Thorough and responsive - LG
Recently purchased a bmw at this dealership. Umit, our sales rep provided great customer service, was thorough with follow up and details of the sale.
Top Reviewed Specialists At This Dealership
Joe Martin did a great job - canibefrank
This is the third Bmw i have bought from this dealership. Our overall experience with both sales and service has been excelent. 22 words is enough.
Great Experience - Darletta
Great buying experience. Johnny Garner was of great assistance through the whole process. He was very patient and informative in educating us on all of the car features. I would recommend him to anyone who is in search of purchasing a new vehicle.
Sales & Leasing Consultant
Sales & Leasing Consultant
Amazing Customer Service - BMW gal
Client Advisor, Jamie McCoy and Sales Manager, Rick Screti did everything humanly possible to make sure that all my needs were met with the purchase of my 2018 BMW X1. Superb customer service.
From now on, I will only purchase my BMW cars from them.
Excellent Service - Buyer2018
From the initial conversations about re-newing my lease, to picking up the vehicle, everyone I dealt with was fantastic. I would definitely recommend working with them if you are looking for a BMW.
Great Customer Service - Megs72
Had a great experience with JT , very friendly, professional and knowledgeable and especially of the vehicle I was interested in the X1 . I purchased my first BMW here and will consider purchasing another in the future. I would recommend BMW of WS to my friends and family. Thanks to the staff for making my BMW purchase a great experience! Shoutout to Matt as well for the low down on how to operate my radio and everything else😊
340i Order - Disintegrator66
I had a great experience with Wagner BMW. My sales advisor Ryan Marcello was fantastic. Everything from the initial contact through the negotiations on pricing options was smooth and pressure free. Ryon kept me updated throughout the process of ordering and having my car built in Germany and also the tracking process from Germany to the dealership. Good communication is key in the situations and Ryan provided great communication and professionalism and service. I couldn’t ask for more!
Dan Drinkwater - Amsilva
Dan Drinkwater is the best service advisor ! Always goes above and beyond. I purchased another Bmw because of the excellent service I always receive with Dan.
Re: Charged for oil not received-Did not know vehicle specs - Kemper
I went to Flynn BMW for a oil change and was charged for nine (9) quarts of oil. Service completed and car returned freshly washed an vacuumed. On trip home, 22 miles away, "add oil" warning light came and I called Service Department who told me not to add oil, to prevent oil filling, and return for level check. Returned next day and was told they added "about 3/4 of a quart". Returned home and have checked the oil several times and it is still a half quart below full. I ordered a quart of oil on Amazon.com to add.
In summation, I paid for 9 quarts and initially received about 7 quarts, made two trips to the dealer and still did not receive that for which I had paid. Apparently the service technician did not consult the service manual for proper amount of oil.
Based on this experience, I no longer have faith in the abilities of the Flynn BMW Service Department and would not, in god conscience, recommend them to anyone else. As a result, I am now vetting independent specialists who, at least, know the proper amount of fluids required. Very disappointed.
BMW of Cape Cod