26 Washington GMC Dealers

Very professional services, kind, respectful and - jobazan

Very professional services, kind, respectful and attention to details. Overall experience was excellent, no pressure and all questions were answered. Great place to visit if you are in a need of a used or new vehicle. Great follow-up after purchase.

Josh was very explanatory when assembling the many - garyduling

Josh was very explanatory when assembling the many required documents and when presenting extended warranty options available to us.

The service department is always so helpful and pleasant, - Sliberio24

The service department is always so helpful and pleasant, and I trust everything they say and do. They have proven themselves to me and I really appreciate everything they do!

Great Overall gear experience and a great deal on the - cabishop70

Great Overall gear experience and a great deal on the exact car me and my wife was looking for

Work took 2 days when 6 hrs should have been plenty. - 213CHUCK

Work took 2 days when 6 hrs should have been plenty. Apt was at 830, when I left at 945 my vehicle was setting out side.. told vehicle would be ready by 3-4pm that day. I was called and informed not going to be ready. I was assured it would be ready by noon the next day. It was 2pm when I finally got it. Part of my work was under the "warranty forever" and was taken care of. When I was told of repair needs, I was told that in the past both issues I had were covered under warranty. I was informed when I came in for repair only part was covered.(was I lied to or major change in warranty service). The paid for service was reduced by about $100, I appreciate that. I will continue to have my service done here.

Very communicative without being pushy. - amylyn9876

Very communicative without being pushy. Would definitely buy from them again. Everyoke we interacted with were positive and helpful.

Had a great experience working with Rafael. - Daniel GMC

Had a great experience working with Rafael. He was a pleasure to work with and will be earning all of my future business.

Really good and safe and direct when applying for any - MSHOE48

Really good and safe and direct when applying for any type of work to be done, weather short or long terms this company is good and safe to work with.

This is the all around best dealership I have ever dealt - Happy Camper

This is the all around best dealership I have ever dealt with, The service department treated me so well that I decided to buy my pickup truck from them.

This was the best experience I’ve ever had at a car - katwoman43

This was the best experience I’ve ever had at a car dealership. Our salesman (Keegan) was very knowledgeable and did not pressure us at all. I would definitely go back and buy my next car from him.

I had a great experience! - haggard.wanda

I had a great experience!! I am happy with my purchase!! Would recommend to others.

Tim is great to work with he answers all your questions - V.MEDAK

Tim is great to work with he answers all your questions takes the time to attend to all your needs. Very knowledgeable and reliable.

This was the 3rd new automobile that i have purchased and - artymartin

This was the 3rd new automobile that i have purchased and the 6th that family members or I have purchased since 2003. I have always enjoyed the salespeople at this business. The latest transaction was made very comfortable by the salesperson that we worked with. Mr. Hugo Diaz was very, very friendly while remaining professional. I will recommend to friends and family to ask for Hugo if they are in the market for a car.

Fantastic experience all around at Seaview GMC! - Charles

Fantastic experience all around at Seaview GMC! One of the best dealerships I’ve ever been to - well managed, amazing service & everyone was extremely professional/easy to work with. A big shoutout to Michael and Natalia on helping me find the perfect vehicle. Michael went out of his way multiple times to ensure I was taken care of throughout the whole process. Top tier customer service. Also, thank you to Red, Shawn, and the rest of the team for making this a smooth process. I highly recommend this dealership and they have certainly earned my future business!

The online scheduling system is fantastic. - L.erwin

The online scheduling system is fantastic. The staff are helpful and courteous. They are timely with updates on the process of working on my car.

Excellent Service - bmwyler

Raymond and the UAC staff were very friendly and patient while my husband and I were looking for a new car. Raymond took a look at the list of what I wanted in a car and, unlike all the other dealerships in Ellensburg, did not waste my time by showing me anything over my budget or that didn't match my criteria. I was looking for a car to replace one that was totaled in an accident, so since I currently had no car, Raymond drove the vehicle I wanted to test to my house and let me take it out for a drive with no pressure to buy. When my husband and I found our dream car at UAC, Raymond and Holly made the buying process extremely easy, and we did not feel rushed to sign any documents without thoroughly reading everything. In short, the friendly staff here was great at working with our needs and allowing us to purchase what we needed without pressuring us to purchase additional services that were not needed. This is the best dealership in Ellensburg, hands-down!

Brad Brotherton has built an excellent car dealership - johnandsherriegreen

Brad Brotherton has built an excellent car dealership that we have returned to repeatedly to purchase or lease another car or truck. Every visit has resulted in the staff treating us with fantastic service. They are friendly and professional at all times. We would highly recommend Brotherton GMC.

Was interested in a Mustang for sale after calling them. - Joe

Was interested in a Mustang for sale after calling them. They quoted me at 14K, said I needed to think about it and come back later. That same night I went to Car gurus and noticed that it was listed for 11k. Went back the next day and stated that this was listed at 11k and would be more than happy to work something out. They had said that this was an error and they can only sell to me for 14k. I had once again stated that if they can make it happen for 11k I would be happy to make the sale, if not, I would need to walk. I was then told "Then walk" very rudely. So I did. I have since purchased a car, but opened Car Gurus and have noticed that this price was not an error and is still listed at 11k on their website and on gurus. Avoid this place if possible.

Service work was fine. - Tieton Steve

Service work was fine. Truck is running fine. Expensive as expected. Service writers are not as friendly as the parts or office staff.

dont sell gmc anymore - peteyopee

don't waste your time the girls that i talked to there were both very rude. just call a portland dealership to get gmc parts.

Poor Communication, Wasted My Time and a Day of Work - Matt Sinnes

First off I would highly recommend buying a vehicle from this place as we had a great experience. The Service Department, on the other hand, was awful. About 2 weeks ago I took my truck to get the tires rotated at Les Schwaab. The manager came to me and said they could not get the wheel off because the lug nuts were so tight and suggested I bring it back to the dealer. I call the Service department, let them know the situation and made an appointment. When I got there they said they would have to order me another rim because the other one is stuck on there and they would have to ruin it to get it off. All in all so far not a big deal everyone makes mistakes. They said they would order the new rim and call me when it came in. I got a call the very next day asking to come back down to the dealership because they messed up and needed to get more information on the rim. No apology or anything for me having to take time out of my day to go down there. I get down there and wait an hour. They come out and said the wheel should be here in 3-4 days we will call you. Six days go by and I have not heard a word from these people. When I called I talked to a very nice young man who said he was sorry nobody called me and that the rim came in the day before but they were booked that day and could not get me in until Tuesday. I asked how long it should take when I was there he said no longer than a couple of hours. When I came in for the appointment I got to the service center at 7:45 AM for my 8 AM appointment. My truck did not get done tell 1:30 PM in the afternoon! I went up and asked the lady I was working with and all I got was a bunch of run around answers. The best answer was "well we did not have the correct weights to balance your wheels so we had to run and go get some." No apology. Not only did I waste an entire day but the communication throughout the day was horrible. I should not have had to go and ask them what was going on. I am a very forgiving person but this was a horrible experience. I did not have to pay for anything thank goodness but the communication should have been better and I should not have had to sit there for five and a half hours. They have loaner car programs for a reason. At the very least tell me to just drop it off and have me come back later in the day. I would not recommend anybody going and getting service at this dealership.