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Entire transaction from start to finish was smooth.... - Nansueflan
Entire transaction from start to finish was smooth. Corey was a pleasure to work with. Pam was also great and made landing completed lease seamless. We are thrilled with our new vehicle and happy with the deal.
Top Reviewed Specialists At This Dealership
Easy and pleasant purchase at Crown BMW: A+ experience - Sweetpea73
We went to several dealerships in MO and IL looking for a new X5 M50i. Between limited inventory, poor customer service and relentless haggling we decided to take our business out of the region. After finding exactly what we wanted on Crown BMW’s website (750 mi away) we e-mailed their sales manager, Tom Davis. Within minutes he accepted our offer and gave us more than a fair trade in price for our Range Rover. Both Tom and the finance manager, Brad Landreth, processed the paperwork and coordinated the out of state delivery of our new vehicle efficiently and seamlessly. They were professional, friendly and patient with us throughout the entire transaction. Tom even made himself available to us on his day off to finalize the details. We can’t believe that it was easier for us to purchase remotely with Crown BMW vs. any hometown luxury dealerships that we’ve dealt with in the past. Anyone wanting a pleasant and easy car buying experience. Look no further than Crown BMW.
I purchased a new vehicle in 2018 and had such a... - Lisa
I purchased a new vehicle in 2018 and had such a fantastic buying experience that I purchased our next vehicle from there as well. Shehab genuinely cares about finding you the right car that fits everything you are looking for. He found the vehicle I was looking for for a great price. I picked it up late in the evening after all the genius' had left and Shehab spent over an hour with me going over all the features to ensure that I knew how everything worked. Shawn made sure I could roll over my warranty and made the finance process seamless. If you are in the market for a BMW, go see Shahab. Genuine, honest, knowledgeable and will go out of his way to make the experience great for you.
I recently bought X3. James really helped me with the... - hassanyth
I recently bought X3. James really helped me with the best deal. I was in Kentucky and they sort out all the paperwork remotely. The whole process was really smooth. I enjoyed working with them.
Only an oil change was required. Opted to wait for... - DV
Only an oil change was required. Opted to wait for vehicle. In at 7:30 AM and out by 9:00 AM. Waiting room was clean, refreshments and coffee available, everyone was wearing masks for Covid-19. No problems what-so-ever!
Emily and Saad were awesome! Great customer service, very... - Debbie JAY
Emily and Saad were awesome! Great customer service, very attentive and kind. Keep up the good work! I thoroughly enjoyed my experience and my car looks great!
Took my 535i for a pre-purchase inspection. Flow did a... - scott
Took my 535i for a pre-purchase inspection. Flow did a thorough job. Kenny was great and please thank Adam for the detail inspection. The inspection was well worth the money.
Very positive experience in buying a car. - jpope
Everyone at BMW of Asheville was very accommodating, friendly and professional. Our sales representative, Maryia Kalashnikava did an excellent job in making this a very positive car buying experience. We do plan on visiting BMW of Asheville first when it is time for another car purchase.
Great buying experience - Mariangreen
recently decided to purchase a BMW Z4. The newest version of the roadster hit all the marks for me and my wife. After researching the various models and options, I found Sale BMW had the best selection in Eastern NC (from the base model to the M40). I’ve purchased many cars from basically all the brands over the years (I’m a car guy!) but his was my first purchase of a new BMW. I do my research, appreciate being treated as an educated consumer and in general appreciate an efficient, considerate process while getting a fair deal. By the way, I also had a trade and hate how most car dealers often try to take advantage of that.
My experience at Sale BMW couldn’t have been better. From my initial contact with Jaison, he was responsive, knowledgeable and just a great guy to work with. He even talked with me on his day off as I was going through the early stages of the process (I do my research and ask a lot of questions up front). The test drive was a nice positive experience and was well worth the 1,5 hr drive each way for me to really check out the cars and understand the differences. At all times at the dealership, I felt comfortable and welcomed, unlike a “target” at most other dealers (I know you know that feeling)! Once I made my decision on the car I wanted, we negotiated a fair price on the deal and the Sale team was very fair with my trade unlike the other dealers who wanted to misrepresent my trade which was still under full factory warranty to enhance their deal at my expense.
The icing on the cake was when my wife and I picked up the car. Jaison continued to take such good care of us giving us that valued feeling that you are an important customer and your business is appreciated throughout the whole paperwork and delivery process. Chris was great in finance and moved us through efficiently and Emad made my wife’s day with a cool bmw hat and mug. Corporate BMW folks take note here, these guys know how to treat a customer and get them excited about a brand!!!
If you are in the market for a BMW, do yourself a favor and give Jaison a call and let the Sale team take care of you. I’m sure, like me you will find it worthwhile to make the drive to Kinston.
Horrible experience - jrmc1624
The first car we went to see was broken and trashed on the inside and out, the second had the window broke out with glass still in the back!!!i
Don't use their Ford Service Dept..Terrible?!!Bought... - Naillady7992
Don't use their Ford Service Dept..
Bought new tires they didnt even put new valve stems in that are computerized to the truck.
Also had the oil changed which they over filled
Had to take to another dealer to get corrected
Poor attitudes when brought to their attention and never corrected by them especially the tires
Had a great overall experience at Valley due to Matthew... - aholder029
Had a great overall experience at Valley due to Matthew Tenhundfeld’s willingness to go out of his way to make sure his customers are happy. Thank you Valley!
In North Carolina