The best car buying experience. - Shafi1
Buying a new car can be fun and exciting but also long and tedious. From the moment my husband and I walked through the doors and met Kimberly we couldn’t stop smiling. I have never received better service elsewhere. Kimberly answered all of our questions and went above and beyond to make sure we got everything we wanted. We didn’t have to sit there forever and sign a bunch of paperwork, in fact my husband was traveling and she worked her magic. We will definitely be back when it’s time to upgrade my car!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Excellent service - 198441
Michael is very knowledgeable and extremely nice during our visit. We close our deal the day we visit with his help. Highly recommended this dealer and Michael.
Toyota Service Department is Customer Friendly - Yota Customer
Mike Tenerelli; a service advisor, in the Toyota service department at Grand Blanc Motorcars consistently provides excellent customer service and car maintenance/repairs when I have my Prius and Sequoia serviced! I would gladly recommend this dealership to my friends and co-workers.
This dealership service is excellent. i even referred others - DonnaMS
My salesperson, Plamen Dimitrov, is the best "car salesperson" EVER!!! I always refer him when anyone mentions they want to buy a Mercedes. I can't picture buying a car from anyone else after Plamen!!!
We have gotten so many cars from MB OF Rochester. Still ordering!!!
Fantastic service - Jujub
Buying my first foreign vehicle I was nervous. However, all of that went away when I walked into Mercedes-Benz St. Clair Shores. From the moment I walked in into the time I drove away in my new car I was shown so much love, respect and best of all great customer service. I’ll recommend this dealership and my sales representative Anthony to anyone! -Julena
Prompt Action - seals
I was looking to lease a SLC 300 and Tina from Bloomfield Hills had all of my questions answered with potential cars and availability within a couple of hours. Exceptional service! The only thing i am not totally happy with is: they said golf clubs would fit in the trunk and only my bag/irons will fit with the roof being down. The woods and the hybrids must go in the front seat, that does not make me happy. Other than that the car is a dream to drive, rides great.
WORST DEALERSHIP IN MI - UNTRAINED MECHANICS/LYING STAFF - FordEmployeeDaughter
After almost 45 yrs as a Ford Motor Co worker, my father is being treated like xxxx from this dealership. He brought his F150 - that he purchased from this dealership - for work that should have been covered under warranty, as well as car rental (that he was paying extra for, only paid for three days of rental) - it is now lawn ornament as he cannot drive it. When he starts it, sounds like it is about to blow up. And they insist that he is at fault, and as I repeat, the truck is no longer drivable. Matt (Fox Ford employee) told my father that call the next day with information and well over a month later he has yet to receive a call (which is complete xxxxxxxx, he has the phone records to prove he called with no return calls). Since Fox Grand Ford wouldn't fix the problem they caused, my father had to pay for his truck to be towed to his house, an hour from the dealership. If this is the way they treat a retired long time, hard working assembly worker - imagine how they treat their other customers. So, due to now paying for an un-drivable pick up truck sitting in his driveway - he had to go buy/lease another vehicle, from the dealership in Cadillac.