Buying Chevy Cruze # Two - Biggumjack
Very satisfactory ! Salesman was helpful and knowlagble. The new Cruze premier is great and we got a wonderful deal. He explained the navigation system very thoroughly. It was a satisfactory experience.
Great experience - Kristy43
We have bought several cars from Boyds. We have always been impressed with the ease of the car buying process. Ed Murdoch has been great to work with.
Top Reviewed Specialists At This Dealership
Awesome, Friendly and a Great Experience - Diane
Don Apple and Wil Vinson were super nice from the moment we walked in the door. Been going to Randy Marion for at least 15 years, but wanted somewhere you would not treated like just another number. At Parks, Don and Wil, worked to understand what we wanted and needed. Treated us like friends, not just another sale. Easy to talk with and I would recommend Parks to anyone!! All our future cars will be purchased at Parks!!
dealership that treats you just like family. - Chevy 2500
Charles Boyd is a great person. His service department is always helpful. Diane Asher is the best salesperson, always careing to do her best for a good fair deal
Internet Sales Manager
Efficient, supportive, kindness - Mermaidgal
Terry is such a great car sales man ! He helped me find the best deal for my budget and really supported me throughout the whole process!
Sales & Leasing Professional
Great Client Services.. - Chevy
Kyle was a very pleasant, friendly and professional salesman to do business with. He and Taria made a great team together. Thanks for all your help.
Chevrolet Client Advisor
Cadillac Client Advisor
First time experience with purchasing new vehicle - impressive
Wonderful experience. Everyone was very understanding and helpful knowing that this was a first experience for a senior citizen. Mason and Dale and Dan treated me like family giving me the best deal working with my budget. I highly recommend Waynesville Dealership. Many thanks
Everything was explained to me in a manner that I understood before signing. That meant a lot .
CDJR Sales Manager
Chevrolet Buick Sales
Great! - morganp
octavia was an awesome help to us and made our car buying experience a breeze! She was very tactful and showed us care thank you
Internet Client Expert/ Certified Technology Expert
Used Car Director
Team Kia Kentoya lane - Kentoya25
Purchased my new car 3/1/18 everything Brandon promised he came thru definitely deserves a raise team Kia
Brandon Cummings he is the best
Director of Business Development
Customer Care Rep
Helpful and Direct - WCUDarren
Just bought a Silverado from Jerel Livingston and he as a salesman was very helpful, non pushy, and direct in getting a deal done. The overall price is not going to beat everyone in the market.
weekend tire repair - daniel1946
I was an un-scheduled walk in this morning. Tim worked me into his busy plans and got the tire fixed . I have been using them for many years. Worked with Tim. Great job.
Mario was great. He had me in a new truck in 2 and a half hr - Bengalfanqb1
Everyone is very helpful and takes care of military members. The process was quick and easy, without having to take up your whole day. I give them a 10 out of 10.
Excellent Service Always - F150 Man
The Dan Wise Chevrolet Service Department has become my trusted partner for all of my repair needs. They are fast, friendly and they are above all, Honest! They will not try to fix anything that is not broken and I have never had them run the "Let's try this and see if it works" game on me. Their engineers know their job and diagnose and repair the correct problem, even if it is not a Chevrolet vehicle. Dan May always gives honest and accurate estimates on both price and time needed for repairs. If you have not tried these folks for your repair needs, then give them a call!
Most Amazing Vehicle Purchase Experience in almost 40 Years! - Veteran
I can NOT say enough about the Highest Level of Integrity and Lowest Amount of Pressure you will ever experience! Me likey my 2017 Buick Encore - Winterberry color....yea-yuh!
Thanks to Jeff Law, Jeff Bailey and Finance Queen Ashley Richtarik!
AMAZING PEEPS and they all love Jesus as I do! Thank God for bringing them together at Hometown PLUS Service Manager Donald Carter!
I was SO IMPRESSED that I got my good friend Brandy to go over there and she DROVE out of there 5 days after I drove out of there with her 2015 Hyundai! Others shall follow SOON including my ex-wife (yup...even her).
Can it get any better than THIS!
New 2018 truck - Teach4ever
This is the 5th vehicle we have purchased from LBJ. The sales, parts and service departments are very helpful. Thank you to everyone at LBJ.
Service department is always available when I need them - ebjohn
I wouldn't think of going anywhere else. I'm always treated with respect and Oakie always goes the extra mile. Thanks for being there when needed.
Excellent service and prices - Zena Linthicum
They go above and beyond to get you in the vehicle that you want and at the price you want
Excellent service and very helpful.
Second Car and still Smiling - Satisfied Senior
I bought another new car from Dick Shirley and will continue to let only their service department touch my vehicle. The service is great, the people are honest, friendly and knowledgeable and my car always runs like a dream! This service department is why my cars last and I’m safe on the road! Thanks to the very best service team anywhere!
Great Experience - Chelsea Loftis
I purchased a Toyota Corolla. From the time I stepped through the door of Jim Cook's I felt right at home with their welcoming atmosphere. The sales staff were helpful and proficient. Everything went smoothly with the sale and I love my new car. I would highly recommend them!
OBX Chevy - darcie07
This was my first non-Toyota vehicle in years and my salesman, Davis Eacho, made the transition smooth and comfortable! I am very happy with my new truck and my new dealership!
Easiest experience ever - Ray2017
Jay was extremely easy to work with and followed trough with everything he said he would. He made the trade-in and new purchase process a smooth, quick, and easy one. Would definitely work with Jay again in the future.
One of the best car buying experiences we've had - Ben Nelms
Phelps Chevrolet's sales associate Timothy Hardee is a courteous, sincere and professional representative of this dealership. Timothy was helpful from the beginning of the purchase to the end. He even gave us a follow up calland enouraged us to come back for additional information on the technology our vehicle has!
Traded in our chevy colorado on a Buick Innvision. - lorilutz
Our experience was excellent, with everything handled by Doug Henry. Let us take the car for a test drive before any paper work was done.
Loyal Customer Loses Faith in Dealersip - Loyal Customer Means Nothing
I have purchased 4 or 5 cars in the last 8 years from Everett and even do my service their as well. I have always felt I was treated fairly until now. I tell everyone I know how much I love the dealership-until now. I purchased a used BMW in Dec 2017 and found out last week it had been wrecked, despite being told it had not. I was certain I had seen a clean CarFax report and 5 days later the dealership was able to provide proof that I had. They promised me they would “make it right”. I asked for them to buy my car back at what I paid for it because they know I do not buy cars that are damaged from previous experiences dealing with me. (I traded a new vehicle that was purchased from them and repaired by them within a few months of being rear ended). Their solution was to trade me out of it with a 6k loss on my end in only 6 months. I was also told I should have pulled my own CarFax if I knew so much. The GM said she was not paying for my negative equity. I never asked for anything other than the dealership to make it right. In my eyes that was me getting another vehicle from them that they would still make money on. I told her the number she gave me for the trade was unacceptable and I had always been loyal to them and it was a bad business decision to not make it right. I refer countless people there and have been loyal for a long time. It’s still a very bad business move in my eyes, even if the real fault lies with CarFax (which is still being determined). For every person I told of my wonderful experiences there will be many more that hear of this one. I am not an average buyer-I work in banking and have financed thousands of cars in the last 17 years. I have bought over 25 cars personally and have dozens of friends in the car business. I have dealt with Everett due to being treated with respect (as a single mom and woman) for so long and now that has changed. In the end, my car is just a car. Losing respect for a family dealership is sad. If it was truly an error, this outcome could have been prevented.
Worst Car Buying Expierence - haleygpeek
The worst car buying expierience I've ever had.
I am currently on day 17 of not being able to drive the car because Everett won't send the title paperwork to the DMV.
Every time I call I get a new excuse and I am promised it will be overnighted that day.
I've been told "it's in the mail today!" four times now.
Do not go to this delearship. Save yourself the anxiety and frustration.
I have made three payments on a car that I can't even drive.
Exemplary customer service & an easy buying process - Raine
I recently bought a new car here and was amazed with the level of customer service I received.
My salesman, Ace Louis, went above and beyond in communicating and helping to make the transaction as smooth and fast as possible.
The finance manager, Brent Bell was also very helpful. Both explained everything about the car and process very clearly and were extremely helpful.
They also both stayed late on a Friday night (which I later found out was a big basketball gamed night - really sorry guys), even after they knew we would be late, so my husband could meet me there, which I doubt many places or people would do.
One of the other employees (I missed his name, but I think he may have been a sales manager) also helped my son get set up watching a game on his tablet so that he wasn't bored, which was really helpful.
Joe Herbin is the man! - db
I've been shopping for a vehicle for a while now, so I contacted over 30 dealerships. Of those Joe was one of the only people that called and followed up with me to see if I found what I was looking for. He was never pushy, and no pressure at all. He seemed to have a genuine care about helping me find the right vehicle. With that being said, hit up Smart Chevrolet and ask for JOE HERBIN, he'll take good care of you!!
Excellent customer experience - Bill T Thompson
The professionals at COG meet and greet you well dressed and with a smile. They address your auto concerns quickly and consult you to get your permission to proceed on work needed before any major repairs are performed. I also think the costs are reasonable.
New vehicle ourchase - ChevyTruckGuy
We had looked at other dealerships in our area and found the vehicle we wanted at Vester. Our salesman was Mike Melnick and he was very helpful and knowledgeable of the vehicle we chose.
Great Service - James H
I received 100% excellent service from Valerie Benton Smith. Her professionalism speaks high volume when it comes to assisting customers. She always kept me updated when the type car I was looking for became available. If you are in the need of a vehicle please see Valerie at Flow Cadillac so, she can assist and give you the best deal. Valerie definitely gets a 5 STAR rating!
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