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A very good dealership all around. Great staff, very... - Shrinav
A very good dealership all around. Great staff, very courteous, professional and timely. I had an experience for service and Monika was the best service advisor I could ask for.
Cheers guys, keep up the good work.
Top Reviewed Service Specialists At This Dealership
Client Relations Manager
I get my car regularly serviced at Circle BMW they are a... - beastegrl2
I get my car regularly serviced at Circle BMW they are a great dealer to buy from and to get BMWs serviced at. I also purchased my extended warranty from Circle and would also recommend that to any customer. Overall excellent service and parts department! Jake Bowers in particular is amazing!
The entire service appointment went well from scheduling... - rickwnelson22
The entire service appointment went well from scheduling the date, appreciated arrival, actual service on my X3, excellent communications with the Service Rep, and my car was clean when I go it back.
Customer Service Advisor
Justine is my go-to service advisor every time my car... - jettie1767
Justine is my go-to service advisor every time my car needs work. Very easy to talk to and does the job done. She’s handled the servicing of all the cars I’ve bought from them and every single time, she does a great job. Thanks, Justine!
BMW Product Genius Team Lead
Service Appointment Coordinator
Bought a Certified pre-owned M4. Ramon Moreno was... - Devans909
Bought a Certified pre-owned M4. Ramon Moreno was salesman. He was a pleasure to work with. He went out of his way to make this deal go as smooth as possible. He worked to get a amicable price for the vehicle. He was extremely polite and kept me well informed through out the entire purchase process. Can't say enough about Ramon, he is a person of integrity and honesty. He was upfront with all information on the vehicle and there were no last minute price increases. I would buy another vehicle from BMW of Tenafly because of the way the deal was carried out from beginning to end.
Finance manager Sean Muhammad also was of great assistance. He explained all of the available extended warranties available with no sales pressure and made the day of purchase to go expeditiously. First time buying a vehicle that when I left the dealership I was completely satisfied.
Jin Yoon was very informative throughout my services... - Petercoop868
Jin Yoon was very informative throughout my services appt. From a current video inspection of my car to getting my car washed. Drop off and pick up was a breeze! Highly recommended.
I always have wonderful experience every time I visit BMW... - Queenie
I always have wonderful experience every time I visit BMW Turnersville. Theo & Frank Davila their been helping for my diagnostic check , maintenance service, repairs, . Recently I just had big repair for my SUV . They very helpful too it’s come pricing for discounted parts and service and there always tried their best to help to accommodate all their customers, to get loaner while my car being repairs . Theo and frank thank you very much for helping me again . I do really appreciate it .
What an unforgettable experience w/BMW. I went in with... - Coco
What an unforgettable experience w/BMW. I went in with family looking for just a test drive and walked out with my very first BMW! Everyone in the building appear very professional , friendly and knowledgeable. I would highly recommend to friends and family. My representative’s name was Carl but towards the end of the sale he became known as our JBalvin . Great work Carl! I’m officially in!!!!!
Very disappointed in the communication process. Vehicle... - anonymous
Very disappointed in the communication process. Vehicle was dropped off for an oil change which took two business days to complete. Unable to get through to a service representative for a day. Called multiple times without success.
My X3 needed an oil change and I had some concerns about... - ldeyoung5k
My X3 needed an oil change and I had some concerns about other warranty related issues. I dealt with Chris F. in service and he was absolutely fantastic to work with. They had my car picked up and returned to me and communicated with me throughout the process. I highly recommend anyone to come here and get their vehicles services. Customer for life! Thanks Chris and team for the 5-star VIP service!
All staff were great. Loaner car was waiting for me when... - tump26
All staff were great. Loaner car was waiting for me when I drove up to Service garage. Nicole my service coordinator was friendly, polite, and always smiling. Video assessment car provided and elections of what services to do was sent to email, although I’ve suggested text. It’s expensive but if you’re like me and peace of mind and convenience are priorities, it was a great experience.
I would not buy a car at any other dealership. Donna Is... - MicCimi
I would not buy a car at any other dealership. Donna Is the best sales person. Not only can I count on her honesty and integrity, but she knows her cars. I have bought 8 cars from her over the years. And will buy my 9th from her as well. Also, they have a great service department. Jason rocks.
Worst place to fix your BMW. If you lease anything better... - V
Worst place to fix your BMW. If you lease anything better than stock 3 series stay away from this place you will end-up paying your lease amount and drive the cheapest car they on the lot for weeks. They short on mechanics and even simple repairs will take them weeks to finish.
An absolutely awful experience. After being quoted what... - j878
An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing.
While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.
MY wife owns a 2018 X3 which requires new breaks. BMW of... - CD
MY wife owns a 2018 X3 which requires new breaks. BMW of AC could not get the wheel locks off. Two weeks ago she was told by the service department that equipment was ordered from NY to remove the lock. After numerous calls a week later she was told the equipment had not arrived. Now 2 weeks later she has not been contacted regarding the job. Poor communication, service and consideration. This is the 2nd bad experience here. Not sure how or why this would be a standard of service in anyone's mind.
Diana Lynn shoots straight from the hip; but, with a... - Kat M
Diana Lynn shoots straight from the hip; but, with a grace and authenticity that makes her so approachable!
I really appreciated her patience and I’m thrilled with my purchase!
Amazing Experience - Malcolm J Law
I did not purchase a car at BMW of Newton, but I did bring my BMW for service there and was amazed by the effort and attention to detail they put in to every customer they have.
Trevor with the service center was outstanding; keeping me updated every step of the way through a hectic situation.
Definitely will be buying a car from BMW Of Newton in the future. A+++++ service
Thank you for everything
Excellent - Doris Ragins
The service staff and technicians are very friendly, polite and professional. Gaberiel my service technician and Marc DeAlmeida, Assistant Parts Manager treated me with the upmost courtesy and respect. I am a senior citzen.
Great people, horrible experience though. After... - JustAnotherBadExperience
Great people, horrible experience though.
After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly.
At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience.
But it gets better..
After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.
In New Jersey