Great service! - Jeff123
I was emailed that my service was due and I set up an appointment. I was checked in very quickly and was given a loaner until the work was completed. I received a call my car was ready and when arrived it was not only ready but had been washed. My service advisor explained what they did and I was out very quickly. Great Customer Experience! Keep up the good work!
Top Reviewed Service Specialists At This Dealership
Master Certified Service Consultant
Assistant Service Manager
Excellent service! Fast and courteous! All done professional - RADIAN
Excellent service! Professional and courteous ! From the beginning, starting with a friendly greeting! Very fast checking in and avoiding unnecessary waiting! Everything explained and clear, with no "surprises" !
Recalled Airbags - j66485469
Very prompt service. Staff extremely friendly and fast service. Cleaned car and filled it up with gas. Loaner car was offered but I decided to wait because they have a very nice lounge with lots of snacks and drinks.
worst service and sales my car is broke within two weeks - samy
I bought a car from over this location very recently - and now guess what my car is shop and have to $1,000 to fix it -
sales rep and sales manager both didn't care and very unprofessional
this is a certified car that shouldn't break down within two week and expect me to pay for repair - i have done no damage to this car
now my car is the shop - and no ones is contacting about this -
beware of this dealer and what they tell you before you buy the car and after you buy it
i have contact Lexus but i doubt they would anything -
i hope someone that cares about this place contact me about my car -
Theychanged my oil but didn't put any back inthe carh - D.Sanders
I brought my car in for a recall on the passenger side air bag. i requested to get an oil change while they worked on repairing the recall issue. I get my car back and before i could drive 2 miles my engine locked up. I had to have my car towed back to the dealership. They drained the oil but didn't put oil back in the car.This was on 11/16/2018. On 11/19/2018, I called to check the status of what's going on, only to be told I need to purchase another motor and that their technician did nothing wrong....really! Some advisor alles me back and not the Service mananger nor GM to say they found metal shavings in the motor. of course you did! You sent me out the door with car that has no oil in it.
You've had my car since Friday, no one from your dealership has called to give me an update, and this is what you come back with! I tried to give you guys a chance to do the right thing here but instead you would rather go this route. Don't get your vechicle serviced here!!!
Perfect - mojo
Anthony Moore is a excellent car salesman he took great care me, I would recommend anyone for Anthony thank you my experience overall was great.
I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney
I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town.
thanks pro auto
Lexus of Knoxville
Certified Service Consultant