Used SUV - Kim
Haben and the team were great to work with. We appreciate the work they did to get us in the vehicle we wanted, no issues with our trade in and taking care of some of the additional work that was needed.
Top Reviewed Specialists At This Dealership
Internet Sales Associate
Purchased a 2018 Compass Latitude 4 x 4 - HappySmiles
I had a very nice experience! My sales person Nate Sugarman was very welcoming and knowledgeable. It's was exciting and the deal was done!!!
Great service - Dacapt
The work scheduled was recall items. I also requested an oil change. The work was supposed to be
At least 4 hours. I was surprised when it was finished in 2.
Jeep :) - Jeepers
It was a pleasure purchasing our jeep from Frank at Chapman. Everything was smooth from start to finish. Bought a good jeep for a good price.
Customer Care Manager
Amazing - Tylersknepp
Everyone that helped us was amazing. Hiram and Freddy were able to work hard to get our price where we wanted it. The staff was friendly and kept us updated throughout the whole process.
Awesome customer service - Bheb090515
Andrew cruz gave me an awesome deal. Much better than my old car. My kids like it so much. Thank you so much andrew for good customer service.
Personal Sales Consultant
Fernely Nevada CDJR dealership - SLMBRP
My husband & I shopped @ all of the dealerships in Reno-Carson area for a new Jeep. I wanted a Jeep, however I didn't want the payments on a nicely equipped Grand Cherokee. As a result, I was moderately interested in finding a new 4x4 vehicle. The TV advertisements on Jeeps in Fernley CDJR got my husbands attention. In Fernely we were shown a variety of new Jeeps, but none really got my attention. Marcus finally showed me a attractive looking 2014 Grand Cherokee Overland, fully equipped with 22,000 miles on a 5.7L HEMI engine. It was emasculate, & well taken care of by the previous owner. Reyes & Robert Heslop got my asking payment with life time warranty. Thank you Marcus for the find I was hoping for, and Reyes & Heslop for the low interest rate deal!
Very relaxing and smooth process - Britt86
Our salesman was amazing he wasn't pushy and he walked us threw everything. He couldn't have been more helpful if he tried. They got us the price and payment we needed. Couldn't have had a better experience.We purchased a truck at the reno dodge and had some problems.. Way BETTER then Reno Dodge!! Ask for Robert Mezzie he will take care of you.
2019 Ram 1500- SALES COULD HAVE BEEN BETTER - Ram
Great - but could have done a little more
I originally bought a Black 2019 Ram 1500..the AC did not work, they gave me a loaner for the day and said they "fixed it and that it just wasnt charged" which I figured was BS on a new vehicle..took it home and the next day, NO AC..asked for another Black one, they said we didnt have one, so switch has to a dark gray..tmqhile in detail there was bed liner overspray all over the door..they said they could get it off, but I know the paint and clear coat would have been compromised...there was another dark gray in the showroom with bigger tires, I asked "well make me a deal on that one since this is my 3rd try..they said they cant and that they were ready losing money, which we all know is BS..I feel I should have been given either more off or something in return for being there 3 day and going through 3 different trucks..I stuck with you guys instead of going to a different Ram dealer and would have appreciated the return gesture..
Rude manager / limited inventory - joemama69
I haven’t been treated so rude at a stealership in years. Salesman wasn’t bad besides badmouthing previous customers to me during the test drive. The sales manager however will cost this stealership a lot of business. A rude kid who has no business sense and acts as though the customer works for him. He obviously has it backwards as there are several other Dealerships in the area selling the same vehicles.
worse service ever - pahrumpian
The service department is the worst I've ever seen or heard about the co-owners grandson is head of service department and is arrogant and argumentative I've had property stolen from my vehicle degreaser used on the front of my vehicle when washed and when I said something about not putting it on my vehicle I was told that he the service manager the grandson had been doing it since he was 12years old that doesn't make it right
Chapman Chrysler Jeep
Chapman Las Vegas Dodge Chrysler Jeep Ram