Agustin Soto
Agustin Soto at Northside Lexus

Agustin Soto | Page 4

Service Advisor

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

Contact Me
5.0
55 Reviews

Dealership Experience

15 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

55 Reviews

Write a Review

55 Reviews of Agustin Soto

December 29, 2021

Dealership Rating
Employee Rating

We have always had a very good experience at this dealership. The sales and service department is great. More

by DONSARAHKINZER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Makrakis

Dec 29, 2021

Northside Lexus responded

Thank you for the great review! We are so glad to hear that you have enjoyed your time as a member of the Northside Lexus community. We appreciate your support and hope to see you back again down the road!

December 19, 2021

Dealership Rating
Employee Rating

I had and interesting situation. Bought a new car and had and older one serviced on the same day. Everything was super easy and hassle free. Every person - and I mean every person - was helpful. Norths More

by SSKELTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario, Victoria DeHoyos , Danh Nguyen

Dec 20, 2021

Northside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless experience working with the Northside Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

August 31, 2021

Dealership Rating
Employee Rating

Always there to help one. Specifically the service dept. the facility is always clean and well kept and the people are very friendly and accommodating. More

by walkerwo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Keough , Pat Pendergast, Ava Pierce

Aug 31, 2021

Northside Lexus responded

Thanks for the fabulous review! We're happy to hear that our team is always accommodating and friendly. See you when you need us next at Northside Lexus!

June 28, 2021

Dealership Rating
Employee Rating

Northside Lexus isdefinitely the best dealership t have every had business with. Both Don Holifield and Jarad Postma are very knowledgeable and honest sales people.. I have purchased four Lexus vehicles f More

by ATROTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared Postma, Donnie Holcomb , James Vu

Jun 28, 2021

Northside Lexus responded

For you to say that Northside Lexus is the best dealership really makes our day. Thank you so much for your repeat business and kind words about Don and Jared! We hope that your new vehicle is treating you well.

June 18, 2021

Dealership Rating
Employee Rating

Generally less than satisfactory experience when paying off a one pay lease. Biggest complaint was I was not given full and accurate info on the payoff total prior to arrival. Also waited nearly 75 min to More

by JFGEYER
Recommend Dealer
Yes

Other Employees Tagged: Ashley Nguyen, Brent Penn , Joseph Finley

Jun 21, 2021

Northside Lexus responded

I'm sorry that we did not provide a more seamless experience. I will discuss these concerns with my team so we can work towards improving our processes. Thank you for your business and please reach out if you'd like to speak further. Doug Gilmer - Finance Manager - 281-569-3477

June 18, 2021

Dealership Rating
Employee Rating

Good service and treatment. We received very good help from several depts. Needham stayed with us several hours. Showed us the SUV models and drove us around to see all color options. More

by aremyl123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Needham Shotwell, Brent Penn , Ava Pierce

Jun 20, 2021

Northside Lexus responded

Thank you for dropping by to share your feedback! We're thrilled to hear that Needham took such great care of you throughout your visit, and we appreciate you doing business here at Northside Lexus. Safe travels, and come back again soon!

May 13, 2021

Dealership Rating
Employee Rating

Always nice. New location is awesome. I’ve been doing business with Northside for over 20 years, and I will keep coming back. Thank you. More

by B.K.DENNIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Northside Lexus responded

Here at Northside Lexus we always value and appreciate our customers’ feedback. Thank you for continuing to trust us with your business. We hope to see you next time. Have a great day!

April 29, 2021

Dealership Rating

Excellent experience! I was in and out quickly even on a busy Saturday. Sales, finance and technology all were very professional and made the experience great. Will recommend others! More

by VV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario, Jesse Busboom , Joseph Finley

Apr 29, 2021

Northside Lexus responded

We are delighted that our team delivered such an efficient, satisfactory experience. Thank you for choosing Northside Lexus for your purchase, we hope you are loving your new car!

April 28, 2021

Dealership Rating
Employee Rating

We arrived & waited 30 minutes in Service Dept. as they couldn’t locate our car that was being serviced! Was very aggravating! Caleb our finance guy was at lunch & he took our car directly to service Dept. More

by jbg0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario , Joseph Finley

Apr 29, 2021

Northside Lexus responded

This is a concerning review to read, and it doesn't sound like the attentive, organized, and accommodating service we pride ourselves on here. It sounds like there was a miscommunication, and I will certainly share this feedback with my team to ensure we improve our process going forward. I would also be more than willing to speak with you directly about what happened and ensure that we clear up any remaining confusion. Please don't hesitate to give me a call. Thank you, Todd Sylvester - Fixed Ops. Dir. - 281-569-3420

April 22, 2021

Dealership Rating
Employee Rating

Those people who assisted us are accommodating, respectful & you can rely so much on them. We will recommend these people to my relatives & friends. Thanks More

by CMTANDIAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Ansley, Brent Penn , Eddie Washington

Apr 22, 2021

Northside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

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