We recently purchased a brand new 2025 Yukon XL from - Lauren C
We recently purchased a brand new 2025 Yukon XL from Jerry's. I worked directly with Charles from sales and Darren from service. We were in the process of trading in our Yukon XL Denali that was recently subject to the L87 Loss of Propulsion recall. While the issues with our truck were extremely stressful, I can't say enough wonderful things about Charles and Darren. They stayed in lock step with us on information updates, ensuring we got the vehicle towed there, honoring the price for the trade even after the engine had locked up, and helping us get into a new car. It was an extremely stressful week while being 9 months pregnant, but they really ensured we had all the information we needed to make the best choice for us. Darren kept me updated quickly and often on all things related to our existing car, and Charles ensured the sales process was fast and seamless. We were able to do so much over the phone or email and I just signed paperwork and was able to drive off.
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