10 Michigan BMW Dealers

Jason and his manager Chris are hero’s and saved my day. - Ciro R

Jason and his manager Chris are hero’s and saved my day. The new key fob I had ordered from the parts department had frequency issues and Jason tested it on the spot! No appointment or anything and Jason solved my issue in minutes! He ordered me a new key and his manager Chris reimbursed me for my towing fees and diagnostic fees due to my key not being programmable. This meant the world to me, as I had unnecessarily spent more than what I had intended with a tow and diagnostic fees thinking there was something wrong with my vehicle. These two gentlemen are the definition of great customer service. Thank you so much for your kindness and professionalism. God bless you!

Huge shout out to Connor and everyone at BMW Rochester - Ken

Huge shout out to Connor and everyone at BMW Rochester Hills. It was a very good buying experience overall. Connor is very low pressure and a pleasure to work with. I'd also like to add that everyone in the building is very friendly and easy to talk to. People go above and beyond to get you what you need. Leaps and bounds better then other dealerships I've worked with in the past.

Very professional, friendly and open, competent sales... - tomandmariz

Very professional, friendly and open, competent sales staff, large selection of autos., very good presentation of the product.

Whole staff is wonderful. - belzytt

Whole staff is wonderful. Made the experience so easy and enjoyable. Tessa Briney was my sales woman and she was wonderful. I definitely recommend asking for her. The whole staff really know how to treat customers.

I read your ads on an old MacBook; only the left side of - bugatti

I read your ads on an old MacBook; only the left side of theses is visible in full screen mode. I wish you'd fix this. otherwise, my salesman is Darin, who's much more. no matter what my issue, he solves it. I recommend you give him a raise. also, if John Moyerspots me, he always omes over, shakes my hand and takes the time to chat. I really appreciate that . one more kudos: my last service was minor, but your service depot took the time to search the vehicle for my lost android.

Brett explained the new features very well and helped get - larry.brown

Brett explained the new features very well and helped get the iPhone and profile added to the car. Car was clean and ready for pickup.

Very helpful staff and excellent customer service. - Drewwood

Very helpful staff and excellent customer service. I've owned 3 BMWs over the last 10 years and refuse to take them anywhere else for service.

Had the best experience when trading in my M4 with the - ChiefJohn

Had the best experience when trading in my M4 with the New M4 CS. Everything was very professionally handled in no time at all. Sales manager Tony was very professional and made the transaction the best experience I have had at any Dealer. Highly recommended for any Customer.

I purchased my 2013 X3 from Okemos dealer and the whole... - davidinmason

I purchased my 2013 X3 from Okemos dealer and the whole experience went very well. I met with my sales person Ed over the course of 4 months as I was taking my time on this decision. When we finially moved to pricing terms, they beat Edmunds and Kelly Blue book listed fair price by $1240. I did a Performance Center Delivery in South Carolina and it was a fantastic time. Everyone was very professional, coordinated, and very friendly at the Delivery Center. I have had my X3 serviced several times for the routine maintenance and Paula always had another vehicle for me to drive while the service was being peformed. I'm over 60 in age and have bought many new and used vehicles. This was by far the best experience.

Best dealership Ive rver worked with. - Mazda2019

Best dealership Ive rver worked with. Thank you Nicole Battista. Will certainly be referring family and friends.