35 North Carolina Cadillac Dealers

Best service ever! - bennyleigh

Best service ever! Andy made the process so smooth for us. Everything about this dealership is wonderful!

During CV-19 in 2020, I could not find an F250/350 - Peter

During CV-19 in 2020, I could not find an F250/350 anywhere nearby. So I purchased a GMC 2500HD. Recently, I traded that 2500 for a F350 King Ranch at Hendrick GMC Cadillac in Cary auto park/Apex. Jack Graley has been my go to salesman for six vehicles.

I haven’t bought a car since 2011 and the pricing for the - Mcoatney

I haven’t bought a car since 2011 and the pricing for the vehicles have changed so much since then. I just want to say thanks to Dallas for showing me all the options. He did such an amazing job. The vehicles that i want are just way out of my price range.

Great place to do business and have your vehicle service. - browny42

Great place to do business and have your vehicle service.The sales department is really awesome to deal with.

Friendly, easy to deal with. - Harleybowen2022

Friendly, easy to deal with. Explained how their relationship with the customer was very important to them. Francis was exceptionally kind and very helpful.

There is room for improvement in the service provided by - Boss Lady

There is room for improvement in the service provided by the staff. There have been instances where some members of the team demonstrated a lack of concern for the customer. Additionally, there has been a change in the service offerings, such as a new charge for tire rotation with an oil change, which was previously included. Moreover, during a recent visit where I brought my Cadillac in for one issue, it was returned with an additional problem that was not present initially. Furthermore, the exterior of the vehicle was not cleaned, nor was there an offer made to do so. Consequently, my vehicle was returned in a dirty condition.

We are very happy with our GMC truck purchase from - carterjenn03

We are very happy with our GMC truck purchase from Everett Chevrolet in Hickory NC. We worked with Tyler Soots from beginning to end and could not have been happier with his help. He was professional without being pushy. He made us feel like we were part of his own family. He gave us the most efficient and clear upfront pricing we could have asked for right over our first couple emails, then did not continue to email badger back and forth like all the other dealerships did. He waited for us, which is what we appreciated. We handled our trade in one afternoon and would definitely go back to Everett Chevrolet and specifically ask for Tyler.

Awesome sales and service. - Maria

Awesome sales and service. Very professional without pushing you to buy anything. The best experience so far.

Jen Ceilma is FANTASTIC! - Robin W

Jen Ceilma is FANTASTIC!! She is definitely the one to go see if you need a new or used vehicle. She works with you with no pressure! Can't say enough about her! Thanks Jen for all your help in getting me into the perfect car for me!!

I always have Shawn as my representative he is such a - risa6840

I always have Shawn as my representative he is such a pleasure to deal with. Very personable and never rushes you. Explains everything step that the mechanic is taking when fixing my vehicle. Thank you Shawn

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Bought car 3 weeks ago and they've had over 2 of the 3wks - War120673

Bought car 3 weeks ago and they've had over 2 of the 3wks in service and have nobody will help and tell u what u want to hear just get u off phone and u leave message but they never call u back.anf the stuff was Minor that needed fixed they have nothing major.and it's used vehicle u feel like I'm not important case not big spender they put me on back burner.They are rude when u call and try get answers and won't help you with your issues something told me to walk away and mind you I put my hard earned money down of 10,000.this is ridiculous over two weeks just fix torn spot and cruise control and want be rude when u call never buy from these people they don't care about customers if u not spending big money even the sales manager is rude and go forbid he has to get up from his rolling chair to address you.and every time I call ask for mgr oh they not available only person call me back was the operator lady which was only nice person and sounded concerned.dont buy from here cause after u buy them don't care because your a number and they made the sale and on to the next person.i will never buy from here again nor will I refer them never.onwner needs clean house or have a meeting with sales mgr on important of customer service after sales.they need alot work or they gonna loose business.i hope they even care enough to reach out try resolve my concerns but won't hold my breath

I purchased a Toyota Highlander on line from Rippy... - Carmine

I purchased a Toyota Highlander on line from Rippy Cadillac. Being from New York this was something very unusual. However, the more I dealt with Ben the more comfortable I became. Ben answered all my questions and if he didn’t have the immediate answer he took the time to get me the information. Ben was friendly, knowledgeable and efficient. The transaction was completed without a hitch. The vehicle was as described and do not disappoint me in any way! Thanks Ben

My son and I went here to purchase a work truck for him. - Windy

My son and I went here to purchase a work truck for him. We were met by Cedric who was professional and personable. My son found a beautiful, loaded Silverado to purchase. Cedric walked us through the process and made it easy. I enjoyed speaking with Cedric’s about his very interesting background. If you’re looking for a new or used vehicle we highly recommend Cedric!!!

I will be a lifelong customer - Julianne

Yeah they tried to sell me what they could, that is their job, but what really impressed me was how they kept working for me after I signed on the dotted line. I was in an out with my new vehicle (exactly what I wanted) in one afternoon and they called me back the next day because they made a mistake and ended up redoing the paperwork and saving us $25 dollars a month on the payment. The promised us a second key, and I came in on the day, they knew I was coming, were right on it and treated me like they were genuinely glad I was there. Kash greeted me in the waiting room and asked if I was happy with the van so far and I would honestly seek him out next time I need a vehicle. I have been looking for a dealership that treated me like they wanted me to be a customer, and so far they have done a wonderful job. I see no reason to ever go to another dealership.

Excellently experience overall. - aanderson1329

Excellently experience overall. New CT5 purchase was easy and trade in process was handles well. Joe Needs did an excellent job and recommend him to anyone looking to buy a Cadillac. Dealership overall was an outstanding experience.

The salesperson, Tre Seegars, receives a 5 star rating. - frankieparker1

The salesperson, Tre Seegars, receives a 5 star rating. He went above and beyond to find the vehicle with the features we were looking for. He was pleasant to deal with and was very professional. I, as a customer, receive a negative 5 stars for not paying close enough attention to the trade-in value received on our trade-in. Prior to visiting the dealership, I had already obtained a KBB Instant Cash Offer of 24,380 on our trade-in. I'm fully aware that KBB is not the gospel when it comes to the value you will be allowed at the time of the deal from the dealership. However, it does provide some protection in that, at a minimum, I could sell or trade the vehicle at another KBB participating dealership for at least that amount. During the course of offer sheets from the dealership, both my wife and I mistakenly saw that the dealership was allowing us in excess 24,000, when, in fact, the dealership was only allowing us 21,500 on the trade-in -- a full 2,880 below what I could have sold or traded the vehicle for at another KBB-participating dealership. I will say upfront, that is my fault and I should have caught that. And, if I had, I would have walked back on the deal altogether and gone to another dealership and either sold my vehicle for the KBB Instant Cash Offer, traded it in at that offer, or given BMC the opportunity to, at a minimum, match it. I realize that a deal is a deal and I am to blame for my mistake of not catching that discrepancy and agreeing to it. I have no qualms with the dealership for that -- my bad, too bad... However, to make an offer that is almost 3,000 less than the bare minimum value for my trade-in is a complete slap in the face to us and an insult to my intelligence. As it is, we are now having to finance, at a minimum, a 2,880 lowball offer, and one that I, as the customer, should have caught. So, again, the salesperson gets a 5 star rating. I, as the customer who should have caught the lowball trade-in offer, get a negative 5 star rating. And, the dealership on a whole, based on the ridiculous trade-in offer, gets only a 1-star rating. And, that is only that high due to their being courteous. Moral of the story is as a customer, make very sure you read and understand completely every cent that is presented to you on any sheet of paper, especially the trade-in allowance from this dealership. I would suggest even re-reading it, so you don't get home and have a very unpleasant surprise that you agreed to.

I am traveling through Lumberton when my 2015 GMC would - Piperfrank1

I am traveling through Lumberton when my 2015 GMC would not start. I had it towed to the dealership and spoke with the Service Rider who told me he would get someone on it right away. I signed up for your text and now crickets! I am stuck in a strange place and no one can answer what is happening! NOT good customer service!!

Consistancy! - Emitchell6

Consistancy! However, Dorman Cadillac's Service Dept., would benefit its' customers with an upgrade to receiving "scheduled appointment customers." Using some current admin staff and hand-held technology to confirm required services and then completing the check-in process, 1) determining drop-off customers, 2) waiting customers, 3) shuttle riders, 4) Dorman Cadillac hospitality [waiting area, coffee, water, WI-FI, cell charging stations, rest-rooms 5) etc. Constructive analysis only, good job.

Purchase - ready2go

Alexsandra was Outstanding, and very knowledgeable !!!!!!! I Highly recommend her if you are ever looking to purchase a Vehicle from Marine Chevrolet in Jacksonville NC.

Robert Glenn is the best car salesman we have had. He... - Glenndeon88

Robert Glenn is the best car salesman we have had. He looks outside the can’t box and make it happen. Thank you Rogers G

The experience that I had when I purchased my car was - Lu Anne Cox

The experience that I had when I purchased my car was incredible. The personnel were all very friendly and knowledgeable. My salesperson Mark Brown was exceptional. He went beyond to help me with my purchase. I would recommend Bord Automotive to everyone that needs a new vehicle.

The buick service department are dishonest and they try to w - BigMark65

Dont waste your time on getting your Buick serviced here they will try to sell you services that aren't ever needed and service work not needed

The Best Car Buying Experience Ever! - C Muscle

What a pleasure, in this day and age, to find a dealership that answers it's phones, in person and they're friendly, professional, knowledgeable, and most important honest. Troy Clark must be very proud of all his staff. I had the pleasure of working with three very lovely people, Kaye Lee, Larry Pickard, and Billy Clark. The deal itself was seamless from first phone call to delivery of my car. My son and one of my employees also purchased a car from Clark Cadillac/Chevolet and had the same wonderful experience that I did. I cannot say enough to anyone looking to buy a car except to say GO TO CLARK! Very Sincerely, Carolyn Muscle

Great experience overall! Calvin McNeil, was friendly,... - chandrambaby

Great experience overall! Calvin McNeil, was friendly, easy going courteous, good communicator, knowledgeable, low pressure & very professional, clearly a quality salesperson. i was very pleased he did exactly as promised. Generally a peaceful and pleasant purchase experience. I'll recommend others to use this dealership.