93 Used Car Dealers near 49437near 49437

The service department is the greatest around. - KKUCK99

The service department is the greatest around. They usually bend over backwards to help me fix my problem. Always very courteous and friendly while I am waiting for the repair to be done.

Dan’s the man! - Leona

Dan’s the man! Salesman Dan Collinge is a high-energy, well-informed and above all honest dude. A straight talker who won’t lead you astray. He understands that customer service is what gives you the edge in this or any business. I would trust him to sell a car to my grandmother!

Great service, and very professional! - Mitch

Great service, and very professional! Completed all work in a timely manner, and even went out of there way to shuttle ud to Anna’s house for breakfast while we waited.

Kim Foster was amazing. - janakey69

Kim Foster was amazing. It made buying my next car easy fast and efficient service

Junior was great to work with made the experience one to - Mike

Junior was great to work with made the experience one to remember I would buy through him again 100%

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

Rod was very helpful getting me my "new" Chrysler - steve@langelandsterenberg.com

Rod was very helpful getting me my "new" Chrysler Pacifica. It was a very easy and smooth process.

So good from the first visit looking to move up from my - thollebeek

So good from the first visit looking to move up from my 2019 Outback to my first oil change.

Very good costumer service awesome prices did a very good - zack_zenker

Very good costumer service awesome prices did a very good job on my car thank you guys

Junior is amazing! - mjwillis2424

Junior is amazing!! I love how Junior and Caryn are a phenomenal team!! So super happy with the customer service I received today!!! Number one team!!!! Thank you so much for everything!!!

6-27-2024: I went in with our 2018 Kia Soul, for the - discerning customer

6-27-2024: I went in with our 2018 Kia Soul, for the ignition lock security upgrade. For this particular visit; our experience was 5 star. John Czarniak, the Service Advisor, "rolled out the red carpet", and treated us like family. Our car was done sooner than expected, and we were happy to have the security upgrade. While I was in the write up area, I noticed that the several mechanical techs working on the cars all seemed to be working hard to get the cars done, and out. Our service experience was great.

Ordered new Bronco from Pam back in May 2021 and took - ron m

Ordered new Bronco from Pam back in May 2021 and took delivery August 9th. Pam stayed on top of my order throughout the process keeping me informed. Excellent service and very fair price on highly sought vehicle. Highly recommend.

awesome folks at tradewinds Scott and Nate were helpful, - durangokings

awesome folks at tradewinds Scott and Nate were helpful, friendly and knowledgeable, Got a great deal and highly satisfied with experience and left with a full tank of gas too.

Absolutely the BEST dealership we've ever been to! - joni080898

Absolutely the BEST dealership we've ever been to! John in the service department went above and beyond to fix our car. He was so professional and told us, in detail, the repairs needed. It had MAJOR repairs and was all fixed within a one week time period and for a reasonable price. We will drive the half hour anytime in the future to go to this dealership!

The Oil was changed but did not update on vehicle. - White

The Oil was changed but did not update on vehicle.. or change sticker on car

Pat Kelly at LaFontaine Ford in Grand Rapids has been our - tartan-jangles84

Pat Kelly at LaFontaine Ford in Grand Rapids has been our long time go to salesman for no pressure, excellent knowledge and support with new car purchases. I highly recommend Pat and his outstanding service department for fair, timely dependable help!

We worked with this dealership after a total loss of a - Elizabeth

We worked with this dealership after a total loss of a beloved vehicle. Jeremiah kept us in the loop every step of the way. Between service before purchase, transparency during the process and patience with questions and buyer hesitation. If in the market again I would t hesitate to Jeremiah and his team.

Service was great,friendly people,good deal,would - Rob

Service was great,friendly people,good deal,would recommend this dealership to others looking for a vehicle.

Buying a new vehicle can be (and often is) a stressful - bubak

Buying a new vehicle can be (and often is) a stressful and unpleasant experience. This was just the opposite. From the initial negotiation phase through the delivery and even the meeting with the finance guy, everything was top-notch. My salesman Zac, and Nate, the Sales Manager, made negotiations and delivery smooth and easy. Austin, "the finance guy," explained the packages he had to offer, but he wasn't pushy at all. Zac took the time to set up my Kia Connect app, and even though I was very familiar with the EV9 (having owned one before), he made sure that everything was in order, and he answered any questions that I had. Throughout the process, communication was outstanding. I live in Northwest Indiana, close to many Kia dealers in the Chicago metro area. Taking the time to shop at Fox Kia North in Grand Rapids turned out to be a very good decision.

Buying my new car here was the best car buying experience - JeepLovingJulie

Buying my new car here was the best car buying experience I ever had. My salesperson, Dylan, was so knowledgeable about the Jeep brand, actually listened to exactly what I wanted in a car, was super patient and helpful with all my questions, was very transparent throughout the process, and followed up to see how things were going after the purchase. He even went above and beyond scheduling an in person meeting with me a week after the purchase to answer more questions I had. Rob and Sara on the finance side were exceptional, too. The facility is immaculate and the waiting area has exceptional amenities. Overall everyone was knowledgeable, friendly, and very committed to making sure I got what I want, my questions were answered, and that I was super happy with my purchase and the total experience. I LOVE my new Jeep Grand Cherokee, will only go to this dealership from now on, and will be recommending this dealership to everyone I know.

The manager and young man at the front desk did a great - seithd

The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith

Kenny is awesome. He helped us with a Grand Traverse.... - Efleury54

Kenny is awesome. He helped us with a Grand Traverse. Everything he said it was. It is !! He is a super honest person and I will definitely contact him when I need another vehicle. Thank you so much Kenny 😊

The dealer did not keep their promise and it cost me... - ecronin

The dealer did not keep their promise and it cost me $384. I was promised a spare key when I purchased my vehicle. The first salesperson was fired before I could complete my transaction. I was then referred to the Used Car Sales Manager Brian Speck who has been very nice through phone and email conversations but has repeatedly misled me and failed to resolve my issue. I ended up buying a spare key under the promise that the dealer would reimburse me. It has been 4 months now and no resolution.

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

Follow up to previous review - Po'd

After 3 months the brakes seized up, so now a brake job is needed. I have now spent more money on this vehicle in 3 months than I have on my 2 Toyotas in over 10 years combined ownership. Now I can see why they didn't show me the carfax. They said they were having problems with the site but assured me that the carfax was clean. Now I have serious doubts.

My daughter bought a vehicle from Betten Baker about 2 - amysueecker

My daughter bought a vehicle from Betten Baker about 2 months ago. She’s only made one payment on it and already has to replace the engine. I contacted them and they aren’t willing to do anything to make it right. They state they inspected it prior to selling and there was nothing wrong with it. However, the damage done to this engine was due to being run out of oil several times, which hasn’t even had time to do. They clearly saw an opportunity to take advantage of a young lady that knows nothing about vehicles and jumped on that opportunity.