Success! - Catlem
We started our journey with Scott Bunger, Assistant Service Manager. We brought our Tahoe in for service and discovered this is the shop to go to. Not only did the fix the Tahoe but they provided us with a vehicle evaluation that educated us on the condition of our vehicle, as well as a plan for future service recommendations. I come from a mechanic family and all of their recommendations were spot on.
We then arrived to pick up our Tahoe and brought our sad limping 2000 Chevrolet pickup in. We decided to leave the old faithful truck there and bring home a new used pick up. Carlos was great to work with and he managed to sell my husband a truck in one day. The Tahoe took 6 months to complete the sell. So cheers to you Carlos! Your honesty and integrity shinned and we are happy new owners of a 2016 Chevrolet Pick up. Thank You. P.S. I only gave 4 stars for the price because everyone always wants a better price, so no price is perfect. :-)
Top Reviewed Specialists At This Dealership
Sales & Leasing Specialist
It was Painless in all aspect of the process - Karl
Troy Anderson was great to work with as our Salesperson, from our first meeting through completion of the sale was professional and caring
Mike Canfield was our finance guy made what might have been stressful a very pleasant "Painless Experience"
If we need another car in the future or our friends ask our response will be go see Troy he will take care of you!!
Nice Job to All!!!
It was amazing - Pandahawk12
The customer service here was amazing and very educational and helpful josh cook, dan jolly, and kellen were so awesome. Bob halls Chevrolet of yakima is the definition of great customer service.
The best transaction I ever had at a dealer. - Paul Schmidt
It was an easy smooth transaction but more important, Josh treated me as well after the sale as he did before. I drove from Seattle to buy the truck and had to take the train days later to pick it up and he still offered to pick me up at the station. I noticed a rock chip in the windshield when I picked up the truck. He called their glass vendor, gave me directions and told me to go there and they will repair at no charge. He was genuinely nice during the entire experience more out of character than anything. I will most definitely start with him the next time I need a vehicle since I know there won't be any pressure and he is really good guy. Most definitely the best experience I have had buying from a dealer.
service - Ljt123
Thanks to the friendly, competent service staff who took care of my immediate need for service on Jan. 10, 2018. My Cadillac began acting up and I needed to seek help. I am from out of town and was on my way to Canada. Found your dealership on my GPS. When I arrive, I was treated professionally and service was available to meet my needs. It did not take long for your service staff to find and correct my car's problems. As I am an older Senior citizen (single woman) I left your dealership feeling confident that my car problems were resolved. Thank you.
Excellent car buying experience - JonS
Our 2017 Chevrolet Cruze Hatchback purchase experience was very smooth and enjoyable. We got a GREAT deal! Both Brian Lowe and Jamie Johnson did an outstanding job in helping to find and then prepare vehicles we were interested in for test drives before we even came to the dealership. Once we settled on our new car, Jamie cheerfully outlined all its features and helped us get OnStar set up correctly and added to our existing account. Excellent team work by both of them and great service! I buy all my vehicles from Alan Webb Chevy and have them all serviced here for a good reason.
Sales & Leasing Consultant
Service to vehicle was quick - Judd
They have very friendly and helpful staff. They seemed to be trained by someone in the hospitality business. The service and repairs were faster than expected.
The shuttle service to my home and back to the dealership was outstanding. Driver's were retired military and were very professional and friendly.
Their service rates were comparable to the chain tires stores and service centers, but they DID NOT try to up sale any unneeded service.
I rate them high on trustworthiness.
Chuck Olson Chevrolet - Alan Jutte
These guys are the best. They are no pressure and very professional all the way round. I went in looking for a particular vehicle (Silverado) and came away very happy with my purchase. I personally dealt with Bill Connor and Bob Collins, as well as Josh and Ian in the finance department.
A+ experience buying my new vehicle from Chaplin's NB! - geoff
I just purchased a new vehicle from these folks, and let me just say that the experience was A++++. Like a 21st century car buyer, I knew exactly what vehicle I wanted, but we realized that the ordering window had already closed, so the folks helped me locate one that was scheduled to be built, and commandeered the order for me. They kept me informed throughout the vehicle's journey from factory to showroom floor. They know their car aficionados, and were willing to accommodate my special requests on how I wanted the car delivered - I've had many experiences where dealers drill the front bumper even though I told them not to. The entire experience was very positive.
Went the extra mile - Eddie Hardie
I took my spark into Blade Chevrolet for the free oil change I told her that the interior light quit working. She told me that she would see about fixing the light. When I came back for the car it was ready and she said they didn't have time to check the light. The lady at the counter was polite but I felt like I was imposing on her time.
I left there and drove down to Dwayne lanes Chevrolet in Arlington When the service manager came out and greeted me I told him about the light and he said he didn't have a mechanic available but that he would check to see if it was just a bulb. He told one of his mechanics to put a new bulb in it and then took my car out and washed it they went the extra mile and I walked away a satisfied customer. I will be taking my car back to Dwayne Lanes from now on. I felt like they appreciated me coming in.
Great people - RitaG
My experience with this dealership was awesome. I would highly recommend them to everyone. They were very friendly and understanding and probably the quickest I’ve ever had with buying a car. I didn’t have to sit and spend a whole day on buying a new car. I really can’t say enough good things about them.
Excellent buying experience - Mortahn
I normally hate the car buying experience, and with all the horror stories about pushy salesmen and sneaky sales tactics, I was really anxious about buying a new car. But my experience was very positive. No hard sell tactics. Very low key and comfortable. They tried to low ball my trade in value (I guess you have to try and maximize the profit) but after pointing out the true value of my trade in, they came up considerably. I got the deal I wanted on a new Chevy Bolt EV, with no hard negotiating. The transaction took a lot longer than I would have like, lots of sitting around waiting, but that's par for the course, I think. Salesman - Bob, his manager - Chris, and the finance guy - Tom were all great to work with and I would definitely recommend this dealership.
Didn't expect to buy, but there was a nice Honda! - 1hotteacher
I worked with Gus and Stan. Stan and Gus made it easy for me to purchase the car of my dreams. After only owning a 2000 Toyota Camry, and it being totaled far before I would have ever imagined.
I have never had to make monthly payments, they got me the hook up with a low monthly payment. The process was stress free and I felt taken care of the whole time. I definitely recommend that you purchase from Chevrolet of Everett.
THANK YOU CHRIS BROWN AND ADAM - HALLASS
I have bought 5 brand new trucks and 2 used trucks.New car for my wife and soon my mother is looking to AND the ONLY place I will buy from is Hall Chevrolet-Buick.The dealerships in my town SUCK.,I would not buy a truck in the Tri-cities because they are CROOKS.I have and never will buy a thing from them.The service after the sale is what im talking about,Halls has taken car of all my trucks,and will be the only one to work on them.THANK YOU Chris Brown for all you have done for me.Yes now he looking for a truck now for my oldest son.Yes its worth the drive to Hall Chevrolet.So if you want to buy a new car or truck,Go to Hall Chevrolet and look Chris up.Look out I might want a new truck for Christmas!!!!!!
Service - Rusty
The service dept. works wonders by getting the customer out on time. They also wash your vehicle for you. They always say hi to you when you come in the door.
Painless - padriac.fowler
4.0 star rating 1/20/2018
I worked closely with Robbie to close a deal on a pre-owned Volt (which i love). Business is business, and a vehicle paid for in cash is not as profitable, if profitable at all, to a corporate dealership. This simple fact might lead some to believe that my business was not as valuable as others, but I will have to disagree. Robbie worked surprisingly hard to make our exchange as smooth and painless as possible. For someone who might venture into a car dealership less than five times in one's life, Robbie and Lee Johnson certainly left me with a remarkable impression.
New car - aandr0
Everything was handled in a professional manner. The dealer staff took away all the hassles of purchasing a new car. Being able to have the Credit Union paperwork done there saved that extra trip to their office. Loved the whole process! Thank You, Titus will.
Excellent saleswoman - 14LTZ
I came in it test drive a few trucks and fell in love with a nice 2014 silverado. Michelle Smith was as non pressuring as it gets while showing different vehicle options to us. I made a deal with the sales manager Todd for a few items to be swapped from another truck that ended up selling before the items could be swapped, but reassured me I would be taken care of. He never followed up ever, but when I emailed Michelle of what was going on, she was on it and had me sorted out in no time. I highly recommend anybody looking for a new Chevy to go see Michelle Smith at Auburn Chevrolet.
Awful customer service - Mburhop
I will be taking my business elsewhere from now on. I bought a chevy sonic in 2015 and since then I've had multiple issues with Bud Clarys customer service. First I had a bad coil, it was making my car shake bad after driving it for about 40 miles. When I took it in the first time they said they couldn't find anything and that I should put Premium gas in it. I went in again because the problem kept happening and this time they said they would drive it because I told them it only started after driving it for about 40 miles. They had me pick it up because "nothing was wrong". I asked how long they drove it they said 20 miles.. Finally a third time I came in said "it has a bad coil" so then they fixed it because I was right. I then showed them the first time I came in for the problem they had in the notes it had a bad coil. I talked to the manager because it wasn't just that. The staff was extremely rude and would question if the vehicle was even mine! I ended up getting a free detail for my "troubles". I stopped going for over two years back to bud clary. Eventually though I had a letter saying I had a recall part. So I went in and the next day after they worked on my car my stereo stopped working. I left one voicemail, got told I would be called back once and then finally the third time I got to make an appointment and that phone call I asked to talk to the service manager where I left a voicemail and never got a call back. I went in and got told I had to come back because they were ordering a part. I went to the front office and asked to talk to a manger since the service manager wouldn't call me back and he's pretty much ignoring me. The front office lady agreed that he's probably ignoring me!!! So I said I really wanted to speak to someone else.. instead they sent out the service manager who claimed he never got my voicemail and he was going to take care of this problem himself. But if I didn't hear back from him within a week I shouldn't expect to hear from him for about three weeks! So I called him four days later and never got a call back so I called the parts department and the parts guy tells me I should've gotten a call the day before and he was confused why I didn't get a call. So I set up my appointment. Then later that day the service manager calls and leaves me a voicemail saying his staff "got everything taken care of" which is not the case. If I didn't call I wouldn't have gotten my appointment set up. Then today I pick up my car after getting my stereo fixed and I asked for my free detail job I never got. They vacuumed my car. And barley that. They didn't wipe down anything. Yet the notes say the carpet was shampooed and vacuumed and interior was wiped down. I will never go back and will share my story to others. This also does not include how they had my parents car for over two months for a Diagnosis. They also could never get a call back. They also could never actually say what was wrong with the car. That was a Chevy.
Great place - Timus89
Fast friendly easy to pay and make an appointment. Accomdations while waiting are great and able to leave and come back later. Will recommend to family and friends
They go the extra mile - colorado orange
Kass was great with quick responses and keeping in touch through texts. All my questions were answered before I drove up there from Lakewood. My son was able to get exactly what he wanted. No one has better inventory.
You delivered what you promised - Happy Greg
I went to 7 different Chevrolet dealerships looking for a new truck. I told them what I wanted and the price and all said come in. Non of them were able to give me the price we agreed to before I showed up. Bill Pierre was different. They did what they said they would. I would go back to them again, not the other 7.
Don't Buy from Gamblin - jc8280
Awful experience after deal was made, i.e. paperwork, etc. Andrew Gamblin is in over his head.
We bought a 2015 Equinox. The sales experiences was great. Zach was great. Patrick was great. As soon as we'd signed on the dotted line, we were cattle to them.
Integrity says it all - Highcountrygal
Routine oil change & reprogramming a recall item only took an hour. The staff is always friendly. I received a rain check for the car wash as it was too cold that day. Went back & the truck looked great & they even vacuumed the floor mats.
excellent customer service - Gk
very good and experienced guys. Attention to detail is excellent. I highly recommend sunset Chevrolet. Service was good. They took extra time to show me how car works
Great Experience - Tharv
After driving from 1hr away, greater my salesman as I parked my car. It was getting late and no one made me feel rushed on making my decision. Total time in dealership 3hr ( 1hr dealing with my insurance). I was very pleased in my vehicle. Best price around!!!!!! I do recommend to pre qualify for financing if you know what you want.
My experience was fantastic. - Dennis1979
Joel went the extra mile to find the exact truck I was looking for, he even went so far as swapping a truck for the one that had everything I wanted. And Todd Swenson in finance made my day when he told me I could get re-inbursed for the remainder of my extended warranty on my previous vehicle. All in all I want to again thank both Joel and Todd.
Love my new Silverado 3500 HD! - Mike
We have been looking for a used newish truck for some time. My wife and I spent quite a bit of time online looking for trucks and browsing all the dealers within 100 miles of Silverdale. We visited several dealerships in the area as well and started to narrow the list down to trucks that we liked and were in our price range. Then the perfect truck bopped up from Roy Robinson online that was brand new and was $1,000 cheaper than the used ones we were looking at with 20,000-30,000 miles on it. To good to be true??? So we called and they said they had the truck. It was a 2.5 hour drive for us each way and it had better be there if we went. We showed up, worked with Grant, and purchased the vehicle! it went smooth and with no games. We love our new Silverado 3500 HD!
Scam Artists! - BrandenR
STAY AWAY FROM THESE SCAM ARTISTS! I was looking at a car in the area and scheduled a prepurchase inspection. I dropped the car off and went to lunch when I recieved a phone call from them saying they misquoted the price and it was actually going to be almost double the original price. During the inspection they also broke an ignition wire and asked what I wanted to do. Being that it wasn't my car I and I needed to get it back to the owner I had them replace it. The just replaced the one ignition wire and charged me almost double what I could have picked it up at an automotive store for. They also said they'd leave the rest of the new ignition wires in the car so I could replace the others when I got home, they did not do that either. Stay away from these scam artists!
Thanks Josh! - Kaminism
Josh was my sales rep, and he was amazing! I was coming up from Portland by train and he even picked me up at the station. He got me into the car I wanted for well under budget (Brand new 2017 Chevy Spark LS for $9,800! I'm from Oregon, so no sales tax). The whole experience was great, no hassles, everything was smooth sailing, and everyone at the dealership was really friendly. Josh answers his phone every time I have a question (which happens.... a lot...). I'm a super happy customer, I'd absolutely buy my next car from Josh + Gilchrist!!!
Bob Hall's Sunfair Chevrolet
Alan Webb Chevrolet