Dealership Experience
15 yrs, 5 mos
Languages Spoken
English
Spanish
53 Reviews
Write a Review53 Reviews of Agustin Soto
August 31, 2021
Always there to help one. Specifically the service dept. the facility is always clean and well kept and the people are very friendly and accommodating. the facility is always clean and well kept and the people are very friendly and accommodating. More
Other Employees Tagged: Joshua Keough, Pat Pendergast , Ava Pierce
June 28, 2021
Northside Lexus isdefinitely the best dealership t have every had business with. Both Don Holifield and Jarad Postma are very knowledgeable and honest sales people.. I have purchased four Lexus vehicles f every had business with. Both Don Holifield and Jarad Postma are very knowledgeable and honest sales people.. I have purchased four Lexus vehicles from Northside and is the only place I will go for vehicles in the future. More
Other Employees Tagged: Jared Postma, Donnie Holcomb , James Vu
June 18, 2021
Generally less than satisfactory experience when paying off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to see finance guy with very little explanation for the delay. Would have expected at least an occasional update on when he might be available. We had an appointment for 1020 but did not meet with finance until about 1140 after sitting in the salesman’s office fir over an hour. Delays happen but at least try to keep the customer informed. Service dept was very good. No issue with finance once we got to sit down with him. More
Other Employees Tagged: Ashley Nguyen, Brent Penn , Joseph Finley
June 18, 2021
Good service and treatment. We received very good help from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. More
Other Employees Tagged: Needham Shotwell, Brent Penn , Ava Pierce
May 13, 2021
Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. business with Northside for over 20 years, and I will keep coming back. Thank you. More
Other Employees Tagged: Bobby Bosley, Rob Ochoa, Dorothy Sausley, Pete Suarez, Silvia Fernandez, Chad Smith , David Ortiz
April 29, 2021
Excellent experience! I was in and out quickly even on a busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! More
Other Employees Tagged: Caleb Vario, Jesse Busboom , Joseph Finley
April 28, 2021
We arrived & waited 30 minutes in Service Dept. as they couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. for inspection. We were never told who our service manager was so no one knew what was going on. An older woman with blonde hair named Lee kept asking us what did we need today & what we were we doing there!If you don’t know who your service advisor is your are just plain out of luck! Not very good customer service at all! More
Other Employees Tagged: Caleb Vario , Joseph Finley
April 22, 2021
Those people who assisted us are accommodating, respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks More
Other Employees Tagged: Don Ansley, Brent Penn , Eddie Washington
April 09, 2021
Very helpful, knowledgeable salesmen. Thank you for a pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. pressure-free purchase of my new GX! As a returning customer, I appreciate the ease of service from the purchase through each service. More
Other Employees Tagged: Mike Driskill, Jared States , Hamilton Dawes
March 30, 2021
Great experience. From sales to service. Everyone was friendly and helpful. They made the process smooth and easy. Very satisfied with my experience. Would highly recommend this dealership. friendly and helpful. They made the process smooth and easy. Very satisfied with my experience. Would highly recommend this dealership. More
Other Employees Tagged: Victoria DeHoyos , James Vu

