Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Issue was addressed in a timely fashion and corrected... - MORADAGIL
Issue was addressed in a timely fashion and corrected properly. Both the service department and management department were pleasant, straight forward and knowledgeable in the process of repairing the malfunction.
Top Reviewed Service Specialists At This Dealership
Service was thorough. I like that I’m told what is... - Sandra B
Service was thorough. I like that I’m told what is recommended and what can wait awhile. John was super nice. I like that a card is sent to remind me of inspection.
Very courteous and prompt service given by the personnel.... - ANTHONYOCONNOR
Very courteous and prompt service given by the personnel. I was very pleased with the quick and straight to the point visit. Especially by a man named Kevin Lee, who made all the arrangements.
We are very impressed with their great customer service... - gsk
We are very impressed with their great customer service and complete professionalism in the service department. They make you feel like part of their family and always complete the task at hand. Their service folks such as Gail and Jason are top notch with communication, service and results! The sales folks that we worked with, Kim and Joe are very honest, sincere and supportive in making the sale happen in getting what you want. They work very hard to make sure that you are treated fairly and win the deal for your new car. Gary K.
A beautiful facility. Oozes privilege, which is to be... - LoveRules
A beautiful facility. Oozes privilege, which is to be expected. Warning: don't roam around too much. Especially if you have your Timberlands on instead of your Louboutins. Specific service brought me to Devon and while I waited I shopped, saw a cute tote planned to purchase everything together. The cashier had other plans. From the time I walked into the retail area while waiting this individual was eyeballing the whereabouts of a 25.00 tote. This is the kind of stuff black people talk about all the time. Most times white people can't help themselves and their microaggresions are served with a side eye. So after she couldn't be any more patient, she found her excuse at the refreshment counter and approached asking if we were ready to purchase. To add insult to injury, she overcharged on the transaction, which she apologized for...Maybe commission was a motivator? Maybe she was taking care of her charge to cover the retail section? Who knows. But, really? I drove there in my Benz, needing business for my OTHER Benz, and this person is worried about a felt tote? This is another example of how people need to take responsibility for their discriminations and just... Stop. Other than that, service was fine.
Assistant Service Manager
Our sales associate, Kamil Stefaniak could not have been... - jdginty
Our sales associate, Kamil Stefaniak could not have been more accommodating. I'm also in sales for a living and I appreciated his approach. He was extremely responsive and knew that between my wife and I we had little time to waste. It's the first time in my life that buying a car didn't become a headache wasting time sitting in the dealership. I found him honest, forthright and very likeable. In short, he's simply the type of person you're pleased to do business with. So much so, our daughter is already in contact with him for a car for herself. I'm not one to write reviews ever but I thought Kamil went above and beyond so I feel compelled to share my experience. I highly recommend not only Keenan which has always been excellent but Kamil in particular. And also I'd like to recognize Paul Reese in service. We have an older Mercedes we didn't get from Keenan that's required several services and Paul has always gone above and beyond to help my wife. I just can't say enough good things about this dealership. First rate service and class acts all.
Assistant Service Manager
Assistant Service Manager
The Mercedes Service department is absolutely excellent.... - Paul
The Mercedes Service department is absolutely excellent. Mike Griffith is a very knowledgeable service Advisor who really has the customers best interests in mind. He managed a long and complicated repair of my older Mercedes — in a professional , patient manner : something that no other dealership would have done. The Smail team have my vote of confidence ! Bravo !
I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi
I have purchased five cars through abruzzi auto brokers since 2000.
I estimate my savings to be around $10,000-$15,000 total.
I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket.
They have also sold several cars for me.
My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.
Great people who go above and beyond to get u in the... - cherokee112376
Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased
Worst service department ever. This place used to be... - JM
Worst service department ever. This place used to be great but has rapidly and gone downhill. You couldn’t pay me to use this place again. The service department is a joke. The service manager Kathleen Must loose potential customers on a daily basis. Be warned, DO NOT bring your car here. They will screw it up and make you pay for it the next time your being the car in.
Horrible customer service experience. - deanrob101
Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.
Simply The Best - Deborah S
Last night, after returning from an eight hour roundtrip to get my beloved old E350 4Matic serviced, my thought was, the experience at the car dealership was, simply the best. When asked why I would drive that far when there were other dealerships closer, the answer was, I trusted Bobby Rahal Motor Car Company and their team.
To a certain few, they may seem to possess an attitude of superiority. But when providing a good service and being busy and efficient, they quietly do an excellent job with confidence. It is impossible to please everyone, but these are my experiences, the first happening by fate.
While on a trip away from home alone, my car simply shut down. Mercedes Benz sent a car trailer with a nice driver to take my car to the closest dealership. It was Bobby Rahal in Wexford, PA. As it turned out, an inexpensive broken serpentine belt had caused the problem. BUT, while giving my car a quick check-out, they discovered another problem that would have potentially have been dangerous had it not be repaired.
My husband and I had been driving home from Manhattan on the New Jersey Turnpike and hit a terrible pot hole. We had to put a spare tire on out on the highway after it began losing air. What we didn't know was there was more serious damage. After that repair, it made me grateful it was discovered while in the hands of a competent service department.
When another thorough check-out and service was needed, the appointment was made in Wexford. Dave Gutherie did not remember us, it had been four years, but I told him, you are trusted to oversee this process and tell me what is best.
He called me and went into detail about what was found before proceeding with any work. Again, they found some items needing corrected, all with cause and effect being understood. I am grateful for being able to trust a business to do a good job. Each and every person encountered during the two day experience was the best.
Owning a Mercedes comes with the idea it is special. My car is a 2008 with 102,000 miles. It is Sienna Black, an interesting metal flake combination, with cognac leathers seats, and premium wheels. Driving it home after it being checked out and improved was magic. My old friend was good to go anywhere.
They didn't try to convince me to buy a new car, although it was quite possible. There was no deception in stating what needed to be done. They did their jobs with expertise and confidence, all the while being cordial and accommodating.
If I decide to buy another Mercedes, it will be there. Any service in the future will be there also. Often, customers are quick to write the bad reviews, I am pleased to report my personal experiences with candor, knowing a job well done should be recognized as well.
Excellent Service - Kelsey
Excellent customer service. Quick estimate made upon arrival and friendly staff. My car had significant damage and looked back to brand new when completed. The team made a stressful experience a little bit easier.
Mercedes Benz of Fort Washington