58 Washington Chevrolet Dealers

Arrived today for 0815 appt scheduled in person back in - haanjan

Arrived today for 0815 appt scheduled in person back in November 2024. Also visited parts department with service advisor at that time to ensure the necessary parts would be available. I needed drive belt replaced as recommended in owners manual. I also asked to change out water pump at this time per my research I did for belt replacement. today they had nada!! The desk person was friendly but clueless. Lee the runaround begin! I called it and walked out. I’m glad I did. I just finished reading reviews and am not surprised by all the dissatisfied customers.

The service crew are great. - Sonny

The service crew are great. They address your issues and then show you the reason why they want to make it better. They just don't say you need an air filter change, they back it up by showing you the old filter that looks like it was soaked in dirt and dust with bugs. Then you start to understand the value of maintenance and are secretly embarrassed. Keep up the good work Service Dept.

This is a great place to buy cars (new and used). - Anabella

This is a great place to buy cars (new and used). There is a large variety of vehicles and good deals on prices. Gary Van Auken was especially helpful. His responded quickly to our questions and provided detailed answers. Very professional and knowledgeable person. Gary made car searching and buying processes easy and enjoyable. He really takes a good care of customers and cares about their satisfaction. He worked late when needed to make sure that he answered all requests and helped customers fully. I highly recommend this dealership to others.

Awesome experience, wouldn’t go anywhere else. - benlidgar27

Awesome experience, wouldn’t go anywhere else.AJ was great and on top of his game, thank you for the hard work.

Brent Church the finance manager hung up on me. - Joyrose1431

Brent Church the finance manager hung up on me. Gary the salesman didn’t know the truck information. Worst experience of my life and I will never tell anyone to go to this dealership.

My first time with Chuck Olson service dept. - mjlamden

My first time with Chuck Olson service dept. Both Jams and Todd were very professional. I greatly appreciate them getting my car in and fixed in a timely manner. I will continue to use them in the future. Thanks. Mark L.

Had a great experience with James the salesman, no... - nwchevy

Had a great experience with James the salesman, no pressure to buy, handled the paperwork side of things fairly quickly. The finance manager however was extremely rude, sold me a lifetime oil change policy and said it was valid in my local town. However this is not true. Also during the process had to re submit several documents that were correct the first time while he threatened the car could be repossessed. Either he didn't want to do his job or didn't know what he was doing. Wouldn't recommend this headache of a dealership.

Was interested in a Mustang for sale after calling them. - Joe

Was interested in a Mustang for sale after calling them. They quoted me at 14K, said I needed to think about it and come back later. That same night I went to Car gurus and noticed that it was listed for 11k. Went back the next day and stated that this was listed at 11k and would be more than happy to work something out. They had said that this was an error and they can only sell to me for 14k. I had once again stated that if they can make it happen for 11k I would be happy to make the sale, if not, I would need to walk. I was then told "Then walk" very rudely. So I did. I have since purchased a car, but opened Car Gurus and have noticed that this price was not an error and is still listed at 11k on their website and on gurus. Avoid this place if possible.

My Tahoe needed a oil change and battery replacement,... - Bruce K.

My Tahoe needed a oil change and battery replacement, scheduled a time. A small issue came up at their end. Blake my service department contact showed great concern while listening to my subsequent call expressing my unhappiness. Blake's handling and continued personal effort correcting the issue was truly outstanding!!! Customer service at its highest level. Blake's effort made a potentially poor situation instead become a positive service experience!!! Thank you Jet Chevrolet, especially Blake....

They very professional. - Angelrick4

They very professional. They answered all my questions. My experience there was outstanding. I would recommend them to anyone. If I ever needed another car I would go to them again.

Great experience - Maria Matias Mendoza

Eddi did a great job, it's always a pleasure working with him! He made our vehicle purchase quick and easy. He allowed us to head out to lunch while he fixed all the paperwork and dealt with the red tapes.

If I could give a zero I would! - Betty

If I could give a zero I would! They sold us a car that we paid cash for of almost 13,000.00. we have been waiting for over 90 days for our, title, plates, tab's and nothing being filed in the WA Department for motor vehicles. We have been getting the run around about them not having a title for the car. I have a large piece of yard art that I can't drive! Sent a demand letter for either the title or my cash back and yet no word! They called my husband's ex-wife and said they are trying to get a hold of him. He has not been married to her for over 14 years now and married to my for 10 years. What Nerve!! Our information is all over the paperwork but yet they say they can't find us! As of Monday the 26th of February 2024 we will be filing reports of fraud and complaint with the attorney general's office, WA Department of motor vehicles, WA state Business department, hire a lawyer and place a full page advertisement in the local papers. Don't buy from them!

Do not purchase a car from them! - Victoria

Do not purchase a car from them!!! They do not stand behind their cars and trucks. At our most vulnerable we needed a reliable car for cancer treatments. The car was in the shop over 12 times in less than 7 months. Go elsewhere!

This dealership was amazing. - stevenskristiane8562

This dealership was amazing. The sales person I worked with (Kris) was very personable. He helped me with my buying process from start to finish. He went out of his way when my first loan application didn't go as planned to make sure I still got a vehicle. This place is one of the best.

The Best CarBuying Experience we have ever had! - Lonaaz

Today we bought a 2012 Rav4 we had Scott Mason for our salesman. He was amazing! There was no pressure! We decided on our own what was the best car for us. It was a breath of fresh air. We will now do all are future car buying here! Thank you Scott! We love our Rav4!

Flew up from Boise. - lannyg22

Flew up from Boise. Picked me up at airport. Car was exactly as described. Carlos Gutierrez was efficient, polite and great to work with.

I have purchased a car from this dealership and have them... - t2hambly

I have purchased a car from this dealership and have them do any repairs and or work on both of my vehicles. I have dealt with them for over 5 years and and have always received the above service. It is outstanding that Chevrolet has kept this dealership -Thank You - Tim Hambly

Ripped off by service center - I hate titus will!

My running lights would not turn off on my hummer. Took it in to be diagnosed. The service department said they changed my light switch but that wasn't the cause and that they had to keep trying to replace different things until they figured out what the issue was. My light switch was never replaced. I know this because it needed to be replaced, it didn't light up anymore. So I was happy that they "replaced" it. They LIED! It STILL doesnt light like it's supposed too! My insurance was charged hundreds of dollars and so was I for a switch that WASN'T replaced and my trucks initial problem was still a mystery! I was so upset that I had them put my dash back together and took it home. I googled the light problem, and I am by NO means a mechanic or mechanically inclined, and in about 5min I found out that it was the bcm (body control modual) that went out hence the light issue. I ordered the part from Amazon and had it put on and programmed by a real mechanic at Fleet Service in Napavine. Titus Will's service center said my issue would cost over $3,000 to figure out and fix. I ended up paying less than $700 for the part, instalation and programming. I am completely blown away that a dealership service center said they couldn't figure out the problem and just started replacing whatever they wanted too to try to figure it out, while all I did was google it, and charging me and my insurance company over $500 for a light switch that had nothing to do with my trucks running lights. The service manager, I believe his name was Steve, had a terrible attitude and said, well too bad that's how we do it. The sarcasm was unprofessional and rude. I called to complain and was informed I'd be contacted. That was over 11 months ago. No call yet. When I try to call about it I get left on hold forever. I will be contacting GM, the owner of the dealership and the better business bureau about the terrible service and the light switch that was paid for but never replaced. I would recommend to anyone reading this to BEWARE and DO NOT GO THERE FOR VEHICLE SERVICE OR MAINTENENCE! Unless you like be talked down to and robbed.