Helpful salesman - Scott35Nel
Came in to weigh our options. Corey was personable and helpful and showed us some great options. Made the decision to wait a bit before purchasing. Will go back and see him again when we are ready.
Top Reviewed Specialists At This Dealership
New Vehicle Sales Associate
Our first Subaru - Greens
We purchased a new Subaru Outback. My husband was thinking about the limited model, but, after test driving the touring model with the Navigation system, EyeSight Driver Assist Technology and other safety features , I was convinced that the price difference was worth it. Purchasing a new vehicle is never a quick process, but 4.5 hours seemed a bit tedious. Our sales person was quick to answer my questions the next day by email on various things.
Great Service/Excellent Experience! - Byob
The Sevice Department staff was very personable, well trained, knowledgeable, and efficient from the time I made my appointment to completion of the desired service. The interior drop-off/pick-up lanes,
the counters, and the waiting/TV lounge were well organized, comfortable, and very clean. It was obvious that care and thought about the customer went into staff hiring/training and the design/maintenance of the facility;.
Surprise for daughter - MomsSurprise
Decided one morning to buy a used car for our daughter as a surprise. Since we have purchased several vehicles over the years from Copple we skipped shopping around because we trust their quality and fair price. That afternoon we found a perfect 2009 Impala on the lot. Gene Frees was great to work with on this purchase. I felt my questions were answered honestly and more amazingly although we were too late for the car we went to look at he found one similar and we were able to agree on a price close to our set budget. He also went the extra step in helping with the ruse we had created to surprise my daughter until we had to have her sign the papers.
Over the top always. - Coach
Customer service is first rate. Whether service or new purchase, the employees make you feel welcome, important and are 100% vested in YOU. Thanks Ben!
Great Service - shovelhead
All personal I came into contact with were very helpful and friendly, making sure I had coffee letting me know I could watch T.V., things like that. when they were done with my recall and updates they cleaned my vehicle before I left,
Few words - Bizz44
Writing to update my experience. I called Brent and they stood behind their product. Fixed my issues and I am now good to go. I would recommend them to anyone.
Great place!! - Dee
Sid Dillon is always a clean, respectful group.
They do outstanding job and look for any other problems the car might have.
Always do a great job
comfortable environment, friendly staff! - johnny48
We have been buying vehicles from Sid Dillon for 30+yrs. and have always had a great experience with this dealership. They are professional, courteous and helpful. We've never had a problem with them, so why shop anywhere else.
Oil change - Ann p
I was able to get my oil changed on shower notice. I always go to team do my oil changes. They were able to schedule my service on short notice
Hands Down the Best! - Melissa
Wow! Had, hands down, the best car buying experience of my life yesterday at DuTeau. Jim was respectful, genuine, laid back and made the process easy. We were in and out in just a little more than 2 hours--well worth the drive from Iowa. I feel like I got a great deal and I am excited to drive my little Juke! Thanks DuTeau!
DuTeau Experience - rthalken
I worked with Nate and Bobby to find and buy a used Subaru Forester that was in great condition. Everyone I worked with was incredibly helpful and I was completely pleased with my experience. They clearly care a lot about the customer’s experience. I would highly recommend DuTeau to anyone!
One of the best! - Jon Wade
I've been a "car guy" since I was a toddler and have done business with many car dealers in my life; Harchelroad's is one of the top two I've ever dealt with, and the other is a BMW dealer. After I decided to sell my M3 and that my next car would be a Corvette I started talking to dealers, and I dealt with a number of them all over the country until I met Dillon Harchelroad. He is by far the most pleasant, most knowledgeable Corvette sales person I've ever met, and I don't give praise lightly. To frame my comments, my boys and I restore classic muscle cars for fun, and we're fussy. We know and appreciate cars inside and out, so it's hard to "snow" us. Harchelroad's is the real deal.
I know I went overboard with questions of Dillon but he never faltered. He was patient and friendly throughout my extended analysis period and always came through with answers to my detailed questions. He even instructed his paint shop spray a color chip for me of their new Sebring Orange color so I could see first hand what it really looked like.
I picked up my 2019 Sebring Orange Corvette Grand Sport a few days ago and I couldn't be happier with my new baby and with my buying experience at Harchelroad's. The car was perfectly prepared and the paperwork was fast and simple. What a breath of fresh air; I'll be a customer for life.
First Time Buyer Life Long Cuseomer! - Billie J Trouba
The salesman did not pressure us into buying he just listen to what we needed and found us our Truck at a fair and reasonable price. Everyone was friendly and eager to help will definately reccomend them to anyone!
service dept - chevrolet1
Trent is very efficient at interacting with me as a customer. And I never have to wait long for an explanation on what the issue is when I have a service problem.
It's not worth it - Acaples
Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your pretty new vehicle serviced.
1) it is EXTREMELY rare for someone in the service area to answer the phone, which directs you to a call center who is unable to schedule many services, so they transfer thou back to the service center... who doesn't answer... transfer you to the call center...etc.
2)They will always tell you that one of your scheduled services isn't covered, when it is clearly written in your contract (this one happened today)
3) They won't really do the routine maintenance checks, but they will say they did (this was 6 months ago, the last time I took my car in). I brought it in with no washer fluid, when I got it back, still no washer fluid, but they had checked off that they had done it. I know, washer fluid isn't a crisis, but if they are willing to lie about something so small, how can you trust them on anything? This goes back to item 2... when I brought in my vehicle for service (4th oil change since I got it) , I called them out on the dishonesty about what services they had completed, and told them that I had marked my filters and made note of all the fluid levels. Funny, not an hour later, I received a call saying that I only have 2 oil changes under my contract, and they would have to charge for this one (the 4th).
Another example of this dishonesty... we pay the extra $ for the zaktech coverage, which is to be reapplied every 6 months when I bring it in for service. That is something you can smell no matter how much you try to extract the product.. yet the interior of my vehicle NEVER smells any differently when I pick it up.
4) they will promise you a loaner, so you make your plans for your day, and when you go to drop off your vehicle, they will act like they never knew you wanted one, and they just do happen to not have anything available, leaving you without a car to do the things you have planned for the day.
5) if they break something, they won't tell you. I had my acadia in for recall work which involved pulling the engine. When I got it back, it ran badly, and I noticed black powdered stuff on my wheels. I took it to a mechanic friend, and after looking at it, he informed me that a brake boot was broken, as were some mounts and my headlight. I went back to husker... they said .."we forgot, we dropped the engine when we were putting it back in your vehicle... we will fix the brake boot and the mounts, but the headlight couldn't have broken because of that, so you will have to pay $112 for us to replace it "
My husband and I have gotten our last 10 vehicles from husker because we loved our salesperson. He is no longer there, and after today we won't be either.
After the sale - TJP
If you want a dealer that will be there after the sale Huber is the ONE !!!
I do not want to go into a lot of detail but they have more than stepped up to the plate on 2 different vehicles and resolved what could have been nightmarish issues elsewhere with little aggravation on my part
Felt like I was scammed - GroovyGirl1975
I recently purchased a 2007 Mercury Mountaineer from this dealership. When I went in to test drive the vehicle the dealership had to jump start it, then it had the ABS/Traction lights on. I asked the sales person to look into it -- the reply that I got was that they turned on due to the jump start. I proceeded to ask that this issue be checked and repaired before I would purchase it. I was told that it would be remedied. I stated that I didn't want the light "just reset" and that I wanted it looked at, I was assured that it would be. When I returned to purchase the vehicle all "seemed" well. I got my new car and off I went. At no time was I informed about the other issues with the vehicle. I later found that the rear wider didn't work, the rear wiper cover was missing and the vent covers were missing on some of the rear vents.
A couple of days after the purchase the ABS/Traction lights came back on, I would have to turn off the car to reset them. I also was at my parents house, my children were getting into the vehicle when I heard a crash. I looked over and the passenger side running board was laying on the ground. I thank God that I wasn't driving when the happened because who knows what accident could have transpired. I placed the running board in the back of my vehicle and drove directly over to the dealership, I explained all the issues that I had, I was informed that I bought the vehicle "as is" and that they "can't fix everything". I was told that they would be happy to remove the other running board but I would have to come back later. I don't live or work in Grand Island so returning during the week is not a good alternative for me.
I have now been driving around with just 1 running board for some time, I have priced the parts that I need to repair the rear wiper and vents. At this time I can't afford to fix the things that are wrong. I am so disappointed in Dinsdales, I went there because I had heard that they were good -- boy was I wrong. I have 2 children that I will need to buy cars for, I can tell you I will not be going to Dinsdales to purchase them.
UPDATE as of 7/3/2017: My starter went out today. I know this can't be predicted but just seemed like another nail in the coffin.
Can't be trusted - hbkmh
I purchased a 2016 vehicle from Meyer Automotive. After the sale was complete I found out there was no keyfob or second key with the vehicle. In all the years I have purchased a vehicle there has always been a second key and any newer model always came with a keyfob. For this particular model a keyfob is needed to unlock or the alarm will sound if you use only the key. I tried discussing this with my salesperson and with the person I was told was in charge and they refused to help resolve the issue. They either knew it did not have a keyfob and deliberately withheld this information during the negotiation or did not know enough about the vehicle they were selling. Either one should be unacceptable from a dealer. They claim "no bull" but that is exactly what you get. Any person buying a vehicle would have a reasonable expectation to receive a second key and keyfob for models that require it. I will never work with this organization again and recommend that no one else does either. Complete disregard for the customers best interest. They then wanted to charge me over $150 and make me drive back to them (over 75 miles) for a $50 fob that took less than 5 minutes for a local locksmith to program. Eventually they agreed to send me a second key and two fobs with a voucher to have them programmed for $50. Regardless it was not a good experience and highly doubtful one they have learned from. I fully see them doing the same thing in the future. I was also informed after purchase that the vehicle may have been a repo meaning they more than likely got it through auction and made a lot of money on it yet wanted to hassle me for the keyfob issue. I also asked to speak with the owner on three separate occasions and was never allowed that opportunity. Meaning either the owner condones this type of behavior or is oblivious to it and neither of those are acceptable as well. I have grown to hate even looking at my vehicle because it reminds me of this experience and hope to sell it as soon as possible.
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Friendly professional service from everyone I had contact... - Droge
Friendly professional service from everyone I had contact with. Salesmen worked hard to find what I wanted in the price range I was looking for and provided good service from beginning to close of the deal. Finance manager was professional and did a good job of explaining forms, etc.