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Very good - Sweeper1975
Jim Lackey was very helpful and courteous. Jim wasn't there when I picked up the truck and the salesman that helped me out at the time let me leave on an almost empty tank of gas.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Helps beyond initial purchase! - Atsguy
Junior worked with my parents to purchase a car and shortly afterward helped us further. He over saw the repairs on vehicles that were not purchased from him, not once, but twice. In addition, he searched other dealers for specific vehicles that we had request. He was always available and willing to help us in anyway! Junior is extremely knowledgeable about cars and does his job with honesty and integrity. I would recommend him personally to anyone searching for any make or model new or used. Junior is an example of what all dealership experiences should be like.
Wonderful customer service experience! - ed1249
Amanda Beyer was absolutely professional, personal, friendly and outgoing from the very first minute that my wife and I made contact with her. Amanda went above and beyond working with us and making the purchasing process seamless and comfortable. And the rest of the sales team was equally as friendly as well. Great experience!
Sales and Leasing Consultant
Great dealership! - Terik
Crest Cadillac has been amazing to deal with. I took my car there for body shop work after a fender bender. The staff was great, so nice and helpful. While the car was there I mentioned hearing a sound from the back of the car. Aaron from service scheduled all the work to be done while my car was still there. Such a time saver for me. I am so happy with my experience at this dealership. Thanks to all.
New and Pre Owned Sales
New and Preowned Sales
Regular Maintenance, recall and oil leak - ROGER.MILLER
Nathan did a great job. Service detected an oil leak which was covered by warranty and repaired. Only issue was that when I picked it up, there were unusual sounds that required me to return the vehicle to complete the work; and they provided me a loaner. In the end, all was good.
Simply the best! - John in Green Bay
Keep coming back for more-
Love Cadillac's and Boucher Cadillac Waukesha is excellent.
Just purchased a new XT5 from Boucher Waukesha.
Mr Kemp and his sales team ensure a fantastic customer experience!
Thoughts that come to mind- knowledgeable, professional, fair, competitive, and consistently meets or exceeds expectations.
Skylar Rauls is exceptional in his sales approach, product knowledge, and personal skills.
I'd highly recommend this dealership if you're in the market for a vehicle.
Sale to Service - Happy Buyer
I can't say enough good things about Holiday , from the time that we bought our truck to the service that we've had performed so far they are fantastic ! I recently on 2/5/19 had an appointment for a oil change and tire rotation at their Quick Lube , which I really like ! The morning of the appointment the battery on the truck died , I called Holiday to ask if I could be a little late or do I have to change my appointment , the girl that I talked to was so nice , I wish I could remember her name , very professional and really put me at ease , she said that she would inform the service manager of my battery and that if I did indeed need a new one that they could take care of me at the Quick Lube ! When I got there Stuart my service manager , also a very personable and professional person made me feel very at ease ! They put in a new battery and did the oil change and tire rotation and they also washed the truck , and I was on the road again within an hour ! Their employees are the best around ! There's a GMC dealer 16 miles from me , and I choose to drive 60 miles to have my service done ! There's a reason for that ! Their people are the best !
Eh... - lorax123
They washed the car I was buying and left it outside to freeze so after I signed everything and went to drive it, it was frozen and wouldn't let me move. Also when I was looking for a "cheaper" car there was only one, that was a sad selection. The financer Jason lied and said I had no choice and needed to buy their powertrain warranty, found out that wasn't true so I canceled it. Had to take the car back 6 times in 1 month because the engine light kept coming on again and again. They eventually got the problem fixed. The other sales manager made me cry on my 5th visit when I tried to tell him I was upset, driving an hour every time 6 times total. But oh well! Its fixed now and I hopefully never have to go back. Got a good car and finally running good.
Excellent job - Trina 372
Kunes Country Chevy in Delavan Wisconsin is the bomb Jason Sadowski was my sells rep for 4 years best service we got in a while love him.
Not truthful - Ruralgal
They tell you you need expensive service on your SUV and you take to someone honest and there is no service needed. Takes advantage of
Kyle Kylie was awsome and love my 2019 Equinox!! - CindyO
This is the first time I considered leasing a vehicle and looked into the Costco auto program which led me to EVS. My entire experience was very positive and although EVS is a bit of a drive I would not hesitate to return for future business.
Poor sales experience - John in Green Bay
Went to purchase a new Cadillac-
The initial trade quote was just a sales tactic to get you to the dealership, then they lowball the trade,
New sales strategy of upfront pricing is like handcuffs- take or leave it approach.
Don't waste your time with Bergstrom.
What is going on? - JB
I was very interested in a 2015 Cadillac Escalade they had listed. I called on Friday and talked to there screener a female that does not know to much about cars. She told me all the salesman were busy and the car was being shown. I said fine, I would call and see if it was sold. I called the next day Saturday and ended up with the same women. She told me that the car was put up for auction.
Really a bad way to business. I will buy one, but not from there. I would think it stands that they would make more on a retail sale of an Escalade vs selling at auction.
1 year of MISERY review - cujo
This is an update on the Toyota tacoma I purchased now 1 year ago this month. So far I have had the steering shaft replaced 400 some odd $$ ... ALIGNMENT,,,, brand new front struts.... ouch!!!!! ANOTHER ALIGNMENT Lower ball joints double ouch!!!!!! ANOTHER ALIGNMENT rear shocks, they were SHOT!!!! Now I was just told by a highly regarded technion that he is 90% sure the rack and pinion is the reason my steering gets dangerously out of control on uneven back roads and pavement bumps and upsets the suspension so dramatically. This truck aboulutley makes me SICK!!! I have NO MORE MONEY to sick into it. I curse EVERYTIME I have to drive it. I almost forgot to mention.........the vehicle air bag warning light is on, which I can ONLY ASSUME means I or my passenger has no effective airbag, WOW! and no horn.can you say bad "clockspring"??$$$ cha-ching,,,,,,,,,,,,,,,,,,,,clear the CODE,,,,, all looks good,,,,2 months later it comes back on........hmmmm I am currently looking for a different truck,, and i'm not joking, I figure I am about 3 grand upside down now if I trade in..... again. I put put my faith and trust in people that I thought would take care on me, as I have many many many times in the past with other dealers and ALWAYS got a GREAT vehicle,,, NOT ONE complaint NOT ONE,............same price point ......................
Scott D Thompson puts the D in Diesel - Megan1111
I purchased a 94 Geo from Scotty T! It was awesome!! He let me take that son of a xxxxx off roading right next store the price station!!!! A real mans man if you know what I mean. He was not judgmental at all regard my situation. I am a single woman who is not with any man but needs a car for work and fun. Normally men in cars whistle or honk their horn at me. Scott was a perfect gentlemen. He has called or texted me every day since I bought my car 4 months ago. He even offered to take me out to dinner or to Wisconsin Dells for a weekend!!!! What great service. I might upgrade to the 96 model soon. I will go through Scott!!!
I went in tehre to purchase a 2005 Nissan Altima and they... - audionut21
I went in tehre to purchase a 2005 Nissan Altima and they wanted $1000 over retail value for it. They wouldn't budge on the price. They said they had too much invested in the car. For instance they said they spent $1800 on tires and brakes. The sales manager all but told the salewoman to get rid of us when we started to make offers. I thought this was going to be the case at a Bergstrom dealership and now I know for sure. If you want bargain at all for a car avoid Bergstrom. They think they are better than that.
Fantastic! - K.S.
We returned last week to purchase our 2nd Cadillac from Boucher Waukesha. We traveled from Madison (again) to buy here, as we feel the dealership is far superior over our local Cadillac dealership.
The staff are more down to earth and less "sales-man-y", which is very important to us when we are purchasing anything.
We have had nothing but great experiences with Jim Z., our super-salesman, and also the other staff. We feel welcomed always when we stop in and we will be back in the future for our 4th Cadillac.
We will not shop anywhere else, and we will only stop in when Jim Z. is working! =) (everyone else is fine, but when you find your sales person, you find your sales person!)
Service Department worst in the state - thomassnoderly
I bought my car in August of 2014, 3 weeks after I bought the car, they had to replaced the transmission, now 2 years later I brought the car back and told them the issues and they kept it over night and did not fix what I asked them. I took the car to a dodge dealership only to find out they have to replace a 2 year old transmission. When I called to find out the warranty on the transmission the service department (Mike) tried to argue with me about what I asked them to look at. He was rude and I am surprisingly wondering why he still has a job there. I would not have them work on a go cart. Poor service department and lack of professionalism. Do not let them work on your car!
Purchase of 2016 Chev Equinox LTX - S Treb
We worked with a new sales rep for this most recent Chevy purchase, Ryan Johnson. Ryan did a great job helping us find the specific vehicle we were interested in. The Chev Equinox LTZ was not readily available at this dealership, but Ryan worked with us consistently and professionally to get us everything we were looking for in our Chevy purchase. The other team members that we worked with, were also helpful and professional.
Took my Honda in for an alignment ... now handles worse - Gail
Truck now has a severe left pull. O'Malley claims it's the new tires, or the tie rods, or the age of the vehicle or this or that. They claim the vehicle was in perfect alignment which is hard to believe since the left pull is a lot worse. Bottom line .... paid a higher price to have a Honda dealer do the alignment. I would have had better results and less expense if I had Fleet Farm do it.
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