Good auto buying experience at UAC - Xtmaphon
My wife and I recently had a good auto buying experience at UAC. The low pressure sales environment was comfortable, helping and informative. We looked at several different models and were even allowed to take the vehicle home for the night before making our final decision. I would recommend UAC and Taylor Hull anytime.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
great - MARKJMIRACLE
friendly and quick. thanks,thanks again . asking for a minimum of 25 words is a little bit much.lets regroup and not have a requirement thanks .
I had a problem with my dash lights which would not turn off - Robin5263
I was scared as my dash lights would not go off and I was able to have Randy Strassburg look into the matter. I came right over to the dealers and such a warm welcome. They changed my oil, checked my tires and rotated the wheels, gave me new wiper blades and really gave me the service which I so appreciated. Randy Strassburg is such a kind person and I will tell all my family members and friends to come to you to have their cars serviced. He is a great person.
Great Service for returning customer - Mark F
I dropped off my 2011 GMC Yukon (that I purchased new from Carr Cadillac Buick GMC) in for service. I was met by the Sales Manager James Quitugua, James took upon himself to ensure that I was taken care of in a timely manner. When I returned the following day to pick up my vehicle I again ran into James, in the coarse of our short conversation James picked up on the fact I had a question. I was introduced to the technician that worked on my vehicle, Steve Knight. Steve cleared up my question and gave me complete confidence. I am very impressed with Steve's knowledge and would not hesitate to bring my vehicle to Steve for anything. I would highly recommend Carr Cadillac Buick GMC to my friends and family.
What's not to like? - Aqualung56
What's not to like? Friendly, low pressure staff. A trusted dealer that has been around over 60 years. A lifetime Warranty. Mickey is a great guy. I was used to sales people sitting behind me on a test drive making me nervous. Not Mickey. He handed me the keys and said "take it for a drive". Negotiations were smooth and painless (not so at a LOT of places). I know a little about their service department too (a friend has taken his truck there for 12 years). This dealership is a complete package that you can trust!
Thank you - Jjsexymf1
Titus will ended up contacting me and traded the car for one that is in much better condition. I appreciate them for that. Thank you for helping into a car I can be proud to own
I bought a used Acadia from them about a month ago. Car has only been in my possession less than 2 weeks. It’s been in their shop the rest of the time. When I got it back last time, it even said on the receipt “did not fix oil leak”. That was one of the big reasons I took it in. It also said a huge list of things leaking or needing fixed and they didn’t even tell me in person. They refuse to fix it and now I have a car that I paid $20k for that needs thousands of dollars worth of work. I had to cancel my plans to drive to the beach for vacation because I don’t even know if it will make it. The 2nd car we bought the same week had the tires blow out while on the freeway.
I will never buy another car from these guys and am sick that I’m stuck with a car I don’t want to drive.
The only reason I give that one star is because they did give me a rental car and the parts department got all my ordered parts in quick and without any hassle
*Editing to add that I reached out to my sales person and the GM 3 days ago by sending an email. I haven’t gotten a response from either. This shows me they just don’t give one single xxxx about their customers or my situation. Bad form....
Finding the right vehicle. - Jon
I contacted kathe Arambul in the fleet sales department and told her what I was looking for in a new truck. She searched dealer inventories nationwide and found none available as specified. I then visited the dealership and we ordered a 2019 GMC 3500 HD set up with my choices of engine, upholstery, etc. She kept me informed of the process and progress until the truck arrived at and was prepped by the dealership.
This the seventh vehicle I've purchased from Seaview since 2000. The lack of gimmicks and pressure makes the buying experience pleasant.
Great bunch of guys. - Twmich
We drove over a thousand miles to get a 2008 Pontic Grand Prix. The guys at the dealership treated us great. We were treated better than our home town dealership, which we just purchased a new 2017 Sierra truck. Clyde Revord has not seen the last of us. I would highly recommend this dealership.
Friendly & Efficient - Stoked
I had a great experience buying my Buick! Fernando assisted me right away, and made the process of buying a car simple. The entire staff was courteous and friendly, and the paperwork was a breeze. I’m really happy I decided to shop here.
Thanks Josh! - Kaminism
Josh was my sales rep, and he was amazing! I was coming up from Portland by train and he even picked me up at the station. He got me into the car I wanted for well under budget (Brand new 2017 Chevy Spark LS for $9,800! I'm from Oregon, so no sales tax). The whole experience was great, no hassles, everything was smooth sailing, and everyone at the dealership was really friendly. Josh answers his phone every time I have a question (which happens.... a lot...). I'm a super happy customer, I'd absolutely buy my next car from Josh + Gilchrist!!!
The best customer service experience when buying a used car! - Michael Manoff
I just had the best possible customer service experience when I bought a used Ford truck from Ruddell Automall. I called about a truck that was listed on line and asked if they could hold it for me as I live a few hours away. They were happy to hold the truck for me and answered all my questions...even volunteering a few minor cosmetic issues the truck had without my asking. I took a no pressure test drive and then was able to take my time looking over the truck with out a salesman looking over my shoulder. They gave me a great deal on the truck and allowed me to leave my other vehicle on their lot until I came back to pick it up a week later.
It's now one week after I purchased the truck and I feel like I got a great deal on a fantastic used truck and would definitely return for any future car or truck purchases.
Thank you Horace and Chad!
Poor Communication, Wasted My Time and a Day of Work - Matt Sinnes
First off I would highly recommend buying a vehicle from this place as we had a great experience. The Service Department, on the other hand, was awful. About 2 weeks ago I took my truck to get the tires rotated at Les Schwaab. The manager came to me and said they could not get the wheel off because the lug nuts were so tight and suggested I bring it back to the dealer.
I call the Service department, let them know the situation and made an appointment. When I got there they said they would have to order me another rim because the other one is stuck on there and they would have to ruin it to get it off. All in all so far not a big deal everyone makes mistakes. They said they would order the new rim and call me when it came in. I got a call the very next day asking to come back down to the dealership because they messed up and needed to get more information on the rim. No apology or anything for me having to take time out of my day to go down there. I get down there and wait an hour. They come out and said the wheel should be here in 3-4 days we will call you. Six days go by and I have not heard a word from these people. When I called I talked to a very nice young man who said he was sorry nobody called me and that the rim came in the day before but they were booked that day and could not get me in until Tuesday. I asked how long it should take when I was there he said no longer than a couple of hours. When I came in for the appointment I got to the service center at 7:45 AM for my 8 AM appointment. My truck did not get done tell 1:30 PM in the afternoon! I went up and asked the lady I was working with and all I got was a bunch of run around answers. The best answer was "well we did not have the correct weights to balance your wheels so we had to run and go get some." No apology. Not only did I waste an entire day but the communication throughout the day was horrible. I should not have had to go and ask them what was going on.
I am a very forgiving person but this was a horrible experience. I did not have to pay for anything thank goodness but the communication should have been better and I should not have had to sit there for five and a half hours. They have loaner car programs for a reason. At the very least tell me to just drop it off and have me come back later in the day. I would not recommend anybody going and getting service at this dealership.
Outstanding customer service - Barefoot
I arrived at the dealership looking to forge the footwork for my wife's new car. I do all the work, she just does the test drive and smiles, haha. Anyway, upon arrival I was greeted with a handshake and a name, Tom Blankenship. Trust me, this alone is special. More and more these day’s people forget how old school values go a long way. As a quick side note, I had already visited 2 dealerships that day with any proper greetings, just a “what are you looking for” opening line as I approached the Main buildings.
I briefly educated Mr. Blankenship and what my wife was looking for and he quickly attended to my needs, including one test drive, and traversing the entire lot in search of potential vehicles. During our time together, not once did Mr. Blankenship press me about my income, job, or ability to pay, nor did he even mention if I wanted to pay cash or finance. He exhibited true professionalism in every way possible. Unfortunately, my wife choose to purchase another vehicle from another dealership, but it was the vehicle that sealed the deal for her, not the customer service. As the dealership we ultimately purchased from, made us feel like another typical number, walking through the door.
Even, as I was leaving the dealership and Mr. Blankenship, a Manager approached me and thanked me for my Military Service. Not one mention or ounce of pressure to stay and talk about more vehicles. Though we did not purchase from George Gee this day, I can tell you in the future they have already earned my business if I ever choose a vehicle they are in possession of. Common curtsey of your fellow man, goes a long way and I hope they never lose that.
I will end this with a simple pledge, if I can steer any business their way in the future, I will go out of my way to do so.
Post Falls, ID
dont sell gmc anymore - peteyopee
don't waste your time the girls that i talked to there were both very rude. just call a portland dealership to get gmc parts.
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