5 Stars all around for the guys at Mattingly Motors - ronjon322

5 Stars all around for the guys at Mattingly Motors trucks on Airline. Great experience working with these guys.

This dealer went above and beyond to help me order the - Z06 Dude

This dealer went above and beyond to help me order the car of my dreams. Their team was ultra professional and friendly and I would recommend them to anyone wanting to buy a car.

Very dishonest staff in the service department. - shannon

Very dishonest staff in the service department. It’ seems they are pushing parts to sell and screw customers over to fatten their pockets. They go back on their words and it’s really sad and obvious they are crooked. My daughter a professional student in Baton Rouge and I’m several miles away. I’m highly mechanically inclined and I wish I would have fixed the vehicle myself instead getting screwed by some crooks.

This is the second vehicle I purchased from Chandler in - GalveztheGreat

This is the second vehicle I purchased from Chandler in three months. He was honest, direct, and professional every step of the way. Definitely a class act. I will be buying my next car from him.

Billy Navarre has a great selection of Traverse. - stevens2757

Billy Navarre has a great selection of Traverse.it wasn’t hard to find in, but had the best salesman, Go Joseph !!

My husband and I bought a Nissan Pathfinder from - juliegu3

My husband and I bought a Nissan Pathfinder from salesman, Matt Silva today. Matt is very personable and extremely friendly and so nice. Matt answered all our questions with great knowledge and in a detailed way that anyone can understand. The purchase process was quick and easy. I highly recommend Matt and Navarre Nissan. We love our new Pathfinder and when we purchase another vehicle, we will definitely go see Matt Silva. Thank you for everything.

Very casual and inviting atmosphere. No pressure sales... - TRV73

Very casual and inviting atmosphere. No pressure sales tactics at all! From salesman to finance, there were no surprises in price nor payment expectations. Very first time in financing a vehicle, and I have financed many, that I actually walked out 100% comfortable with the entire process! Very much recommend this dealership to anyone looking for a vehicle and wants the whole experience to be trouble free and no hassles!!

new car - andrepont70

This is the second new car buy with Lancy he goes above and beyond. I would recommend everyone to go see the people at M&M

Leticia took care of my problem with Randy She took care... - debbierudasill54

Leticia took care of my problem with Randy She took care of the appt and talked to Randy and the mechanic and brought my van there and back to me

Great place to get a new Kia. - Propnut67

Great place to get a new Kia. The sales person Rachel Saavedra was awesome We will use her again in the future. The finance manager was awesome to he did his best to get use what we wanted.

Comfortable no pressure sales, listened to my questions - T Park

Comfortable no pressure sales, listened to my questions patiently, very knowledgeable. Best price on 2025 Aviator & Parnell Smith in sales was great.

We purchased a Ram 1500 in 2021 and it was by far the - nc_beagle

We purchased a Ram 1500 in 2021 and it was by far the best experience I've had with a car dealership. As we live over 1000 miles away, they would not have been on my radar for our Ram 1500 had so many people on a Ram Forum not praised their experience with MD. I emailed, requested an "out-the-door" quote for an ordered vehicle (I gave them the options I wanted) and heard back the same day with a price that shocked me when I compared it with local dealers who considered MSRP, less RAM rebates, to be their bottom line. At the time I worked with Aaron Ginsburgh because that's who the Ram Forum kept mentioning but I believe shortly after we bought, they started steering buyers to other salespeople because he was getting overloaded. He was incredibly good to work with. Gave me a good quote on our trade-in based only on the photos I took and one video of the engine running. When we arrived, we were greeted quickly and he took us straight to meet our new truck. Let me add that we made this trip at the tail end of a vacation on the SC coast and we had our dogs with us. This was in July so you can imagine what Louisiana was like around mid-day. He offered to let our dogs go inside to stay cool, but we ended up just letting them stay with my wife in the Jeep with the A/C running. We were paying cash, so our "checkout" process was extremely quick. Like another review said, they mentioned the extended warranty but were extremely low pressure on buying it. When I was there, they were offering a "Louisiana Dealer Services" extended warranty. There were no unexpected charges that arose at the last minute either. I believe it was Thomas Loupe who handled the paperwork. I looked back at my emails and saw that he had even offered to have someone "dog-sit" for us while there if we needed it. After the paperwork, he walked us through all the major features on the truck and answered any questions we had. It was similar enough to our Jeep Grand Cherokee that we really didn't need much assistance. Overall it was a great experience I would not hesitate to repeat in the future. For this transaction, I really wanted to meet Aaron after having worked with him during the entire process, so we drove. I'd probably at least consider having a future vehicle shipped to us. I know this review is years after our purchase but I just rain across this site and wanted to share our experience.

I had been looking for a very specific vehicle and - nwaring10

I had been looking for a very specific vehicle and reached out to Chris Carbine. He was able to find the exact car I had my eye on, and have it delivered in just a couple days. He and his team are an actual DREAM TEAM. They made the entire process super streamlined, easy, and fun!!! I have nothing but amazing things to say about this team and I can not recommend their services enough.

Easiest vehicle purchase of my life. - HuntLa

They were extremely courteous. I told them what I wanted and they delivered. They were transparent the entire process. I will buy from them again, and encourage anyone whom may be on the market to give them a chance to earn your business.

I love my new car!! Mr.McCann at the Shreveport location... - Angelapatrick

I love my new car!! Mr.McCann at the Shreveport location did an excellent job putting me in a car that meets all of my needs. I would recommend him to anyone! Thanks Jon, you're the best!!

Dear AllStar Volvo Service Team, As a military veteran - djpholando

Dear AllStar Volvo Service Team, As a military veteran and a dedicated Volvo owner for many years, I've come to expect a certain caliber of service from the Volvo brand. Having owned four Volvos, my experiences, especially in the DFW area, have always been of the highest standard. Regrettably, my recent interactions with your Baton Rouge location have been deeply unsettling. My initial visit for a sunroof warranty repair was fraught with challenges. After an 8-hour wait, my sunroof issue remained unresolved, and a simple request for an oil change was overlooked. It was only upon my insistence that these matters were hastily addressed. Such a prolonged wait, only to have basic services neglected, is far from the standard I associate with Volvo. The concerns didn't end there. On my subsequent visit on August 11th for an air conditioning issue, my car was not returned until the 23rd. Alarmingly, I discovered the activation of the parking assist and auto start service lights upon collection —issues that were definitively absent when I initially handed over my vehicle. The emergence of these issues, coupled with a glaring lack of communication or any provided repair estimate, suggests not only a rushed job but also the possibility of these problems being introduced during the dealership's handling of my vehicle. In further discussions, the technician cited workload pressures as a potential reason for these oversights and made an unwarranted assumption about my repair preferences. Such assumptions and lack of thoroughness are not reflective of the professionalism I expect. To add insult to injury, my car was returned in a dirtier state than when I left it. While I can understand certain constraints due to staffing, returning a customer's vehicle in a less clean state is simply inexcusable and further underscores a lack of attention to detail. AllStar Volvo Service, it's imperative to understand that the essence of customer service goes beyond mere repairs. It's about respect, communication, and a commitment to excellence. I sincerely hope my feedback serves as a wake-up call, prompting a thorough review and improvement in your service approach. Sincerely, Volvo Customer

We were shopping online for a Kia and found a nice option - IWEfail

We were shopping online for a Kia and found a nice option at KIA of Covington. We live a few hours away so trying to do as much online/phone as possible. Their website showed a dealer and financing discounts that made the price very attractive. We contacted dealer (Taylor was the salesperson) to get info on trading our current car, submitted all requested info and photos about our trade, and were quoted a trade-in value that would be acceptable to us. We asked for the deal to be sent to us in writing for review, which Taylor promptly did. We were told that Kia of Covington prided itself on simple, honest, upfront transactions so were were optimistic and anxious to get the written quote. Being a number-crunching-nerd, I ball-parked what I thought the quote should look like. When we got the quote, it was about $7400 more that I was expecting. The trade in allowance was wrong, the doc fee was wrong, the sales taxes were wrong, and they added a "window etching" fee and a separate "Government Fee" that I still don't understand. After a few phone calls they adjusted the number to make it "only" $3150 more that we were let to believe/quoted (misled) it would be. What we hoped would be a simple and clean transaction, became very complicated and created mistrust and frustration. My advice? If you are shopping at Kia of Covington, check the numbers, challenge anything that looks wrong, don't let them add any xx charges or fees in the contract. And if you feel yourself getting frustrated, it's time to just walk away. There are other dealers.

⸻ Absolutely the Worst Experience – Avoid Kia of - jcarothers13

⸻ Absolutely the Worst Experience – Avoid Kia of Baton Rouge My experience at Kia of Baton Rouge was hands down the worst I’ve ever had at a dealership. I brought in my 2022 Kia Telluride for routine maintenance—oil change, tire rotation, and to address three recalls. I dropped it off around 12:15 PM and it was checked in by 12:36 PM. I returned at 4:30 PM, and it still wasn’t ready. I had asked for a car wash as well, which didn’t happen—apparently, no one was available to do it. That was disappointing but manageable. What wasn’t manageable was the rest. When I got in my car, I noticed the old oil change sticker was still on the windshield. That’s never happened in the 3.5 years I’ve owned the car. This made me question if the oil was even changed. The interval hadn’t been reset, and no one explained how to check it. It felt like I had to jump through hoops just to verify what they claimed they did. Then I checked my tires and realized they hadn’t even been rotated—despite charging me for it. If you know Baton Rouge and Prairieville traffic, you’ll understand how frustrating it was to call the dealership six times with no one picking up, all while trying to care for my newborn. I drove all the way back, only to be told by the service manager that I hadn’t been charged for the rotation (I had). Then he tells me they don’t use windshield stickers anymore for newer vehicles—which is news to me. He reviews my paperwork, sees the issue, and tells me someone in the service department said the tire rotation wasn’t done because the approval came in late. But if that was the case, why was everything else I approved completed without issue? It honestly felt like they didn’t expect me to notice—maybe because I’m a woman. But I noticed everything. They didn’t even call to ask about the tire lock, which would’ve been necessary to do the rotation in the first place. The cherry on top? The manager says, “Let me take over now and get it done.” But at that point, I didn’t have time—I had a newborn in the car. He says it would only take 5–10 minutes, but that just made it worse. If it was that quick, why didn’t it get done in the FIVE hours my car was already there? I will never return to this dealership. My sister was planning to buy a 2025 Sportage tomorrow, but we’ll be taking our business elsewhere. Unprofessional, unsympathetic, and completely disappointing. 0/10 – do not recommend.

Great Cars - Kwhite1999

I have bought three cars through this dealership thanks to Derrick Copeland. This is just a great place for good used cars. They care. Thanks

4th Time was the Best Ever - Harry C.

I have purchased 3 cars previously from Enterprise in Mobile AL and have enjoyed them all. I could not get a response to my inquires this year from them so I reached out to Baton Rouge. Tarrah Reis got right back to me and distilled my preferences and price range into 2 vehicles that I could test drive. The experience was wonderful, the test drives were informative and the paperwork was painless! I could not be more pleased! Thanks Tarrah!

Got a Benz - Qrb70115

I got a use Benzs and it had four bad tires and I been having problems with my car since I got it please no one buy a car there they need to be shut down

If you are in the market for a car please contact Jordan - Yolanda.Hampton

If you are in the market for a car please contact Jordan at Holmes Honda in Bossier. He was very patient and kind. His continue on his quest to find the right car for us and would not give up. He stayed in constant contact and the process was smooth and quick. He is no doubt my favorite salesperson. And the finance manager Kane was awesome! This is my second car from Holmes Honda and Jordan has been fantastic!

I really do not have a rating at this time because I have - bigtou0807

I really do not have a rating at this time because I have not been to the dealership

Bought a vehicle in January and still do not have - rhucka

Bought a vehicle in January and still do not have registration or license plate. I get no help when I call. DO NOT BuY FROM HERE. Customer service is nonexistent.

This dealership victimizes people with bad credit by... - Dave Martinez

This dealership victimizes people with bad credit by promising credit approval for a car. This dealer charges their customers THOUSANDS over book value. In the end the customer pays an astronomical amount of money for a less then average car.

Love this place - Big boy

I just bought a new car from Milam Kars they had me take it to my mechanic and have it looked at before purchase so kind and polite I would recommend them to anyone very straightforward and honest people I have two kids and a wife they love the car and I feel comfortable to take it anywhere not all cars a perfect but it's a pretty xxxx good one

Jessica is awesome best sales person ever to sell cars - Lisa Sanchez

Jessica is awesome best sales person ever to sell cars for Kia!! Thanks for everything

Brian Harris is the best! - firefighter

We love car shopping at Brian Harris! This is the 3rd vehicle we have bought from Brian Harris and would not want to shop anywhere else. Salesman, Sammy Galadoro, and his team helped us find the perfect car for the best price (as always). The young man who explained the features of the car did an outstanding job, leaving no questions in our minds. Finally, the final paperwork was handled quickly and explained well. I could not ask for a better experience.