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Rick Goulette is a complete service and sales provider! - Gail R. Athas
Love the service I have received from Bonneville since I started leasing back in 2014.
Rick Goulette has been an incredible help in answering any questions during and AFTER the sale. Imagine going for an oil change and having an issue... you call his cell... he takes care of it!!!!! Now THAT IS SERVICE!
Rick is definitely the service person I WANT when I lease a Jeep. AND--I have with HIM 3 times so far!
Thank you RICK! And, Bonneville... you all have made my JEEP lease easy and Carefree!
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Exceptional FAST Experience!! - Jordan F.
Clayton was more than knowledgable on my purchased vehicle! He made the process very fast and very easy! Answered all questions throughly! Would 100% Recommend!!
Business Development Manager
We are new customer of Auto Serve. We purchased a 2020... - Sue
We are new customer of Auto Serve. We purchased a 2020 Nissan Rouge. Eric gave us a tour and showed us the service dept. Eric took the time to go over the Nissan that we purchased. We will recommend Eric and Auto Serve to friends and family.
James went above and beyond my expectations - knattie213
I recently purchased a vehicle from Key Lebanon & cannot say enough positive things to express my gratitude.
When I found the Jeep online that I was looking for, I was a little nervous on the drive there because I do not typically like or trust salesmen. Then I met James. The minute I met him I liked him right away. He was so down to earth & welcoming. James went above and beyond my expectations. He told me all of the little things that dealerships usually don't and added a human, not the typical robotic, factor that I appreciated.
The Jeep I purchased was missing a bezel on the front & when we brought it to his attention, he not only ordered it right away & paid for it himself, he had it sent right to my house.
I would truthfully recommend buying any vehicle to anyone from Key of Lebanon.
Thank you Key Auto & thank you James!!
Best dealership experience I've ever had! - Moosetav
Whereas many dealerships are focused on selling you the most they can, our sales representative (Brandon) was very focused on finding the perfect vehicle suited to our needs. The entire staff was exceptionally friendly and accommodating as well. I would highly recommend them to anyone looking for a new vehicle or an upgrade from their current one!
Thank you, PCCD! You Rock!
By far the easiest and most hassle free new vehicle... - ItsAllGood NH
By far the easiest and most hassle free new vehicle purchase ever. No pressure... no haggling... great price... excellent customer service. Brian and the team at Keene CJDR are awesome. 8-)
Good overall experience. Except the survey requirement of... - dondriscoll
Good overall experience. Except the survey requirement of a minimum of twenty five words made me not want to take the additional time to complete it.
Great experience all the way around. No pressure; quick... - pconway12
Great experience all the way around. No pressure; quick and easy process. Will happily come back in the future! We had a specific vehicle we were looking for and our sales associate Alicia helped us work out a great deal. From start to finish they made it a great experience.
Lucy is awesome to deal with, also Mike. They both care... - fisherjeffrey9
Lucy is awesome to deal with, also Mike. They both care about my jeeps needs, they're both knowledgeable within the scope of maintenance and vehicle requirements.
First i went to Berlin city group it was a total... - gerryjeff64
First i went to Berlin city group it was a total nightmare service advisor Damon Ruel lies an fairytales sent me out the door confused an disappointment NOT GOOD,,then i went to crosstown jeep Ram service advisor Joe Monahan took care of my problem an l left there with a smile on my face,,,,,,,,,,amen
Berlin City was a very easy dealership to work with. They... - Nick
Berlin City was a very easy dealership to work with. They have me exactly what I wanted for my trade in and made sure I got the best deal on a new vehicle. John was an excellent salesman who worked within my timeframe and got me in and out.
Took my car in for a diagnosis on some noises that it was... - tpirob
Took my car in for a diagnosis on some noises that it was making. Within a very short amount of time they came out and said that it was the transmission and that it was on the “verge of failure.” That was almost 3 months ago and the transmission hasn’t failed yet.
The actual problem? An alternator with shot bearings, and a bad wheel bearing.
Had I taken the word of their “factory trained technicians,” I would’ve ended up paying thousands of dollars for a repair that only cost a few hundred.
On top of that, I was charged $100 for this diagnosis.
I don’t know how their sales department is but as far as the service department, I would stay away.
Very disappointed with the server at this dealership - Matt
I have been bring my 2014 Jeep Cherokee Trailhawk to this dealership since it was new which now the vehicle has 108,000 miles. I brought the Jeep in for service in January of this year for a loud grinding noise coming from the brakes. I had since January brought it back '5' separate times for the same issue. Each time that I picked the vehicle up from the dealership and drove just down the road I had to turn around each time because the issue wasn't resolved. Each time I have picked up the vehicle I was notified by the service manager that everything looks good and there is no sound. I would turn around each time and have the service manager ride with me in the vehicle and every time it was stated that "I didn't hear that when I drove the car, it's not supposed to do that". I was then after the fifth time having it serviced that the Jeep is safe to drive though the brakes are not stopping the vehicle.
Very bad dealership! Bought a jeep renegade there . And... - nhi3785
Very bad dealership! Bought a jeep renegade there . And besides being overcharged for it. They sold it to me knowing it had problems. They also don't want work on it . Which proves my point. Dont buy from these guys!!
Great buying experience! - annep135
I searched for 2 weeks for a very particular work van. When I saw that Allen Mello Dodge had what I was looking for I contacted Colin Grinnell, the used car manager. He answered all my questions and was extremely pleasant to work with. Upon arrival at the dealership Collin introduced me to Andrew Alves who also took the time to show us the van and handled the buying process in a timely and efficient manner. I would also like to give a shout out to Tony Salas who arranged financing and handled the final paperwork. This is a great team and I couldn't have asked for a better buying process.
Incredible! - Lace611
Want a purchase experience you're comfortable and confident in? Michael Maroules is the person for you. At Crest Michael took great care and showed immense respect during my latest purchase. He and his team are not afraid to work for their customers and he genuinely created the best experience possible. I couldn't think of purchasing through anyone else again.
Wouldn't honor previous deal after credit was pulled TWICE - reggie11
Had a deal worked up on a Ram 1500 but wasn't able to test drive the truck until the following week. Drove the truck and had a deal in place so I submitted a credit app and then when I verified the deal one last time they said part of the deal was not included anymore (making my last lease payment on my current car). Said that was a one day offer to get me to buy the truck last week (same month though) and they wouldn't honor it. This was done after they pulled my credit so the deal fell through.
They also pulled my credit TWICE. I have Tier 1 credit so there was no need to pull my credit twice. So now I have two hard inquires on my report on the same day for a deal that fell through because they wouldn't honor part of the deal from the previous week... Not happy at all
In New Hampshire
Bonneville and Son Chrysler Dodge Jeep Ram
Sr. Sales Consultant
General Sales Manager