Best truck buying experience of my life - James
Roman Guiterrez was the most helpful and courteous car salesman I’ve ever met, as was the finance manager! Roman listened to what I wanted from beginning to end, not about what he wanted! That’s rare in the modern era of auto buying! That idea will carry him far in his career and I will tell everyone I know to buy from him!
My brother will be visiting him next!
Keep up the good work!!!
Top Reviewed Specialists At This Dealership
Sales & Leasing Specialist
Great Truck Buying Experience - Redline Edition
I saw the truck on dealership website contacted them and I talked and text salesman, Alex , he was very Knowledgable and Honest and Very Helpful.
Great Experience - Freeway Flier
Sean Sapp was very friendly, patient, and knowledgeable. He worked very hard to work with our requests and helpful to suggest alternatives that would work for us. We appreciate the low pressure. Once we decided the process went fast
Professional Automotive Sales
Sales & Leasing Consultant
Quick, no BS service - Steve Boyd
Joshua Treat was both very busy and absolutely with me and my wife when we came in to buy a car. Since we had a COSTCO relationship established there was no bickering over price and no hassle. We got a Bolt, which is a different breed of vehicle than a gas powered one, and Joshua gave us enough information to get out of the dealership with no mishaps. Maybe a little more practical advice about how to use/deal with an Electric Vehicle would be nice, but that is very hard to give just the right amount. Excellent service, and so far it appears to be an excellent choice for vehicle.
Sales and Leasing
Sales and Leasing
No creepy hard sell here! - skalworth
We were looking at both the Chevy Volt and the Hyundai Ioniq. At the dealership that had the Ioniq, not only was their starting point for negotiation $2,000 over MSRP, but they didn't bother to tell us that they didn't have the 2018 model (which qualifies for federal and state rebates through 12/31) on the lot. We spent three hours getting the classic car salesman experience and went home feeling like we needed to take a shower.
The next day we sat down with Mike at Alan Webb Chevrolet, and it was a completely different experience. He had taken us for a test drive the day before and had given us a rough pricing/financing sheet to take home and think about overnight. We had a target monthly payment in mind, and he helped us find a combination of incentives and financing that let us hit what we could afford. The experience was smooth, relaxed, and felt friendly the whole time, Once the paperwork was signed, he sat us down in the car and showed us how to use some of the advanced features on the car. And then he took a picture of us with the car and texted it over to us -- so thoughtful!
Buying a car is always a bit stressful and confusing, but we had done our research and knew what we wanted, and Mike didn't try to pressure us into anything different. If you're looking for a Chevy, check these guys out. Also, be sure to check pricing on True Car -- the dealer gets an incentive for using the service that they pass on to you.
Awesome service - R
Quick friendly and exceeded expectations! Jason is outstanding! Thanks again for the remarkable experience. I will always bring my vehicle back to this service department.
Great Customer Service - Lhaas89
I bought my Chevy Cruze here about 4 years ago and loved it! Had amazing service back then and refer everyone and anyone I know to buy their car from Camp Chevrolet! Traded my Chevy Cruze in for Jeep Renegade about two weeks ago and again had AMAZING customer service. They took their time with my family, we’re kind, knew what I wanted and was very reasonable. Any car I’ve looked at from Camp Chevrolet has awesome pricing. You just can’t beat it! They gave me a reasonable price on my trade in as well. Even though I did not buy a Chevy, I am in love with my Jeep and they seemed to know a lot about different makes and models and what my family would be safe in. (They didn’t just try to sell me on a Chevy) The salesmen who helped us was very kind and pulled out every car we wanted to look at and was very patient with us and my crying child. The finance process was fast and easy and he explained every step! Again! I will be purchasing my next vehicle from Camp Chevrolet. One tiny small complaint I have is when I call the phone number from the website it rings a lot and then I’ll get transfered and no one answers? No big deal, but honestly it’s probably because they’re busy because they’re so AWESOME!!! Thanks Camp Chevrolet!
General Sales Manager
New Vehicle Purchase - Lenny H
My wife and I went into Chevrolet Buick GMC of Puyallup and received exceptional service. The salesman Jim Triggs was very knowledge and patient. We had plenty of options and left with an amazing truck.
Went the extra mile - Eddie Hardie
I took my spark into Blade Chevrolet for the free oil change I told her that the interior light quit working. She told me that she would see about fixing the light. When I came back for the car it was ready and she said they didn't have time to check the light. The lady at the counter was polite but I felt like I was imposing on her time.
I left there and drove down to Dwayne lanes Chevrolet in Arlington When the service manager came out and greeted me I told him about the light and he said he didn't have a mechanic available but that he would check to see if it was just a bulb. He told one of his mechanics to put a new bulb in it and then took my car out and washed it they went the extra mile and I walked away a satisfied customer. I will be taking my car back to Dwayne Lanes from now on. I felt like they appreciated me coming in.
Gmc Denal 1500 - Jd
I bought a used truck at this dealership. The transaction went flawlessy from the salesman Preston to the finance department.even when I came back to pick up the plates. They put them on for me. Everybody was very professional and polite right down to the detailer. Very happy with my purchase.
Great car buying experience - J123
We came in to look at a car and Kane made it very easy for us to drive and purchase the car, no hassles going through finance everything was very smooth and would recommend Kane and this dealership.
THANK YOU CHRIS BROWN AND ADAM - HALLASS
I have bought 5 brand new trucks and 2 used trucks.New car for my wife and soon my mother is looking to AND the ONLY place I will buy from is Hall Chevrolet-Buick.The dealerships in my town SUCK.,I would not buy a truck in the Tri-cities because they are CROOKS.I have and never will buy a thing from them.The service after the sale is what im talking about,Halls has taken car of all my trucks,and will be the only one to work on them.THANK YOU Chris Brown for all you have done for me.Yes now he looking for a truck now for my oldest son.Yes its worth the drive to Hall Chevrolet.So if you want to buy a new car or truck,Go to Hall Chevrolet and look Chris up.Look out I might want a new truck for Christmas!!!!!!
Awesome experience! - Ragin Cajun
I had the best truck buying experience ever. After closing a deal on a truck at another dealership, only to find out a week later they couldn't get it I talked to Axel. He not only said he could get the exact truck I wanted, he had it on the lot when we got there an hour later. His friendly and no pressure attitude was much appreciated. He answered every question we had and didn't let us leave without knowing we were comfortable driving off in our new Silverado 3500. Steve in finance made everything clear and gave us options on the extras. He guided us through every detail to make sure we knew what we were signing. We look forward to many happy years dealing with the whole Jet family. Thanks again Kevin, Axel, and Steve.
Great experience buying a Bolt - sneshyba
I know this is going to sound like an advertisement for this dealership, but I'll say it anyway: we checked out several dealerships in the Puget Sound area, and found that Lee Johnson had the car we wanted at the best price we could find. Everybody we worked with knew what they were doing. Kathy Cope was fabulous.
Awesome - Joan Hays
Hugh Monahan was perfect. Joe Harvey was perfect. I had myself so stressed for months about having to buy a vehicle. The crew at Speedway Chevy really put me at ease and in the driver seat. Thank you so much Hugh Monahan!
Puchased a used car. - DP
I recently purchased a used car from Bill Pierre Chevrolet. I give the dealership high marks but what really made the experience great was my salesperson, Kyle Norgard. Kyle did a great job showing me cars, discussing each one's advantage and disadvantage and not applying any "hard sell" tactics. He made the search easy and pleasant.
Excellent buying experience - Mortahn
I normally hate the car buying experience, and with all the horror stories about pushy salesmen and sneaky sales tactics, I was really anxious about buying a new car. But my experience was very positive. No hard sell tactics. Very low key and comfortable. They tried to low ball my trade in value (I guess you have to try and maximize the profit) but after pointing out the true value of my trade in, they came up considerably. I got the deal I wanted on a new Chevy Bolt EV, with no hard negotiating. The transaction took a lot longer than I would have like, lots of sitting around waiting, but that's par for the course, I think. Salesman - Bob, his manager - Chris, and the finance guy - Tom were all great to work with and I would definitely recommend this dealership.
Thank you - Jjsexymf1
Titus will ended up contacting me and traded the car for one that is in much better condition. I appreciate them for that. Thank you for helping into a car I can be proud to own
I bought a used Acadia from them about a month ago. Car has only been in my possession less than 2 weeks. It’s been in their shop the rest of the time. When I got it back last time, it even said on the receipt “did not fix oil leak”. That was one of the big reasons I took it in. It also said a huge list of things leaking or needing fixed and they didn’t even tell me in person. They refuse to fix it and now I have a car that I paid $20k for that needs thousands of dollars worth of work. I had to cancel my plans to drive to the beach for vacation because I don’t even know if it will make it. The 2nd car we bought the same week had the tires blow out while on the freeway.
I will never buy another car from these guys and am sick that I’m stuck with a car I don’t want to drive.
The only reason I give that one star is because they did give me a rental car and the parts department got all my ordered parts in quick and without any hassle
*Editing to add that I reached out to my sales person and the GM 3 days ago by sending an email. I haven’t gotten a response from either. This shows me they just don’t give one single xxxx about their customers or my situation. Bad form....
Office manager Kevin is unprofessional and rude - KR2018
After buying a 45,000 car from them. With all the other men that work there being normally nice. I ended up dealing with Kevin the manager. It’s a long story! But this guy give the whole inter place a bad name. I wish I could have threw this car back at your face and took my money else where but it was to late that.. but what goes around comes around. You can’t treat people like crap and not expect it not to come back to you in one shape or another....
My car was not deatailed when I bought it. It was 2 hours passed closing so I agreed to have it detailed at a later time... Kevin informed me unless it was noted someone it wasn’t happening.! Wish he would have been working the night I originally got the car because I’m sure I wouldn’t have walked away with it and I’d been ok with that!! Worker Brent was wonderful, Todd was okay to!spoke to me like a human bean not like a dog!
Excellent job - Yager
We always can expect great service from C Speck in Sunnyside and appreciate their prompt courteous service that we receive each time. Thank you very much.
Professional service - donnagau
Ethan and Brian were incredibly helpful and professional in finding me the right Forester. I told them I don’t have months to wait for an order and I was very specific in what I wanted. They called me back and told me they’d have it ready in two days and ready to go for me. Above and beyond, very thankful.
Great place to buy a car - barbmcdan
Gordon DeWitt makes the experience easy and enjoyable. I got a great car at a great price! I would recommend this dealership to everyone. They really care.
Awesome car buying experience - Bruce L
It was so easy to buy a new truck We went back the next weekend and bought a new equinox for My wife Olivier Deron was our salesman He was very personable He didn’t put any pressure on Us to buy a new vehicle I would recommend Olivier to anyone needing a car
Do not buy a lifted truck from here unitl you read this - RAD717
So I hate to write bad reviews. But I have to write this one so I can save others from the nightmare that I have gone through. I will be as short and direct as I can be.
First, I came in and traded my 2013 Jeep wrangler ( first mistake) for a used 2013 Dodge Ram Texas long horn mega cab Laramie 2500. This truck was impressive. 60,000 dollars impressive. Had all the toys, 6" lift kit, 35's, aftermarket iron cross front and rear bumper , 12k lb winch. LED light bars. AMAZING truck. So to being my nightmare. I have lifted trucks and jeeps and other vehicles. I know the headaches they can cause for maintenance and warranties. this was not my first rodeo. I made it very clear from the moment I sat down with the sales rep and the finance manager that I wanted the truck - but - I wanted to make sure it had a warranty for the lift. they offer an Extended warranty from a company called "CORNER STONE" and when they sold me this - this is what I was told. the warranty protects the truck 100% engine, trans, you name it - covered. I asked does it include the lift kit because I know the headaches they cause for maintenance and also warranty issues and the finance manager MARRISA TINKERSLEY said yes the extended coverage covers the lift, she even pulled up the contract and showed me the section that is labeled " lifted" to add the coverage and she explained that this is the contract they offer for lifted trucks to also protect the lift kit. so after that , I agreed. no brainer right? I mean it added 5,000 more to the cost of the vehicle but it was worth it. or so I thought.
about 6 months go by and I bring the truck in for some check ups - I had some weird issues with the truck and the techs say the truck is fine - another year goes by I bring the truck in to this dealership again or the same thing, weird issues ( rough sound, tough suspension, transmission issues etc) I get my truck back they say its fine. so another 6 months go by and I go to a DODGE dealership and man o man the nightmare starts... dodge finds a TON of problems, and they find issues that were pretty old from what their techs had to say - so I bring the truck back to this chevy dealership to get help. my lift kit is mangled and I need to have other work done to it to check the transmission - well they refuse to help me because why? … well they cant fix lift kits . so they tell me to use my warranty - but I am told that I may as well buy a new lift kit because the warranty company WONT FIX MY KIT. …. the very same warranty that I was told does cover my lift DOES NOT and this is told to me by ROBERT the manager in service. I was given three options. FIX it out of pocket. Keep it unitl it fully breaks and hope my car insurance covers it OR trade it and get out of it complete and take the deficit …. not joke. this is what I am told to me face.
well fast forward and here I am 2 years later after this headache with this Chevy dealership now with a busted lift kit from faulty shock towers that failed and snapped - and I mean snapped off. I contact the warranty company and they tell me to have my truck inspected by another servicer and inspected by their appraiser. I play this game - I find a shop willing to work on my truck and I wait a couple of weeks to have an appraiser from the contract company to come out and they send my paper work in . so far the total is about 5-7,000 bucks of work to be done. and that does not include my engine, transmission, or steering system that needs to be looked at yet. this is just the lift kit
CORNER STONE calls me back and to put it straight I am S**T out of luck and my claim is denied. why? because my truck is LIFTED and the contract DOES NOT cover the lift.... it only ALLOWS you to have a lift on the truck and not void any other maintenance to OEM parts like it normally would.
THIS WAS NEVER TOLD TO ME or shown to me when I purchased the contract and my exact questions were if this contract covers the repairs of a lift.... MARRISA TINKERSLY sold this contract to me under false representation and lied to me as a consumer - even showed me the contract and presented the contract in a manner that would lead a consumer to believe that the trucks lift kit is covered. Corner stone said they are not liable for a company that misrepresents their product. understand that.
this dealship has been bery unhelpful. the only thing they did was take my truck in for a couple of days ( after i brought it in to them 2 previous tiems for this issue) to do a better inspection and give me a loaner truck for 3 days - great job ....
Long story short. if you buy a modified vehicle DONT unless you get a better description of what contrac you obtain. i was lied to on the true coverage and now i have a badly damaged truck and i have to foot the bill of over 7,000 dollars to have it fixed.
i would give them a 1 star but they helped me a little bit so i give them 2.
good luck - but go to a better dealship.
i spent 60,000 on an amazing truck that is now a nightmare. do not do what i did.
Awesome, Caring and Professional Experience.! - A Austin
Had resister problems with my car and needed it up and running that day! Called Chipman&Taylor (this was on a Sunday) and spoke to a nice man by the name of Fran. Fran made calls to employees that were scheduled off, made time to track down my parts and even took the time to meet up and chat with me about what his suggestions were about how i should fix my car. And we got it done around an hours time! Over all experience, 10 out of 10!
THANK YOU FRAN, AND THE TEAM AT CHIPMAN&TAYLOR.
As expected...great service - RobertAndTerry
I would give them 5 stars BUT then there is no room for improvement and there is ALWAYS room for improvement. Overall, this dealership does excellent work. A little pricey but it is a dealership. You could get slightly cheaper at Bob's Hair Care and Tire Center but then you probably won't get the quality of service you get here either.
Car purchase - Zac
I traded in my Honda of a year old simply for the horrible customer service I received every time I visited the Honda dealer. I live roughly 200 miles from Roy Robinson Chevy most of the deal was done over the phone. When I got to the dealer everyone was super helpful, the salesman Nick did an awesome job explaining everything I had questions about my new Camaro ss 1le. He also had the stupid front license plate bracket removed for me as well. It was a reall shock to finally get good customer service from a dealer.
Thanks Josh! - Kaminism
Josh was my sales rep, and he was amazing! I was coming up from Portland by train and he even picked me up at the station. He got me into the car I wanted for well under budget (Brand new 2017 Chevy Spark LS for $9,800! I'm from Oregon, so no sales tax). The whole experience was great, no hassles, everything was smooth sailing, and everyone at the dealership was really friendly. Josh answers his phone every time I have a question (which happens.... a lot...). I'm a super happy customer, I'd absolutely buy my next car from Josh + Gilchrist!!!
top of the list non negotiators - local resident
I spent the better part of a day buying a used vehicle from this dealership and they would not negotiate a $50 drop in price to pay for a broken tail light lens. I purchased the vehicle anyways it it has been the worst Toyota truck I have ever owned having to spend over $1500.00 in repairs and counting. I would never deal with these people again.
Satisfied - Anna1960
Highly recommend AutoNation Spokane Valley, great selection of cars and they have customer satisfaction at the top of their list! Cole Neisler was our salesman, and he was excellent.
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