6 Tennessee Lexus Dealers

I received Superior Customer Service and attention to - Lync9224

I received Superior Customer Service and attention to detail every time I visit the dealership. Gary York and Mike McPherson are very knowledgeable and customer-focused. In addition, they have the best maintenance staff I have ever worked with in all my years of driving. Likewise, the Sales Staff is also customer-focused and knowledgeable, especially Anthony Williams.

We had an outstanding experience purchasing our Lexus RX - Roxanne

We had an outstanding experience purchasing our Lexus RX 350, and Dennis made the entire process enjoyable from start to finish. Buying a car can often feel stressful, but Dennis was knowledgeable, patient, and genuinely focused on helping us find the right vehicle, not just making a sale. What impressed us most was the effort Dennis put into finding exactly what we wanted. He took the time to go through the entire incoming inventory to locate the specific RX 350 that matched our preferences, and he never tried to convince us to settle for something that wasn’t the perfect fit. It was clear that his priority was making sure we drove away in the exact vehicle we wanted, and we couldn’t have appreciated that more. Throughout the process, Dennis answered every question we had, never made us feel pressured, and kept us informed every step of the way. His communication was excellent, he respected our time, and he followed through on everything he promised, making the entire buying experience smooth and enjoyable. We also want to recognize everyone at Lexus of Nashville. Every person we interacted with was welcoming, professional, and genuinely committed to providing exceptional customer service. You can tell that creating a first-class experience is part of the culture there, and it made the entire process feel special from beginning to end. Dennis’s professionalism, honesty, and dedication truly set him apart. We absolutely love our new Lexus RX 350 and are so grateful for the incredible experience. If you’re looking for a dealership that puts customers first, and a sales consultant who will go above and beyond to find the perfect vehicle, we highly recommend asking for Dennis. Thank you to Dennis and the entire Lexus of Nashville team for making this the best car-buying experience we’ve ever had!

Evan was my sales person. - Ddazzled21

Evan was my sales person. He did a great job. They didn’t have the car I wanted on site but he found one very quickly.

From the moment I stepped into the dealership, I was - joez2899

From the moment I stepped into the dealership, I was warmly welcomed by friendly staff. Later, Kenzie Fields, one of the sales representatives, approached me. I’d been considering several dealerships, but after chatting with Kenzie and seeing one of the vehicles I was interested in, I decided to make the purchase. She was wonderful, and everyone at the dealership was friendly, accommodating, and it was a pleasure doing business with them.

Great experience at Lexus of Kingsport - Jerome

From our initial contact with Amanda, to the day we drove off with a new RX350 the entire process went exceptionally well. I first contacted Dustin the Finance Mgr by phone and he put me at ease with the credit process and gave me a good sense of how easy the people at the dealership were to work with. The next day we visited the dealership and met with Doug the Sales Mgr too discuss lease vs. purchase options. I had very detailed questions about the lease and Doug gave me very backup reports showing all the details behind the numbers. He introduced us to Michael our Sales Agent and they both helped answer all of our questions about the vehicle and the details of the lease. Michael was very knowledgeable about the different models and features and was great to work with. We negotiated a fair price for the RX350 and also on our trade in. At no time did we ever feel like we were under pressure to do anything other than proceed at our own pace no matter how long it took. On the day we picked up our new car, we met Chuck, the General Mgr. After talking with him I could see why the organization was so people oriented. He even made the temp tags and put them on the car! We love our new Lexus and have already recommended the dealership to several of our friends.