Excellence! - Mary TJ
I took my BMW In for service. Ethan assisted me answering my questions and concerns. He had the work completed in a timely manner. He was sincere, understanding and honest, all of which is very important for a first time servicing the car. Excellence....simply said.
Top Reviewed Specialists At This Dealership
Internet Client Advisor
Really good experience! - Erin H
Bought my first car from them this week. Matt Wiggans was extremely helpful and went out of his way to make sure I was happy with what I was getting. He also went out of his way to make sure my three year old brother was as happy and entertained as possible, which was much appreciated. I’d definitely recommend them!
Helpful & Knowledgeable - smistrih
Johnny is a very knowledgeable person in his field, or should I say, a genius. As a close friend of his, he never looked down on me for having less knowledge about cars, or explained anything to me with mockery. I never had a BMW on my vision board and now, because of him, I am planning on buying one in my life time (hopefully an i8). You can tell he's passionate about cars with the way he talks about them, and he's the best adviser to approach. I'm definitely fortunate to know him and call him a friend.
Sales and Leasing Consultant
Great experience - ericah925
Mr. Guyton is a extremely nice gentleman. He is always very professional, polite, & knowledgible. My family & I have purchased BMW cars from Orson for over 20 years. Mr. Guyton will forever have my vote as best salesman of the year.
Good People to work with! - Beck Audi/BMW
We needed a new car quick to replace one that was totaled and Will Rodriguez was great to work with and accommodated us in all our needs. Kudos!
Not a pleasant experience - DSchulte
We negotiated and purchased a 2015 BMW 535 from BMW Kansas City South via the internet. We worked with Keith and, as usual when buying a car, all was well until we got to final details. We noticed and complained about an "admin fee" , Keith told us multiple times that while he couldn't lower the price of the car that he'd "waive " this fee. We agreed to pay 1/2 of the shipping cost as well. We made a deposit and got the purchase contract overnighted to us. We saw the fee and complained, and again were told that it would be waived, it would all work out in the end. We signed & returned the contract as it was (big mistake). After we got the title and contract wise found the fee still in place. Contacted the dealer and Keith, only to be told we had signed the deal and that was it. We also have not had the cost of shipping disclosed to us. Total con job, as far as I'm concerned. Should we have signed the incorrect contract? No, in hindsight we were unthinking to do that... but apparently honesty is dead at BMW Kansas City South!
BMW of Columbia
BMW of West St. Louis