48 Used Car Dealers near 49765near 49765

It was a good experience and the sales man was not pushy - johnvoss45

It was a good experience and the sales man was not pushy great experience,thanknyou

Everyone was so nice from start to finish, great customer - SABUSON18

Everyone was so nice from start to finish, great customer service. I truly appreciated that!!

They are very good at telling you how long a repair will - dale.charter

They are very good at telling you how long a repair will take and keep their word.

Tabitha D, the SA, took care of getting my repair and - jrogersgm

Tabitha D, the SA, took care of getting my repair and maintenance items done efficiently.

Everyone was friendly and very professional. - JP

Everyone was friendly and very professional. It made the process easy and efficient. A stress-free experience.

Heather in the service department is wonderful to work - Figb7238

Heather in the service department is wonderful to work with. She keeps me informed with the current conditions with my vehicles and lets me know of my options when needed. Brent in sales has been very helpful in helping me to make decisions on vehicle purchases. Both are great to work with, no pressure in making decisions, just a feeling of confidence in what they tell you! This is my go to dealership!

We bought a 2020 ford edge, and within 2000 miles we had - jbmcgeorge

We bought a 2020 ford edge, and within 2000 miles we had issues with the AWD system. I contacted them and they brought it in and scanded it found out it was a bad sensor on the rear differential. We had not bought the extended warranty, but they were great and covered the whole thing. We will definitely go back again for any more service and if we are in the market for a new car. Keep up the good work Serra Ford Gaylord!!!

Went into dealership for another problem, in process they - edwinpeterson

Went into dealership for another problem, in process they found an oil leak. they took care of the warranty paperwork and scheduled service date in very timely manner. work was done and back on the road within the estimated time. They worked around a couple of things we already had scheduled. Thank You

This is the third car we’ve bought with Zach, and every - JZickert

This is the third car we’ve bought with Zach, and every time he delivers the same thing: honest guidance, zero pressure, and a buying process that’s actually enjoyable. He listens first, acts in your best interest, and brings a level of care you just don’t find in the typical car-sales experience. If you want a truly different kind of process—one where your needs come first and you’re working with someone who genuinely cares about your happiness—look no further than Zach. He’s the real deal.

Crooks Scammed Low lifes Intimidating? - rilez812000

Crooks Scammed Low lifes Intimidating? No, but they try. Avoid Avoid Avoid Avoid Avoid Drive past Go elsewhere

Melissa was awesome. - Farmergr59

Melissa was awesome. She kept in constant contact throughout. She seemed very diligent about getting our car done as quickly as possible. She was also very transparent about the time it would take. Melissa was also very polite and friendly every time I spoke with her.

Helped me out even though i didnt purchase a vehicle - Big B

A few years ago, i was in Gaylord and my xxx truck broke down again on the road in front of their lot. They knew I couldn't afford another vehicle yet and the Gentlemen still helped me get my truck off the road and then drove me to my job interview while still treating me with respect. Because of this I am going to buy my vehicle from them soon. Thanx for being Good people.

The dealership did repairs on my truck I still had under - bobcatlancer

The dealership did repairs on my truck I still had under lease, balljoints, idler arm, pitman arm, new tires and rims. They didn't tighten down the driverside CV axle nut and the wheel bearing exploded while going down the road, the idler and pitman arms were never replaced even though I was charged labor and parts for it. The tires were not new, there is a plug in one when I got ot and it's now a slow leak. Don't buy from them or let them do work on your vehicle.

Another amazing thing Russ in Service and the staff at - rayleenoates

Another amazing thing Russ in Service and the staff at Don Nester Roscommon went above and beyond all I can say is Great Customer Service which is rare in this day and age. Thankyou again all so much!

Jim Wernig Chevrolet and their exceptional team truly set... - Katie Ferrigan

Jim Wernig Chevrolet and their exceptional team truly set the bar for a perfect customer experience! I was referred to Andy Krajniak and immediately understood why the second I met him. Andy was fun, welcoming, low pressure and very informative. Andy walked me through the entire process, took time to get me set up with the MyChevrolet app, and truly made buying my Tahoe a pleasant and seamless experience!! I also left my vehicle with JW’s Service Center to have a few accessories added and those guys were awesome!! From entertaining me while I waited to making sure I had a loaner vehicle that suited my needs while I waited for mine – they made sure I was taken care of and I sincerely left feeling like a valued customer. My experience couldn’t have been better and I will for sure be back for any buying or service needs!

Friendly and knowledgeable staff. - ~HappyCustomer

I brought in my 2019 Ram because at random the cluster would so out while driving. When I arrived at the dealership, I was warmly greeted with a handshake and was treated as I was the only priority the advisor (Andy) had of the day. I was checked in and shown where the waiting area was. There was coffee, tea, cookies and water for refreshments and the waiting area was clean and quite. A short time later, Andy came to tell me that they needed to order a part for my truck and that if I would like, Chrysler would pay for a rental if I didn't want to drive my truck while waiting for the part. Once the part was in, it was promptly installed and I was notified that my vehicle was ready for pick up. Once I returned to pick it up, I was again warmly greeted and my truck was pulled around for me. I greatly appreciate the fantastic service and would recommend this service department to any and all who need their vehicles repaired. Thank You Bill Marsh!!!!

Everyone was so welcoming and patient with all my senior - Happy Grandma

Everyone was so welcoming and patient with all my senior questions. Todor was extremely helpful in helping me to understand the new fangled contraptions. Purchasing my Subaru Crosstrek and trading in my Ford Explorer, was so much easier than I could have anticipated. He even sent me links to find answers to any remaining questions after I had closed the deal and gone home. A great experience!

I had a great experience with the purchase of my CT5-V. - jgh287

I had a great experience with the purchase of my CT5-V. Serra had the spec I wanted and didn't play any pricing games. Mark Blandin made buying out of state, sight unseen as smooth and easy as possible. Once the car arrived (in CA from MI), it was in perfect condition. Mark and the team followed up to ensure I was happy with everything and were very responsive to a few questions I had even after the sale. Would highly recommend them whether you're in Michigan or any other state.

Wow!!! First of all let me start by saying I had been to... - christophercouncilor

Wow!!! First of all let me start by saying I had been to 2 other dealerships that evening and was very displeased with the inventory and service. When I walked into Bill Marsh was immediately made right at home. Not gonna lie i was looking pretty rough myself, running on no sleep and wearing my holey work clothes. The kindness and respect I was given was outstanding! My girlfriend and I were helped right away by Jim Larson! Right away we told him what we were looking for and our price range. Jim looked in the database and found a few great options for the exact car we were looking for. Before I could even say I'd be okay with looking at different options, he found the exact car just dropped off as a trade in that day. So it wasn't in there inventory yet but that didn't stop him he showed us the info on the car including the car fax and when it would usually take a day or two for them to get it ready and put on the lot, Jim offered to go get it from a near by location just to show us! Already we were amazing by his professionalism and his will to get us into a great vehicle! He was truly about finding us a good vehicle and not just worried about making a buck. When Jim pulled up in the car we were amazed to see it was in perfect condition. I took a thorough inspection on it and took for a test drive and fell in love with it. Not only was the car perfect but it was exactly what we wanted and more! The price was a steal for the quality and compared to other dealerships prices. Jim had promised he would hold it for us, but we were alittle to excited with this vehicle and Jim had no problem staying alittle longer to make sure we got this all wrapped up and were happy! We were able to drive it off the lot that night and couldn't be more happy with our purchase and service!!!!! We will definitely be coming back for any future car purchases and thank you again Jim for all your hard work!!!! Bill Marsh has earned our business forever! Keep up the great work and continue to provide great vehicles to the people!

This place was amazing and al of the people are friendly - klkarcher09

This place was amazing and al of the people are friendly and know what they are doing! I would recommend them to anyone!

We had a great experience here. They were friendly and... - Aubreanna

We had a great experience here. They were friendly and had several nice vehicle I was interested in but I love the Toyota that I ended up getting. Will be back for sure.

We were in Alpena from Houghton for a hockey tournament - Jammelsch

We were in Alpena from Houghton for a hockey tournament and our side blind zone alert system malfunctioned, which also affected the locks, airbags, and key fob. Worried about getting home, we brought it here and they quickly diagnosed the problem. Even though they couldn’t do the complete repair to replace the modules, they did a quick fix (unplugged the defective module) in under an hour for under $50. I can’t say enough how helpful and knowledgeable the service manager Steve Bruski was! Bruski deserves a brewski! I highly recommend getting service or buying a vehicle here.

friendly - chris123

Geno was very help. He us into a car that was in our budget. He made sure that we were happy with our choice of car.

What a Great Family Business to Work With! - roach57

What a Great Family Business to Work With!! So fun , personal, and professional!! We drove 2 1/2 hours one way so 4 hours on the road .. we did 1 day a week for 3 weeks .. just to make sure , this was exactly the right truck for me (us) 😉 They put NO PRESSURE on us at all .. in fact .. Kane told us to go home and “ think about it” ,just to make sure the truck was the one we wanted!! My first truck I bought out of High School was a Ford, but have driven Chevy or GMC after that..Now back to Ford .. I love it and have many compliments on it.. even from Chevy drivers.. haha who still pick on me for driving a Ford.. I appreciate Grace Motor Mall for all the time spent with us and answered questions.. We will highly recommend GMM.. Family Business Gone Wild!! 🛻🛻 Thank You Again Rochelle Bishop (Eric too)

The Shaft - perjeff

It all starts well. Clean cars,vans,trucks. The one you want is not the one sales wants to put you in. After the purchase all will go SOUTH.Your vehicle will not run their mantiance dept. will not you use the warranty they made you buy the repair is made with junk parts thern when the insurance company totals your car the gap insurance they make you buy will not pay because it is all ran by the dealership, then you find yourself in court having to pay for the piece of junk that you thought was covered with insurance. In court is how the dealership makes there money.

We have purchased a few Nissans from Serra Nissan of - chumscorner

We have purchased a few Nissans from Serra Nissan of Traverse City. Each time we are very impressed with how we are treated here. We will be back and will suggest to others to purchase from here. We have used the sales, service and parts department. Everyone is awesome and efficient.

Very helpfully. - j12l

Very helpfully. got the trunk I wanted at a good price. Very friendly and no presurre sale

They Sell Cars With Flaws - JG

I bought a car from Wares about two years ago, and apparently it had a leaking head gasket as I drove it off the lot. I didn't use the car for a few weeks (left town) and it was another couple weeks before the temperature gauge spiked because all the coolant had leaked out. I called without too much worry, remembering that there was a "bumper-to-bumper" warrantee, and the salesperson reminded me that it was a "bumper-to-bumper, except seals and gaskets" warrantee. While it's likely that the warrantee was accurately described during the sale and I simply didn't remember it correctly, I'll let you draw your own conclusion about that warrantee for this particular vehicle. Wares sent a coolant system additive that was released by Subaru a while ago since this wasn't a exactly a rare problem for this model. They also offered to fix the gasket themselves, at cost, but I live a few hours from Traverse City and if they are willing to sell a vehicle with such a mechanical flaw, why should I trust their service department? And why should I pay to repair a flaw that existed when I bought it? Since we've bought it, my wife or I have had to add coolant on a weekly basis (sometimes multiple times per week). The leak has gotten worse since we've owned it. Now, at a red light or stop sign you can readily smell the coolant evaporating off the engine. Whenever I drive the car I have to recall how many days it's been since we've added coolant, and I still find myself checking the temperature gauge every few minutes. The car has been a major hassle, and I recommend that you don't buy a vehicle from Wares. If I buy another used car, I'll now expect the worst of a dealership.