Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Dealers, sign in to see your Dealer Panel.
Ready to go when I got there, done when predicted. I got... - mpleasants53
Ready to go when I got there, done when predicted. I got a great 5 mile walk in by going through the neighborhood. Nice waiting area
Special thanks to the service department for getting our... - Joe
Special thanks to the service department for getting our truck in and out on such short notice as we were trying to head south for the winter. Excellent job!
Top Reviewed Service Specialists At This Dealership
New Tires & GREAT Customer Service - courtney.hanna
I typically dread going to get any type of car service done. I was in need of new tires and Jordon made the experience SUPER easy, quick + painless. I highly recommend Dave Syverson’s - great prices and customer service 🙂
Very timely on getting my services done . Efficient and... - sticesienna
Very timely on getting my services done . Efficient and was willing to look over other concerns I had while doing the oil change . As always, friendly service .
I didn’t realize how bad my tires really were ,until a... - Chadderbox7
I didn’t realize how bad my tires really were ,until a wonderful gentleman showed me the tread and directed me to the service department and took care of everything for me. I am now astonished how well my car drives with my new tires. Thank you John Hirsch Cambridge motors.
You guys are a blessing! Thank you for everything, I look... - April Peterson
You guys are a blessing! Thank you for everything, I look forward to future business. You guys are an awesome team and dealership. Happy Holidays!!
Forest Lake Ram did a great job scheduling my windshield... - Mike
Forest Lake Ram did a great job scheduling my windshield replacement with a second party and servicing my truck . Thanks to Helen and to Eric.
This is the second car I have purchased from Ryan... - cbecchetti
This is the second car I have purchased from Ryan AutoMall- the customer service there is superb- everyone is so nice and very helpful, especially my salesperson Mickey Dockter. I will probably be back for a third time!
GM Certified Service Advisor
Collision & Glass Center Manager
Nelson Auto in Fergus Falls has always been a great... - Arizlogan
Nelson Auto in Fergus Falls has always been a great company to work with. The staff are friendly, knowledgeable, take time to explain anything and it is easy to get service appointments.
Service completed timely and well done!Oil change , tire... - lhkrippner
Service completed timely and well done!
Oil change , tire rotation, 26 item check list! Topped off washer liquid, performed call back items and washed truck
Great Service - Jeff Underwood
Had my 2017 Ram Truck in for service. After a misunderstanding on a given quote, Adamson's went above and beyond in correcting the issue. Steve, Mark, Randy, and Dave who I worked with, were all great. They've gained a customer by giving great service. I highly recommend Adamson's!
Dependable service. Friendly staff. I trust their work.... - Deb
Dependable service. Friendly staff. I trust their work. Although all correspondence comes in my husband’s name it it my (Deb) car. It only took couple days to get in after ordering the tires.
Very pleased with their honesty their upbeat attitude and... - lorikerfeld
Very pleased with their honesty their upbeat attitude and friendly service I recommend them highly to anyone that is looking to buy a car or truck or to have repair work
If I could give them less than one star I would. Had an... - MHudy
If I could give them less than one star I would. Had an alternator replaced. Ford factory alternator referb because they do not make new any more - but it was still a Ford product - It went BAD - IN LESS THAN A WEEK. Not only did it lock up and was so hot to the touch you could not touch it. The garbage alternator House put in also fried out my Cluster (and who knows what else because the vehicle wont even start). House Ford refuses to go good on it. They want ME to pay for the damages their product caused. Justin the service advisor, Dwight the service advisor manager and even Jessica the GM all told me straight out that they would not pay for the additional damage the alternator caused to my vehicle. DO NOT go there. Don't buy vehicles there, Don't get your service work done there. If they mess something up or their parts are defective they refuse to go good on it and make things right.
ALWAYS been treated fair and with respect at Jay... - r7mac
ALWAYS been treated fair and with respect at Jay Malones. Great staff! From service to sales to Jay himself. Its nice to have peace of mind that my local dealer has my back and will take care of my car/truck needs. Thanks Jay!
Awesome dealer. Had mustang detailed and it looks... - Farmerrosy
Awesome dealer. Had mustang detailed and it looks awesome. Great job and great place to do business. Loaner car was greatly appreciated Keep up the good work
I recently had an issue with my fog lights not working on... - ken
I recently had an issue with my fog lights not working on my 2018 Jeep Grand Cherokee. And to be honest I had never used them and the service manager noticed they we not working while looking at an issue with my key fobs. The batteries needed to be replaced. To make a long story short the service manager was more interested in selling me a set of 4 tires and told me I can change the bulbs from underneath. So I left. I You tubed how to change the bulbs when I got home and thought, on a two year old vehicle with 27,435 mi. the bulbs should not be burned out. My last Cherokee they lasted 18 years. I contacted Steve Carpenter who is the sale person I bought the Jeep from and he immediately had me pull in for a maintenance tech to look. They found out the bulbs we good and the problem was in two electrical connectors that were corroded. Which were covered under warranty. Thanks to Steve it saved me $370.00. I complement Mr. Carpenter for doing all he did for me.He didn't have to go the extra mile but he gladly did. When it comes time to purchase another Chrysler or Jeep product I'll be looking for Steve. Thanks Steve.
Out of town tire blow out - Joe C
My wife had a screw in a tire on my 2017 Pacifica when she was 9 hours from home. She brought the car to Bemidji Chrysler Center. Josh helped her get the tire plugged and put back on. They took the spare off, deflated it and put it back in the storage place. The service she got was beyond my imagination.
Quick stop while traveling - BMSTEED
My wife and I were traveling up Hwy 35, our car started stalling and the check engine light went on.
The service manager informed us that it was OK to continue driving, after pulling the codes on the check engine light.
They were very kind to accommodate us at the end of their day and give us the peace of mind to keep going.
Service manager Lauren Peterson was just outstanding in... - chriros
Service manager Lauren Peterson was just outstanding in getting my jeep repaired. She was very knowledgeable ,professional and helpful in getting me jeep repaired in quick fashion.
Amazing ownership, management and staff!!!! - mightymets06
Absolutely A+!!! Shout out to Jordan, Micky and Paul for helping our son out in his time of need. They took the time to listen, communicate and complete the repairs in a professional manner. Having our son go to school 26 hours away, it is very nice to see that other respect that and want to take care of him like their own. My wife and I can't thank you enough!!!!!
I had some transmission problems with my F-150 but Ford... - dewey.schara
I had some transmission problems with my F-150 but Ford and the dealership took care of me! Austin Ford's service department has been fantastic.
Do not go here for service! I could have probably... - Todd
Do not go here for service!
I could have probably avoided additional damage and a huge repair bill if they had found what the real problem was.
They do not know what to look for or listen to what I explained.
I went in with grinding noise coming from the back end of the vehicle. They drove it and decided it was a front wheel bearing and replaced that. They said the noise from the back end was just tire noise. I didn't think that was right, but thought they would know more about the vehicle than I did. Wrong!! Two weeks later my truck broke down in the middle of an out of state move with a blown rear axil seal, rear bearing damage, the entire rear differential damaged and needed to replace it. After replacing that in the middle of Iowa the truck no longer has the "TIRE NOISE" they used as an excuse. I'm not even sure if they even looked at the back end of the vehicle (where I told them to look) because the repair shop I was stuck at said this problem should have been obvious if it had been checked.
Poor customer service - unsatisfied customer
My wife brought her Jeep Cherokee in here for an oil change. The service tech removed the front wheel for some reason and forgot to tighten up the lug nuts when the wheel was put back on. We live 50 miles from McKay's but my wife works in Waite Park, she drove home and noticed it started to shake badly when she was close to home. I looked the Jeep over to see what the problem was and 3 of the 5 lug nuts were missing. I contacted the service manager and he said to bring it back and they will fix it. They had the Jeep for over 2 weeks and couldn't find a wheel to match the aftermarket black aluminum wheels that she has. They had a different set of wheels and said they would give her 1 wheel and she could pay $675 for the other 3 wheels. Why should we have to pay anything if they messed up in the first place? She ended up getting a check for $185 for the wheel they wrecked and now we have to find a different set of wheels. I would not recommend taking a vehicle to them for service work because they don't stand behind the work they do and won't own up to the mistakes they make. These wheels have been on the Jeep for over 100,000 miles and they tried to blame it on the shop that we originally bought the wheels from. McKay's claims there is a centering ring missing. When asked why they didn't notice this before because they have rotated the tires numerous times, they said their technicians aren't trained to look for that. Their technicians aren't properly trained to do the jobs they are doing? That isn't very assuring.
Vehicle returned broken & incomplete - Bryce M
I would recommend everyone to stay away from this dealership at all costs. Our Jeep was back 5 times here due to improperly being diagnosed or repaired correctly. The original concern was for a power steering wheel failure. It was originally fixed but not programmed which lead to 4 more come back instances for broken parts or harnesses not being installed correctly causing the airbag sensors to fail. While there for repairs the last time we visited, we were never called or updated for over a week. If you enjoy being left in the dark and lied to about your vehicles findings, look no further. The last visit resulted in being told our Jeep was damaged previously, and that "there was no way to tell there was damage without removing the headlights" followed by "there are parts missing behind your bumper"
The photos speak for themselves. Not only was the headlight completely hacked together and shows very obvious modifications and non standard Jeep parts, but there were also clips and bolts missing from putting it back together. If you enjoy cracked bumpers and trim panels hanging off your car as you drive home after going here and then being told "this is how it was when it came in" this is a perfect dealership for you. I feel bad for everyone who visits this place. It's a disaster and an embarrassment to anyone who has to deal with the lack of respect and attention to detail when getting service work done.
Great Service - caffeinatedmom
Have serviced all of our family's vehicles there for over 10 years now. Friendly honest service and they're willing to admit if they make a mistake and fix it.
Horrible Service! - JeepOwner
Horrible Service Department! Said that I needed to figure out what was wrong with my vehicle and tell them what parts needed to be replaced.
we have delt with Hibbing for few years. Mike in service... - Disappointed Durango
we have delt with Hibbing for few years. Mike in service has went out of his way to be kind and oh so helpful. This last time our Durango was in for rear air repair and Tim was handling it. Due to him and possibly the tech doing work but I have my doubts he was involved. We got a call from Tim who was Very Rude to my wife on the phone. He was very upset he could not find the key to the rim locks. My miss told him it was in the slot in glove box and he was very short and extremely agitated voice told her NO its not. She said it should be as thats where it is kept. Again he said NO its not. She said maybe when it was there for work on rear end of truck your guys put it in back on storage place. I can ask Chuck quick. He slamed phone down and hung up on her. Truck was supposed to be done same day but we got a call was having trouble and would not be done, I said no problem. This was before Tim called looking for key. Day passed no call. Next day as it approached 3 pm and no call I called Mike answered and said yes its done. ( but NO call from Tim to let us know)I told him I would be in and wanted to chat with Tim as he was rude to my miss. Went in no Tim, picked up truck air worked great. There was pappers on floor from glove box we didn't think anything of it until we opened glovebox. EVERTHING HAD BEEN TAKKEN OUT AND LOOKED LIKE SHOVED AND KICKED IN BY BOOTS. She was a bit cranky. We went to load truck for trip and they had took everything out of side storage AND under storage. They just threw our personal things back in. And ofcourse by just tossing it back in it would not fit. There was loose sockets, tools, cold weather safety items all over back of truck. We was in total shock of the disrespect shown by them. I called to speak to head of service and asked who was in charge. Wait for it..... was told ....Servive Manger ( in my mind was thinking No xxxx) but waited thinking there would be a name to follow. But after a awkward pause, I said well that much I figured. Do they have a name? Yes Chris.....pause..... could I speak to them? Put on silent hold. I waited there 10 mins. No music, no hibbing adds, just silence. I gave up and came here. I dont know if Hibbing is dying as they lost their sister store, but doing things like this and treating their customers this way is not going to help. Virginia and Rapifs not that far away. Oh the missing key was found exactly where she told them it was. In slot in glove box door.
I’m not happy with the paint job done to my car. with... - RODYMOON41
I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.
Waconia Dodge "We CAN'T meet your expectations" - mikej
Waconia Dodges service department “We CAN’T meet your expectations”
Terrible service and attitudes, starting with their service manager
Find somewhere else to do business, customer service is terrible.
Takes multiple visits to have repairs made or to be told it can’t be fixed, just live with it.
If they can’t fix your concern, which is most of the time, their go to line is “We CAN’T meet your expectations”
I won’t bore you with a long review of my 8 months of multiple visits for factory warranty repairs and general maintenance, I will just say this, this is the first negative review I’ve posted in my 25+ years of working with dealer service departments.
Most dealer truly want to meet or exceed customer expectations. Waconia Dodge is not one of them