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Love my car. - Jvgglee@att.net
My dealership in Novi is truly helpful and wonderful to deal with. I would recommend them to all my friends. Thanks again for all of your help. Julianne zgGleeson
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
We had a great experience at Mercedes of Ann Arbor! We’ve... - Catmama
We had a great experience at Mercedes of Ann Arbor! We’ve been to other Mercedes dealers in MI, but never felt welcome, and always felt rushed even on a slow day. The people in Ann Arbor are amazing, kind, responsive and incredibly well educated on their products. I love my new GLE350, and I am so happy I drove a little farther for outstanding service!
Client Care Specialist
Great service - Taco17
Stopped in to Grand Blanc Toyota to get some service work done on my 2017 Toyota Tacoma TRD. Never disappointed with quality of work done at this dealership.
B Service - Denise B
I turned in my GL550 for B premium service. I made the appointment ahead and it was done the same day. I dropped off at 8:30 am and picked it up at 4PM.
Leased a new vehicle, sold an owned vehicle - Ajluni,Steven
AJ Kreiss has been our car dealer for 10 years and we have purchased multiple cars from him. AJ has always provided me the best of care and attention and has bent over backwards to make sure that we were comfortable with our purchase
Highly Recommend This Dealership - Stefani
I have used this Mercedes dealership for about 6 years now. I always recieve superior service from the Mercedes Benz team. Shout out today to Will, Harold and Jacob. This dealership is honest and has integrity. I never feel pressured. In fact, they always take the time to explain what needs to take priority and what can wait until next visit. As a customer, I appreciate this. If my wait is a couple hours they always arrange a car or ride to travel to nearby shopping.
Always exceed my expectations - Karibee
I have only dealt with VW service and some of the people in the office area. Every single person I've dealt with at Betten has been polite and helpful and really made me feel welcome.
Corey, especially, in VW service is my hero! He is always honest and does not recommend services that are unnecessary.
I have recommended Betten Imports to friends who have Volkswagens and I will continue to do so. Whether you're looking for a car or need a car serviced, Betten Imports is the place to go.
WORST DEALERSHIP IN MI - UNTRAINED MECHANICS/LYING STAFF - FordEmployeeDaughter
After almost 45 yrs as a Ford Motor Co worker, my father is being treated like xxxx from this dealership. He brought his F150 - that he purchased from this dealership - for work that should have been covered under warranty, as well as car rental (that he was paying extra for, only paid for three days of rental) - it is now lawn ornament as he cannot drive it. When he starts it, sounds like it is about to blow up. And they insist that he is at fault, and as I repeat, the truck is no longer drivable. Matt (Fox Ford employee) told my father that call the next day with information and well over a month later he has yet to receive a call (which is complete xxxxxxxx, he has the phone records to prove he called with no return calls). Since Fox Grand Ford wouldn't fix the problem they caused, my father had to pay for his truck to be towed to his house, an hour from the dealership. If this is the way they treat a retired long time, hard working assembly worker - imagine how they treat their other customers. So, due to now paying for an un-drivable pick up truck sitting in his driveway - he had to go buy/lease another vehicle, from the dealership in Cadillac.