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Was very pleased when I bought my 2009 and did I was... - MARIENL913
Was very pleased when I bought my 2009 and did I was gonna go back and that I did! So glad! Amazing service and plan on going back again!
Top Reviewed Specialists At This Dealership
New Car Sales Manager
Dealership provided quality service. I got a good in... - Doc
Dealership provided quality service. I got a good in service on Jeep Gladiator. Monica Johnson did an outstanding job working with me. I really like the Uconnect interface
Internet Floor Manager
Great place to purchase a vehicle from start to finish... - scs2
Great place to purchase a vehicle from start to finish they make the purchase easy. Keep your business local ! I would definitely recommend Audi Lafayette.
Audi Brand Specialist
Internet Sales Specialist
Elijah, thank you for such a wonderful experience. You... - Justinmire6
Elijah, thank you for such a wonderful experience. You are generous with your patience and time. Few appreciate the kindness. Would recommend to anyone who ask.
The staff and service at Mercedes-Bens of Covington are... - peterjbetts
The staff and service at Mercedes-Bens of Covington are superb. I came, without an appointment, at a busy time so I had to wait longer than expected. I discussed it with Ryan and will approach the situation differently. Response to my concern was immediate.
Sr. Sales & Leasing Consultant
Sales and Leasing Consultant
Sales Client Advisor
The staff was very friendly no nit picking about every... - 43aanderson
The staff was very friendly no nit picking about every little penny straight forward with info and very helpful.. I am satisfied with the sales team.
This was hands down the best car buying experience I have... - Shawnwilfer
This was hands down the best car buying experience I have ever had. Chan, Mike, Kindall and Drew made it amazing. I am in love with my Explorer ST! Thank y’all so much.
Bill Hood Ford is a great place to purchase a vehicle.... - Richie6
Bill Hood Ford is a great place to purchase a vehicle. Gary salesperson really puts the customer first and listen to your needs and wants . Marshall in finance really gets you in and out fast so you can get back to your day . Stephen in management is all around great guy to work with .He is pretty good when it comes to working with customer with trade ins and final pricing on vehicles. Ms Barbara is very knowledgeable about vehicles and helps you settle in to all the new things that comes with a new purchase.
THANKS AGAIN to all the team !!!!!
Certified Sales Professional
Certified Sales Professional/Delivery Coordinator
I had the pleasure of working with Ryan and Caleb for a... - MPearce
I had the pleasure of working with Ryan and Caleb for a transaction at Lakeside Toyota today. The salesmanship was excellent and I felt both sides won! Caleb went the extra mile to make sure all of my needs were met. He was very thorough throughout the process and had great energy and a friendly personality. Will definitely come back for future business and would highly recommend working with Caleb and Ryan!
New Car Sales
Kind, respectful, in and out quickly. Beautiful waiting... - MKDB11
Kind, respectful, in and out quickly. Beautiful waiting area...loved the kid play area. The flower sculptures on loan are beautiful. I will return when back in the area.
Pre-Owned Sales Consultant
Excellent dealership with exceptional staff. Very... - SKAMBO
Excellent dealership with exceptional staff. Very professional, helpful and and respectful. Answered all our questions and helped in finding the right car for our needs.
Very professional did a call back to see if I was OK all... - BIGMIKESRNRLLC
Very professional did a call back to see if I was OK all around awesome experience. The easiest truck I ever bought. Great job I will definitely buy my next vehicle here.
They are all awesome. There’s never a long wait time for... - SWEETIE2U2006
They are all awesome. There’s never a long wait time for me. Their always so nice and polite to me and others. The staff very knowledgeable and at the time I purchased my F 150, Gator worked really hard as a efficient sales person to get the right deal for me. Thank you all.
Customer Relations Manager
Very informative salesman about our Velar. Smooth and... - bfremen
Very informative salesman about our Velar. Smooth and easy buying experience. Would recommend any friends or family looking for a luxury car to stop in this dealership.
Internet Sales Manager
Excellent service and very efficient care Easy to drive... - jonathanroundtree61
Excellent service and very efficient care
Easy to drive in and relax
Very respectful and responsible staff
Always easy to drop in and enjoy the process
Master Certified Sales Consultant
Certified Product Concierge
Certified Sales Consultant
Love the customer service and the prices by all my cars... - abullock1216
Love the customer service and the prices by all my cars from them.... Just call Ryan today to order me some touch-up paint will be arriving in three days...
Vehicle Purchase - jjarr12
These people were great! As soon as we walked in we were impressed. They take exceptional care of their vehicles and customers! There was no pressure and they made the process very smooth and easy!
Very good service - tayrmigues
Chandler was very informative and worked well with me to get the car I have been dreaming of and close to the price range I needed.
Very quick, knowledgeable and friendly. - Tiny the Service Guy
My experience was an awesome experience. Chris Primeaux and Destin Marks were awesome to say the least. They went above and beyond to help me find a quality vehicle, at an affordable price. Thank you both so very much for my 2015 Nissan Rogue. My family appreciates it tremendously.
Leticia took care of my problem with Randy She took care... - debbierudasill54
Leticia took care of my problem with Randy
She took care of the appt and talked to Randy and the mechanic and brought my van there and back to me
**Edit - Elliott called me within minutes of posting this... - Samantha M.
**Edit - Elliott called me within minutes of posting this and messaging the dealership. He has gone above and beyond to help my family get out of this jam, and the outcome and their level of involvement is much more than I have ever received (or expected) from a dealership. While I am still very unhappy with the salesman that set this up, my daughter shouldn't have entered into the agreement and shares the blame for this situation. I was told by the dealership manager that they would speak to the saleman. I would definitely work with Elliott in the future and would give him my business, but never the salesman that was a part of this mess. I am very satisfied with the dealership's level of response and am honestly astounded by their willingness to get involved and fix it. Thank you, Elliott. You really saved my family in this mess. I don't think the error of one employee necessarily indicates the entire dealership is shady.
Original review: Unethical sales practices. In early November (?) my 18y.o. daughter went to this dealership with her boyfriend of a month, he wanted a truck. The salesman ran his credit, it was not sufficient, and my DTR tells me the salesman asked her if she wanted to run hers and finance for him. SHE WAS 18. She did it, despite the fact that she and this boy live three hours apart and barely knew each other. This saleman arranged for my 18y.o. DTR to finance this $30k truck for this boy, because he promised to make the payments. He has not made any payments and *last night* (12/16/2020) I found out about this. Now we have to go get this truck, which I don't want, and take care of this $600/mo payment, which is in default. Yes - I acknowledge that my DTR willingly entered into this financial agreement - but she had absolutely no understanding of the impact of this, and now it is hitting home. I am utterly disgusted with whatever salesman set this up, knowing that there was no legal relationship between these 2 young people, they had a tenuous relationship at best, did not even live in the same state as the dealership, and lived hours apart from each other. This is abhorrent. Please think about what you would do if your DTR was put in this position. I feel like her youthful naivety was capitalized upon in a very real financial benefit for this dealership and the person who runs it should look into this, as I am assuming and hoping this unethical tactic is not the norm with this dealership. So disappointing. I have sent this same narrative to the dealership and my DTR has attempted to call them.
I spoke with Albert dabdoub ? He was very informative and... - Emcmacken
I spoke with Albert dabdoub ? He was very informative and understanding to my situation. I will be back to talk with him when I am ready to buy . He really is a committed employee and very useful when it came to asking questions .
Thank you sir
Amazing - RENREG27
The service provide was outstanding . I seen the Tech preform all things required for my request. Completely satisfied with his handling of vehicle.and a car washing after services.
If I could give negative stars I would. The service... - Amanda D.
If I could give negative stars I would. The service department had my 2017 Acadia for almost 5 weeks! They called me yesterday to come get it because the part needed is on "back order" and they weren't sure when the part would be in, it could be 6 months or a few days they didn't know. They were short rentals and needed their rental back. They told me their "tech" said my car was drivable until they received the part! My check engine light is on because my shutters that open and close to keep the car from OVERHEATING are broke. For me to keep an eye out and make sure the car don't overheat! If it does just bring it back in!! I also have a leak in my car they were SUPPOSED to fix and said they fixed it they DID NOT!! It's now WORSE leaking in water!! Their customer service has become absolutely HORRIBLE!! After purchasing as many vehicles as we have from them you'd think they'd have a little bit better customer service!! The paneling was tore apart. I had to walk back inside to get someone to put the paneling back together because they didn't even do that after they gave me my car! I called and asked to speak to a manager and they refused you let me speak to one! What did they do with my vehicle for 5 weeks you might wonder ABSOLUTELY NOTHING! This last year their service has been horrible every time I take my vehicle in to be serviced they are rude and hateful and you wait 3 PLUS hours just for an oil change. I will never buy another vehicle from them!!!
Service department is second to none They listen to my... - firstname.lastname@example.org
Service department is second to none
They listen to my complaints offered services to remedy the problem
Set a service date an my truck was in an out as promised
Very professional...I will continue to do business with JPS Ford
My experience working with Mr Joe Waddles was excellent.... - blsmith072
My experience working with Mr Joe Waddles was excellent. He exceeded my expectations and made the car buying effortless! He answered every question I had very promptly and honestly! I would highly recommend him if you’re in the market for a new vehicle!
Very friendly staff. I was prepared for hard negotiations... - camolina0176
Very friendly staff. I was prepared for hard negotiations but they made the process very smooth and pleasant.
Highly recommend to car buyers searching for a new or used car.
Great place to find an outstanding vehicle - Cameron
I found Carbine Motorcars online searching for a particular vehicle. They had a very impressive inventory. Chris, Jenn and their associate were professional, yet comfortably relaxed. We agreed on a price, shook hands and agreed to a tentative pick-up date. Chris called a few days later, he had the registration and license plates and I could pick up my car anytime. I came by the next day, Chris helped me put the hardtop on ( He also helped me remove it when I showed interest. ) The car was perfectly detailed, inside and outside. I would recommend that anyone is looking for a pristine preowned vehicle to visit their website or their showroom. Probably a great place to sell your vehicle. Thank You
Biggest liars I’ve ever encountered/ they lied to get me... - Kimloveee7
Biggest liars I’ve ever encountered/ they lied to get me to come to dealership and when I got there they tried to sell me a vehicle worth $350 to. $1000for well over $2000 plus a car note they thought I was that stupid ! I’ll tell everyone About there snake ways ! Shame on you Wymanlewis !and M&M hyuandai !
Mercedes-Benz of Covington
Bill Hood Ford Lincoln
Mercedes Benz of New Orleans
Service Appointment Coordinator