Find the best dealership for you.
Find good folks to fix your car.
Find the right car for you.
Make sure your car is safe to drive.
Great experience buying my first VW and first EV, the... - m.bpurcell
Great experience buying my first VW and first EV, the ID.4. My sales person Tyler Sullivan is great snd checks on me regularly. Would highly recommend. Mike P.
Top Reviewed Specialists At This Dealership
Sales Consultant/F&I Manager
BDC Account Manager
Everything and everyone was exceptional! Our salesman... - DebandMac
Everything and everyone was exceptional! Our salesman Stuart Floyd was especially concerned that we get the car that would make us happy. (Of course, that’s what we wanted as well.). Stuart was easy to work with and made no attempt to rush us into a decision. After we finally did make a choice he spent as much time as was needed to coach us on all the awesome features of our new car. Thanks to Stuart, Mr Lem who handled all our financial paperwork, & (Mr.?) Thomas who offered us a better deal than we dreamed we would get.
Service guy, Jerred, was courteous and professional. We... - Normjohns74
Service guy, Jerred, was courteous and professional. We nice young man. The car was nice and clean when I picked it up too, which my wife appreciated!
Felipe Rosario is extremely professional and a pleasure... - Cstrace86
Felipe Rosario is extremely professional and a pleasure to work with. He made the purchasing process so smooth. I highly recommend and will referral others!
Highly recommended. Good trade. Enjoyable experience. - Jay
They have a top-notch team here at Harper. We visited the Alcoa location and worked with Calder Baker who came highly recommended by a long-time friend. My wife and I could not be happier with the trade. This type of transaction can be stressful for us, but not this time. Everything clicked into place and it was an enjoyable experience. Highly recommend!
After not so honest dealing from other VW dealerships, - FaithfulCalebTN
This place did what it said it was going to do. I told them what I wanted and what I wanted it for. I had a lease turn in over miles and needing some care, they took it off my hands, cut me a check for overage, and gave me a fair deal.
Purchased what was supposed to be a Certified Pre Owned... - Sonya Beasley
Purchased what was supposed to be a Certified Pre Owned car here in January 2021 and had concerns about the condition of the front tires at purchase but when we expressed those concerns we were assured they were well within range of certified tires and they should just be rotated soon. Took them to be rotated and balanced today were told by Discount Tire they are old tires (one is from 2014 and one from 2015) and at less than 4/32 tread and definitely need to be replaced. They would not even rotate them saying it would make the vehicle more unsafe. These old tires were sold to me on my “Certified 2018 VW Atlas”. When I called to speak with someone at the Dealership my message was only returned by the receptionist who said she spoke to someone in the Used Car Dept who assured her the tread was fine when we purchased it and the age of the tires doesn’t matter on their certified vehicles. Disappointing customer service and standards of excellence.
Jennifer is the best service adviser I have dealt with.... - chipellers
Jennifer is the best service adviser I have dealt with. She is professional, attentive, and friendly. If you have a Volkswagen take it to her. You will not be disappointed.
This dealership is HORRID! They have given me the run... - Vindictiva
This dealership is HORRID! They have given me the run around for a week but when I call the finance company everything is ready to go! Someone just isn't doing their job! I wouldn't recommend the dealership to ANYONE!
One place to go-One guy to see!! - PoppaBubbles50
I went into this dealership iffy about my credit, what I wanted, what I could pay, etc.
ALEX SCOTT went over and above! No matter your social status, money situation, or type car you want, go to Wallace in JC, TN and talk to Alex Scott. Friendly, honest, not pushy....and honest to God makes buying a car fun again. Go see him. You won’t be sorry!