899 North Carolina Used Car Dealers

Rip off artists. - mij

Rip off artists. I was quoted a price for an oil change. It billed out $30 more than qouted. When I raised the issue with management all I got was excuses (who charges a document fee for an oil change?). Communication is poor, it took me several attempts the day before to get a price on an oil change. These folks are extraction artists, as in extract your wallet.

Had a good experience buying a 2019 RDX from Leigh. - CSE

Had a good experience buying a 2019 RDX from Leigh. Mohammed and Justin were knowledgeable and professional.

Fantastic! - tsinclair

Fantastic! Lost my previous Kia Soul in a house fire. I was a little traumatized and Randy Marion was there to help. They made my decision and the process easier than I expected. Great group to work with.

They made things easy and smooth. - samanthaproppe

They made things easy and smooth. Got my car the same day. Would highly recommend.

Thank you Jasper Whitaker of Rocky Mount Dodge for - Big Steve

Thank you Jasper Whitaker of Rocky Mount Dodge for working with us on the purchase of our new Jeep Cherokee, she loves it.

For the past 5 years I have had nothing but excellent - Cheryl C

For the past 5 years I have had nothing but excellent service for my 2020 Forester at Capital Subaru. Even though I have moved 3 hours away, I will continue to visit Capital for my service needs as I have found them to be friendly, knowledgeable, trustworthy, and well priced compared to the dealership in my new city. Thank you Capital Subaru!

Hi all my wife and I just purchased a new 2500 HD from - Rgriffiths

Hi all my wife and I just purchased a new 2500 HD from Boyd. It was our first time at the dealership nice clean and organized placed. I have purchased quite few vehicles in my 70 years and had a great experience. I connected with Chuck hitch told him what I wanted to look at and he had it ready and waiting upon our arrival. Chuck was a great salesman, not pushy at all and was knowledgeable about the truck. He’s just an all-around nice guy. I would definitely buy from him again if you go there, make sure you ask for Chuck

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

Horrible experience! - Ed.casteen

Horrible experience! Made a noon appointment to drive from Mountain City TN to their Salisbury location, 120 miles, to test drive a Ram 1500 they had on their website. When I got there they told me the vehicle was being reconditioned at a facility 100 miles away! I drove 120 miles!!! They first said they could have it there by mid afternoon. So I decided to wait. By mid afternoon they decided they wouldn’t be able to get it there! Mind-boggling! I did wind up buying the truck. They kept if for a couple of days for detailing. But when they finally delivered it to my house NO detailing had been performed! They delivered it with NO dealer tag! They gave me a thumb drive that was supposed to have all my documentation on it, but it was empty! They DIRECTED me to illegally drive the truck with the plate registered to my other vehicle! Still trying to work through their mess!!

Just wanted to let everyone know about the enjoyable - Mlbillcrew61

Just wanted to let everyone know about the enjoyable experience we had recently when we purchased a fifth wheel rv from Philips Rv. Kenny Ballard and Easton Kukuck went above and beyond answering all our questions and getting us what we considered a very fair deal. Kudos as well to Bob Board in service. He took the time to show me how to winterize and perform preventative maintenance measures for the future. He has a wealth of knowledge to share. And thanks to Jeff in parts for ordering the extra parts and incidentals that we wanted. I would highly recommend this rv dealer and this team to anyone in the market for a RV!

Jessica Linville is such a good employee. - Shirley

Jessica Linville is such a good employee. She makes me feel like I am the only customer she has when I go in for service(which of course I am not). Went in yesterday for service and she handled it within a timely manner. Very, very satisfied

Just purchased my 2024 Hyundai Palisade. - CFoley

Just purchased my 2024 Hyundai Palisade. Roderick and Brice were top notch, along with everyone else I met. I had a seamless transaction from start to finish. They made sure I understood everything and answered my million questions. I would not hesitate to purchase from Capital Hyundai of Greensboro again. Great job and Thank You!!!

I have purchased many vehicles from a variety of - gstroud56

I have purchased many vehicles from a variety of dealerships. The experience I had with Capital Subaru of Greenville was the easiest and least stressful I have ever encountered. I was looking to purchase a late model pre-owned Subaru but ended up with a brand new vehicle with the same options as the pre-owned vehicles I was interested with only a small amount of increase in cost. There was no haggling on price, no false promises, and every individual encountered throughout this process was phenomenal. Everyone was kind, friendly, helpful, and willing to do what it took to make this a pleasant experience. Thank you to everyone, and I absolutely love my new Subaru Crosstrek!

Back in April we bought a Ram Laramie from Michael Jordan - tiffanyelissamitchell

Back in April we bought a Ram Laramie from Michael Jordan Nissan. Within hours of leaving the lot, the vehicle began having problems, starting with an alignment that pulled extremely hard to one side. After driving it for almost two hours to get home, it was very apparent that the alignment needed corrected. Within the next couple days, the charging pad in the front console began not working. A couple of weeks later, it started raining and we noticed a very large leak in the rear window. At that time we took the vehicle in to Michael Jordan Nissan since this was all within a very short time. The used car manager, Jonathan, was very hard to deal with and almost didn’t seem to want to make it right. Eventually he gave us a loaner and they ended up keeping the Ram for close to two weeks. Supposedly the Ram dealership in Durham fixed all of these issues and said the truck was good to go. We make the trip back up to Durham from Fayetteville to pick the Ram up. (All the while the other vehicle we purchased from them was in the shop for a sensor issue when we had JUST purchased that vehicle just days prior) So we had TWO vehicles that were purchased within a month that were both now in the shop. Both used cars. Jonathan was less than compassionate in this situation. We picked the Ram up and a couple of months later we notice the truck smelling really badly. The back window was still leaking, water pouring in the vehicle just as if the window wasn’t there. We take the Ram to the local dealership only to find out this vehicle has been in an accident that wasn’t reported on the carfax and now there are tens of thousands of dollars that are not covered under warranty and we are expected to pay for it on our own. I contacted Sabrina Hemby, who is literally the most amazing person, who immediately told the manager, Jonathan. The manager assured me that if I brought the vehicle to him right that moment, he would work out a deal and get us in something the same, if not better. He had a 2023 Demo he could get us in with no problem. Needless to say…. Many problems! I rushed up to Durham only for Jonathan to advise me that without another 13k down, there was nothing he could do. Excuse me?!? You had me drive two hours to tell me something you could have told me over the phone? Then I find out that while I’m there, he runs my credit WITHOUT my approval to see what I could be approved for. Jonathan then told me that without the 13k down, I would just be stuck with the Ram that was in an accident without my knowledge. Jonathan was “so bothered” by the fact that I wouldn’t fork out 13k that he had to immediately leave the office not to even return. He sent in a finance manager (who is a very close friend of mine and is one of two reasons we have bought over 8 vehicles from them. Corey Hemby and his wife are the ONLY reason we continue to do business with the dealership) in to just buy our truck back and call it even. I really had no choice at this point. So we’ve paid on a vehicle since April to only drive for three of the four months we’ve had it and now you will pay off my loan but I’m now screwed with no second vehicle. I say all of this to say, BUYER BEWARE! Jonathan is very crooked and will screw anyone over to make a dollar.

My husband and I ordered our 2024 Ford Maverick Hybred - pruettg4mh

My husband and I ordered our 2024 Ford Maverick Hybred from Boyd Automotive in July 2023. Throughout the waiting process, Jason kept us informed of the build-status of our vehicle and was very willing to answer our questions. We received delivery of the truck on May 30th. Jason and the team were extremely helpful, made sure everything was just the way we had ordered it, took time to review the truck with us so that driving would be easy. I am the primary driver and just love it! We took off from Durham to Florida for a trip the day after delivery. The truck performed very well then, and has since. I highly recommend Boyd Automotive to anyone looking for a Ford vehicle; in fact, I did recommend to a friend of church already!

Thanks to Charlie Walker in service for the warranty help - Rick

Thanks to Charlie Walker in service for the warranty help to get my fifth wheel hitch taken care of

Went on a search to see what Subaru package I wanted on - Mini4Ever

Went on a search to see what Subaru package I wanted on the Crosstrek to buy in the nearish future. Not at all in a hurry to buy. But when I was quoted an amazing trade in value on my previous vehicle and received a no frills bottom line offer with the best financing of any bank I know, I bought a car that day. They did not try and haggle with me. They just said, this is the price (which was wonderful) and processed it all quickly. I would come back here from across the country, just to buy from them again. Kind people. No “salesmen attitude”. 10/10

What an awesome experience, These folks went above and - paul.vanwijk

What an awesome experience, These folks went above and beyond to help me get the vehicle I needed so badly. I will always refer Mathew’s Motors to everyone. Thank you

I had an excellent experience with Flow Cadillac! - gleward

I had an excellent experience with Flow Cadillac! My wife and I were searching for a specific Cadillac, and despite living in Central Florida where local dealers couldn't quite find what we wanted, Flow Cadillac came through. They had exactly the model we were looking for, and the process was seamless. Brennen Martone, our sales associate, went above and beyond to work out all the details and ensure we got exactly what we wanted. Juan Garcia, the business manager, was efficient and professional, making the whole paperwork process quick and hassle-free. The car was delivered last night, and although I haven't had much time to explore all its features yet, it looks fantastic. The entire team did a spectacular job, and I truly appreciate their dedication and effort. Thanks to everyone at Flow Cadillac for making this a smooth and enjoyable experience. Highly recommend!

Purchase a used 2023 Subaru Ascent with an extend - Repkojoe

Purchase a used 2023 Subaru Ascent with an extend warranty. I have called there 10 times to speak to the finance manager over the past week. As I have several questions on the extend warranty coverage. I have yet to receive a return call to my inquiry. I found their lack of a reply to be very unprofessional…. Shameful For Capital Chevrolet of Shallotte to treat a customer! Beware of this treatment!!!

Very friendly and helpful. - bigdaddy329

Very friendly and helpful. My purchase was very smooth. Thank you 😊. I'm changing my review because things I found out about the 2012 Cadillac Escalade I brought. I will not buy a vehicle out of another state anymore. I was told the SUV was in good shape. I was sent a video that didn't show me rust and dents. The day I received the Escalade, there was rust on the rear fender, the corner panel, and front fender. Also, the tailgate doesn't work, and A/C compressor is bad. I understand when it is AS IS. But wow, when you lie to get a sale, that's bad. If I was told what was wrong, I would have never brought the Escalade. Now I'm spending more money I didn't expect to. Now it's sitting because the 30 day temp plate expired. I'm waiting for PA to send me a plate.

Rashard was the best! - tsuggs

Rashard was the best!! He's my man from now on. He's very patient very knowledgeable very positively upbeat and not a pushy salesman. I will be back! Thanks Rashard. Love ya!

In my 40+ years of buying cars for myself and my family, - kzmom

In my 40+ years of buying cars for myself and my family, this was the BEST car buying experience ever. Jordan, the sales rep, was a straight-shooter. Not only was he honest, he didn't play games, and he treated me with respect. He answered every question with a smile and took me seriously ... no matter how many times I asked or how many questions I asked. The finance guy, Eli, explained everything well and had the entire process stream-lined so it didn't take forever. Michael, the manager, came into the office, sat down and visited, and explained his philosophy of great customer service - which he lives and inspires his team to carry you. I felt seen, heard, and appreciated. Capital Nissan has a great team and great products!

Today made me trust the saleswoman and the financial - simmonsa40

Today made me trust the saleswoman and the financial staff.I went to Bob King meet Lesli and she was the BOMB!!I got a bit discouraged at one point but Chris worked it out and made me feel better.I walked away with a car that I truly loved.I will definitely recommend Bob King Mazda..Thank you for the help!!!

Treat the people that put cars on the lot better and pay... - Fired up!

Treat the people that put cars on the lot better and pay them money owed! They do all the grunt work while you reap the rewards. I’d give 0 stars if possible. Avoid these unscrupulous dealers!

Would definitely recommend! - L. Wood

Would definitely recommend! Charles and Kadi were very friendly, and were great to work with!

My experience was horrible I’ve brought the car back 3 - ksyn1364

My experience was horrible I’ve brought the car back 3 times for check engine light my car has been to recon Infiniti dealership all over the place . I made the deal 50 days ago and still haven’t got the car back . Brian was good he did his best on trying to keep me updated sales manager laughed like the situation was funny horrible service overall

Oh what a great place NOT to buy a car…. - mike.conway

Oh what a great place NOT to buy a car…. Don’t every think of making a financial deal with Randy Marion used cars. Looked at cars Earlier this week, went back today to finalize the car purchase. I directly as the sales person how do I pay you/dealership…. Direct deposit, bank check, etc. Sales person told me “No, personal check or cash was acceptable”. Strange I must say. I told him I would not be paying cash and needed the bank routing numbers. Again he said no check would do. Given a pass to test drive the car until 6:00pm I returned around 4:00pm. Several people greeted me wanting wanting to know where I had been? My car I was buying had been sold to someone else and I was SOL. MUST say what a professional dealership do not to step foot in RANDY MARION Save a Lot, Hickory NC.

If you like being lied to go to bob,if you like buying... - Cato.lenny3127

If you like being lied to go to bob,if you like buying bad cars go to bobs,I bought a truck with car fax said No wrecks but the rear of the truck had been replaced, with junk yard parts,then they said there lift was broke ,the true definition of a used car salesmen,what a joke.

I was told by their salesperson I'd be first in line once - Robert M

I was told by their salesperson I'd be first in line once the dealership got a 2025 911 GTS cab allocation. The next thing I know the salesperson is no longer there ("for good reason," the manager tells me), and no one bothered to tell me—for weeks. I just happened to find out when I called for the salesperson and the receptionist told me he no longer works there. The manager then says they won't put me on a numbered waiting list (contrary to the salesperson's assurance) and offers no apology for changing the dealership's story. I reported my experience to the general manager and got no response from him. In short, I don't think they care. They run their dealership like a bunch of amateurs in my personal opinion. They certainly don't inspire confidence to buy a $200,000 vehicle from them. I'd suggest people find another dealership.