I wish I had bought my Subaru here. - ryanyemen
I wish I had bought my Subaru here. My dealership experience in Charlottesville was absolutely awful, and when I moved to the valley I was so happy that CMA actually behaved the way a customer would want.
To Carmen, Harry and Rory, I want to thank you each for being so great every single time I’ve come in. I’ve brought complicated problems with my vehicle and the honesty and amazing customer service you’ve provided each and every time gives me hope that there actually people who care about people in this industry. These three people have been nothing but honest, nothing but friendly, nothing but trustworthy. While my Subaru experience has not been great (and I’ve owned two in the last 15 years) that’s the manufacturer’s issue, it’s never been this department that has given me trouble, never been this dealership that’s given me trouble.
My hat is off to this service department for never giving unsound advice, for always going the extra mile, always making sure we got every mile out of my car that we could.
Carmen, Harry, Rory, you guys are the best! Keep on doing what you do because you are all so good at it!
Salutations and best wishes!
Ryan Yemen
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