107 North Carolina Chevrolet Dealers

My daughter had her Chevy Cruze repaired and Brian - Bob J

My daughter had her Chevy Cruze repaired and Brian Johnson and his team did a great job! Bob J

Listen to the negative reviews you read on Parks in - KL

Listen to the negative reviews you read on Parks in Kernersville. I went on the fact that a friend had a positive experience here. We did NOT. Finance dept was the worst. Nathan i believe convinced my aunt to add on some extra years on an optional service during the final signing of the papers while I left for a few minutes to get income verification from the bank. Nathan also told me they could not refund me a hold deposit on my card since I did not have it with me to process -- Later on I was refunded back to the card without the card being present. said I would get a check in a few days Nathan no longer works there so I ended up talking to Leon who has zero customer service skills-- immediately on the defensive on every conversation -- told me the same about the card and that the back office could not send a check til something was confirmed with the financing bank -- the bank process had been complete already . just a of miscommunication and predatory practice on the back end of the deal. I regret dealing with this dealership and advise anyone to look elsewhere. The used car sales team Ben and Garrret were half way legit but the overall experience leads me to my 1 star -- would give 1/2 star if that was an option. STAY AWAY

Seatbelt sensor beeps for no apparent reason. - Elaine5

Seatbelt sensor beeps for no apparent reason. First time we took it to be checked couldn’t replicate sensor reading. We took it 8/12 same thing it just keeps beeping for no apparent reason. The reading on the sensor says check seatbelt which service rep saw and took a picture. The truck was driven only in the parking lot and they couldn’t replicate. One person said we should trade and buy a new truck. The truck is under warranty. We told service if man made it man can fix it. Needless to say nothing has been done , or checked. I felt like we were just an inconvenience for them.

My Experience with Elevation Chevrolet GMC of Boone I - call1home

My Experience with Elevation Chevrolet GMC of Boone I recently agreed to purchase a 2024 GMC Hummer EV from Elevation Chevrolet GMC. After negotiating the price, the sales manager provided the final figures, pulled my credit to arrange financing and scheduled an appointment for 11 a.m. the following morning to complete the purchase. Believing the deal was finalized, I arranged insurance on the Hummer, spent considerable time cleaning out my Toyota Tundra for the trade-in and prepared for the drive to Boone. Then I received a text from the dealership asking if I was still interested in the Hummer and advertising an additional $600 price reduction. I immediately called the sales manager to ask why a vehicle I had agreed to purchase was still being advertised. He blamed the message on an automated AI system. Concerned, I specifically offered to put down a deposit to secure the vehicle. He assured me that someone from finance would contact me to arrange it. That call never came. Instead, at approximately 5 p.m., he called to tell me the Hummer had been sold to someone else. This came after an earlier pricing issue in which I discovered the vehicle advertised on their own website for $1,100 less than the price initially quoted to me. They eventually agreed to honor the advertised price, and we proceeded with the transaction. I understand dealerships are in business to sell vehicles, but what happened to basic customer service and accountability? We had agreed on the numbers, they had pulled my credit, I had insured the vehicle, prepared my trade-in and scheduled pickup. I even offered to put down a deposit, and they failed to follow through. If the vehicle was still available to other buyers, why wasn't I told? And why offer to arrange a deposit if nobody intended to follow through? I intend to file a complaint with the Better Business Bureau and share my experience on Google and other consumer-review platforms. Prospective customers deserve to know how this dealership handled a transaction that, as far as I was concerned, was ready to be completed the following morning. An extremely disappointing experience and a complete loss of confidence in this dealership. Paul

Hi all my wife and I just purchased a new 2500 HD from - Rgriffiths

Hi all my wife and I just purchased a new 2500 HD from Boyd. It was our first time at the dealership nice clean and organized placed. I have purchased quite few vehicles in my 70 years and had a great experience. I connected with Chuck hitch told him what I wanted to look at and he had it ready and waiting upon our arrival. Chuck was a great salesman, not pushy at all and was knowledgeable about the truck. He’s just an all-around nice guy. I would definitely buy from him again if you go there, make sure you ask for Chuck

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

The process of buying my new car was easy and quick. - Copelandpc1

The process of buying my new car was easy and quick. I never felt any pressure and the sales representative was patient and informative. As a first time EV buyer, I had a lot of questions and the sales rep, Javon, was able to answer all my questions and ease my anxiety in buying an EV. He took the time to explain all the features and set me up for success in my new car. I really appreciated all his help and would recommend him to anyone considering purchasing an EV.

Purchase a used 2023 Subaru Ascent with an extend - Repkojoe

Purchase a used 2023 Subaru Ascent with an extend warranty. I have called there 10 times to speak to the finance manager over the past week. As I have several questions on the extend warranty coverage. I have yet to receive a return call to my inquiry. I found their lack of a reply to be very unprofessional…. Shameful For Capital Chevrolet of Shallotte to treat a customer! Beware of this treatment!!!

Used to love this dealership - but they CLOSED. I... - MAGANJ

Used to love this dealership - but they CLOSED. I discovered after I had been going to the Southpoint Chevrolet that Performance Chevrolet relocated and merged with Durham Chevrolet and is now HENDRICK CHEVROLET BUICK GMC CADILLAC SOUTHPOINT. Same great service that I used to get, my advisor retired but there new faces and a BRAND NEW facility. Real nice people over there.

Work done under warranty. - lilliea.oden

Work done under warranty. (42,000 miles ) After completed work, I was told I had to pay. Denied warranty. Going to contact Corporate. Will never deal with them again

Just purchased a used Lexus from Sale Auto Mall and the - j_markl

Just purchased a used Lexus from Sale Auto Mall and the Sales representative "Paul Jarman" was great to work with. Pricing was excellent and service was fast and easy. There was a manager who helped with the sale who was great to talk to while we waited for our paperwork. I will definitely purchase my next vehicle from Sale Auto Mall and recommend it to all my co-workers at Moen Inc.

Very friendly and helpful Associates. - michael28532

Very friendly and helpful Associates. Took the time to make sure I was fully satisfied before driving away with my new SUV.

I have used this dealership multiple times to get my... - Ansh P

I have used this dealership multiple times to get my Chevy Camaro serviced and they have never disappointed me. They have nice advisors. Kenny goes above and beyond to help the customers.

Excellent service, friendly and fast! - timhowle6

Excellent service, friendly and fast!! Boy has my view changed! Be very wary of purchasing a used car here! I purchased a 2018 GmC Canyon October 29 2024. They were all so great! Got a full 90 day warranty on all components including AC. After 10 days heater would not work. So I am thinking I have the warranty so I take it in. $2700 dollar repair that the “full warranty” refuses to cover. Fast toward to 3-4 days after the warranty runs out, truck won’t start. Turns out the AC compressor, evaporator, and condenser are bad, oh and also the starter! $3800 in repairs! Truck only has 59000 miles. DON’T BUY A USED VEHICLE HERE! Their warranty is not a true full warranty.

Thank you for finding the truck for me. - bigjohn

Thank you for finding the truck for me. The Colorado is just right! The salespeople were great and the worked a fantastic deal for us.

Great Experience today 5/15/2024: Jon Ross, Service - Lcgraham66

Great Experience today 5/15/2024: Jon Ross, Service Advisor, was of great help today in getting our truck in for service. Very knowledgeable and very eager to help.

Skip this dealership and go elsewhere in - Dave

Skip this dealership and go elsewhere in Asheville/Morganton/Rutherfordton/Burnsville areas. As an out of state customer, I was interested in a cash $75k+ purchase because the truck I wanted was in their inventory. The salesman was irritated that I had not read an email he sent with the final numbers on the evening that he emailed them to me. I told him that I reviewed them the next morning and had a couple of questions. I asked Mr. McNeely two questions about the accessories on the truck and whether the delivery fee could be waived. He immediately said, "you are just making this too hard and we either get this done today or we're going to have to move on." This was literally within three days of my first contact with the Sales Manager and my second conversation with McNeely. I was, and continue to be, dumbfounded. Business must be great for this dealership to treat a new customer this way that would have probably closed on the deal the next day and picked it up in the next few days (since they wouldn't waive the delivery fee). I live 200 miles away and work full time and have a family...not an unreasonable request. After thinking through it, my guess is another customer drove onto the lot and wanted the vehicle. Proves these folks (Sales and Management) have no integrity and are simply lazy. Please go elsewhere. Who knows what these people with no character will do to the next unsuspecting customer....just honest feedback folks!

I am extremely disappointed with how Abernethy Chevrolet - Blake Johnson

I am extremely disappointed with how Abernethy Chevrolet has handled an ongoing water leak in my 2020 GMC Terrain. I originally brought the vehicle to Abernethy to have the sunroof replaced. After the replacement, I began finding significant amounts of water in the rear passenger floorboard after it rained. I returned the vehicle to the dealership and was told a leak specialist determined the water was coming from the roof antenna rather than the sunroof. I was told that issue had been repaired. The vehicle continued to leak. After another rain, I found approximately 1/2 inch of standing water in the rear passenger floorboard. After numerous calls and multiple emails to management without a resolution, I was eventually able to reach a general manager who agreed to have the vehicle looked at again. Abernethy kept the vehicle for 8 days. When I picked it up, I was told they found one sunroof drain clogged and another completely disconnected, and that both issues had been corrected. Unfortunately, what I found when I picked up the vehicle was extremely concerning. The windows were fogged from heavy moisture inside the vehicle. There was STILL standing water in the rear floorboards, and there were now large, visible patches of mold throughout the carpet. After having the vehicle for 8 days, it appears there was little to no effort made to properly dry the interior, remove the standing water, remediate the mold, or prevent further moisture damage. My concern is no longer just the original leak. This vehicle has now had substantial water intrusion for an extended period of time. I am concerned about mold and mildew, saturated carpet and padding, electrical components, wiring, corrosion, and other long-term damage caused by the water. What makes this especially frustrating is that this entire situation began after I brought the vehicle to Abernethy for a sunroof replacement. I have repeatedly given the dealership opportunities to diagnose the problem and make it right. Instead, after multiple repair attempts and 8 additional days at the dealership, I received my vehicle back with standing water still inside and visible mold throughout the carpet. I understand that water leaks can sometimes be difficult to diagnose. What I do not understand is returning a customer’s vehicle in this condition after having it for more than a week. I am documenting this experience so other customers can make an informed decision. If Abernethy Chevrolet ultimately takes responsibility, properly repairs the source of the leak, professionally addresses the water and mold damage, and ensures the vehicle has not suffered additional damage from the prolonged water intrusion, I will gladly update my reviews to reflect the final outcome.

Our Chevy truck had issues while it was in the New Bern - Larry Garrison

Our Chevy truck had issues while it was in the New Bern area. We are from VA They suggested a major engine repair which we authorized. Truck was returned to us in the time the service tech anticipated however it had a major oil leak and had to be returned the next day. Service Tech then suggested more expensive work saying the leak was not from their original repair only. I questioned them how this was possible since the truck came there leaking no oil. They sent me some crappy video showing me leak points that showed really nothing and being that I am in VA I could not see it in person so I took them at their word and authorized the repair. I drove 350 miles from Virginia to retrieve the truck a week later. Truck was still leaking oil the same even though the mechanic came out and said it was fine. Drove it a mile or two and oil was dripping like crazy. I left the truck at the dealer again and returned to VA. Came back a couple days later after they found the issue and fixed it .. a valve cover gasket damaged during the original repair. The issue all along was something they caused but they still think it is fair to charge me for the unneeded repair ($2600). Also cost me 1400 miles of driving trying to get the truck home. Absolute most incompetent repair facility I have encountered and I am 60 years old. Avoid them!

Had an appointment for 07:30 today and took my vehicle in - webeatthegeeks

Had an appointment for 07:30 today and took my vehicle in to have them repair a wheel stud, check/inspect breaks, and fix a VVT Camshaft solenoid sensor (extremely common problem with Colorado pickup trucks btw). None of the above, would I personally consider time consuming or extremely problematic. I was also introduced to their foreman and I had a very good conversation with him - speaking of how times had changed and how you couldn't really count on things anymore. I honestly (though in retrospect I now feel very gullible) felt I was in really capable hands so I returned home. Having received no word, I decided to call at 3pm. To my shock, they hadn't even seen the truck yet and I guess assumed it was okay to keep it indefinitely without notice or my approval. There was never any suggestion given that it would be kept for an indefinite duration of time whatsoever. After all, I had a locked-in appointment scheduled an again the issues could be resolved quite easily. I see that after all these years my complacency with Powers-Swain got the better of me. Today reminds me of 2 incidents 35 years prior in which my 1989 Z24 was brought in and it took them a week to diagnose and fix a catalytic converter??? And also another incident in which I had locked my keys in same car 7 miles down the road and they would not assist me. I ended up walking 14 miles grand total in 90+ degree heat because they would not give me a ride back. Later the next day, I reviewed my paperwork (as suspected) to find I had purchased a "roadside" policy which would not only cover costs of (locked keys, battery, flat tires, etc.) but required them to assist me if within x-amount of range of the dealership. Livid, I contacted owner Kyle Powers (owner) to voice my concerns that very next day. To my shock, he "was not familiar" with this policy whatsoever though his very salesmen were selling them. So I see after 35 years time this dealership has not improved regarding customer service whatsoever! I will not ever go back and I suggest the following: Always write down your mileage upon entering service of your vehicle wherever that may be. When my 1989 Z24 entered service (for catalytic converter replacement noted prior) it had almost a full tank. However when I finally received it 5 days later it was almost on empty. *I was told, "Well, sometimes the mechanics will go out for lunch". Also read your paperwork, especially in a military town. With our great servicemen coming and going (here today gone tomorrow), a lot of businesses have gotten used to taking advantage of them. Be certain to get everything in writing and likewise read everything! Don't be made a fool like I was! at Powers-Swain!

Great staff and sales associates am looking forward to - PAULHAWK64

Great staff and sales associates am looking forward to looking and buying a car from them. Thank you

Talked with service manager about paint peeling off my... - Jeffrey Higel

Talked with service manager about paint peeling off my 2017 GMC truck, 8spd transmission shutter. Nothing covered by warranty. Rude with a attitude.no help

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

Tyler was phenomenal when helping my daughter and I - wilsonlarue

Tyler was phenomenal when helping my daughter and I choose a vehicle. The process was seamless and everyone was extremely nice. Tyler has continued to help us with questions etc after my daughter owning the car for 2 months. He is prompt with getting back to me and is always willing to help. That is what I call EXCEPTIONAL customer service. When I decide to buy myself a new car, I know exactly where I will be going and who I will ask for. We can’t thank Tyler enough for all of his help. He went above and beyond and we are truly grateful.

Best Car Buying Experience EVER - Bumblebee

Only dealership I really trust when it comes to car buying. They are Honest and dont play no games. No Gimmicks, No Hassals. Just pure Honesty

Tarheel has a great small town dealership feel but with - natedegoede33

Tarheel has a great small town dealership feel but with the large dealership services and expertise!

professional - ranger

Everyone was helpful and professional. Was taken in on time and vehicle was ready in a timely manner. Everyone interacted with me while in waiting room.

The experience that I had when I purchased my car was - Lu Anne Cox

The experience that I had when I purchased my car was incredible. The personnel were all very friendly and knowledgeable. My salesperson Mark Brown was exceptional. He went beyond to help me with my purchase. I would recommend Bord Automotive to everyone that needs a new vehicle.

Best Buying Experience We Have Ever Had! - sandyclogan

This was by far our Best Buying Experience. This dealership not only had a family atmosphere but everyone was courteous, helpful and friendly. Our sales person, Katie Reid, was a breath of fresh air. She was very friendly, knowledgeable and helpful in every way. It was a pleasure working with her. Our finance person, Greg Goode, made the signing of the paperwork a delight. He was quick to answer any and all questions that we had. Thankful for the positive experience. We found this dealership to be honest, customer friendly and a place of integrity. We felt no pressure from anyone to make this purchase. That was a first for us!