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Great service. Easy to shop. Good selection. Test drove... - Doublejmj
Great service. Easy to shop. Good selection. Test drove several vehicles. Easy to find off the highway.
Top Reviewed Specialists At This Dealership
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We had a serious water leak and would have had to have a... - jcarvell743
We had a serious water leak and would have had to have a wrecker come and get us if the part had given way completely. But thankfully the guys were able to schedule us in for replacement and have us out in a little over an hour.
Richard took great care of me & my truck. Richard is... - Rpilkington
Richard took great care of me & my truck. Richard is awesome!! I can always trust Richard to go the extra mile.
New Chevy Sales
Inventory / Leasing Sales
NEW AND USED SALESMAN
Had a great experience today at Mark Allen gmc today.... - danielsenters88shorty1488
Had a great experience today at Mark Allen gmc today. Chris was great. I felt that he was honest did the best he could for me. Mark Allen is a man of his word. Great place to go to get what your looking for!! Ask for Chris he will take care of you!
I'd like to thank my salesperson Kent S for his... - cindyenagy
I'd like to thank my salesperson Kent S for his assistance in getting us into a vehicle.
We are satisfied with our purchase and would do service with him and Patriot Auto in the future.
I do not give a review if I don't want to. I resent... - MXPACE
I do not give a review if I don't want to. I resent having to type here.
Great experience and very quick service told them what I... - sanchez.45cal
Great experience and very quick service told them what I needed and they met all my needs great shopping experience my best car shopping experience
After speaking with Guy via text, we decided to drive to... - Nitromethane
After speaking with Guy via text, we decided to drive to Perry from Yukon to look at a vehicle, we were greeted with nothing but honesty, smiles and a grateful attitude from every one. Julian was terrific with the knowledge of the vehicle, it was a pleasure dealing with him on a very easy transaction. everything from beginning to sitting in the finance office with Rick was a great buying experience. We are looking at another vehicle in the future and Vance will be our first dealership to visit.
The staff is always friendly and helpful. The service... - treedyer
The staff is always friendly and helpful. The service department seems to be very efficient. I think they do a great job taking care of their customers.
Bought a pre owned Cadillac and less than 3 months after... - Kittkatt
Bought a pre owned Cadillac and less than 3 months after owning it, had a major problem with the stabilization pump. I live about an hour + from Guthrie, but called and made an appointment. They found the problem but were not sure they could locate the pump. Found it in OKC! Young man ran to get it during lunch, and I was up an running about 2 hours later. While I waited, the service dept kept me informed and Marcia took extra special care of me. They are THE BEST people I have ever had the pleasure to work with. I would recommend (and have recommended them) to anyone interested in purchasing a new or used car. They have my business and my trust for sure. Glad they are there. GREAT group of people.
I will NOT be back! Spent almost $80k on a truck there... - Don
I will NOT be back! Spent almost $80k on a truck there for the worst service ever. Parts was ok but they have the worst service department around.
Agreed to a deal over the phone and online. Drove 250... - young0710
Agreed to a deal over the phone and online. Drove 250 miles to pick up the vehicle. They informed me of a $3,000.00 up charge not previously disclosed. VERY UNETHICAL.
Lied to us saying car was available. Drove 2 hrs to see... - JW
Lied to us saying car was available. Drove 2 hrs to see (planned to buy). Now it's loaned out but more expensive cars are in stock 😡
BOUGHT A OLDER USED CAR, Knew it was SOLD AS IS. had a... - mike4dodge
BOUGHT A OLDER USED CAR, Knew it was SOLD AS IS. had a problem a few days later, i just knew it was on me...But Let my sales person know, 5 min latter the GSM call me, Got me in the same day, Delivered bank to me at home next day! I have now Bought 2 More New trucks and a car for my daughter! I won't buy any other place now. They Also Give free oil changes for life, New or Used. Love them!
Very poor customer service. Left me on the lot for a long... - KBurks
Very poor customer service. Left me on the lot for a long time. Very poor knowledge of the auto, couldn't get a straight answer.
We got a new GMC Terrain today, David helped us, he went... - LaDawn
We got a new GMC Terrain today, David helped us, he went above and beyond for us, the whole group is so nice, no high pressure, no blowing smoke, it was a nonstressful, friendly, nice experience! We will be returning here for our next vehicle. If you are looking to buy a car go see them, you wont be disappointed! Ask for David!
I've purchased several new and used cars over the years... - Kim D.
I've purchased several new and used cars over the years and have had mostly stressful experiences where I stress for days afterwards wondering how I let someone take advantage of me. My experience buying a 2021 Buick Encore GX at Bob Moore was different. Terrance was my salesman and he was awesome. No pressure tactics. I felt that he genuinely wanted to help me find the best deal in my price range. With a dealer rebate I was able to get a new vehicle for less than the used ones I had shopped elsewhere. The finance department laid out my options but didn't try to talk me into anything I didn't want. It was raining when I left and Terrance helped me transfer everything out of my trade in.
4 months later I needed a vehicle for my son on a tight budget. I called Terrance and told him what my needs were and he said he'd keep an eye out. In the meantime I saw a Nissan Altima for a great price at a different dealership in Norman. I talked to the internet salesman and traveled the 35 miles to be presented with the old bait and switch. The photos online didn't show that the passenger side of the car was badly wrecked, including damage to the wheels. I left once again discouraged by the car sales industry. 3 days later I got a call from Terrance. He just got a trade in that met my budget and my specifications. So I purchased my second vehicle in 4 months from Bob Moore and don't have any regrets.
Going back - Tdswilson
This is my second vehicle with Byford.
They got our payment around what we wanted. I told saleman, what I wanted payments around. The got my payment $3.00 under, before extended warranty. I'm planning on on getting third vehicle there, when its time
Great dealership. Been buying at Cummins since 1989.... - Okie1
Great dealership. Been buying at Cummins since 1989. Never had an issue with purchase or service. Highly recommended for all your auto needs. All the people there are friendly and helpful.
Great dealership - Alexdubbin
This dealership will work hard for your business. I bought a new truck here and it was easy. I would recommend them to anyone in the market.
Excellent repair - sbrown7170
Check engine light problem, it was repaired with no problem. I would highly recommend them to everyone. Excellent service and awesome personnel, Josh was fantastic.
We took my daughter's car to Janzen for repairs. It... - nikoleq
We took my daughter's car to Janzen for repairs. It died while she was driving. They first replaced the starter, then the flywheel, then the timing belt (the only thing that actually made sense) and then the water pump. The car had never over heated, leaked any fluid, or had the check engine light on. They kept the car for over a month and charged $1923 for the repairs. When we finally were able to pick the car up, the check engine light came on while driving home. We were told to bring it back. The next day they said it was minor, but they had to order the part. Over the next few days, the car was not driving well, the idle was very high and we discovered it was leaking some fluid. I called Janzen and let them know about the leak and the issues with the idle. I took it to another mechanic who stated there was a valve installed improperly causing the idle problem. They repositioned it and that problem was fixed. They couldn't find the leak and put dye in the engine to watch for an oil leak. A few more days goes by and the car dies and will not start. It was completely out of transmission fluid. The mechanic said he put five quarts of transmission fluid in it and it just ran back out. He quoted $600 to take out the transmission and fix the leak. This car was not taken to Janzen for transmission issues and had never leaked before. They will not do anything to assist us. The manager said all the "good" mechanics went to make more money in the oilfield. I would not take anything to Janzen. Poor customer service and mechanics don't know what they are doing. I had to buy my daughter a new car. I certainly didn't buy it from them.
Very unprofessional service dept - Brianh
Had one of the worst experiences with a service dept and dealership ever. Spent over $9,000 getting a new motor in a Yukon Denali. Had used this dealerships service dept couple times before getting work done on this same vehicle and had a great experience both times. This time has been a nightmare. After getting the vehicle back from them it started dying and losing power when in reverse but each time it would start right back up and run fine. We figured there was a short but didn't know if anyone could find it since it started right backup and ran fine. Finally about the sixth time it died for good. Had to call a local dealership in Sherman tx to come tow it too their shop. They called.me later and said starter cable wasn't put on correctly causing it to short out. Unfortunately the same cable wasn't put on the correct side of the fuse on the battery causing the melting of the cable and destroying the battery. Ended up costing around $620 to fix what the service dept at Kyle Edwards had messed up. Had they spent an extra few minutes checking their work they would have noticed they didn't get the cable on correctly. When we made contact with service manager he determined there was no way his guys could make such a unprofessional mistake. He even went as far as blaming us. We just spent $9230 on a new motor and $743 on a car rental. Now why in the world would we wire it up wrong. Still had the same starter and battery on it. His excuses for someone messing with it didn't even begin to make sense. Even the dealership in Sherman couldn't believe how unprofessional theses guys were. Called the general manager and all he could say was do you wanna speak with the owner. Owner never called back after leaving couple messages. Be very careful using these guys for service. Make sure you check their work and document everything possible, even take pics before leaving their lot. Cause when you do and something happens they may not stand by their work.
They have held the title to a vehicle we purchased for... - Carbuyer83
They have held the title to a vehicle we purchased for over a month and lied about it the whole time. Still have not received the title. We tried to speak to the manager, who apparently is the owner, no call back. The title clerk is very rude and just lies about when and what is going on. Worst experience buying a vehicle we have ever had! Will not go back!
Buyer Beware - ThomasBex
“BUYER BEWARE MIAMI AUTO SUPERCENTER”
Let's start with I have purchased 3 autos over the internet recently. The first was a 2016 Nissan NV3500 from Nissan of Muskogee Okla, then a 2018 Dodge Grand Caravan GT from Dick Bailey Motors in Okmulgee Okla and then a 2018 Chevrolet Silverado 3500 Highcountry from Classic Chevrolet Buick GMC in Granbury Tx. In each case the dealer was more than happy to deliver the vehicles to our home in Norman Ok and sign the paperwork at our dining room table... but not Miami Auto Supercenter, Scott Purdy says "Oh no we can't do that. Oklahoma has a three-day rescission period to change your mind about contracts signed in your home. You could back out of the deal". Why didn't I get it right then? If all the other dealers had no problem with the rescission period, why did Miami Auto Supercenter? So we drove up to their dealership to get the 2018 Nissan Maxima Platinum. We had driven 2018 and 19 Maximas and were very familiar with the car, how they handled and all the options standard with the Platinum edition so we essentially just looked the car over really well making sure there was no damage to interior/exterior. The car had 5673 miles on it, what could possibly be wrong with it other than physical damage that wouldn’t be covered under the bumper to bumper new car warranty?
For those who don’t know, I didn’t, the Nissan Maxima radio has an SD Card that holds all of the user info, radio programming, phone setup etc. and 100% of navigation. Most importantly that card is not cheap.
Guess what was missing?
When I contacted my salesman about it he escalated the problem to Scott Purdy, Mr. Purdy said he would ship the card along with the title and I should have it within a couple of days. Sure enough the envelope came and I picked it up at the post office then took it directly to my local Nissan dealer to install it. Remember what I said about the cards being specific to that particular automobile…? Well they definitely are and Mr. Purdy had sent the wrong card. I called him immediately and that’s when I started getting “attitude” from him. I had had the car for a week by then and I wanted my $32,000.00+ purchase to function as it should and what I got from him was “He would TRY and locate the correct card” and when I suggested they order one from Nissan his reply was “That ain’t going to happen” then he started blaming the whole thing on my wife and I, we should have test driven the car more thoroughly. Show of hands, how many of you, when you are test driving an almost new car, program the radio then turn the car off and back on to see if the programming stays?
So I gave him two days and called back. He was busy and couldn’t take my call so I left a voice mail to please call me and update me on what was happening. Two more days go by without any communication and I call again. Same story, voice mail. I call the salesman who says he will get right on it. Two more days… I call back first for the salesman, voice mail, then Mr. Purdy, voice mail, so I’m a little frustrated. I wait until the next day and call again but this time I asked for the general manager and was sent to the voice mail of Jerry King who is actually listed as the New Car Sales Manager. So I left another voice mail. That was over two weeks ago. Last week I went on their sight and in their Contact Us comments field I left a detailed message as to my intentions to tell this story to the world if I didn’t get some kind of response. Another week and no response.
Now, as I am writing this I paused and called once again. This time I spoke with… oh crap I didn’t write his name down and forgetful me has let it slip my mind. Anyway, I was told that he (the person to whom I spoke) would find out what was going on and call me back within 30 minutes… that was three hours ago… four hours… five hours and no call back. I’m giving till tomorrow before I finish this.
OK… so I gave them a week, 7 days and no call back. I am now of the opinion that they are ignoring me, hoping I will just disappear. Not going to happen. In the mean time I had Bob Moore Nissan order me a card $321.73, not cheap.
The reason I am persisting now is to warn anyone who reads this, Do Not Do Business with Miami Auto Supercenter, do not trust anything they tell you, do not trust them period. They are not trust worthy. In many instances you get lousy service because of a lackadaisical attitude, lack of training or poor operational coordination but in this case it’s just pure “Get the Buck and Screw the Customer”.
Kia Sales Consultant
Buick/GMC Finance Manager
Buick/GMC Sales Consultant