8 Vermont Toyota Dealers

Frankie was extremely responsive and transparent - mike0019

Frankie was extremely responsive and transparent throughout the process. He helped us comfortably navigate a couple of bumps along the way and definitely earned our trust. Even after the sale was complete and we had a couple of follow-up questions, Frankie was quick to support. I'd definitely recommend working with him. Overall, we've had a couple interactions with Heritage Auto Group, between the dealership side and the collision repair side, and all have been promising so far.

"The people cannot be all and always well informed, and - Krakauer

"The people cannot be all and always well informed, and the part which is wrong will be discontented in proportion to the importance of the facts they misconceive " Thomas Jefferson

Jason was great! - zeamoonsoulwoodz

Jason was great! Accommodated the mishap from miscommunications -- first, my confusion about which location to go to, and then, kept following up until we got a hold of each other, because I had gotten transferred to the answering service of a different Jason. I got a diagnostic of several pending major repairs -- everything was comprehensively laid out in a color-coded report with photos of my car's problem areas. I appreciated that Jason explained to me that the report is styled that way intentionally, for maximum transparency and trust building with customers. All around great experience, and I am very grateful for all the accommodation and assistance.

Such a disappointing experience with Doug and Heather. - marpo

Such a disappointing experience with Doug and Heather. When I found out I was pregnant with twins, the pressure was on to find the perfect vehicle that could fit my growing family. I had my heart set on a Grand Highlander and found the perfect one at Coggins that was due in by Memorial Day. I put down the deposit and explained that I would be traveling to pick it up in May. The vehicle came in extremely early - 4/23/2025 - and Heather told me I just had to sign the bank agreement for the portion I was financing in order to secure the vehicle. I specifically asked about the remaining down payment and she said a bank check upon my planned pick up in May would be fine. I told her this was a relief since I was leaving on vacation the following day. A few days later while on vacation I start getting messages from Doug about how I need to wire the down payment or the car will be released by end of day. This was completely different from what they told me and because I was traveling I wasn't able to send the down payment within their time frame and they released the vehicle. Heather never took my calls to discuss the situation and Sarah, the sales manager called me to say it was company policy even though I was told something completely different by her staff. The only option I was given was to refinance my loan for the entire amount of the car which would have left me with higher monthly payments - not something I was willing to take on with twins coming. Meanwhile the vehicle continues to be available on their website 3 weeks later so I still don't know what the rush was or why they felt the need to pull the car out from under me. Bottom line, do not trust anything they say as their sales people are not up front with you and then pull the rug out from under you even after you've taken out the loan for the vehicle!

I just leased a 2025 tundra this place is great the sales - Duke@1962

I just leased a 2025 tundra this place is great the sales people are very friendly and I would recommend asking for copper he's very helpful and had my phone connected to the app answered all my questions . If anybody is looking for a new truck or car I would make the trip to faith's toyota ford.love this place

One of my least favorite things in life is getting a new - tgodfrey212

One of my least favorite things in life is getting a new car. Since I lease it’s every 3 years. 802 Toyota changed all of that. It was by far the best experience I’ve EVER HAD with a dealership and I’ve had MANY. The staff was extremely competent, courteous and not pushy. Well done 802 Toyota. If you’re looking for a Toyota no matter how far away you are go there TRUST ME!!!!

sales didn't hear a thing I said. I wanted to buy... - bozofs

sales didn't hear a thing I said. I wanted to buy 2wd 4cyl tacoma. they made me feel like a fool for not wanting a v6 4x4... the very next day, I bought a 09 tacoma 2wd auto. from Boch toyota south. the 2 hr drive was worth evey penny. they even delivered it to my door step!