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I have been a customer for buying and having my car... - SteveInNH
I have been a customer for buying and having my car serviced at Bonneville & Son for many years now. Nick Alley has been my service advisor the whole time. He is always 100% on point with any service I have had done. He is extremely friendly, knowledgeable and organized. I have never had a bad experience in dealing with Nick. He is definitely a huge asset to Bonneville's service department and a big reason I just bought my 6'th new Ram from Bonneville & Son yesterday. Thanks Nick for everything you do. I definitely appreciate you!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
The salesman, Bob Rayburn was very knowledgeable and... - eewilson
The salesman, Bob Rayburn was very knowledgeable and quick with answers of questions I had.
He was also very courteous at all times. I have been doing business with Bob for twenty plus years and will continue.
Service department was extremely competent and reliable... - Johnitv
Service department was extremely competent and reliable every time I used them on my Durango. Sales staff are pleasant an not aggressive. Facility is top nothch.
Just leased my 13th or 14th vehicle. So many I’ve lost... - janejeep57
Just leased my 13th or 14th vehicle. So many I’ve lost track! Very easy transaction.
A great experience as always. I’ll be back in 3 yrs!
I just purchased my first car through them yesterday I... - aiangel12
I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the restroom and apologized overall I had a great experience.
Excellent team got what I wanted and was in and out... - Jethro44
Excellent team got what I wanted and was in and out
I purchased my Honda HRV from here back in February. A... - annie.noyeshyde
I purchased my Honda HRV from here back in February. A week later I was having issues with it starting and finally after THREE trips to a Honda dealership they were able to figure out what was wrong and fix the issue, which Keyauto very kindly took care of. The only other issue for me is the car didn’t have a new sticker on it; when I asked if they could put a new one on I had the choice of going to their sister dealership in York. I live in Maine so I chose to do that because I was told they also check emissions so I wouldn’t have an issue. After making the appointment and driving an hour there for my new inspection sticker, I was told they could not do it because they aren’t equipped to check for emissions testing! A bit frustrated with the misinformation, I would’ve just saved my time and had them put one on before driving off the lot.
But overall, my initial experience of going in and purchasing my vehicle was great. Aristedes was super friendly and helpful with all my questions!
LOANERS are nice cars, but disgustingly dirty! Human and... - yogi21
LOANERS are nice cars, but disgustingly dirty! Human and pet hair everywhere, slobber on windows, floors are a mess- fingernails !! Took wipes to steering wheel and they turned black! GROSS both times I needed one.
Forget being cleaned for Covid, how about basic cleanliness?!!
No wonder the detailing was poor.
If you need service, I suggest you wait or get a ride from a friend.
Better yet, demand a cleaned car! Don't accept the standard "sorry about that" excuse I got.
THE worst dealership I have ever dealt with (and I have... - KBC
THE worst dealership I have ever dealt with (and I have dealt with a LOT of dealerships!). We put a deposit on a car, notified them the next morning that we would not be purchasing the car. They are now refusing to refund the deposit. I won't bore everyone with the details, but I highly suggest people go elsewhere.
they did good as always.. No complaints. Fair price.... - rlg8734
they did good as always.. No complaints.
Fair price. Dave was great as always.
DO NOT GET SERVICE FROM THIS DEALERSHIP. Dealer had my... - Samnelson3414
DO NOT GET SERVICE FROM THIS DEALERSHIP. Dealer had my vehicle for 4 months. Only called me twice to tell me I owed them money. I had to call multiple times, leave messages and contact the GM for a response. They did provide a loaner (that was provided after a month). Towards the end they told me I needed to pay them for 2 batteries (that were functional when arrived). They finally replaced the batteries with the cheapest version available. The batteries were an icing on the cake to to a 4 month blackout in communication. Now, after the battery debacle I have recieved the truck back from them "cleared"... yet now it leaks oil. I brought it back to them and they fixed an O ring. Got it back for a second time with a note in the service records "small leak from oil pan". Now, on the second trip it is leaking so much oil (still from above the oil pan) that it has sprayed all over the front axle and onto the brake assembly on the driver's side. I will be going to a different dealership due to their incompetance.
Honesty would help them greatly in their business... - ABC123
Honesty would help them greatly in their business practices. Will never return there ever again.
Me and my wife purchased a 2006 crysler pacifica from... - whitetail
Me and my wife purchased a 2006 crysler pacifica from this dealership, at 26,000 miles we brought in for engine this was a thursday Friday the called and said it would be done monday I was going away for weekend and my wife needed to transport my children so I asked if they could supply us with a car and they said no but come to find out after an hour they said we had extended warranty and they would cover a car until car was done maximum $35 a day monday came and we called and they said maybe tuesday then they called and said it needed a new engine a couple more days go by and they keep saying they are having trouble getting engine from wisconsin. At 5:00 Friday evening they call and tell my wife it would be done in a few more days but she was going to have to pay for rental that the warranty would only pay five days and we had the rental going on eleven days now and they said that was the way it was if they had told us we only had 5 days I would not have been happy but would have returned it at 5 days. The service guy said to me that we had to pay then he told me he made a call to try to get crysler to pay and they said no he said that was above and beyond what he had to do (another mother Theresa) So then I contacted the president of 1400 Andy Costello nothing but a liar told me he would take care of rental and never got back yo me after I called and left messages and email for three days, when they called back to say car was done after 2 weeks they said we could not pick up our car until we paid the other 8 days of rental so I told John aka mother Theresa that Jon Castello was going to take care of rental he said hold on and got ahold of him in one minute and said Andy aka the liar said it was our problem funny he got ahold of him in one minute when I tried for 3 days. I told them we buy alot a crysler vehicles in my family and told them we were going to switch to gmc they said that is your decision all over $250.00 great dealership they lie to you and offer no help all they kept telling me is that crysler was paying for engine and we didnt have to wow that is nice of them since it under warranty and faithfully serviced by them. John told me no dealerships cover a rental for service so I told him I just bought a gmc sierra that will give me a rental if my truck is in for service for any reason also they will give me a vehicle of equal or greater value then he did not know what to say I was going to buy 2009 dodge ram but bought gmc instead because of the treatment I got from 1400 motors. Finally I did get the rental payed for by crysler and they aggreed with me. Do yourself a favor and dont buy from 1400 motors Nashua,NH they are nothing but liars and cowards and once you buy vehicle they dont care about you from the president on down!!!!!!!!
Incredible! - Lace611
Want a purchase experience you're comfortable and confident in? Michael Maroules is the person for you. At Crest Michael took great care and showed immense respect during my latest purchase. He and his team are not afraid to work for their customers and he genuinely created the best experience possible. I couldn't think of purchasing through anyone else again.
I highly recommend this dealership. We were traveling... - Denise Y
I highly recommend this dealership.
We were traveling from Greenville Maine to our home in Connecticut. We stopped in Kittery and realized our 2018 Jeep Grand Cherokee was leaking transmission fluid. Since it was Labor Day no dealerships were open for service. The following morning we called Key Chrysler's service department and explained our situation. They told us to have the car towed to the dealership and they would see what they could do....they already were booked for the day. The car was towed to Key Chrysler at 9:00 a.m. My husband talked with them at 11:00 a.m. and they had managed to find the problem and told us they would have it fixed by 1:30 p.m.
They not only found the time to diagnose the problem but also fix the problem. We were able to get back on the road by 3:00 p.m.
Key Chrysler's service department went above and beyond in my book.
These people have no idea on how to treat a customer!... - Cowboy
These people have no idea on how to treat a customer!
They like to pressure you into something you didn’t want. I was there for hours and they wouldn’t stop till I purchased the truck! It wasn’t the color truck I wanted and it gobbles gas !
I took it to another dealership to trade it for something I wanted and they would only give me $41,000 for a $54,000 truck that I’m paying for! They are very Crooked plus the tires they took off to put the big tires on they never gave them to me and they where on the window sticker and they sell them on Craigslist for $800 ! Then they said they would throw in running boards lol they where also on the window sticker they took them off and was offering them to me like I was getting a great deal ! Lol just don’t buy from them save your money and find an honest dealership if there is any.
Wouldn't honor previous deal after credit was pulled TWICE - reggie11
Had a deal worked up on a Ram 1500 but wasn't able to test drive the truck until the following week. Drove the truck and had a deal in place so I submitted a credit app and then when I verified the deal one last time they said part of the deal was not included anymore (making my last lease payment on my current car). Said that was a one day offer to get me to buy the truck last week (same month though) and they wouldn't honor it. This was done after they pulled my credit so the deal fell through.
They also pulled my credit TWICE. I have Tier 1 credit so there was no need to pull my credit twice. So now I have two hard inquires on my report on the same day for a deal that fell through because they wouldn't honor part of the deal from the previous week... Not happy at all
In New Hampshire
Bonneville and Son Chrysler Dodge Jeep Ram