13 Tennessee Volkswagen Dealers
Chad Hood Was excellent, the process the quick and easy. - Gabrieltvol
Chad Hood Was excellent, the process the quick and easy. We are enjoying our ID.4
Top Reviewed Specialists At This Dealership
Sales Consultant/F&I Manager
Meayesha at Volkswagen of Murfreesboro was absolutely - Jessica C
Meayesha at Volkswagen of Murfreesboro was absolutely awesome and she treated me like I was family. She really went above and beyond helping me during the purchase of my new vehicle and the vehicle I traded in. If anyone is looking for a new or used vehicle please go to Volkswagen of Murfreesboro and ask for Meayesha because I would recommend her to anyone. Thank you so very much Meayesha I’m really happy with my vehicle purchase!!
They are always so helpful and do such a great job! - mtw37830
They are always so helpful and do such a great job! I enjoy doing business with Harper Volkswagen.
Tabitha and Jamal did an incredible job with my service! - susiepaine
Tabitha and Jamal did an incredible job with my service! Great services, knowledgeable and so friendly! Highly recommend to my family and friends!
BEWARE! - swanson
BEWARE! When the lease was up I was told I had to finance through them to buy out the lease. Then was told I had to come do it in person. Came in and after two hours signed all the docs reflecting a loan that was zero down. We were ready to walk out the door. Then the finance manager says "oops" I made a mistake. You are actually going to have to have $5000 down in order to get this payment. So we give them a check. Next day I set up Capitol One account and the figures are exactly what they were originally and that I signed for. NO mention or reflection of the $5000. It was simply gone. After MULTIPLE unanswered calls and texts the GM finally calls and tells me $2600 of that $5000 was for an extended warranty. NO ONE ASKED if I wanted to purchase a warranty! The remainder supposedly applied to loan (but not showing on account). 3 weeks later and they still won't refund the $2600, let alone the full $5000. They say the best they can do is apply it to the loan....LIKE THEY SAID IT WAS ALL ALONG. I feel cheated, scammed and humiliated. Definitely do not recommend doing business with this dealership.
They don't return your call once they get your car in - James Harris
They don't return your call once they get your car in shop. It will be the last time I go their.
On August 17 I taking my car in for a routine oil change... - betachanrevolt
On August 17 I taking my car in for a routine oil change as I am done 3 Times before with Gossett Volkswagen. I’ve never had an issue or problem. After my oil change I noticed that my car was leaking oil. I informed them of the leak and I brought it in exactly a week later. I was told over the phone is would be covered, I would get a loaner car, etc etc. when I got there that was not the case. They told me that the seal was faulty and that I would have to be out of pocket over $700. According to the print out that their Service manager gave me, it said that the seal was distorted and no longer sealing properly. It seems that one of their mechanics torqued the plug too hard and messed the seal up. The fact that it was a faulty part AND that The only way that seal could’ve been distorted is from one of their mechanics shows that they not only have poor workmanship, but they do not stand behind their work. The service manager would not even look me in my eyes, wouldn’t give me options, would not stand behind what his associates had told me over the phone. Nothing…which shows his level of professionalism. I am a single woman and I am always leery of auto shops taking advantage of me and at this stage I feel that they are trying taking advantage of a situation caused by their mechanics. 1/10 do not recommend.
This dealership is HORRID! They have given me the run... - Vindictiva
This dealership is HORRID! They have given me the run around for a week but when I call the finance company everything is ready to go! Someone just isn't doing their job! I wouldn't recommend the dealership to ANYONE!
One place to go-One guy to see!! - PoppaBubbles50
I went into this dealership iffy about my credit, what I wanted, what I could pay, etc.
ALEX SCOTT went over and above! No matter your social status, money situation, or type car you want, go to Wallace in JC, TN and talk to Alex Scott. Friendly, honest, not pushy....and honest to God makes buying a car fun again. Go see him. You won’t be sorry!
Highly recommended. Good trade. Enjoyable experience. - Jay
They have a top-notch team here at Harper. We visited the Alcoa location and worked with Calder Baker who came highly recommended by a long-time friend. My wife and I could not be happier with the trade. This type of transaction can be stressful for us, but not this time. Everything clicked into place and it was an enjoyable experience. Highly recommend!