Great - Brandes
Great experience. Friendly people that work there. Fast and easy on sales. It was a Overall a great place to buy my first vehicle purchase.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales and Leasing Consultant
Pleasant experience - Gmt123
Lana and the rest of the team at Kunes Country were great! They were patient with our situation and helped us find the perfect vehicle. All of the staff were very friendly and helpful. Thanks to all of you and God Bless!
Oil change - venzaguitump
I made an early morning appointment (7:00am) because I had a busy schedule that day. They were ready and waiting when I got there. I was on my way by 7:45. Good job
We were pleased with our Car Buying Experience - RJT & NJT
We recently purchased a Cadillac XT5. It was a pleasure to work with Jason & Eric. We never felt rushed or pressured. Jason took time to help us find the right car for us- pointed out features & answered our many questions. Eric was there throughout the process as needed to answer additional questions. We feel good about doing business locally especially with Kunes Cadillac where everyone we encountered was accommodating & friendly. We got an Awesome car for a very fair price. Thank you to all!
Simply the Best - Jane W. Roberts
After 3 vehicles and 9 years it is a pleasure to write this review about Crest and Dan Deutschendorf in
service. I know he has ironclad integrity, but also demonstrates great tenacity in solving all situations.
Once Dan takes control, I relax knowing that my vehicle will be serviced to Dan's exacting standards.
I trust his judgement implicitly. The entire Crest Service team is always extremely thorough and professional. Anyone who complains about dealer service hasn't been to Crest. You may enter as a customer, but will leave as a friend.
Jane W. Roberts
New and Pre Owned Sales
New and Preowned Sales
New Chevy Volt - charliej
Having been to a few other Chevy Dealers it seemed to me the Chevy Volt was not that popular of a car and the salesmen did not know a lot about them. So I decided to try the Costco route. Costco sent me to Eric Von Schledorn in Saukville, 77 miles away for me. There I meet Randy Mickelson who seemed quite knowledgeable about the Chevy Volt. He answered all my questions and made the whole buying experience a good one.
Love my Silverado - Rob62
We debated over the Chevy product and I appreciated how patient Heiser was in letting us test drive cars, SUVs and finally a pickup. We didn't intend to buy a truck, but the lease deal they discussed with us was just too good to pass up. And we love this Silverado. Thanks to Heiser for putting us in the perfect vehicle for two empty nesters. We're having fun.
Easy to work with! - ajem16
Holiday was a great dealership yo work with! I felt they answered every question I had, and really took the time to help me make the right car decision for me. I didn't feel like I was just another sale for any of the individuals that helped me thru the process.
Eh... - lorax123
They washed the car I was buying and left it outside to freeze so after I signed everything and went to drive it, it was frozen and wouldn't let me move. Also when I was looking for a "cheaper" car there was only one, that was a sad selection. The financer Jason lied and said I had no choice and needed to buy their powertrain warranty, found out that wasn't true so I canceled it. Had to take the car back 6 times in 1 month because the engine light kept coming on again and again. They eventually got the problem fixed. The other sales manager made me cry on my 5th visit when I tried to tell him I was upset, driving an hour every time 6 times total. But oh well! Its fixed now and I hopefully never have to go back. Got a good car and finally running good.
Great salesman - happycamper
My experience at Don Larson was great. I had been looking for a "new" car for a while. Mike Sherwood was not overbearing, like many salesmen are. He answered all my questions and when I bought the car, he showed me everything I needed to know about it. He is truly an asset to your company. I will continue recommending Don Larson, and Mike, to everyone I know that wants to buy a new or used car. Many thanks Mike!!!
Fantastic! - K.S.
We returned last week to purchase our 2nd Cadillac from Boucher Waukesha. We traveled from Madison (again) to buy here, as we feel the dealership is far superior over our local Cadillac dealership.
The staff are more down to earth and less "sales-man-y", which is very important to us when we are purchasing anything.
We have had nothing but great experiences with Jim Z., our super-salesman, and also the other staff. We feel welcomed always when we stop in and we will be back in the future for our 4th Cadillac.
We will not shop anywhere else, and we will only stop in when Jim Z. is working! =) (everyone else is fine, but when you find your sales person, you find your sales person!)
High Integrity- Great to deal with... - Geo Baker
I interacted with Bergstrom via internet and phone calls. We had a deal pretry much wrapped up within a day or so. Their prices are very competitive and they are up front and honest about any potential “flaws” with their vehicles. Jason Gerken is really good to work with and is all over it when you have a question or concern. I ultimately purchased a different vehicle somewhere else but due to their integrity, I will definitely consider them in the future. I recommend Bergstrom.
Service Department worst in the state - thomassnoderly
I bought my car in August of 2014, 3 weeks after I bought the car, they had to replaced the transmission, now 2 years later I brought the car back and told them the issues and they kept it over night and did not fix what I asked them. I took the car to a dodge dealership only to find out they have to replace a 2 year old transmission. When I called to find out the warranty on the transmission the service department (Mike) tried to argue with me about what I asked them to look at. He was rude and I am surprisingly wondering why he still has a job there. I would not have them work on a go cart. Poor service department and lack of professionalism. Do not let them work on your car!
What is going on? - JB
I was very interested in a 2015 Cadillac Escalade they had listed. I called on Friday and talked to there screener a female that does not know to much about cars. She told me all the salesman were busy and the car was being shown. I said fine, I would call and see if it was sold. I called the next day Saturday and ended up with the same women. She told me that the car was put up for auction.
Really a bad way to business. I will buy one, but not from there. I would think it stands that they would make more on a retail sale of an Escalade vs selling at auction.
Took my Honda in for an alignment ... now handles worse - Gail
Truck now has a severe left pull. O'Malley claims it's the new tires, or the tie rods, or the age of the vehicle or this or that. They claim the vehicle was in perfect alignment which is hard to believe since the left pull is a lot worse. Bottom line .... paid a higher price to have a Honda dealer do the alignment. I would have had better results and less expense if I had Fleet Farm do it.
1 year of MISERY review - cujo
This is an update on the Toyota tacoma I purchased now 1 year ago this month. So far I have had the steering shaft replaced 400 some odd $$ ... ALIGNMENT,,,, brand new front struts.... ouch!!!!! ANOTHER ALIGNMENT Lower ball joints double ouch!!!!!! ANOTHER ALIGNMENT rear shocks, they were SHOT!!!! Now I was just told by a highly regarded technion that he is 90% sure the rack and pinion is the reason my steering gets dangerously out of control on uneven back roads and pavement bumps and upsets the suspension so dramatically. This truck aboulutley makes me SICK!!! I have NO MORE MONEY to sick into it. I curse EVERYTIME I have to drive it. I almost forgot to mention.........the vehicle air bag warning light is on, which I can ONLY ASSUME means I or my passenger has no effective airbag, WOW! and no horn.can you say bad "clockspring"??$$$ cha-ching,,,,,,,,,,,,,,,,,,,,clear the CODE,,,,, all looks good,,,,2 months later it comes back on........hmmmm I am currently looking for a different truck,, and i'm not joking, I figure I am about 3 grand upside down now if I trade in..... again. I put put my faith and trust in people that I thought would take care on me, as I have many many many times in the past with other dealers and ALWAYS got a GREAT vehicle,,, NOT ONE complaint NOT ONE,............same price point ......................
Scott D Thompson puts the D in Diesel - Megan1111
I purchased a 94 Geo from Scotty T! It was awesome!! He let me take that son of a xxxxx off roading right next store the price station!!!! A real mans man if you know what I mean. He was not judgmental at all regard my situation. I am a single woman who is not with any man but needs a car for work and fun. Normally men in cars whistle or honk their horn at me. Scott was a perfect gentlemen. He has called or texted me every day since I bought my car 4 months ago. He even offered to take me out to dinner or to Wisconsin Dells for a weekend!!!! What great service. I might upgrade to the 96 model soon. I will go through Scott!!!
I went in tehre to purchase a 2005 Nissan Altima and they... - audionut21
I went in tehre to purchase a 2005 Nissan Altima and they wanted $1000 over retail value for it. They wouldn't budge on the price. They said they had too much invested in the car. For instance they said they spent $1800 on tires and brakes. The sales manager all but told the salewoman to get rid of us when we started to make offers. I thought this was going to be the case at a Bergstrom dealership and now I know for sure. If you want bargain at all for a car avoid Bergstrom. They think they are better than that.
Purchase of 2016 Chev Equinox LTX - S Treb
We worked with a new sales rep for this most recent Chevy purchase, Ryan Johnson. Ryan did a great job helping us find the specific vehicle we were interested in. The Chev Equinox LTZ was not readily available at this dealership, but Ryan worked with us consistently and professionally to get us everything we were looking for in our Chevy purchase. The other team members that we worked with, were also helpful and professional.
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