13 North Carolina BMW Dealers

My experience at BMW of Raleigh and Ales Olecky in - cliff

My experience at BMW of Raleigh and Ales Olecky in particular was excellent. Ales has been my client advisor now for two cars. Ales always goes above and beyond to make me feel welcomed and comfortable. He knows the answer to every question and even anticipates the questions I forgot to ask. I was able to get in and out with a new lease in less than 1.5 hours which is exactly what I was looking for. Ales is always super responsive to texts and calls and provides clear detailed information. It is clear that his number one priority is for the customer to be 100% satisfied. He is also incredibly personable and just a great guy to talk with. I highly recommend Ales and look forward to doing business with him again in the future. Working with the Finance team has also been very easy. Brendan walked me through all the options without any high pressure salesmanship. He was completely organized and got me in and out in no time.

We had an outstanding experience purchasing a new 2026 - Steve Huff

We had an outstanding experience purchasing a new 2026 BMW M340i xDrive 50 Jahre Limited Edition from BMW of Greensboro. From start to finish, Aaron Westphal (General Sales Manager) and Sherod Solomon (Sales Advisor) provided professional, respectful, and genuinely enthusiastic service that truly set this experience apart. I started with an online inquiry requesting their best “out-the-door” pricing on a specific factory build. Aaron and Sherod responded promptly and with excellent communication, making it clear they were eager to earn our business, even knowing we were actively exploring competitive offers. Their openness, positive attitude, and willingness to work with us made the entire process smooth and enjoyable. Along the way, Aaron asked permission to share details on a special vehicle on their lot, the 50 Jahre Limited Edition of the exact model we wanted. After learning more, we grew very excited. With only 500 of these being produced for the U.S., landing this car was truly unique. Aaron not only worked a deal we were completely happy with but also arranged home delivery.  Yes, their team brought the vehicle and paperwork directly to us at our home. Everyone we dealt with was professional, courteous, and genuinely committed to earning our business, not just making a sale. We couldn’t be more thrilled with our new BMW and the way Aaron and Sherod took such great care of us. We highly recommend BMW of Greensboro for anyone seeking an exceptional car-buying experience!

I called this dealership as I was interested in a used - Wilf.sr

I called this dealership as I was interested in a used vehicle I found on CarGurus. I talked with Mike Kramer and could tell from the first time we spoke that this was going to be a great experience. Mike answered all my questions and gave me enough information over the phone for me to drive five hours and trade with him. We arrived at a busy time of a very busy Friday, but Mike continually had an attitude of helpfulness during our time there. Mr. Riggs in the finance department was great also. This day and time it’s hard to find great trustworthy people to deal with, but this team let me know it can still happen. I would highly recommend this dealership and especially Mike Kramer! Oh yes, they have great follow up after the sale too!

Seth Cruz is an amazing salesman super talented and fast - daytonbarnes

Seth Cruz is an amazing salesman super talented and fast with the process and precision

Hendrick BMW stepped up and made good, post-warranty - ta25miller

Hendrick BMW stepped up and made good, post-warranty period, on an expensive repair we thought was corrected during warranty. Service Advisor Jeff Day was excellent.

Marlon Perez is a great sales associate with the - DWade

Marlon Perez is a great sales associate with the customers satisfaction in mind at all times. Greatly appreciated his efforts!

I bought my new BMW X1 from the great guys at Hendrick - mary@marymac.com

I bought my new BMW X1 from the great guys at Hendrick BMW Northlake in Charlotte, with Omar K. my supersalesman. I live in Chapel Hill, though, so for car care I'll be using BMW of Southpoint (another Hendrick outfit). My first experience there was with Tim and then Carmelo Sinegal, from the Genius crew, who helped me get familiar with my SUV. Both fellows were incredibly friendly and helpful, with lots of knowledge and patience! I spent quite a lot of time with Carmelo in particular, reviewing what Tim had showed me and learning new aspects of the car. He was kind, funny, and had plenty of time for my many questions. Both he and Tim are forward-looking young men with ambition and goals, which I really appreciate. Thanks, both of you, for laying out the welcome mat at BMW of Southpoint. I'm glad to have you on my team.

We know so much is about the experience that makes up our - Jim

We know so much is about the experience that makes up our buying decisions and continuing with that person or source that gives us the best one. I have now had my blessings of a third outstanding experience at this dealership. The car itself we purchased, the experience with the leadership after that and now one that sets a new standard. Madison Balding, Service Coordinator. Thank you for the stupendous experience and outcomes from my recent visit. Came in for some direction and input about our recently purchased X5. Complete engagement and attention, got input from team members and, provided me thoughts she had and since one of the most knowledgeable resources comes in another day, she took pictures and will be showing them for additional input. It was such a delight, and not really on a transactional situation, helping a person with a question and how wonderfully it was done. Thanks Madison, and Fields Auto Group and BMW for getting folks like Madison for you teams- Jim White

Nathan was very friendly and worked with me to offer me - Collin, B

Nathan was very friendly and worked with me to offer me some flexible options when i was experiencing issues with my heated seat out of warranty. He was patient and flexible.

I want to share a serious warning about Valley Auto World - C Bronx

I want to share a serious warning about Valley Auto World BMW in North Carolina, based on my recent experience. I traveled from out of state after discussing terms in advance to purchase a vehicle. After test driving the car and confirming I was ready to move forward, I was taken to the finance manager, Ms. Garcia. I had already put down $1,000 as a deposit and then informed her that I wanted to reduce my total down payment from $12,000 to $6,000 because I found a significantly better price on a BMW Platinum extended warranty through another authorized dealer, which affected my overall budget. She immediately returned my $1,000 deposit and flat-out refused to work with me, insisting I had to stick with their terms, including putting $12,000 down, and would not move forward otherwise. This level of inflexibility and disregard for a reasonable request felt unprofessional and, frankly, shady. Financing terms and optional warranties are separate matters, and no customer should be pressured or trapped into a deal that no longer works for them—especially after traveling a considerable distance in good faith. This experience did not reflect the premium customer service I expected from BMW, and I would caution anyone considering this dealership to proceed carefully. Here are critical steps to protect yourself: Get pre-approved through a credit union or bank before visiting a dealership. This gives you leverage and clear terms. Shop around for extended warranties. You do NOT have to purchase them from the dealership selling you the car, and prices can vary widely. Stand firm and walk away if a dealership refuses to accommodate reasonable requests or operates inflexibly. Do not underestimate the importance of preparation and knowing your rights as a buyer.

Sales BMW is unperfectional, steals from customers, and - laverne.yelverton

Sales BMW is unperfectional, steals from customers, and drives customers' vehicles unncessarily. Worst experience ever.