Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
I recently purchased my second BMW from Leith. I've... - Epi_one
I recently purchased my second BMW from Leith. I've always been treated well by Leith BMW and Ales was a pleasure to deal with on this purchase. He was patient, informative, and most importantly to me, showed that he valued my business. It was truly a pleasant experience buying my current BMW. I now look forward to continue to receive top notch service just as I have for the past 10 years. Thank you, Ales, and please pass along my thanks to the service department, especially Jermaine who has been a wonderful service advisor for as long as I can remember.
Top Reviewed Specialists At This Dealership
I was passing thru W-S in my Tesla, on my way to... - tarheeltoni
I was passing thru W-S in my Tesla, on my way to Greensboro. My charge was too low to get home so I stopped at the closest charging station, Flow BMW. Right after I pulled in Eric D. (a relatively new employee) walked up and offered his assistance. I didn't have a Charge Point card, so Eric led me into the sales showroom where a sweet lady, "Bonnie", offered to lend me hers without hesitation. The Charge Point station on the lot was a bit slower than the one inside the Service Center and by this time a space had opened up. Eric then led the way and hooked my Tesla up inside, where it was nice and warm. Already super impressed by their customer service (even though I'm not (yet) a customer), I then met Nikki S. Nikki is their BMW Service Advisor. We easily struck up a friendly rapport which helped to pass the time. It took a while to charge the car, so I had time to meet Jason, Kenny, Michael and Corey. Corey or "Potts" as they called him, retrieved his phone charger from his car and let me charge my phone while I waited (are these folks for real?!?). Did I mention I was in a Tesla, not a BMW? Nikki noticed on a couple of occasions that the charge had stopped working. Jason, was also as nice as he could be; he even asked if wanted Dunkin Donuts or coffee. There was a comfortable lounge area between the Service Center and the Show Room. I visited it a few times, was given a bottled water, offered fresh coffee and then I saw it (I can't attach a photo??)... before me was the sweetest 8 series BMW 2-dr coupe I'd seen to date...WOW!
I learned this morning that it sold last night. Not surprising! But if I was in the market for one, I'd bet my paycheck they could get another in, pronto. :D
Back in the Service Center, a Service Technician even came out and took a look at the charging connection between my car, my adapter and their charging station! :-o :D Everyone agreed that it appeared to be my adapter.
It was really slowing the charging process down and by this time I was going to hit some serious traffic on the way home.
All of the employees I met were incredibly nice. I don't think I've ever experienced better customer service, and particularly not in a service department, and even more particularly since I was driving a Tesla, NOT a BMW.
I was taken great care of during my afternoon stay at Flow BMW of W-S and feel like I made a few new friends in the process.
I would like to give a shoutout to Josh Kinear, the Service Manager (whom I did not get an opportunity to meet). He clearly has a talent for recruiting incredible people, and a testament to his management style is how happy everyone I met seemed. They all appeared to love their jobs! How REFRESHING!
There is no question that when it's time to trade my Tesla, I will be visiting Flow BMW of Winston-Salem. To me, the most important aspect of owning a car is the Customer Service and Service you get while owning it.
Oh- and the 4:00 traffic wasn't a problem, as they are located less than 2 min. off I-40! Location, location, location!
THANK YOU FLOW BMW of W-S for a stellar experience! I'll see you again.
I have thoroughly enjoyed my experience with this... - christopher simmons
I have thoroughly enjoyed my experience with this dealership. I had lost faith in BMW after a terrible experience with another dealership in Raleigh, but I am so thankful to have been led to South Point. They have the best all around staff, from Curtis (GM) to Kenny and Harold (Service Advisors) all the way to Felix (Tech). I feel confident I am getting the best service available when I visit.
I have bought several cars from here, and plan on many more purchases in the future. Typically, when you go to dealerships, you get the pushy salesman and the finance guy that want’s you to pay for every add on available, even if you don’t need it. But with William (Salesman) and Jon (Finance), I felt completely at ease. I never felt pressured into anything and felt confident that any questions I had they would give me a straightforward answer.
If you are looking for a car and aren’t sure where to go, give them a try. I give them five stars, hands down!
Simply professional!This was the best experience I have... - JuanJohn
This was the best experience I have ever had in 50 years of buying autos for both my family and my business. For the first time I actually believed that the salesperson (Alan Shapiro) and my own interests were aligned. This no BS approach was not only appreciated, it is rare in this industry. I will run (not walk) to find Alan when I need a new vehicle.
The experience of purchasing a beautiful BMW was... - Barbara Hagen
The experience of purchasing a beautiful BMW was absolutely enjoyable. We had a great experienced sales rep , MARLON, who was knowledgeable and pleasurable to work with.
The delivery by Weston was great as he patiently , explained all the information regarding my M8! I had a head rush trying to understand and digest so much . He knew everything and tried to ensure I fully understood.
Everytime I visit the BMW location Jeff Day continues to... - KB
Everytime I visit the BMW location Jeff Day continues to do an Amazing job with making sure my car and me or taken care of.
My husband and I had been in a terrible accident and... - Sunbmr1
My husband and I had been in a terrible accident and totaled our car. I wanted another BMW but I wanted a bigger one. David contacted us, sent us a link to what was available. We found exactly what we wanted and he worked with us through the entire process. Even after 3 months, David still checks in to see if there is anything we need. and I know I can get in touch with him most anytime if I have questions, such as, "What is this button for?". His knowledge of BMW automobiles is unlimited! The entire staff at BMW of Asheville was a pleasure to work with and an overall fabulous experience, even though we were dealing with such a difficult situation that brought us there in the first place. I think we've found the place that we'll most certainly make all of our BMW purchases!
David is awesome and I feel like we have a friend for life!
Rio Best is by far the best sales person I have came... - stephanie.kerns1229
Rio Best is by far the best sales person I have came across in my car buying experience. I went to other car lots and did not have a great experience at all! A good sales person definitely makes the car buying process 100x better ! I am completely satisfied and happy with my choice!! I recommend him to anyone wanting to buy a new vehicle! You will not be disappointed!!
I was new in the area and went to crown with my BMW. I... - ASL
I was new in the area and went to crown with my BMW. I felt they were very expensive, but I had never used anyone other than BMW to repair and service my car. I went back to them to see why the convertible top was not going all the way into the boot. I also needed new windshield wipers. As soon as I saw that they wanted $104.00 for the wipers I knew I was not going to be happy with the rest of the report. They told me the motor was dead and I needed a new convertible top motor for the car. That would set me back about $1956.00! I felt that they nickeled and dimed me to death and I said, thanks but no thanks. When I picked up my vehicle, once again it was dirty from sitting at their lot. Our old BMW place always washed the car when we picked it up. When I asked about that, they said the "Machine" was broken. Meanwhile they were just wiping down another vehicle while we waited! I went to a real mechanic who repairs high-end vehicle and he fixed it for $136.00! it needed to be greased! He also replaced the wipers for $11.00! I tried to call Crown to tell them how I felt but the phone lines do not work! I tried to use their "online" contact, what a waste of time! They are a bunch of thieves wanting to sell me something that I did not need. I WOULD NEVER GO BACK!
I came down from Liverpool NY brought my car into this... - everett3reid
I came down from Liverpool NY brought my car into this establishment spent 4663.00 for repairs and my car still isn’t working properly
Horrible experience - jrmc1624
The first car we went to see was broken and trashed on the inside and out, the second had the window broke out with glass still in the back!!!i
Maybe the service writer was having a bad day but really!... - RHM
Maybe the service writer was having a bad day but really! We drove down to Kinston to have our tires replaced from a friend who owns a tire store and we got there and couldn’t find the wheel lock. So luckily there was a BMW store so we drove over to Sale BMW and had a friendly greeting from the sales department. They directed us to parts and service where the service writer was and boy he was a complete Jerk.
Told us two hours and would cost me $100 to match the key. Well we left. Drove straight to BMW of Southpoint and within 5 minutes not only did they match it they gave us the key! Wow what a difference!
Would never recommend Sale BMW
In North Carolina