Out of towners - Out of towners
The overall experience was very good at H&H with our vehicle purchase, we would work with them again on another vehicle purchase - Hakim was great!
Top Reviewed Specialists At This Dealership
New Vehicle Sales Associate
Used Vehicle Sales Associate
Our first Subaru - Greens
We purchased a new Subaru Outback. My husband was thinking about the limited model, but, after test driving the touring model with the Navigation system, EyeSight Driver Assist Technology and other safety features , I was convinced that the price difference was worth it. Purchasing a new vehicle is never a quick process, but 4.5 hours seemed a bit tedious. Our sales person was quick to answer my questions the next day by email on various things.
Good experience - ahinkle52
We got excellent service from the call for the appointment to information what they were servicing.It did take a bit longer than we were told for the service, but we were happy with he result.
Surprise for daughter - MomsSurprise
Decided one morning to buy a used car for our daughter as a surprise. Since we have purchased several vehicles over the years from Copple we skipped shopping around because we trust their quality and fair price. That afternoon we found a perfect 2009 Impala on the lot. Gene Frees was great to work with on this purchase. I felt my questions were answered honestly and more amazingly although we were too late for the car we went to look at he found one similar and we were able to agree on a price close to our set budget. He also went the extra step in helping with the ruse we had created to surprise my daughter until we had to have her sign the papers.
New wipers - Shannon
Thanks for getting me new wipers right away! I didn’t have to wait at all! Always helpful and friendly! I’d go back anytime!
Great Service - shovelhead
All personal I came into contact with were very helpful and friendly, making sure I had coffee letting me know I could watch T.V., things like that. when they were done with my recall and updates they cleaned my vehicle before I left,
Great place!! - Dee
Sid Dillon is always a clean, respectful group.
They do outstanding job and look for any other problems the car might have.
Always do a great job
sales staff was grate to work with - DAVE@F150
Have been wanting to up grade to a newer truck for some time, had my F-250 for 18 yrs and 327500 miles was time to change, did a lot of looking and found what i was looking for and in my price range at Sid Dillon in Blair, sent an e-mail asking about an F-150, and was contacted in about 10 after sending it, Mat called me and we discussed the truck and was told he would have it sitting out front for me to look at the next day, when i got there it was sitting just like he said it would be, Found Mat and and he walked me out to the truck, got me a good sales rep Adam, went for a test drive, talked about the truck, cars, old and new, was made to feel like they did care about my experience no feeling of pressure at all. went in and made the sale. I love the truck that i got, rides grate, The staff was a gate pleasure to work with, and will be looking forward to working with them again when i'm ready to trade again. Thanks Matt Wagner and Adam for the grate experience.
Oil change - Ann p
I was able to get my oil changed on shower notice. I always go to team do my oil changes. They were able to schedule my service on short notice
Worst auto shop - zachattack673
I bought a chevy cruze a couple years back. I love the car salesman. But the service center is the worst experience i will ever have. My abs light is on and i have a reader so i know what the code is. I went there to see how much it would be to fix it and the guy that i always have to talk to didnt give me any information. He just gave me an excuse and sent me on my way. So i decided to to to another auto shop. And i told them the code, he looked up the code for me and told me how much it would be. I will never go to deteau service shop ever again. The guy i worked with answers the phone and is bald. If you have to talk with him. Dont. Talk to someone else.
Customer Service - king1954
John was very much like family he went above and beyond to help find the right car for us. He made our car buying experience an easy transaction and helped with how to use some of the technical features. I would highly recommend John to help make your car buying experience a pleasant one.
One of the best! - Jon Wade
I've been a "car guy" since I was a toddler and have done business with many car dealers in my life; Harchelroad's is one of the top two I've ever dealt with, and the other is a BMW dealer. After I decided to sell my M3 and that my next car would be a Corvette I started talking to dealers, and I dealt with a number of them all over the country until I met Dillon Harchelroad. He is by far the most pleasant, most knowledgeable Corvette sales person I've ever met, and I don't give praise lightly. To frame my comments, my boys and I restore classic muscle cars for fun, and we're fussy. We know and appreciate cars inside and out, so it's hard to "snow" us. Harchelroad's is the real deal.
I know I went overboard with questions of Dillon but he never faltered. He was patient and friendly throughout my extended analysis period and always came through with answers to my detailed questions. He even instructed his paint shop spray a color chip for me of their new Sebring Orange color so I could see first hand what it really looked like.
I picked up my 2019 Sebring Orange Corvette Grand Sport a few days ago and I couldn't be happier with my new baby and with my buying experience at Harchelroad's. The car was perfectly prepared and the paperwork was fast and simple. What a breath of fresh air; I'll be a customer for life.
First Time Buyer Life Long Cuseomer! - Billie J Trouba
The salesman did not pressure us into buying he just listen to what we needed and found us our Truck at a fair and reasonable price. Everyone was friendly and eager to help will definately reccomend them to anyone!
Service help - lovelace, fred
Christina Hogan was the person who helped me when I brought my truck in for service. She was super helpful and friendly. She explained every thing in detail of what needed to be done. Next time I bring my truck in for service I only want to deal with her.
service call - johnson
Marty Upton always sets a very reasonable time for me to bring in my car. When I bring it in he has the work done very effeciently and in a reasonable amount of time.
Rip Off - ChrisP
I would never go here again. They lied up and down to my wife in the service departments. Lie after lie and then they charged her a ridiculous amount. Stay away from dealers they will screw you any way they can. Especially if you are a woman.
Felt like I was scammed - GroovyGirl1975
I recently purchased a 2007 Mercury Mountaineer from this dealership. When I went in to test drive the vehicle the dealership had to jump start it, then it had the ABS/Traction lights on. I asked the sales person to look into it -- the reply that I got was that they turned on due to the jump start. I proceeded to ask that this issue be checked and repaired before I would purchase it. I was told that it would be remedied. I stated that I didn't want the light "just reset" and that I wanted it looked at, I was assured that it would be. When I returned to purchase the vehicle all "seemed" well. I got my new car and off I went. At no time was I informed about the other issues with the vehicle. I later found that the rear wider didn't work, the rear wiper cover was missing and the vent covers were missing on some of the rear vents.
A couple of days after the purchase the ABS/Traction lights came back on, I would have to turn off the car to reset them. I also was at my parents house, my children were getting into the vehicle when I heard a crash. I looked over and the passenger side running board was laying on the ground. I thank God that I wasn't driving when the happened because who knows what accident could have transpired. I placed the running board in the back of my vehicle and drove directly over to the dealership, I explained all the issues that I had, I was informed that I bought the vehicle "as is" and that they "can't fix everything". I was told that they would be happy to remove the other running board but I would have to come back later. I don't live or work in Grand Island so returning during the week is not a good alternative for me.
I have now been driving around with just 1 running board for some time, I have priced the parts that I need to repair the rear wiper and vents. At this time I can't afford to fix the things that are wrong. I am so disappointed in Dinsdales, I went there because I had heard that they were good -- boy was I wrong. I have 2 children that I will need to buy cars for, I can tell you I will not be going to Dinsdales to purchase them.
UPDATE as of 7/3/2017: My starter went out today. I know this can't be predicted but just seemed like another nail in the coffin.
Meyer no bull is nothing but Bull! - Sadcliff
We went to buy a 2013 Volkswagen golf from them and they also withheld that there was not a second key Fob and the entire time they gave us the runaround however my wife love the car so much we went ahead and bought it after we bought it I happened to look where the spare tire was and it was full of water I emailed the sales person Carlos back and ask him has the car been in a flood and he would not answer me and the key fob thing we had ask them during the pot buying process and they assured us that there was two keys however once we got the car they gave us one Fob and one key however you have to have a fob to get in the car we can’t do it with the key and they knew this The car was dirty they claim they were going to clean it up however they did not all they did was wipe off the windshield and left the rest of the car dirty these people are amazing they are the true meaning of a ‘shyster car salesman‘… And also we gave them a check for $1000 for the down payment they assured us that no mistakes would be made they would hold the check for one week and then cash it however they waited two days and cashed it they are very dishonest very dishonest people I would never buy a car from these people I wouldn’t ask my worst enemy to buy a car from these people ... yeah they’re friendly people there Grinning through their teeth as they’re ripping you off
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Few words - Bizz44
Writing to update my experience. I called Brent and they stood behind their product. Fixed my issues and I am now good to go. I would recommend them to anyone.
Friendly professional service from everyone I had contact... - Droge
Friendly professional service from everyone I had contact with. Salesmen worked hard to find what I wanted in the price range I was looking for and provided good service from beginning to close of the deal. Finance manager was professional and did a good job of explaining forms, etc.