1,230 ohio Used Car Dealers

Sure! - Acired76

Sure! Here’s a more detailed version of your review: I had an outstanding experience working with Craig Gowitzka at Crown Cars. When my lease on my Chrysler Pacifica came to an end, I decided to purchase the vehicle, and Craig made the entire process smooth and stress-free. From the moment I reached out to him, he was professional, knowledgeable, and incredibly helpful, guiding me through every step with patience and expertise. He took the time to explain all my options, answered all my questions, and ensured that everything was handled efficiently. What stood out the most was Craig’s commitment to excellent customer service. He made what could have been a complicated process feel effortless, and I truly appreciated his attention to detail and willingness to go the extra mile. If you’re in the market for a vehicle—whether leasing, purchasing, or trading in—I highly recommend working with Craig. His professionalism and dedication make all the difference!

Great experience Paul and Susan were great I will - Jdub

Great experience Paul and Susan were great I will definitely patronize this dealership again. Love the car

I recently purchased two Sierra 1500 AT4 trucks from - John Bowling

I recently purchased two Sierra 1500 AT4 trucks from Isaiah Trammell at GMC of Mansfield. Isaiah did a GREAT job for us. Courteous young energetic salesman with Integrity who went to work for us and got the job done. easy to work with on every level of the sale. Thank you Isaiah. We appreciate your hard work. and we love the trucks!

Hello, I wanted to pass on appreciation for Nick in the - Lisa H

Hello, I wanted to pass on appreciation for Nick in the Parts department because of the extra time and effort he gave to assist me. My driver side mirror was damaged at Mike’s Car Wash on Monday afternoon as I was planning to drive to Maryland for the holiday weekend, during rainy weather. An inconvenience that I just didn’t have time for. Nick researched the part, quickly got it ordered/delivered and even took time to install the part in the parking lot by Wednesday. That’s not something that happens often these days. I was able to regroup and refocus on the reason for the road-trip. I would really like to know how I can acknowledge him to your upper level leadership. Something about people like Nick in the service industry is really rare. I pray divine reciprocity in his life, and he should really be recognized for what he probably believes is just ‘doing his job’. However, he’s going above and beyond and that’s very valuable.

The ladies in service were awesome. - nhood4510

The ladies in service were awesome. OMG! I forgot the ladies name at the front desk. Might be Amanda not sure but she’s there the most of the time, she’s always very nice. Thanks guys.

We appreciate your service , always knowledgeable and - Robert

We appreciate your service , always knowledgeable and thorough on your service. Always there for us

The services provided are all way above,and beyond my - willisonrobert9

The services provided are all way above,and beyond my expectations from ¹the SHOP, to Financing,to Customer service. I highly recommend them. You will not be disappointed!

My experience at Emperia Auto was the most pleasant and - Kristyn

My experience at Emperia Auto was the most pleasant and easiest car buying experience. Kyle lets you know up front what to expect, how long processes take, and doesn't push you into buying something just to buy it. He takes the time to listen to your needs and makes genuine recommendations. I will never buy a car anywhere else!

Allison does a tremendous job in all aspects! - Adam59

Allison does a tremendous job in all aspects! From communication to customer service to sales!

Although very busy I was greeted and taken care of right - Ljewel

Although very busy I was greeted and taken care of right away. The service was done promptly and I left in less than an hour

Sales consultant Vickie was awesome, Adam the finance - Ice man

Sales consultant Vickie was awesome, Adam the finance person answered my questions promptly, I went home bur changed my mind on the vehicle I wanted, wasn't a problem. The paperwork was done using through a link from home and everything went smoothly.

Appreciate Andy Culver & staff who consistently provide - John

Appreciate Andy Culver & staff who consistently provide excellent customer service. Also like the technician provided service video.

Mike was very helpful in providing us great options to - tepperstephen983

Mike was very helpful in providing us great options to choose from and helping us pick the right car

Dan Walker and manager Brian were wonderful! - russellkal65

Dan Walker and manager Brian were wonderful! They are both friendly and personable guys We talked like we were neighbors

Easy to schedule. - Mini mini

Easy to schedule. Thorough service visit and cost was reasonable. Would recommend and will continue bringing car here

JDBNOW JDBNOW JDBNOW Got over my repo that other lots - Egret Samson

JDBNOW JDBNOW JDBNOW Got over my repo that other lots wouldn't 🙌 Everywhere says "No credit no problem" but not like this! Go see Benjamin!

Sales person CONNER and Finance person CHEERS were the - Resoh020

Sales person CONNER and Finance person CHEERS were the absolute Best Dealership was very nice inside. Need sales parking

Got my truck from here and they are very good friendly - Eddierios78

Got my truck from here and they are very good friendly people to deal with

They were very nice and let us know everything we needed - Broadwatergiselle9

They were very nice and let us know everything we needed to it was fast and efficient

Monica in finance was amazing,professional courteous, - TSMITH1974

Monica in finance was amazing,professional courteous, everyone from sales to finance was impressive. Thanks for a great experience.

Very helpful. - deadra_reed

Very helpful. Excellent customer service. I had a car repair that was mostly covered by my warranty and was done very quickly.

Always clean and you are made priority from the minute - Rational Pi

Always clean and you are made priority from the minute you walk in. Finance department makes sure that you are able to make payments easily which helps establish payment history for better credit scores.

Your listing below MISSES 2 key people: Chloe Vessels - Buff

Your listing below MISSES 2 key people: Chloe Vessels sent gracious emails, checked up on us and greeted and conversed when we were there. Cole Dyer did a fantastic job expalining everything without pressure. He knew his stuff but had a gracious demeanor as a saleman. Both are treasures to your dealership. Put them in the list below!

They always do a great job whenever I bring my SUV in for - katlin.snyder3

They always do a great job whenever I bring my SUV in for maintenance! Highly recommend!

Negotiated through text/email prior to arrival at - CtfshHntr

Negotiated through text/email prior to arrival at dealership. Was preapproved through my own bank. We were in and out within an hour of arrival and test drive. Great experience.

In have been taking my Kias here for servicing over 14 - rcliff651

In have been taking my Kias here for servicing over 14 years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Thanks Derek.

I live in Cleveland, but when I am searching for a new - hozo1

I live in Cleveland, but when I am searching for a new car I talk to dealers from Buffalo to Chicago. I have been doing this for years and I can honestly say the dealers in smaller towns will give you the best deal, if you are willing to travel. Two weeks ago I contacted over 20 dealers and by far the best deal and the nicest people were Diehl in Massillon. Thorne Silvius was great as was Tim Smith the sales manager. No xxxxxxxx, no games. Their pricing was excellent and they were very easy to deal with. I drove down there, the car was ready, they got me through finance fast and away I went in a new Outback. I highly recommend you to them if you are thinking about leasing or buying a Subaru. Great dealer, no hassles at great prices ... cannot beat that from Buffalo to Chicago.

We purchased a new Maverick from Cronin Ford recently, - illcfarm

We purchased a new Maverick from Cronin Ford recently, Tony was very helpful in bringing a truck to look at and test drive. We ended up making a trade and appreciate Tony for being so helpful with the process of trading vehicles.