Aaron Cox | Page 15

Everyone we worked with was great, especially the salesman, Willy. We love the car and would definitely recommend Ferman BMW! salesman, Willy. We love the car and would definitely recommend Ferman BMW! More

by gallmichelle Verified Customer Verified Customer

Report | Print

This dealership is my favorite. Customer service is exceptional and they make things very easy for customers. Customer service is exceptional and they make things very easy for customers. More

by beckywoodall Verified Customer Verified Customer

Report | Print

Great experience! Take my word for it, I’ve bought 7 new BMWs and visited many dealers. These guys are straight up #1. They were up front, honest and efficient. I coul Take my word for it, I’ve bought 7 new BMWs and visited many dealers. These guys are straight up #1. They were up front, honest and efficient. I could not be happier, and that’s a high bar. Great job! More

by dkeywood9512 Verified Customer Verified Customer

Report | Print

Bob Annis was A REAL breath of Fresh Air. Friendly , helpful and always smiling, Way to go Bob Thank You !! Friendly , helpful and always smiling, Way to go Bob Thank You !! More

by hifrombobannis Verified Customer Verified Customer

Report | Print

It was very easy and the were friendly! I would come back,To buy a car there again! I would come back,To buy a car there again! More

by ronibrat Verified Customer Verified Customer

Report | Print

Great experience and earned my business back. Thank you for everything. I’m very happy. Thank you for everything. I’m very happy. More

by ksartell2 Verified Customer Verified Customer

Report | Print

Aaron was knowledgeable and helpful when we came to buy our new mini. The whole process was easy and relatively fast in the car buying world. our new mini. The whole process was easy and relatively fast in the car buying world. More

by 0614dianne Verified Customer Verified Customer

Report | Print

Always professional, always courteous, and responsive to the customer. My car was trashed by tropical storm Debbie and Ferman helped through the process with the insurance company and through the replacemen the customer. My car was trashed by tropical storm Debbie and Ferman helped through the process with the insurance company and through the replacement process. Very very helpful. More

by Richard. Verified Customer Verified Customer

Report | Print

Slow responding to texts, emails and calls. Took almost a week to complete the transaction. Asked to credit back the deposit to my credit card and was told it was no big deal I could get points Took almost a week to complete the transaction. Asked to credit back the deposit to my credit card and was told it was no big deal I could get points on my card. Later noticed only $2500 of the $2575 was taken off the balance due. When I called back I was told there was a $75 fee to put the deposit on a credit card. It would have been nice to know that when I asked to have the entire amount credited back so I could write the check for the entire amount. I don’t appreciate that kind of customer service. More

by jbostelm Verified Customer Verified Customer

Report | Print

The experience was smooth from start to finish. Very informative sales team that made the buying process a pleasurable experience. Very informative sales team that made the buying process a pleasurable experience. More

by LALCALA2 Verified Customer Verified Customer

Report | Print