17 Michigan Subaru Dealers

Ty found us exactly what we were looking for! - kristimartinez954

Ty found us exactly what we were looking for! Got us approved and in it the same day!

We don't know Jacob Childress - Micah Kilmer was our - skatergrandma

We don't know Jacob Childress - Micah Kilmer was our salesperson and he was wonderful (5)!

Very helpful, not pushy. - Caylavg

Very helpful, not pushy. Everyone was really kind and made sure I was comfortable with my purchase

Good experience in trading in old lease and getting a new - Poynting

Good experience in trading in old lease and getting a new lease. They notified me when they had the car I was looking for available.

Sadly I have watched my Mom get jerked around by the - Poor Service Department

Sadly I have watched my Mom get jerked around by the clowns in the "service" department. My Mom was having problems with her Subaru going dead, randomly. I checked the battery terminals and they were covered with corrosion. I asked my Mom why the didn't clean the terminals when they've had it in for "service", she said because they wanted to charge her to clean them up. These were beyond corroded. I cleaned up the battery posts and the connectors, problem solved. If you want to pay a premium for service and get the bare minimum, maple hill is the place for ypu

Very good service check in/out, very good know how of - robertmarkey1949

Very good service check in/out, very good know how of service agent, good summary.

The first thing that is annoying is that they dont answer - dg.lkins

The first thing that is annoying is that they dont answer the phone. You get AI, even AI text, therefore nobody told me that I COULD come in for a quick oil change and tire service while I was in the area... I heard from them the next day. So I scheduled an appointment. Since I bought my tires there they told me the rotation was free and the charge for rebalancing all 4 would be $25.. I specifically asked about this price and was assured $25 to balance all 4 tires. In the end they tried to charge me $60 to rotate them and an additional $60 to balance them. After pointing out the error of their ways, they dropped the rotation charge, but still wanted the additional charge for the tire balance. My bill was $158. I had anticipated about $125 based on my previous phone conversation. They did offer up a $25 coupon in the end. Why? They have already ensured that I dont return for service again. Its a $25 insult. Fox Subaru apparently has no loyalty to return customers. They seemed clueless that I bought tires from them. I normally buy tires from Bell Tire but I needed new tire pressure sensors and wanted OEM parts, I waited till I needed tires and went to Fox for the repair. No complaints about that service/purchase, they stuck to the prices quoted over the phone. The Annoyance is feeling like a brand new customer at Fox and having to point out the previous tire purchase to them. And explain that they said no charge to rotate and $25 to balance...which turned out to be an outright lie. I dont want to tell them how to do their job but I had to tell them how to do their job. Either that or let them bend me over and screw me on the price that was way more than quoted over the phone. They get one star for actually being a Subaru dealer.

James and the sales team at Fox Subaru were awesome! - Val

James and the sales team at Fox Subaru were awesome! From the first inquiry to the final purchase, I could not have been more impressed. They even sent a porter to pick me up when I couldn’t juggle that. I will always buy my cars from James.

Christen was wonderful. - Patti514

Christen was wonderful. She was knowledgeable, friendly, and very easy to work with. She made my buying experience of a new crosstrek hybrid seamless and enjoyable. I would definitely recommend this dealership to friends and family.

Jess and JOhn have been great over all the years we've - bobgrzesiak

Jess and JOhn have been great over all the years we've used them (Subaru owners since 1978), All our experience has been with warranty work and they are great to deal with. Parts department is equally fantastic.

The manager and young man at the front desk did a great - seithd

The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith

I have bought two Subarus from them, enjoyed the no - Doublerrifff

I have bought two Subarus from them, enjoyed the no hassle buying and service is quick and easy. Salespeople are courteous and, yes, they picked me ip to get the car.

Everyone was so welcoming and patient with all my senior - Happy Grandma

Everyone was so welcoming and patient with all my senior questions. Todor was extremely helpful in helping me to understand the new fangled contraptions. Purchasing my Subaru Crosstrek and trading in my Ford Explorer, was so much easier than I could have anticipated. He even sent me links to find answers to any remaining questions after I had closed the deal and gone home. A great experience!

Fast and affordable - Gabby

I had an electrical issue with my 2012 Outback. They got me in quick, fixed my issue and came in waaaay under quote! Thanks guys

From sales to service, the experience was great. - lmccaffery906

From sales to service, the experience was great. Joe in the sales department was very thorough in helping me build my Forester. Sabrina in service was great by showing me all the features and how to operate them. Kudos to everyone!

I have a 2014 Subaru with aprox 130000 miles. - CheckMark

I have a 2014 Subaru with aprox 130000 miles.... Always treats me well and have not had a problem with any work performed. Purchased my Outback in South Carolina - USED - with aprox 45000 miles. They have done the maintenance and service work for me since purchased (unless I was out of town traveling).