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Excellent Service - volkan.manga
As an expat just moving to NJ, I had a complex situation. Everything went smooth, in line with our discussions without any surprises. Team was very open engaging and willing to help and they did their best to make things happen. I am very happy with the purchase so far thanks to Paul and Kevin.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great service!! - gutierrb
Dom was great in handling all aspects of the transaction. I would definitely recommend him to anyone looking to buy a new or used car.
Al the financial process was also straightforward. Both guys are reliable. Thanks
Sales and Leasing Consultant
Senior Sales Consultant
Pleasurable - Dwight Cooke
Chris' no pressure professionalism and knowledge of the your product as it related to my
needs made my car shopping experience at Prestige Volvo a pleasure. I will have no problem recomending Chris and your dealership.
Sales and Leasing Specialist
Great Experience - Noreen
Very good experience with Kundert - George Miranda was wonderful to work with, he really seemed care that I got what would make me happy as opposed to just making a sale. He was very knowledgeable about the car and also how it compared to my present Mercedes. His follow up is excellent as well. I also worked with Marc Butofsky who was great!
Great Dealership - maryn
Everyone at Volvo of Edison is professional, friendly and helpful. Jason was great to work with. He was honest, knowledgeable and friendly, and not at all high pressure. He even did his own internet research to save us money. I am so glad I decided on buying a Volvo through this dealership. From beginning to end, it was a great experience, and Jason is a great sales agent to work with. Rudy and Jose also made it a great experience.
My service experience - JIMANDRUTHANN
Took my car in for the 10,000 mile service with two other concerns. John was so professional, and Kayleigh was very helpful. It was also nice to see our salesman, Max, again. All my concerns were addressed, easily the nicest experience getting my car serviced ever! Thank you all
normal service - DLOWING
We have been having our Volvo's serviced here sence 1993 when we bought our first Volvo a black 945. The service is the BEST !
Top-rated Service - jackie8
Paul's Motors is the only place I would take my Volvo for servicing. I needed a headlight replaced (decided on replacing both, fearing the other would fail soon). I was surprised at how quickly I was in n out. Thank you for your prompt service.
Great Service - NYPauly
I’ve been using this location for years when it was Kundert Volvo, but have had three service appointments since Prestige took it over. Claus is one of the ex-Kundert employees who is still there. Drop off was easy and car was ready ad promised and cleaned up like new. Claus called me about some additional recommendations on my 50,000 mile service with good detail on why they were recommended. This was done with no hard sell. I took a look around the sales area and it’s the same vibe - people willing to help but not following you around the show room trying to close the sale. My kind of dealership.
Earning my Trust - Jeff Sandler
As someone who holds the unique distinction of, after waiting 5 months for its delivery, and then returning one of the first XC90’s delivered by this dealership under the Lemon Law, I immediately learned how there is real muscle, empathy, caring and concern behind their slogan “Where Relationships Matter.”
At that time, Dennis was the service adviser leading the charge with numerous others involved, each demonstrating the best testimony anyone could every want or expect from any business.... a common level of customer commitment.
Based on his performance Dennis’ career trajectory to General Manager is no surprise as, along with owner Judith, he sets the tone and experience for what most customers remember the most, best or worst about any car dealership… their service experiences!
Against that backdrop, I feel compelled to share my most recent experiences with and thoughts about my current adviser, Kellon.
He’s always been helpful, responsive, knowledgeable, but it’s been he’s performance over the past several months during which my 2nd XC has needed major work where Kellon has always done the right things to make me feel good about paying a premium (more $) for work done in your shop. He repeatedly earned and re-earned my trust, confidence and respect.
When he couldn’t compete or justify the added costs he acknowledged the best thing was elsewhere while providing guidance and caution to assure a job properly done. And when work done in his shop was in question, his proactive responses made me realize not only is he genuine asset to his customer, the dealership and its slogan, but that he’s got the same potential that I experienced with Dennis many years ago.
People come and go, business climates change, sellers and buyers become jaded, but the character of this dealership and its service has remained a constant thanks to the qualities and effort folks like Kellon & Dennis bring to the party.
Manasquan Volvo has absolutely the best service team! - Gsorbo
Norman was easy to work with, understood what we needed done and had the work done perfectly. He was polite, courteous and had a terrific customer service attitude.
Simply Awesome - JohnPArndt
First, My family and I have been Red Bank customers for over 20 years. Best dealership hands down. NO GAMES!
Peter Comito is my go to guy at Red Bank and he always does the right thing for me. New or Preowned, does not matter, he always gives me 110%.
As for my certified preowned car. It feels like new. If you want the best buying experience ever, Go to Red Bank Volvo.
Thank you Peter Comito and Duane Washington.
Internet Sales Staff Lies to Customers - Jillian Coloe - Coloe Lies
Calling to confirm (after several email exchanges and telephone conversations with Jillian Coloe), that a specific vehicle was available, I was assured by Jillian Coloe and her sales manager less than 24 hours before visiting dealership that the vehicle was in stock. Coming from Philadelphia (1 hour drive), I wanted to be certain that I wasn't wasting my time. Upon arrival, Jillian Coloe handed me off to another salesperson who told me that the vehicle I came to purchase was being test driven by another customer. Less than 20 minutes later I was told that the vehicle had been sold the week before. Jillian Coloe was too much of a coward to respond to my request to come out of her office and explain why she blatantly lied to me.
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