Alex Folz | Page 11
Service Liaison
Mercedes-Benz of Hagerstown
1955 Dual Highway
Hagerstown, MD 21740
I speak German. If you do too, when you bring your vehicle into service - say hello in German.
Read moreDealership Experience
28 yrs, 4 mos
Industry Experience
28 yrs, 4 mos
223 Reviews
Write a Review223 Reviews of Alex Folz
March 21, 2020
Barry and Mercedes of Hagerstown is the absolute best!!!Barry has sold us all 6 of our vehicles and continues to make every purchase wonderful! best!!!Barry has sold us all 6 of our vehicles and continues to make every purchase wonderful! More
Other Employees Tagged: Barry London, Justin Harbert, Lisa Stonebraker, Dena Burger , Elizabeth Jackson, Tony Mills
March 10, 2020
Great experience, would do it again The people are great, the cars are great and the deals are great. This out 10th car from them and my wife plans to buy a new one soon. It's great wo The people are great, the cars are great and the deals are great. This out 10th car from them and my wife plans to buy a new one soon. It's great working with Mike Lavrenchik. More
Other Employees Tagged: Barry London, Austin Shemon, Justin Harbert, Marty Gillions, Rob Edmonds , Charlie Baker, Elizabeth Jackson, Michael Lavrenchik
March 01, 2020
Professional, friendly, and knowledgeable. Great experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50 experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50% off day, Then I could rate them as best car buying experience ever!! More
Other Employees Tagged: Austin Shemon, Justin Harbert, Rob Edmonds, Lisa Stonebraker , Tony Mills
January 31, 2020
Rob Edmonds is courteous, friendly and knowledgeable. No pressure to buy immediately. Answered all my questions. Alex, service writer/consultant in the service department is very knowledgeable and helpful. pressure to buy immediately. Answered all my questions. Alex, service writer/consultant in the service department is very knowledgeable and helpful. More
Other Employees Tagged: Justin Harbert, Rob Edmonds
December 05, 2019
as good as it gets mike was great to work with and service is awesome.brandon the owner is a personel freind of mine and runs a great dealership.i will recomend mike t mike was great to work with and service is awesome.brandon the owner is a personel freind of mine and runs a great dealership.i will recomend mike to any one who wants to buy a mercedes More
Other Employees Tagged: Marty Gillions , Michael Lavrenchik
October 02, 2019
Professional Service Alex Folz was very professional and helpful (with the warranty company) when dealing with a major repair on my car. He worked with the warranty comp Alex Folz was very professional and helpful (with the warranty company) when dealing with a major repair on my car. He worked with the warranty company and worked on our behalf getting them to do the work without adding extra work. More
Other Employees Tagged: Dena Burger was very friendly and courteous to us while transporting us to a rental car company.
August 10, 2019
Always a great experience I have been going to this dealership for almost ten years, My first visit there was to find and hopefully buy my First Mercedes. I was greeted by Mic I have been going to this dealership for almost ten years, My first visit there was to find and hopefully buy my First Mercedes. I was greeted by Michael Lavrenchik who treated me like family. Helpful, caring and understanding of my car needs. I have also purchased two more cars in this time period. Also the service is top of the line and the attention to making you comfortable while waiting for the regular service to be finished is great. I never had any major problems with the first two cars and don’t expect it to happen now. More
Other Employees Tagged: Marty Gillions , Michael Lavrenchik, Chad Walters
July 18, 2019
Excellent Dealership! If you are in the market for a new or used Mercedes, Mercedes-Benz of Hagerstown is THE place to go. It was a pleasure purchasing a car from Rob Edmo If you are in the market for a new or used Mercedes, Mercedes-Benz of Hagerstown is THE place to go. It was a pleasure purchasing a car from Rob Edmonds-- no pressure, and he was very knowledgeable and patient, as I had lots of questions. Finalizing the paperwork with Austin was also seamless. Love my new car! My previous experiences with the Service Department have also been exceptional- a big "shout out" to Alex! More
Other Employees Tagged: Austin Shemon, Rob Edmonds
May 25, 2019
3rd vehicle thru Rob Edmonds. 5th Hagerstown. This is 5th car we've purchased/leased from Mercedes Hagerstown and 3rd time we've worked with Rob Edmonds. He's an excellent salesman. He's very know This is 5th car we've purchased/leased from Mercedes Hagerstown and 3rd time we've worked with Rob Edmonds. He's an excellent salesman. He's very knowledgeable, personable, and gives good advice. He takes the time to get to know his customers, their needs, and what they like in a car. You can call him anytime. Service Dept is superb as well. They go above and beyond. Special shout out to Marty. More
Other Employees Tagged: Austin Shemon, Justin Harbert, Marty Gillions, Rob Edmonds, Pierce Miller , Adam Himmelwright, Those who drop off and pick up cars being serviced.
March 12, 2019
Purchase of car The experience was excellent. First, our sales person, Kyle Swanson was prepared for us and was very knowledgeable about car, process, and overall co The experience was excellent. First, our sales person, Kyle Swanson was prepared for us and was very knowledgeable about car, process, and overall competence. Second, even though Tony Mills was taking my money, he knew what he was doing and made sure it was correct. Last, Alex Folz who has services my Mercedes for years was available for information what would make me and my wife happy with our car. His knowledge of both Mercedes products and what we like was invaluable. An excellent experience and I recommend this dealership to anyone who wants to buy a Mercedes. They treat you right. More
Other Employees Tagged: Kyle Swanson , Tony Mills
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