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Had a very positive and professional experience with the... - DAL
Had a very positive and professional experience with the sales team, especially with Jack O’Donovan. He went above and beyond even in his day off to help close the deal, get my car registered and delivered to me.
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
I leased a BMW 330i xDrive from Herb Chambers BMW.... - vendrell.a
I leased a BMW 330i xDrive from Herb Chambers BMW. Overall it was an excellent experience thanks to Preston my salesman. He made everything smooth and went above and beyond to make sure I was 100% satisfied.
I'm extremely happy with my car.
BMW Client Advisor
Sales & Leasing Consultant
Client Care Specialist
Good selection of vehicles. Staff friendly and... - jrburfield
Good selection of vehicles. Staff friendly and supportive. Purchased 7 yr maintenance plan first time ever. Did not deliver second set of keys still waiting. In
Overall a fantastic experience. Promote service. Clearly... - Turlgirl
Overall a fantastic experience. Promote service. Clearly explain what is need and what can wait. Lovely area to wait. Johnathon was very professional and through.
Just bought my 3rd BMW.Get the best service from Alex... - Yuliya Roytberg
Just bought my 3rd BMW.Get the best service from Alex Dytko. The process of buying a new car with Alex is a pleasure, you know for sure that you will get what you want,without problems, delays and unpleasant surprises Thank you Mr. Dytko for the new car and the great service. Will definitely be back again
Nice and clean dealership.Professional and kind... - Levon
Nice and clean dealership.Professional and kind staff.They always have great deals.I will highly recommend.
Ali is from service department and he was very quick and helpful.
I purchased a used Jeep from BMW and was told there was a... - Tar
I purchased a used Jeep from BMW and was told there was a safety check completed on the vehicle. The car did not pass inspection because of the windshield wiper blades. I was told to bring the car back at a later date because they did not have the wiper blades there to fix them. How does a car pass their safety check with visually ripped windshield wiper blades? Because I live 40 minutes away from the dealer and it was going to rain, I went and purchased wiper blades. This car is for my daughter, I am now wondering what other things will be wrong with this car. I texted the salesman and asked how that was missed during the safety check and he said it wasn't missed because it didn't pass inspection. I sent him a picture of his text that said the safety check was ordered a week ago and silence, No response! I told him the safety check and the inspection sticker were two different things. Because I am a women he thinks I don't have a clue. This was all secondary to the way the salesman treated me on other encounters. I told him there was water in the back light and he told me it was just condensation. He did have it fixed, but the old light was left in the trunk and it was full of water. NOT just condensation, but I am a woman and don't know anything.
Watch your back with this outfit! We brought our leased... - john.c.rhoades
Watch your back with this outfit! We brought our leased vehicle back and turned it in. We got charged for two worn tires. The problem is we took the original tires off when we took delivery. They sat, in bags, in our garage until we put them back on when we returned the vehicle. We will never consider doing business with this dealer again!
Re: Charged for oil not received-Did not know vehicle specs - Kemper
I went to Flynn BMW for a oil change and was charged for nine (9) quarts of oil. Service completed and car returned freshly washed an vacuumed. On trip home, 22 miles away, "add oil" warning light came and I called Service Department who told me not to add oil, to prevent oil filling, and return for level check. Returned next day and was told they added "about 3/4 of a quart". Returned home and have checked the oil several times and it is still a half quart below full. I ordered a quart of oil on Amazon.com to add.
In summation, I paid for 9 quarts and initially received about 7 quarts, made two trips to the dealer and still did not receive that for which I had paid. Apparently the service technician did not consult the service manual for proper amount of oil.
Based on this experience, I no longer have faith in the abilities of the Flynn BMW Service Department and would not, in god conscience, recommend them to anyone else. As a result, I am now vetting independent specialists who, at least, know the proper amount of fluids required. Very disappointed.
Herb Chambers BMW of Sudbury
Herb Chambers BMW of Boston
General Sales Manager