899 North Carolina Used Car Dealers

If I could leave a negative number I would. - Fanke.mike

If I could leave a negative number I would. Absolutely the worst buying experience ever. Liars, no customer service, and sneaky. That describes the whole place. Stay as far away from here as you can.

If I could leave zero stars, I would. - Matt

If I could leave zero stars, I would. Beware of this very shady company. I purchased a 2020 Grand Cherokee from them, and less than a month later the vehicle broke down. I contacted the salesperson who sold me the vehicle, and was basically told, “It’s a used car.” He also told me the warranty they sold me would cover everything and instructed me to take the Jeep to a dealership for repairs. After the dealership inspected the vehicle, they found it wouldn’t even pass inspection. Since purchasing the vehicle, I’ve had to spend several thousand dollars on repairs, including: 2 new batteries 2 motor mounts Battery-to-alternator wiring replacement Alternator replacement Radio replacement Driveshaft replacement Water pump replacement Rear trunk motor replacement Thermostat replacement This vehicle should never have been sold in the condition it was in. The warranty was also extremely misleading. They claimed it was their “highest package” and would cover just about everything, but when it came time to use it, I found out it wouldn’t cover dealership labor rates because the dealership charged more per hour. After being instructed to take it there to only pay deductible. Overall, this has been a terrible experience. I strongly recommend thinking twice before buying a vehicle from this company. Learn from my mistake and take your business elsewhere.

I purchased a 2026 Nissan Rogue. - twolszczak

I purchased a 2026 Nissan Rogue. 8000 miles in and I got stranded in Atlanta, GA because the turbocharger was burning oil. After taking a week to get approved for warranty work,now the part is on backorder for 3-4 weeks. I'm now over $1000 in out of pocket costs between flying back to Charlotte and paying for a rental. Nissan in Atlanta couldn't give me a loaner because I'd be crossing state lines. I reached out to Monroe Nissan to see if I could get a loaner since that was where I purchased the car. Service manager said no they can't help. Basically not their problem. I tried contacting the GM and they told me he was fired and nobody was in charge. I'm just looking for a little help for a one off situation. What happened to customer service? I would strongly advise against buying a Nissan Rogue and definitely not at Monroe Nissan.

On 6/26/2026 around 5:30pm, I visited Capital Chevrolet - mgaines570

On 6/26/2026 around 5:30pm, I visited Capital Chevrolet to see a 2020 BMW 740i listed for $26,799, stock #9C05525B, dealer fees included, listed on Autotrader. I was quickly greeted by Brandon Gonzales, who was friendly and quickly showed me the vehicle, which was just traded on a Corvette and not reconditioned. I expressed interest in purchasing the vehicle. I’ve already driven them, and was ready to buy it outright, but needed to see if it fit in my garage. He explained that it wasn’t ready for me to drive, but I could do all of the paperwork upfront. When it was ready in a couple of days, I could test drive and if I like it, could just take it quickly. I agreed, and he wanted to talk numbers. I said that I would agree to purchase it for what it was listed for on Autotrader, and to verify that the cost was all in with dealer fees. This is where it takes a turn. He took my phone and left for a few minutes to show his manager. He came back with some made up xx story about how he doesn’t know how the Autotrader ad came to be, that he doesn’t know where that pricing came from, and implied that the pricing wasn’t from their team. I told him that you have to pay for an Autotrader ad, so they had to have made it, it doesn’t appear out of thin air. Basically, they said they wouldn’t agree to the price that they advertised the car for, so I left. I understand mistakes happen, but to lie to my face and insult my intelligence is just poor salesmanship, and if they’re willing to lie about making an honest mistake, how can you trust this dealership to do the right thing for the customer? I would have been willing to work with them on price if Brandon had the integrity to admit a mistake, but he lacked the character to do what’s right. Here’s a screenshot of the pricing - even though they claim to not have made the ad, I guarantee it magically will be updated within the next hour.

Had a good experience buying a 2019 RDX from Leigh. - CSE

Had a good experience buying a 2019 RDX from Leigh. Mohammed and Justin were knowledgeable and professional.

Fantastic! - tsinclair

Fantastic! Lost my previous Kia Soul in a house fire. I was a little traumatized and Randy Marion was there to help. They made my decision and the process easier than I expected. Great group to work with.

They made things easy and smooth. - samanthaproppe

They made things easy and smooth. Got my car the same day. Would highly recommend.

For the past 5 years I have had nothing but excellent - Cheryl C

For the past 5 years I have had nothing but excellent service for my 2020 Forester at Capital Subaru. Even though I have moved 3 hours away, I will continue to visit Capital for my service needs as I have found them to be friendly, knowledgeable, trustworthy, and well priced compared to the dealership in my new city. Thank you Capital Subaru!

Hi all my wife and I just purchased a new 2500 HD from - Rgriffiths

Hi all my wife and I just purchased a new 2500 HD from Boyd. It was our first time at the dealership nice clean and organized placed. I have purchased quite few vehicles in my 70 years and had a great experience. I connected with Chuck hitch told him what I wanted to look at and he had it ready and waiting upon our arrival. Chuck was a great salesman, not pushy at all and was knowledgeable about the truck. He’s just an all-around nice guy. I would definitely buy from him again if you go there, make sure you ask for Chuck

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

Horrible experience! - Ed.casteen

Horrible experience! Made a noon appointment to drive from Mountain City TN to their Salisbury location, 120 miles, to test drive a Ram 1500 they had on their website. When I got there they told me the vehicle was being reconditioned at a facility 100 miles away! I drove 120 miles!!! They first said they could have it there by mid afternoon. So I decided to wait. By mid afternoon they decided they wouldn’t be able to get it there! Mind-boggling! I did wind up buying the truck. They kept if for a couple of days for detailing. But when they finally delivered it to my house NO detailing had been performed! They delivered it with NO dealer tag! They gave me a thumb drive that was supposed to have all my documentation on it, but it was empty! They DIRECTED me to illegally drive the truck with the plate registered to my other vehicle! Still trying to work through their mess!!

Just wanted to let everyone know about the enjoyable - Mlbillcrew61

Just wanted to let everyone know about the enjoyable experience we had recently when we purchased a fifth wheel rv from Philips Rv. Kenny Ballard and Easton Kukuck went above and beyond answering all our questions and getting us what we considered a very fair deal. Kudos as well to Bob Board in service. He took the time to show me how to winterize and perform preventative maintenance measures for the future. He has a wealth of knowledge to share. And thanks to Jeff in parts for ordering the extra parts and incidentals that we wanted. I would highly recommend this rv dealer and this team to anyone in the market for a RV!

Jessica Linville is such a good employee. - Shirley

Jessica Linville is such a good employee. She makes me feel like I am the only customer she has when I go in for service(which of course I am not). Went in yesterday for service and she handled it within a timely manner. Very, very satisfied

Just purchased my 2024 Hyundai Palisade. - CFoley

Just purchased my 2024 Hyundai Palisade. Roderick and Brice were top notch, along with everyone else I met. I had a seamless transaction from start to finish. They made sure I understood everything and answered my million questions. I would not hesitate to purchase from Capital Hyundai of Greensboro again. Great job and Thank You!!!

Back in April we bought a Ram Laramie from Michael Jordan - tiffanyelissamitchell

Back in April we bought a Ram Laramie from Michael Jordan Nissan. Within hours of leaving the lot, the vehicle began having problems, starting with an alignment that pulled extremely hard to one side. After driving it for almost two hours to get home, it was very apparent that the alignment needed corrected. Within the next couple days, the charging pad in the front console began not working. A couple of weeks later, it started raining and we noticed a very large leak in the rear window. At that time we took the vehicle in to Michael Jordan Nissan since this was all within a very short time. The used car manager, Jonathan, was very hard to deal with and almost didn’t seem to want to make it right. Eventually he gave us a loaner and they ended up keeping the Ram for close to two weeks. Supposedly the Ram dealership in Durham fixed all of these issues and said the truck was good to go. We make the trip back up to Durham from Fayetteville to pick the Ram up. (All the while the other vehicle we purchased from them was in the shop for a sensor issue when we had JUST purchased that vehicle just days prior) So we had TWO vehicles that were purchased within a month that were both now in the shop. Both used cars. Jonathan was less than compassionate in this situation. We picked the Ram up and a couple of months later we notice the truck smelling really badly. The back window was still leaking, water pouring in the vehicle just as if the window wasn’t there. We take the Ram to the local dealership only to find out this vehicle has been in an accident that wasn’t reported on the carfax and now there are tens of thousands of dollars that are not covered under warranty and we are expected to pay for it on our own. I contacted Sabrina Hemby, who is literally the most amazing person, who immediately told the manager, Jonathan. The manager assured me that if I brought the vehicle to him right that moment, he would work out a deal and get us in something the same, if not better. He had a 2023 Demo he could get us in with no problem. Needless to say…. Many problems! I rushed up to Durham only for Jonathan to advise me that without another 13k down, there was nothing he could do. Excuse me?!? You had me drive two hours to tell me something you could have told me over the phone? Then I find out that while I’m there, he runs my credit WITHOUT my approval to see what I could be approved for. Jonathan then told me that without the 13k down, I would just be stuck with the Ram that was in an accident without my knowledge. Jonathan was “so bothered” by the fact that I wouldn’t fork out 13k that he had to immediately leave the office not to even return. He sent in a finance manager (who is a very close friend of mine and is one of two reasons we have bought over 8 vehicles from them. Corey Hemby and his wife are the ONLY reason we continue to do business with the dealership) in to just buy our truck back and call it even. I really had no choice at this point. So we’ve paid on a vehicle since April to only drive for three of the four months we’ve had it and now you will pay off my loan but I’m now screwed with no second vehicle. I say all of this to say, BUYER BEWARE! Jonathan is very crooked and will screw anyone over to make a dollar.

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

I recently bought a 2024 Jeep Grand Cherokee from CDJR. - Krys Bing

I recently bought a 2024 Jeep Grand Cherokee from CDJR. My salesman, Chip Chamberlin, was amazing. He went above and beyond to send me multiple car pictures and videos of options. He gave fast, friendly, and professional service continuously throughout the sales process. I highly recommend you give him a call.

Went on a search to see what Subaru package I wanted on - Mini4Ever

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and received a no frills bottom line offer with the best financing of any bank I know, I bought a car that day. They did not try and haggle with me. They just said, this is the price (which was wonderful) and processed it all quickly. I would come back here from across the country, just to buy from them again. Kind people. No “salesmen attitude”. 10/10

I had an excellent experience with Flow Cadillac! - gleward

I had an excellent experience with Flow Cadillac! My wife and I were searching for a specific Cadillac, and despite living in Central Florida where local dealers couldn't quite find what we wanted, Flow Cadillac came through. They had exactly the model we were looking for, and the process was seamless. Brennen Martone, our sales associate, went above and beyond to work out all the details and ensure we got exactly what we wanted. Juan Garcia, the business manager, was efficient and professional, making the whole paperwork process quick and hassle-free. The car was delivered last night, and although I haven't had much time to explore all its features yet, it looks fantastic. The entire team did a spectacular job, and I truly appreciate their dedication and effort. Thanks to everyone at Flow Cadillac for making this a smooth and enjoyable experience. Highly recommend!

Very friendly and helpful. - bigdaddy329

Very friendly and helpful. My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not buy a vehicle out of another state anymore. I was told the SUV was in good shape. I was sent a video that didn't show me rust and dents. The day I received the Escalade, there was rust on the rear fender, the corner panel, and front fender. Also, the tailgate doesn't work, and A/C compressor is bad. I understand when it is AS IS. But wow, when you lie to get a sale, that's bad. If I was told what was wrong, I would have never brought the Escalade. Now I'm spending more money I didn't expect to. Now it's sitting because the 30 day temp plate expired. I'm waiting for PA to send me a plate.

Rashard was the best! - tsuggs

Rashard was the best!! He's my man from now on. He's very patient very knowledgeable very positively upbeat and not a pushy salesman. I will be back! Thanks Rashard. Love ya!

In my 40+ years of buying cars for myself and my family, - kzmom

In my 40+ years of buying cars for myself and my family, this was the BEST car buying experience ever. Jordan, the sales rep, was a straight-shooter. Not only was he honest, he didn't play games, and he treated me with respect. He answered every question with a smile and took me seriously ... no matter how many times I asked or how many questions I asked. The finance guy, Eli, explained everything well and had the entire process stream-lined so it didn't take forever. Michael, the manager, came into the office, sat down and visited, and explained his philosophy of great customer service - which he lives and inspires his team to carry you. I felt seen, heard, and appreciated. Capital Nissan has a great team and great products!

Today made me trust the saleswoman and the financial - simmonsa40

Today made me trust the saleswoman and the financial staff.I went to Bob King meet Lesli and she was the BOMB!!I got a bit discouraged at one point but Chris worked it out and made me feel better.I walked away with a car that I truly loved.I will definitely recommend Bob King Mazda..Thank you for the help!!!

Treat the people that put cars on the lot better and pay... - Fired up!

Treat the people that put cars on the lot better and pay them money owed! They do all the grunt work while you reap the rewards. I’d give 0 stars if possible. Avoid these unscrupulous dealers!

Would definitely recommend! - L. Wood

Would definitely recommend! Charles and Kadi were very friendly, and were great to work with!

My experience was horrible I’ve brought the car back 3 - ksyn1364

My experience was horrible I’ve brought the car back 3 times for check engine light my car has been to recon Infiniti dealership all over the place . I made the deal 50 days ago and still haven’t got the car back . Brian was good he did his best on trying to keep me updated sales manager laughed like the situation was funny horrible service overall

Oh what a great place NOT to buy a car…. - mike.conway

Oh what a great place NOT to buy a car…. Don’t every think of making a financial deal with Randy Marion used cars. Looked at cars Earlier this week, went back today to finalize the car purchase. I directly as the sales person how do I pay you/dealership…. Direct deposit, bank check, etc. Sales person told me “No, personal check or cash was acceptable”. Strange I must say. I told him I would not be paying cash and needed the bank routing numbers. Again he said no check would do. Given a pass to test drive the car until 6:00pm I returned around 4:00pm. Several people greeted me wanting wanting to know where I had been? My car I was buying had been sold to someone else and I was SOL. MUST say what a professional dealership do not to step foot in RANDY MARION Save a Lot, Hickory NC.

If you like being lied to go to bob,if you like buying... - Cato.lenny3127

If you like being lied to go to bob,if you like buying bad cars go to bobs,I bought a truck with car fax said No wrecks but the rear of the truck had been replaced, with junk yard parts,then they said there lift was broke ,the true definition of a used car salesmen,what a joke.

I was told by their salesperson I'd be first in line once - Robert M

I was told by their salesperson I'd be first in line once the dealership got a 2025 911 GTS cab allocation. The next thing I know the salesperson is no longer there ("for good reason," the manager tells me), and no one bothered to tell me—for weeks. I just happened to find out when I called for the salesperson and the receptionist told me he no longer works there. The manager then says they won't put me on a numbered waiting list (contrary to the salesperson's assurance) and offers no apology for changing the dealership's story. I reported my experience to the general manager and got no response from him. In short, I don't think they care. They run their dealership like a bunch of amateurs in my personal opinion. They certainly don't inspire confidence to buy a $200,000 vehicle from them. I'd suggest people find another dealership.