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Super helpful AJ answered all of my questions and not to... - shantaldl
Super helpful AJ answered all of my questions and not to mention he was super patient.
Top Reviewed Specialists At This Dealership
New Car Sales
I bought my first Subaru Forester with Jason Vela's help... - Carol E Boston
I bought my first Subaru Forester with Jason Vela's help in 2017. I purchased my 2022 Outback from Jason this week. (8-2021) I couldn't have asked for better service and attention from Jason and the entire team at Sellers from the time I entered the dealership until I drove away in my new car. Thank you, Jason, Kyle, Steve (loved the video), and those who made my new car experience the best.
The service was efficient, the facility was clean, and... - goss.katie1
The service was efficient, the facility was clean, and the employees were friendly and helpful. I would recommend Maple Hill to anyone!
New and Used Vehicle Sales
New and Used Sales Professional
very professional and quick to get me my 2021 outback and... - kreecho
very professional and quick to get me my 2021 outback and take my 2028 outback trade. They will be highly recommended to family and friends
I had a problem with my wheel lock. Tom in Service was... - cdonehue
I had a problem with my wheel lock. Tom in Service was awesome!!! He was very pleasant and made me feel like a valued customer!!!!!!! Thank you Tom!!!!!
Nuo was my sales representative, he actually saved the... - M111lovette
Nuo was my sales representative, he actually saved the day for me! He was wonderful to work with; Informative, extremely helpful, Investigative, patient and very efficient! The finance staff was also very efficient. Super easy process! Will definitely recommend them to others and will be looking to Nuo for future car purchase!
Clayton is an expert in the technical aspects of all... - egoldman
Clayton is an expert in the technical aspects of all Subarus and is able to carefully and thoughtfully explain how to use the controls and increasingly sophisticated systems in the car. He spent as much time as I needed to understand the controls in my new Impreza and made sure I understood how everything worked. He is a kind person and a credit to the dealership.
Bought 3 cars from them. The last one was a Subaru. The... - SamN
Bought 3 cars from them. The last one was a Subaru. The salesman talked me into buying the extended warranty for it and told me it was equivalent to the manufacturer's. Well it appears no one told the Service department that because everytine I mention it to diagnose/fix something they tell me they don't know what it covers and make me authorize paid service. This has really soured my opnion of Williams. Won't be buying or servicing cars there anymore!
They were helpful without being pushy and made me feel... - emimcclure
They were helpful without being pushy and made me feel like part of the family. I would highly recommend them to anyone looking for a Subaru.
Sales and finance staff were very professional, no... - mcfarlandjb
Sales and finance staff were very professional, no xxxxxxxx or pressure. Got a good value for my trade in and reasonable price on new purchase. One of the best dealer experiences I've ever had. Would definitely recommend to anyone shopping for a Subaru.
Will not return for service again. Talked my wife into... - Tinman
Will not return for service again. Talked my wife into $355.80 worth of add-ons that were not necessary. Common practice.
My vehicle was trashed while in there for a tire repair.... - Jim S.
My vehicle was trashed while in there for a tire repair. I wrote on Google with a rating too. I sent the rating to the attention of the GM who did not even write a response. He only called me 5 days later. All my papers on the passenger seat were disrupted, my hat and mask were on the floor. Two heavy delivery carts in the backseat were rammed against both front seats. Now today I find a grease mark on my dash that cannot be removed.
It is my opinion that in their privacy while they drive vehicles out the back where you cannot see them they can treat you vehicle badly. In my incident I seen my vehicle arrive at the front with another vehicle identical to mine arrive at the front at the same time. They both got out of the vehicles at the same time. Raced to the front in my opinion. I cannot trust them. When they have your vehicle in their possession they have no respect for it. Who knows what they do to other peoples vehicles too. I cannot trust them.
I have yet to have a good service experience - Marquette Local
I purchased a car brand new from Fox and the purchasing experience was fantastic, that is where the good experience ended. Within the first 200 miles my brand new car had two solenoid issues back to back. Both times they didn't offer me a loaner car despite taking 3+ days to get my brand new car fixed, the second time I asked for a loaner car and the service adviser just shrugged and told me he didn't have any loaners available. Luckily I had family who knew someone in management who they complained to and he managed to find me something to drive even though it was a fresh trade-in that hadn't even been cleaned yet.
Next came multiple regular service appointments as I had purchased a service contract along with the car. Every single time I had regular service I set an appointment ahead of time for early to mid morning and dropped my car off first thing when they opened. Every single time I went back mid to late afternoon and they told me they hadn't had a chance to work on it and were just starting, this of course meant I spent 45+ minutes in the waiting room despite the fact that my car was supposed to be worked on hours before I even arrived.
All of this could be written off as them just being far too busy with bad time management but my last experience was the one that sealed the deal. At around 20,000 miles my car ended up needing the rear brake pads and rotors replaced. This is a known issue with Subarus manufactured around the time of mine as the brakes would regularly get stuck and wear down the rotors prematurely. They tried to charge me full price to replace the pads and rotors. I had to talk with the service adviser multiple times on the phone before they eventually "found" a Subaru service program for this known issue where the entire repair could be performed for a $100 deductible. How does a licensed Service center not know about this common issue and the replacement program offered by Subaru?
With Fox being the only licensed Subaru service center in the area I honestly will never buy another Subaru. I don't feel any faith in the brand when I can't get it reliably serviced.
Tim Sato was fantastic! I had a brake light burn out on... - Annette B
Tim Sato was fantastic! I had a brake light burn out on the way to Traverse City for vacation. He was the service advisor who worked with me to get the light fixed and an oil change. He ran the diagnostics on my car and determined I needed new tires. He was extremely flexible and worked with me around our vacation plans to get the car in and get the new tires put on the car. The price for the tires even was less than he originally quoted. He was pleasant to work with the entire time and straight forward. I would send folks to work with Tim anytime!
Fast and affordable - Gabby
I had an electrical issue with my 2012 Outback. They got me in quick, fixed my issue and came in waaaay under quote! Thanks guys
One word.... the best - Johnny16!
We bought another Subaru Outback today. In addition to the quality of the vehicle and it’s reasonable price, Jason’s professional behavior and honesty were outstanding.
We would highly recommend Subaru of Grand Blanc.
Maple Hill Auto Group
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