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I used CARFAX to search the nation for a certified... - Will M.
I used CARFAX to search the nation for a certified pre-owned Yukon XL. I found one at Ferguson and worked with Trever. He sent me videos of the truck and was very detailed speaking during the videos. I waited a day or two and then decided to purchase the vehicle. While I was deciding there was no pressure by Trever, it was not the typical car buying experience. They delivered the vehicle to me 600+ miles away within about 3 days of purchasing. When the vehicle arrived there was a new scratch on the door from who knows where/how. I called Trever and he worked with management and they paid for the door to be repainted. No conflict and an easy process. I fully recommend this dealership and I will be using them again. Great prices, but also true quality and care with their professional staff. Thank you. My wife and I, and 3 kids love the new Yukon XL!!
Top Reviewed Specialists At This Dealership
Subaru Sales Consultant
Buick/GMC Sales Consultant
KIA Sales Consultant
Great experience! Never felt pressured or over sold on... - Rebecca.casey1233
Great experience! Never felt pressured or over sold on any service. I was informed of all step by step tasks. Very clean place to sit and wait.
Inventory / Leasing Sales
New Chevy Sales
Tommy Duvall was our salesman and has been very helpful.... - DOT2849
Tommy Duvall was our salesman and has been very helpful. Found the car we were looking for. Has kindly answered several questions we’ve had since our purchase. Finance went smoothly and didn’t take too long.
Excellent experience in buying the truck but the finance... - OTISWT
Excellent experience in buying the truck but the finance manager quoted me a warranty that was not available so I had to cancel it and re-sign paperwork.
Savanna in service was great to work with. I would... - jimmy.manning60
Savanna in service was great to work with. I would recommend her to anyone. I I I I I I I I I I il
they fixed the bad fuel pump - 1Sooners1
they did fix the problem with my vehicle .fuel pump was bad they replaced it .thank you for replacing it for me and the loaner truck for a week .
Cody Galbreath recommended for me to see Nate Miller at... - cbrumley812
Cody Galbreath recommended for me to see Nate Miller at Patriot Buick,GMC,Hyundai in Bartlesville to look at their trucks because I was looking for a new truck.
Nate showed us the trucks we wanted to look at and answered all our questions about the vehicles. Was very pleased so much I bought a 2020 Sierra GMC Shortbed 4wheel drive.
I would recommend them!
The staff is always friendly and helpful. The service... - treedyer
The staff is always friendly and helpful. The service department seems to be very efficient. I think they do a great job taking care of their customers.
Marsha was amazing! The whole experience was a breeze. I... - kerri.lightner
Marsha was amazing! The whole experience was a breeze. I would recommend this place to everyone. No pressure, very friendly and a small town feel. By far the best experience I've had.
After speaking with Guy via text, we decided to drive to... - Nitromethane
After speaking with Guy via text, we decided to drive to Perry from Yukon to look at a vehicle, we were greeted with nothing but honesty, smiles and a grateful attitude from every one. Julian was terrific with the knowledge of the vehicle, it was a pleasure dealing with him on a very easy transaction. everything from beginning to sitting in the finance office with Rick was a great buying experience. We are looking at another vehicle in the future and Vance will be our first dealership to visit.
Great deals - Oooook
I always see they have great deals being advertised on brand new cars. I hear they work with most people when it comes to financing.
Going back - Tdswilson
This is my second vehicle with Byford.
They got our payment around what we wanted. I told saleman, what I wanted payments around. The got my payment $3.00 under, before extended warranty. I'm planning on on getting third vehicle there, when its time
Great dealership - Alexdubbin
This dealership will work hard for your business. I bought a new truck here and it was easy. I would recommend them to anyone in the market.
Excellent repair - sbrown7170
Check engine light problem, it was repaired with no problem. I would highly recommend them to everyone. Excellent service and awesome personnel, Josh was fantastic.
Mr. Miller, made my buying experience the best. He held... - Trina
Mr. Miller, made my buying experience the best. He held my car for me and even had it delivered all the way to Lawton. I will recommend this dealership to anyone who doesn't want to be played with.
Buyer Beware - ThomasBex
“BUYER BEWARE MIAMI AUTO SUPERCENTER”
Let's start with I have purchased 3 autos over the internet recently. The first was a 2016 Nissan NV3500 from Nissan of Muskogee Okla, then a 2018 Dodge Grand Caravan GT from Dick Bailey Motors in Okmulgee Okla and then a 2018 Chevrolet Silverado 3500 Highcountry from Classic Chevrolet Buick GMC in Granbury Tx. In each case the dealer was more than happy to deliver the vehicles to our home in Norman Ok and sign the paperwork at our dining room table... but not Miami Auto Supercenter, Scott Purdy says "Oh no we can't do that. Oklahoma has a three-day rescission period to change your mind about contracts signed in your home. You could back out of the deal". Why didn't I get it right then? If all the other dealers had no problem with the rescission period, why did Miami Auto Supercenter? So we drove up to their dealership to get the 2018 Nissan Maxima Platinum. We had driven 2018 and 19 Maximas and were very familiar with the car, how they handled and all the options standard with the Platinum edition so we essentially just looked the car over really well making sure there was no damage to interior/exterior. The car had 5673 miles on it, what could possibly be wrong with it other than physical damage that wouldn’t be covered under the bumper to bumper new car warranty?
For those who don’t know, I didn’t, the Nissan Maxima radio has an SD Card that holds all of the user info, radio programming, phone setup etc. and 100% of navigation. Most importantly that card is not cheap.
Guess what was missing?
When I contacted my salesman about it he escalated the problem to Scott Purdy, Mr. Purdy said he would ship the card along with the title and I should have it within a couple of days. Sure enough the envelope came and I picked it up at the post office then took it directly to my local Nissan dealer to install it. Remember what I said about the cards being specific to that particular automobile…? Well they definitely are and Mr. Purdy had sent the wrong card. I called him immediately and that’s when I started getting “attitude” from him. I had had the car for a week by then and I wanted my $32,000.00+ purchase to function as it should and what I got from him was “He would TRY and locate the correct card” and when I suggested they order one from Nissan his reply was “That ain’t going to happen” then he started blaming the whole thing on my wife and I, we should have test driven the car more thoroughly. Show of hands, how many of you, when you are test driving an almost new car, program the radio then turn the car off and back on to see if the programming stays?
So I gave him two days and called back. He was busy and couldn’t take my call so I left a voice mail to please call me and update me on what was happening. Two more days go by without any communication and I call again. Same story, voice mail. I call the salesman who says he will get right on it. Two more days… I call back first for the salesman, voice mail, then Mr. Purdy, voice mail, so I’m a little frustrated. I wait until the next day and call again but this time I asked for the general manager and was sent to the voice mail of Jerry King who is actually listed as the New Car Sales Manager. So I left another voice mail. That was over two weeks ago. Last week I went on their sight and in their Contact Us comments field I left a detailed message as to my intentions to tell this story to the world if I didn’t get some kind of response. Another week and no response.
Now, as I am writing this I paused and called once again. This time I spoke with… oh crap I didn’t write his name down and forgetful me has let it slip my mind. Anyway, I was told that he (the person to whom I spoke) would find out what was going on and call me back within 30 minutes… that was three hours ago… four hours… five hours and no call back. I’m giving till tomorrow before I finish this.
OK… so I gave them a week, 7 days and no call back. I am now of the opinion that they are ignoring me, hoping I will just disappear. Not going to happen. In the mean time I had Bob Moore Nissan order me a card $321.73, not cheap.
The reason I am persisting now is to warn anyone who reads this, Do Not Do Business with Miami Auto Supercenter, do not trust anything they tell you, do not trust them period. They are not trust worthy. In many instances you get lousy service because of a lackadaisical attitude, lack of training or poor operational coordination but in this case it’s just pure “Get the Buck and Screw the Customer”.
I wish I could rate them lower. The worst service... - Kasey
I wish I could rate them lower. The worst service department I’ve ever seen. Ruined my motor and refused to pay for repair cost. Cost me $8000 out of my pocket. Do not trust them!!
I drove 400+ miles to purchase a used car Wilson... - Erlynuz
I drove 400+ miles to purchase a used car Wilson Chevrolet in Stillwater. Car was NICER by far than described and Terry Coates was wonderful to work with. A GREAT car buying experience!
As always Jason and his crew did an awesome job on my... - kilgoredeanna
As always Jason and his crew did an awesome job on my car. Showed me things that i needed to fix before " fixing " it. I even recieved a 10$ rebate ! Thank you guys !!!!
My 2019 Ford F150 I purchased from them used will most... - Nhill
My 2019 Ford F150 I purchased from them used will most likely have been in the shop for 7 weeks of the three months that I have owned it. I have to make the payments even though it has been to shop twice since ownership. When I tried to get hold Cody like he asked me to; I left 3 messages about the problem, no return calls/emails. Totally ignored. When I sent email to the company asking for help (loaner/relief) the GM sent me an email thanking me for thinking buying from them. What the xxxx. As a teacher they get a F. Based on the actions by the GM and Cody I have to assume they think it is funny that they sold me that truck that I will not have been able to use for up to possibly 7 weeks. Oh and I tried to contact Cody over two weeks ago and I'm just been waiting, but nothing. And the GM I responded to his weird email and guess what no response
We found a van we wanted, but it was in Ada instead of... - RW
We found a van we wanted, but it was in Ada instead of Paul's Valley. After assuring us we were approved for that van and we could come back on Monday to sign the paperwork with no money down, as they would go pick it up and bring it to Paul's Valley over the weekend. Monday, our salesman was out sick. They didn't get our van picked up. Tuesday, we find out that we had to wait for our insurance company to total our car first, which the salesman claims he didn't know. Thursday, we have that paperwork from our insurance company, and Friday afternoon, we find out that they "sold" the van we wanted Thursday night, but they had a great van as a replacement that they were sure we would love. So we look at the van. We're okay with it. But then, they come in with the paperwork to sign. We now have a huge down payment required that they will give us thirty days to come up with, plus tags, plus an outrageous monthly payment. We got up and left. Don't waste your time with Seth Wadley Auto Connection or Seth Wadley Auto Group. You can find plenty of other reputable dealerships for a great vehicle. If I could give them a zero out of five, I would. Never, ever again.
Very poor customer service. Left me on the lot for a long... - KBurks
Very poor customer service. Left me on the lot for a long time. Very poor knowledge of the auto, couldn't get a straight answer.
Horrible service - Yankeeokie
After a strut replacement gone bad, the car has major front end and suspension problems. Will not call you back. Incompetent all the way around.
We took my daughter's car to Janzen for repairs. It... - nikoleq
We took my daughter's car to Janzen for repairs. It died while she was driving. They first replaced the starter, then the flywheel, then the timing belt (the only thing that actually made sense) and then the water pump. The car had never over heated, leaked any fluid, or had the check engine light on. They kept the car for over a month and charged $1923 for the repairs. When we finally were able to pick the car up, the check engine light came on while driving home. We were told to bring it back. The next day they said it was minor, but they had to order the part. Over the next few days, the car was not driving well, the idle was very high and we discovered it was leaking some fluid. I called Janzen and let them know about the leak and the issues with the idle. I took it to another mechanic who stated there was a valve installed improperly causing the idle problem. They repositioned it and that problem was fixed. They couldn't find the leak and put dye in the engine to watch for an oil leak. A few more days goes by and the car dies and will not start. It was completely out of transmission fluid. The mechanic said he put five quarts of transmission fluid in it and it just ran back out. He quoted $600 to take out the transmission and fix the leak. This car was not taken to Janzen for transmission issues and had never leaked before. They will not do anything to assist us. The manager said all the "good" mechanics went to make more money in the oilfield. I would not take anything to Janzen. Poor customer service and mechanics don't know what they are doing. I had to buy my daughter a new car. I certainly didn't buy it from them.
Expect The Unexpected - kristendec81
After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed when I visited Vance Auto Group in Perry Oklahoma. It was a couple of hours before the dealership closed when John received the call that I was coming to visit him from Oklahoma City, which is about an hour drive but this didn't detour him from saying "come on in".
As I walk through the door I am greeted by Shane Jansson and I was addressed by name which is surprising because most "salesmen" don't put that much effort into making your experience personable. Shane then showed me the car that I was interested in and explained every inch of the vehicle just so I would be educated on my purchase. In my experience the next process is the most draining part of purchasing a vehicle which is the financing part but I can honestly say the process went smooth. Shane and Warren (finance manager) made sure I was comfortable with every step.
When all of the paperwork was complete Shane walked me to my new Acadia and I notice that he went out of his way and had a water bottle waiting for me in the cup holder of my new car! This maybe a small gesture to some but it's huge for me because like I stated before most salesmen don't make the car buying experience personable and I also think he put my satellite radio to a station that he thought I would like! Expect the unexpected with the Vance Auto group!
Very unprofessional service dept - Brianh
Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this dealerships service dept couple times before getting work done on this same vehicle and had a great experience both times. This time has been a nightmare. After getting the vehicle back from them it started dying and losing power when in reverse but each time it would start right back up and run fine. We figured there was a short but didn't know if anyone could find it since it started right backup and ran fine. Finally about the sixth time it died for good. Had to call a local dealership in Sherman tx to come tow it too their shop. They called.me later and said starter cable wasn't put on correctly causing it to short out. Unfortunately the same cable wasn't put on the correct side of the fuse on the battery causing the melting of the cable and destroying the battery. Ended up costing around $620 to fix what the service dept at Kyle Edwards had messed up. Had they spent an extra few minutes checking their work they would have noticed they didn't get the cable on correctly. When we made contact with service manager he determined there was no way his guys could make such a unprofessional mistake. He even went as far as blaming us. We just spent $9230 on a new motor and $743 on a car rental. Now why in the world would we wire it up wrong. Still had the same starter and battery on it. His excuses for someone messing with it didn't even begin to make sense. Even the dealership in Sherman couldn't believe how unprofessional theses guys were. Called the general manager and all he could say was do you wanna speak with the owner. Owner never called back after leaving couple messages. Be very careful using these guys for service. Make sure you check their work and document everything possible, even take pics before leaving their lot. Cause when you do and something happens they may not stand by their work.
Ferguson Buick GMC
Hudiburg Chevrolet Buick GMC
Buick/GMC Finance Manager